Lucent Technologies Definity Audix System Feature Descriptions Manual

							585-300-206
Comcode 108356080
Issue 5
May 1999
DEFINITY®AUDIX® System 
Feature Descriptions 
						

							Copyright Ó 1999, Lucent Technologies
All Rights Reserved, Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was 
complete and accurate at the time of printing.  However, information is 
subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system 
by an unauthorized party, for example, persons other than your com-
pany’s employees, agents, subcontractors, or persons working on your 
company’s behalf. Note that there may be a risk of toll fraud associated 
with your telecommunications system and, if toll fraud occurs, it can 
result in substantial additional charges for your telecommunications 
services.
You and your system manager are responsible for the security of your 
system, such as programming and configuring your equipment to pre-
vent unauthorized use. The system manager is also responsible for 
reading all installation, instruction, and system administration docu-
ments provided with this product in order to fully understand the fea-
tures that can introduce risk of toll fraud and the steps that can be taken 
to reduce that risk. Lucent Technologies does not warrant that this 
product is immune from or will prevent unauthorized use of com-
mon-carrier telecommunication services or facilities accessed through 
or connected to it. Lucent Technologies will not be responsible for any 
charges that result from such unauthorized use.
Lucent Technologies Fraud Intervention
If you suspect you are being victimized by toll fraud and you need 
technical support or assistance, call the appropriate BCS National Cus-
tomer Care Center telephone number. Users of the MERLIN®, PART-
NER®, and System 25 products should call 1 800 628 2888. Users of 
the System 75, System 85, DEFINITY® Generic 1, 2 and 3, and 
DEFINITY® ECS products should call 1 800 643 2353. Customers 
outside the continental United States should contact their local Lucent 
representative, or call one of the above numbers in the following man-
ner:
• Dial the International Access Code; for example, 011.
• Dial the country code for the U.S., that is, 01.
• Lastly, dial either of the telephone numbers provided above.
 
Lucent Technologies Web Page
The world wide web home page for Lucent Technologies is:
 http://www.lucent.com
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and 
found to comply with the limits for a Class A digital device, pursuant 
to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference when the equipment is 
operated in a commercial environment. This equipment generates, 
uses, and can radiate radio-frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. Operation of this equipment in a resi-
dential area is likely to cause harmful interference, in which case the 
user will be required to correct the interference at his own expense.Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio 
noise emissions set out in the radio interference regulations of Industry 
Canada.
Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques 
dépassant les limites applicables aux appareils numériques de la class 
A préscrites dans le reglement sur le brouillage radioélectrique édicté 
par le Industrie Canada.
Trademarks
See the preface of this document.
Ordering Information
Call: Lucent Technologies BCS Publications Center
Voice 1 800 457-1235   International Voice 317 322-6791
Fax 1 800 457-1764      International Fax 317 322-6699
Write: Lucent Technologies BCS Publications Center
2855 N. Franklin Road
Indianapolis, IN 46219
Order: Document No. 585-300-206
Comcode 108356080
Issue 5, May 1999
For additional documents, refer to the section in “About This Docu-
ment” entitled “Related Resources.” 
You can be placed on a standing order list for this and other documents 
you may need. For more information on standing orders, or to be put on 
a list to receive future issues of this document, contact the Lucent Tech-
nologies Publications Center.
Obtaining Products
To learn more about Lucent Technologies products and to order prod-
ucts, contact Lucent Direct, the direct-market organization of Lucent 
Technologies Business Communications Systems. Access their web 
site at www.lucentdirect.com. Or call the following numbers: custom-
ers 1 800 451 2100, account executives 1 888 778 1880 (voice) or 1 
888 778 1881 (fax).
War ra nty
Lucent Technologies provides a limited warranty on this product. Refer 
to the “Limited Use Software License Agreement” card provided with 
your package.
European Union Declaration of Conformity
The “CE” mark affixed to the equipment means that it conforms to the 
following directives. Lucent Technologies Business Communications 
Systems declares that DEFINITY AUDIX System equipment specified 
in this document conforms to the referenced European Union (EU) 
Directives and Harmonized Standards listed below:
EMC Directive 89/336/EEC   
Low-Voltage Directive73/23/EEC
Acknowledgment
This document was prepared by OMD Technical Publications, Lucent 
Technologies, Denver, CO. and Columbus, OH. 
						

							DEFINITY AUDIX System Release 4.0
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Contents 
iii  
Contents
Contents iii
About This Document xiii
nIntended Audiencesxiii
nPrerequisite Skills and Knowledgexiii
nHow This Document Is Organizedxiv
nHow to Use This Documentxvii
nConventions Used in This Documentxvii
nTrademarks and Service Marksxviii
nRelated Documentsxviii
nHow to Make Comments About This Documentxviii
Activity Log 1
nApplications2
nRequirements2
nFeature Operation2
nInteractions with Other Features4
Address-by-Name 5
nApplications6
nRequirements6
nFeature Operation6
nInteractions with Other Features7
Administration and Data Acquisition Package 9
nApplications10
nRequirements12
nFeature Operation12
nInteractions with Other Features14
Alarm Origination 15
nApplications16
nRequirements16
nFeature Operation16
nInteractions with Other Features19
AMIS Analog Networking 21
nApplications22
nConsiderations22 
						

