Lucent Technologies Definity Audix System Feature Descriptions Manual

							DEFINITY AUDIX System Release 4.0
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DEFINITY AUDIX Command Summary 
381  
B
Available for 
ad d ressing
:
 Alternate 
Ad d ressingChang es b etween name and extension add ressing . 
To find out the d efault format, listen for the system to 
prompt you for 
names or extensions. (For names, the 
letter Q is on the 7 key, and  Z is on the 9 key.)
  List Informs the system that you will b e using  a list to 
ad d ress the messag e.
1. Inc rease/d ec rease sp eed  or volume affec ts messag e p romp ts and  p layb ac k only, not messag e 
rec ording . After p ressing the key several times, the volume or sp eed  stays at the lowest or hig hest 
sp eed  or volume.
Table 5. AUDIX General Commands — Continued
Command Function Description
*A
*L 
						

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							DCS Networks 
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DCS Networks
The Distrib uted  Communic ations System (DCS) is a servic e d esig ned  to meet the 
need s of c ustomers with telec ommunic ations req uirements that exc eed  the 
c ap ac ity of a sing le switc h. Using  a DCS allows the c ustomer to op erate and  
c ontrol a multip le switc h network as if it were a sing le switc h. 
One or more DEFINITY AUDIX systems operating  in CL Mod e c an b e c onnec ted  
to a DCS Network. For examp le, a sing le DEFINITY AUDIX system c ould  b e 
c onnec ted  to Switc h 1 (see the fig ure b elow) and  serve the entire DCS Network 
with c all answer and  voic e mail func tions. More than one DEFINITY AUDIX 
system (op erating  in CL Mod e) c an b e c onnec ted  to the DCS Network 
d ep end ing  on the switc hes used  in the network; and  the DEFINITY AUDIX 
systems c an exc hang e messag es throughout the DCS Network using  AMIS 
Analog  Networking . 
NOTE:
AMIS Analog Networking  is a separate feature from DCS Networking . 
AMIS Analog Networking  p rovides subsc ribers with the ab ility to send  and  
rec eive voic e mail or forward ed c all answer messag es to sub sc rib ers on 
d ifferent DEFINITY AUDIX systems or to any other voic e p roc essing  
system that also has AMIS c apab ility. DCS Networking  is d efined  in the 
ab ove p arag rap h.  
						

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Figure 67. DEFINITY AUDIX System Connection to DCS Network
The following tab le shows DEFINITY AUDIX feature transp arenc y for d ifferent 
types of switc hes in a DCS Network. Feature transp arenc y means the feature 
works the same on the host switc hes listed  in the first c olumn as on the remote 
switc hes listed  in the sec ond  c olumn. The third c olumn lists the numb ers of the 
features availab le to remote switc h users, and  the fourth c olumn matc hes the 
numb ers in the third  c olumn with feature names. Terms and  func tions listed  in the 
table are described afterwards.
DATA LINK
(VOICE) (VOICE)
TIE TRUNKS DATA LINK
TIE TRUNKS
SWITCH 2
SWITCH 3
DEFINITY
AUDIX
SYSTEMDATA LINK
VOICE
LINESSWITCH 1
HUNT
GROUP
TRUNK
GROUP
TRUNK
GROUP 
						

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* Works only if b oth the c overing p arty and the p rinc ipal are on the same remote switc h (one that 
sup p orts Call Transfer Into AUDIX). 
1.Call to Loc al Hunt Group :   The DEFINITY AUDIX voic e p orts are arrang ed  
in hunt g roup s on the host switc h. The c all-d istrib ution feature uses the 
name Uniform Call Distrib ution (UCD) on System 75, DEFINITY Generic  1, 
and  DEFINITY Generic  3 switc hes (ad ministered  as hunt g roup s).  Table 6. DEFINITY AUDIX Feature Transparency in a DCS Network
Host Switch Remote SwitchFeatures Available to 
Remote Switch UsersFeature
 Template
DEFINITY Generic  3i/r/s 1,2,3,4,5,6,7*,8,9,101.Call to Loc al
 Hunt Group
Generic 3r S85 R2V4, G2 1,2,3,4,5,6,7*,8,9,10
S85 R2V3 1,2,3,4,5,6,8,9,10
S85 R2V2 2,3,5,6,8,9,10
2.Call to Host 
Hunt Group
S7 5 R1 V3 ,  
Generic  11,2,3,4,5,6,7*,8,9,10    
S75 R1V3 Generic  3i/r/s 1,2,3,4,5,6,7*,8,9,10
3.Call Answer 
Using  Call 
Fo r w a rd i n g
Issue 1.4 S85 R2V4, G2 1,2,3,4,5,6,7*,8,9,10    
 or S85 R2V3 1,2,3,4,5,6,8,9,10    
DEFINITY S85 R2V2 2,3,5,6,8,9,10
Generic  1, S75 R1V3, 
Generic  11,2,3,4,5,6,7*,8,9,10
4.Call Answer
 Using  Call 
Coverag e
Generic  3i/s
5.Messag e-
Wa i t i n g  
Lamp
6.IMN or UM
7.Transfer Into
 AUDIX
8.Transfer Out 
of AUDIX
 (Enhanced )
9.Return the 
Call     Auto-
matic ally
10.LWC 
						

