Lucent Technologies Definity Audix System Feature Descriptions Manual

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
171 Feature Operation 
7. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo address this message using more lists, repeat steps 3 through 6. 
nTo send to others not on the list, ad d  the ad d resses of ind ivid ual 
rec ip ients and  p ress   after eac h entry. 
nTo tell the system that you have finished  ad d ressing the messag e, 
p ress .
8. Enter the d elivery op tions as need ed . 
1. Do none, one, or a c omb ination of the following: 
— Press   to make the messag e p rivate (see the Pr i va t e  
Messag e feature.) 
— Press   to g ive the messag e p riority status, if you have 
p ermission (see the Pri o r it y M e s sa g e
 feature.) 
— Press   to sc hed ule d elivery of the messag e (see the 
Delivery Sched uling
 feature.) 
— Press   to file a c op y of the message (see the Outg oing  
Mailb ox sec tion of the Voic e Mailb ox feature.) 
— Press   to make the messag e a b road c ast messag e, if you 
have permission (see the Broadcast Message
 feature.) 
— Press   to make the messag e a log in announc ement, if you 
have permission (see the Log in Announc ement
 feature.) 
These d elivery op tions are tog g le switc hes, and  c an be turned  on 
and  off like a lig ht switc h b y rep eating  eac h key p ress. 
2. Press   to app rove your selec tion. (If you have not sc hed uled  
d elivery, the messag e will b e sent immed iately.) 
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
172 Feature Operation 
Reviewing and Modifying a Mailing List
Figure 20. Reviewing and Modifying a Mailing List
After c reating  and  ap p roving  a Mailing  List, you c an return to the List 
Ad ministration ac tivity at any time to review or mod ify your list (you c an also 
review p ub lic  lists c reated  b y others). You c an mod ify your own list b y ad d ing  
individ ual rec ipients or d eleting  former rec ip ients. You c an also c hang e the 
status of your list, d esig nating  it as either p ub lic  or p rivate. 
To review and /or mod ify your list, d o the following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t Personal Options Ad ministration. 
3. Press   to selec t the List Ad ministration ac tivity. 
4. Press   to review and/or modify your list. 
5. Enter the address of the subsc riber who owns the list you want to review. 
6. Press   to sig nal that you have entered  the ad dress. 
If you own the list, you may omit your extension numb er or name and  
simp ly p ress  .
7. Enter the list ID. 
8. Press   to sig nal that you have entered  the ID. 
The system will tell you how many names are on the list and  read the first 
name to you. At this p oint, you c an skip  or d elete eac h name as it is read , 
or you c an ad d  a rec ipient to the list. 
9. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo ad d a name to this list (note that you must own the list): 
Modify
Status
Add Entries/
Change Status
1
N Y
2Previous Entry
Listen
D
*
Delete Entry
#Extension Enter
#Skip Entry
1
List
Admin.Personal
Options
Admin.
5
Log Into
AUDIX
#Owner Extension EnterListen3
Review/
Modify
List
List ID Enter#
Add More Entries#Stop1 Review
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Review
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
173 Feature Operation 
a. Press   to add  a name to this list. 
b . Press   (for 
yes) to c hang e the status of your list from its 
c urrent status (p ublic  or p rivate) or p ress   (for 
no) to leave 
the status unc hang ed . 
c . Enter the new add ress. 
To switc h bac k and  forth b etween extension, name, or alias 
addressing, press  .
d . Press   to sig nal that you have entered  the new ad dress. 
e. Repeat steps c  and d if you want to add more than one new 
rec ip ient to this list. 
f. Press  to tell the system that you’re finished  ad d ressing . 
nTo move b ac kward s to p revious entries in this list, simp ly p ress   
eac h time you want to step  b ac kward s one name. 
nTo review the names in this list: 
a. Listen to the name. 
b . Press   to skip  (and  retain) the name on the list. Return to 
step  a. 
nTo d elete a name from this list: 
a. Listen to the name. 
b . Press     to d elete the name. 
When you d elete a name, the system automatic ally skips to 
the next name on the list. 
10. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo c ontinue reviewing  this list after you have mod ified  it, p ress  .
nTo review this list from the b eg inning , p ress   .
nTo ind ic ate that you are finished  reviewing  this list, p ress  .
nHang up . 
11. When you have finished  reviewing  or mod ifying  Mailing  Lists, take one of 
the following  ac tions, ac c ord ing  to your need s: 
nTo review another list, return to step  5. 
nTo return to the Ac tivity Menu, p ress   .
nTo transfer out of the DEFINITY AUDIX system, press   .
nHang up . 
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
174 Feature Operation 
Scanning a Mailing List Summary
Figure 21. Scanning a Mailing List Summary
If you want an overview of your Mailing  Lists, you c an ask the DEFINITY AUDIX 
system to summarize them for you. The system will id entify eac h of the lists that 
you own, the numb er of sub sc rib ers on the list, and  whether the list is p ub lic  or 
p rivate. As eac h list is summarized , you c an ask the system to review the 
rec ip ients on the list, or you c an skip  to the next list. While sc anning  your list 
summary, you c an d elete existing  lists b ut c annot ad d  new ones. 
To hear a summary of all your lists, do the following: 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t Personal Options Ad ministration. 
3. Press   to selec t the List Ad ministration ac tivity. 
4. Press   to p lay a summary of your lists. 
The system will id entify the list, numb er of memb ers, and status (p ub lic  or 
p rivate). 
5. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo skip  to the next list, p ress  .
nTo d elete the list, p ress    .
nTo rewind  to the p revious list, p ress  .
nTo review the members on the list, p ress  .
If you c hoose to review the memb ers on the list, you c an skip , 
d elete, or ad d  memb ers b y following  step  9 und er Reviewing  and  
Mod ifying  a Mailing  List, found  earlier in this sec tion. When you 
Add Entries/
Change Status
1Add More EntriesListenEnter
Extension#
2
Summary
Of All
Lists
1 List
Admin.
1 Review
*
Approve*## Stop
5 Personal
Options
Admin.Log Into
AUDIX
Skip to
Next List
#Delete
List
*D
Listen
Rewind to
Previous
List Review
List
MembersListen to
List ID,
# of Entries,
and Status
20
Skip Entry#
Previous Entry2
Delete Entry
*D
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Modify
StatusY
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
175 Interactions with Other Features 
finish reviewing  or mod ifying  your list, press  ; and  the system will 
return you to sc anning  your lists. Then, to skip  to the next list, press 
.
After you sc an the summary of all of your lists, the system will 
automatic ally return you to the Ac tivity Menu. If you want to stop sc anning 
b efore the system has announc ed  your last list, g o on to step  6. 
6. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo return to the Ac tivity Menu, p ress    .
nTo transfer out of the DEFINITY AUDIX system, press    .
nHang up . 
Interactions with Other Features
This sec tion id entifies the interac tions of the Mailing  List feature with switc h 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Mailing  List feature has no d irec t interac tions with any switc h features. 
Interactions with Other DEFINITY AUDIX 
Features
The Mailing  List feature interac ts with other DEFINITY AUDIX features as follows: 
nAddress-by-Name:  When entering  ad d resses into a Mailing  List, the 
c reator of the list c an use alternate ad d ressing  (   ) to id entify list 
entries b y name instead  of extension. 
nAMIS Analog  Networking:  Mailing  Lists c an c onsist of users on remote 
voic e mail systems c onnec ted  to the loc al system via AMIS Analog  
Networking , if those sub sc rib ers are ad ministered  for AMIS one-step 
ad d ressing. However, pub lic Mailing  Lists cannot b e shared  ac ross more 
than one system. Also, you might have to use a loc ation p refix to inc lud e a 
remote AMIS user who is on a remote system ad ministered  for AMIS 
one-step ad d ressing  (this is not nec essary if you are add ressing  the 
messag e using  names instead of extensions). If a remote ad ministered  
sub sc rib er is ad d ed to a list, that sub sc rib er’s name will b e voic ed  b ac k. 
Note that messag es add ressed  to sub sc rib ers on systems c onnec ted via 
AMIS Analog  Networking  are q ueued  for d elivery at a time sp ec ified  b y 
the system ad ministrator. 