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nRequirements23
nFeature Operation23
nInteractions with Other Features30
Announcement Sets 33
nApplications34
nConsiderations34
nRequirements35
nFeature Operation36
nInteractions with Other Features38
Automated Attendant 39
nApplications40
nUsing Rotary Phones with an Automated Attendant44
nRequirements45
nFeature Operation45
nInteractions with Other Features46
Automated Backup 51
nApplications52
nRequirements52
nFeature Operation52
nInteractions with Other Features52
Automatic Message Scan 55
nApplications56
nRequirements56
nFeature Operation56
nInteractions with Other Features58
Broadcast Message 61
nApplications62
nConsiderations62
nRequirements62
nFeature Operation63
nInteractions with Other Features69
Bulletin Board 73
nApplications74
nRequirements74 
						

							DEFINITY AUDIX System Release 4.0
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Contents 
v  
nFeature Operation75
nInteractions with Other Features75
Call Answer 77
nApplications78
nRequirements78
nFeature Operation78
nInteractions with Other Features82
Call Screening (DS Mode Only) 87
nApplications88
nConsiderations88
nRequirements88
nFeature Operation89
nInteractions with Other Features89
Class of Service 91
nApplications92
nRequirements92
nFeature Operation92
nInteractions with Other Features93
Delivery Scheduling 97
nApplications98
nRequirements98
nFeature Operation98
nInteractions with Other Features100
Dial Ahead/Through 103
nApplications104
nRequirements104
nFeature Operation104
nInteractions with Other Features105
Dial-by-Name 107
nApplications108
nRequirements108
nFeature Operation108
nInteractions with Other Features109 
						

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Contents 
vi  
Digital Networking 111
nApplications112
nRequirements112
nFeature Operation114
nFeature Administration115
nInteractions with Other Features115
Directory 119
nApplications120
nRequirements120
nFeature Operation120
nInteractions with Other Features120
Enhanced Disconnect Detection 123
nApplications124
nConsiderations124
nRequirements125
nFeature Operation125
nInteractions with Other Features126
Escape to Attendant 127
nApplications128
nRequirements128
nFeature Operation128
nInteractions with Other Features128
Exit AUDIX 131
nApplications132
nRequirements132
nFeature Operation132
nInteractions with Other Features132
Full Mailbox Answer Mode 133
nApplications134
nRequirements134
nFeature Operation135
nInteractions with Other Features135
Guest Password 139
nApplications140 
						

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Contents 
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nRequirements140
nFeature Operation140
nInteractions with Other Features142
 INTUITY Message Manager 145
nApplications146
nRequirements146
nConsiderations147
nFeature Operation148
nInteractions with Other Features148
Leave Word Calling (CL Mode Only) 151
nApplications152
nConsiderations152
nRequirements153
nFeature Operation153
nInteractions with Other Features153
Login Announcement 157
nApplications158
nRequirements158
nFeature Operation158
nInteractions with Other Features163
Mailing List 165
nApplications166
nRequirements166
nFeature Operation167
nInteractions with Other Features175
Message Delivery 179
nApplications180
nRequirements180
nFeature Operation180
nInteractions with Other Features182
Message Sending Restrictions 185
nApplications186
nRequirements186
nFeature Operation186 
						

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Contents 
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nInteractions with Other Features187
Message-Waiting Indicator 191
nApplications192
nConsiderations192
nRequirements192
nFeature Operation193
nInteractions with Other Features193
Multilingual 195
nApplications196
nConsiderations197
nRequirements197
nFeature Operation198
nInteractions with Other Features202
Multiple Personal Greetings 205
nApplications206
nRequirements207
nFeature Operation207
nInteractions with Other Features221
Name Record by Subscriber 223
nApplications224
nConsiderations224
nRequirements224
nFeature Operation225
nInteractions with Other Features226
Online Help 229
nApplications230
nFeature Operation230
nInteractions with Other Features232
Outcalling 233
nApplications234
nConsiderations234
nRequirements234
nFeature Operation235
nInteractions with Other Features240 
						

							DEFINITY AUDIX System Release 4.0
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Contents 
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Personal Directory 243
nApplications244
nRequirements244
nFeature Operation244
nInteractions with Other Features248
Playback and Recording Control 249
nApplications250
nRequirements250
nFeature Operation250
nInteractions with Other Features251
Priority Message 253
nApplications254
nRequirements254
nFeature Operation254
nInteractions with Other Features257
Priority Outcalling 259
nApplications260
nRequirements260
nFeature Operation260
nInteractions with Other Features262
Private Message 263
nApplications264
nRequirements264
nFeature Operation264
nInteractions with Other Features264
Save Voice 267
nApplications268
nRequirements268
nFeature Operation268
nInteractions with Other Features279
Security Password 281
nApplications282
nRequirements282
nFeature Operation283 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Contents 
x  
nInteractions with Other Features284
Shared Extension 285
nApplications286
nRequirements286
nFeature Operation286
nInteractions with Other Features286
System Clock 287
nApplications288
nRequirements288
nFeature Operation288
nInteractions with Other Features289
TDD 291
nApplications292
nConsiderations292
nRequirements295
nFeature Operation295
nInteractions with Other Features298
Traffic Reports 301
n Applications302
nRequirements302
nFeature Operation302
nInteractions with Other Features303
Transfer Into AUDIX (CL Mode Only) 305
nApplications306
nRequirements306
nFeature Operation306
nInteractions with Other Features307
Transfer Into Mailbox (DS Mode Only) 309
nApplications310
nRequirements310
nFeature Operation310
nInteractions with Other Features312
Transfer Out of AUDIX — Basic (DS Mode) 315
nApplications316