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A c all to the loc al DEFINITY AUDIX hunt g roup  is c onsid ered  transp arent if 
DEFINITY AUDIX sub sc rib ers on a remote switc h c an d ial the remote 
switc h’s (
their loc al) DEFINITY AUDIX extension numb er and b e forward ed  
automatic ally to the hunt g roup  on the loc al DEFINITY AUDIX system’s 
host switc h. For examp le, if the DEFINITY AUDIX system is p hysic ally 
d istant, remote users would  
not have to d ial a long -d istanc e numb er to 
ac c ess the DEFINITY AUDIX system. 
2.
Call to Host Hunt Group :   All sub sc rib ers should  b e ab le to ac c ess the 
DEFINITY AUDIX system b y dialing the extension numb er for the hunt 
g roup on the 
host switc h. For remote sub sc rib ers, however, this may mean 
a long -d istanc e c all. 
3.
Call Answer Using  Call Forward ing :   All sub sc rib ers ad ministered  with the 
Call Answer feature should  b e ab le to ac tivate Call Answer b y forward ing  
their c alls to the DEFINITY AUDIX extension numb er on the 
host switc h 
using the c all-forward ing  features on the switc h. 
4.
Call Answer Using  Call Coverag e:   Sub sc rib ers ad ministered  with the Call 
Answer feature may have the DEFINITY AUDIX system p lac ed  at the end  
of their c all-c overage p ath. This feature is c onsid ered  transp arent if the 
c all-c overag e features for sub sc rib ers on a remote switc h red irec t c alls 
automatic ally to the hunt g roup  on the DEFINITY AUDIX system’s host 
switc h. 
5.
Messag e-Waiting  Lamp :   The messag e-waiting  lamp  should  ind ic ate new 
messag es on all switches in a DCS Network. 
6.
IMN or UM:   Integ rated  Messag e Notific ation (IMN) and  Unified 
Messag ing  (UM) should  c orrec tly id entify new messages on all switc hes in 
a DCS Network. 
7.
Transfer Into AUDIX:   Calls may b e transferred  d irec tly into the DEFINITY 
AUDIX system using  a d ial ac c ess c od e. For examp le, a sec retary c ould 
transfer a red irec ted  c aller to the DEFINITY AUDIX voic e mailb ox of the 
orig inally c alled  sub sc rib er so the c aller c ould  leave a d etailed  messag e. 
NOTE:
The same Transfer Into AUDIX feature ac c ess c od e should  b e 
ad ministered  for all switc hes in a DCS Network. 
!CAUTION:
The Transfer Into AUDIX feature c urrently works only on a System 75 R1V3 
Issue 1.4, System 85 R2V4, Generic  1, Generic  2, Generic  3 or later 
switc hes where the c alled  p arty has the DEFINITY AUDIX System in the 
coverage path. Both the covering party and the called party must be on the 
same remote switc h (one that sup p orts Call Transfer Into AUDIX) for this 
feature to work.  
						

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8.Transfer Out of AUDIX (Enhanc ed ):   Callers c an transfer out of the 
DEFINITY AUDIX system using  enhanc ed  c all transfer. This method  of c all 
transfer uses the d ata link, and  is c urrently available only on System 85 
R2V4, System 75 R1V3 Issue 1.4, Generic  1, Generic  2, and Generic  3, or 
later switc h software releases. 
9.
Return the Call Automatic ally (p art of Voic e Mailb ox):   This feature allows 
a sub sc rib er to p lac e a c all to another DEFINITY AUDIX sub sc rib er who 
left a voic e mail messag e b y c hoosing to resp ond  immediately, then 
p ressing  a sing le key. This p art of the Voic e Mailb ox feature is b ased on 
the Transfer Out of AUDIX feature. 
10.
LWC :    Subsc ribers on a switc h that offers LWC should  b e ab le to p lac e a 
LWC messag e to any other switc h in a DCS Network. The message may 
b e stored  on the DEFINITY AUDIX system, d ep ending  on switc h 
ad ministration.  
						