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
176 Interactions with Other Features 
nINTUITY Messag e Manager:  Sub sc rib ers c an c reate Mailing  Lists from 
their PC using  I
NTUITY Message Manager.
nMessag e Delivery:  Mailing  Lists c an c onsist of administered  or 
unad ministered  Messag e Delivery rec ip ients. However, if you ad d  an 
unad ministered  rec ip ient to a mailing  list, they will b e removed  in the 
weekly aud it. The system ad ministrator should  ad minister rec ip ients that 
need  to b e p ermanent memb ers of a list. A loc ation p refix mig ht b e 
need ed  to inc lude an ad ministered  remote rec ip ient (this is not nec essary 
if you are ad d ressing  the messag e using  names instead  of extensions). If 
a remote ad ministered  rec ip ient is ad d ed  to a list, his/her name will be 
voic ed  b ac k. For unad ministered  remote rec ip ients, no name will b e 
voic ed  b ac k — just the ad dress. 
nMessag e-Waiting  Ind ic ator:  When a Mailing  List is used  to ad d ress a 
Voic e Mail messag e, a messag e-waiting  ind ic ator (MWI) (either the 
messag e-waiting  lamp  or stutter d ial tone) informs the rec ip ients that there 
is a new messag e in their Voic e Mailb oxes. 
nName Record by Subscriber:  When sub sc rib ers use this feature to rec ord  
their names, the rec orded  names p lay b ac k as eac h sub sc rib er is ad d ed  
to the list. Also, the send er’s rec orded  name is used  in the head er of the 
messag e sent to eac h sub sc rib er on the list. 
nOutc alling:  Messag es sent using  a Mailing  List will ac tivate the Outc alling  
feature just as a standard Voice Mail or Call Answer message does. 
nPersonal Direc tory:  Entries c ontained  in your Personal Direc tory c an b e 
used  as entries in a Mailing  List, even if the list is p ub lic . 
nPriority Messag e:  Sub sc rib ers who have Priority Messag e permission c an 
send  a Priority Messag e using  the Mailing  List feature. All memb ers on the 
list will rec eive the messag e with p riority status. 
nPriority Outcalling:  Priority Messag es sent using a Mailing List will ac tivate 
the Priority Outc alling  feature just as a stand ard  Voic e Mail messag e 
ac tivates the Outc alling  feature. 
nPrivate Messag e:  By making  a messag e private when using  a Mailing  List 
to send  it to sub sc rib ers, none of the sub sc rib ers on the list will b e ab le to 
forward  the messag e to other sub sc rib ers. 
nTraffic  Rep orts:  The Mailing  List feature will generate d ata that c an b e 
monitored  using  Traffic  Rep orts. Sp ec ific ally, eac h memb er on a Mailing  
List will b e c ounted  as having  rec eived  a new messag e on the sub sc rib er 
traffic  sc reens. Also, the numb er of messag es d elivered  (shown on the 
feature traffic  sc reens) will b e inc reased  b y the numb er of entries in the 
list. 
nVo ic e  M a i l:  The Mailing  List feature is used  to route Voic e Mail to a d efined  
g roup of p eop le who req uire the same information (suc h as a d ep artment 
or p rojec t).  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
177 Interactions with Other Features 
nVoic e Mailb ox:  The file c abinet p ortion of the Voic e Mailb ox c an store a 
messag e that is b eing  sent using  the Mailing  List feature. Also, the 
inc oming  p ortion of the Voic e Mailb ox of eac h sub sc rib er on the Mailing  
List will rec eive notific ation of the messag e. 
Prior to delivery, the send er will find  one entry in the 
und elivered sec tion of 
the outg oing  mailb ox. The head er will say that the messag e is b eing  sent 
to “
[name] and  [N] others”  (where [ name] is the first p erson on the list, and  
[N] is the total numb er of p eople the messag e is being sent to, minus one). 