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							DEFINITY AUDIX Feature History 
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DEFINITY AUDIX Feature History
This ap p end ix summarizes the features and c ommand s that were ad d ed  to eac h 
version of the DEFINITY AUDIX system throug h R4.01. 
DEFINITY AUDIX R1.0
DEFINITY AUDIX R1.0 software runs only in digital-port (DP) switc h integ ration 
mod e. In DP mod e, the system c an sup p ort a maximum of 8 voic e p orts and  40 
hours of storag e. The following  features were p art of this initial release of the 
DEFINITY AUDIX system software: 
nAc tivity Log:   The Ac tivity Log  is d esig ned  to p rovid e system 
ad ministrators with a tool for investig ating  user-reported  p rob lems. 
nAddress-by-Name:   The Address-by-Name feature allows callers to 
ad d ress a messag e to any sub sc rib er b y d ialing  the sub sc rib er’s name 
instead  of the subsc rib er’s extension numb er. 
nAUDIX Ad ministration and  Data Ac q uisition Pac kag e (ADAP):   Allows a 
DEFINITY AUDIX system ad ministrator to better manage the system’s 
traffic  and  storage b y transferring the DEFINITY AUDIX system traffic  and  
sub sc rib er d ata to a Personal Comp uter (PC). Ap plic ation prog rams 
written in d BASE III PLUS software c an c onvert this d ata into easily read  
rep orts. 
nAlarm Orig ination:   The Alarm Orig ination feature initiates a 
c ommunic ation link b etween the DEFINITY AUDIX System and  an 
Operations Sup p ort System (OSS) to inform the OSS that an alarm has 
b een ac tivated . 
1. This app end ix d oes not include chang es from Release 3.2.1 to 3.2.2. 
						

							DEFINITY AUDIX System Release 4.0
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nAMIS Analog  Networking:   This feature permits sub sc rib ers to exc hang e 
Voice Mail messages with any other voice mail system (that also has AMIS 
analog c ap ab ilities), anywhere in the world . 
nAnnounc ement Sets:   The DEFINITY AUDIX system allows the system 
ad ministrator to use a voic e terminal to rec ord  and  listen to sub sc rib ers’ 
names. In ad d ition, the system ad ministrator c an listen to system 
announc ements and rec ord , c hang e, or listen to announc ement frag ments 
(frag ments are short sec tions of DEFINITY AUDIX voic e p rompts). 
nAutomated  Attend ant:   This feature c an route c allers to the c orrec t 
d ep artment or extension b y offering  them a voic ed  menu of op tions. 
Callers c an p ress a touc h-tone key to b e routed  automatic ally. Callers c an 
also d ial an extension or wait for a live attend ant to answer or for the 
DEFINITY AUDIX system to rec ord  a messag e, d ep end ing  on the op tions 
set at the site. 
nAutomated  Bac kup:   Selec ted  sub sc rib er and system d ata is 
automatic ally bac ked  up  nig htly to prevent the loss of c ruc ial d ata in the 
event of a d isk drive failure. 
nAutomatic  Messag e Sc an:   This feature allows sub sc rib ers to sc an all 
messag e head ers and /or messag es at the touc h of two b uttons. The user 
simp ly selec ts the feature from the ac tivity menu, then the mod e of 
sc anning : headers only, messag es only, or b oth head ers and  messag es. 
nBroad c ast Messag e:   This feature enables the system ad ministrator and 
other designated users (broadc asters) to send a voice mail message to all 
sub sc rib ers automatic ally. The messag e c an also be sent to d esig nated  
remote subsc rib ers in a network. 
nBulletin Board:   This feature, sometimes c alled  Information Servic e, allows 
the system ad ministrator to set up  a spec ial numb er that p lays a rec ord ed  
messag e to the c aller. Essentially it is a 
listen only extension for p osting  
messag es. 
nCall Answer:   The Call Answer feature allows the DEFINITY AUDIX system 
to answer c alls for sub sc rib ers who are b usy or unavailab le. Call Answer 
works in c onjunc tion with the Call Forward ing  and  Call Coverag e features 
on the switc h. 
nC a l l Sc re e n in g  (D P M o d e  On ly ):   The Call Screening feature allows 
sub sc rib ers to interc ep t c alls after they have b een forward ed  to the Call 
Answer feature. The sub sc rib er c an listen to messag es as they are b eing  
rec ord ed , and  sp eak to the c aller while d rop p ing  the DEFINITY AUDIX 
system from the c all. 
nClass of Servic e:   The typ e of servic e provid ed  to eac h DEFINITY AUDIX 
subscriber can be defined using a 
c lass of service. Sinc e there are always 
g roups of sub sc rib ers with similar need s (suc h as larg e voic e mailboxes 
or long  messag e retention period s), it is c onvenient to c reate uniq ue 
servic e c lasses that c an b e assigned  to these sp ec ific  g roup s.