As the message is b eing  sent to eac h rec ip ient, another ind ivid ual head er 
is plac ed  in the 
delivered c ateg ory of the send er’s outg oing  mailb ox. Eac h 
list memb er’s name will b e in a d ifferent head er.  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Mailing List 
178 Interactions with Other Features  
						

							Message Delivery 
179  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
Message Delivery is an optional feature that permits sub-
sc rib ers to send  DEFINITY AUDIX Voic e Mail messag es to 
any touc h-tone telep hone anywhere in the world  (inc luding  
someone’s home). This feature is an extension of the AMIS 
Analog  Networking  feature. When the rec ip ient answers, a 
rec ord ing  informs the rec ipient that a messag e is waiting  and 
that the rec ip ient should  p ress   to listen to it. The DEFINITY 
AUDIX system then p lays the messag e. If the rec ip ient 
d oesn’t answer, the system will make a total of six attempts 
to d eliver the messag e at intervals sp ec ified  on the Sys-
tem-Parameters Features sc reen.
The loc al DEFINITY AUDIX system will transmit messag es at 
sp ec ific  times set b y the system ad ministrator on the 
Mac hine sc reen. The times sp ec ified  on this sc reen 
must be 
a sub set of the times ad ministered  as outc alling  p eriod s on 
the System-Parameters Outc alling sc reen. If a rang e of Mes-
sag e Delivery telep hone numb ers is ad ministered , ind ividual 
rec ipients do not need  to b e ad ministered  on the loc al sys-
tem. However, the system ad ministrator c an c hoose to 
administer any telep hone numb ers to whic h Messag e Deliv-
ery traffic  is heavy (this simp lifies ad d ressing p roc ed ures).
If the Multiling ual feature is ac tivated , Messag e Delivery 
announc ements will b e in the system announc ement set. If 
the unilingual nature of the announc ement is unac c ep tab le, 
the system ad ministrator may rerec ord  the announc ement in 
all languages of interest.
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nEac h system using  Messag e 
Delivery can d eliver messages to 
any touc h-tone telep hone.
nRecipients can be individually 
ad ministered  on the loc al system 
making  ad d ressing  easy.
nMessag es are played to the rec ip -
ient; if a rec ip ient is listening  to a 
one minute messag e, an outc all-
ing p ort will b e b usy for at least a 
minute.
nIf a messag e is sent to a remote 
rec ipient and a voice mail system 
(other than a DEFINITY AUDIX 
system or AUDIX system) or 
answering  mac hine p ic ks up  the 
call, the recipient’s machine 
may 
rec ord  the messag e head er b ut 
not the messag e b od y.
nBec ause messag es are transmit-
ted  via analog lines, q uality may 
degrade.
Message Delivery
Sy s - Pa r  Fe a ,  M a c h i n e 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Message Delivery 
180 Applications 
Applications
The Messag e Delivery feature allows DEFINITY AUDIX Voic e Mail messages to 
b e sent to 
any touc h-tone telep hone. The system simp ly c alls rec ip ients, p romp ts 
them to p ress   to listen to a messag e, then p lays the messag e. 
If a rec ipient’s numb er is in a range of ad ministered telep hone numb ers b ut their 
numb er is not ind ivid ually ad ministered , loc al sub sc ribers may have to enter the 
entire telep hone numb er (d ep end ing on ad ministration); area c od e or c ountry 
c od e p lus area c od e may b e req uired . If an ind ivid ual rec ip ient is ad ministered, 
sub sc rib ers usually need  only enter a p ortion of the rec ip ient’s numb er. See 
DEFINITY AUDIX System — Ad ministration, 585-300-507, for the spec ific  
p roc ed ures req uired  to ad minister the Messag e Delivery feature. 
NOTE:
If sub scrib ers send  Messag e Delivery messag es to remote recip ients and  
a voic e mail system or an answering  mac hine p ic ks up  the c all (b ec ause 
the rec ip ient d id  not answer), the rec ip ient’s mac hine 
may rec ord  the 
messag e head er. (This 
will not happ en if the remote system is a DEFINITY 
AUDIX system or an AUDIX system.) If this hap p ens, the mac hine will not 
b e ab le to rec ord  the messag e bod y sinc e it c annot p ress   to have the 
system p lay out the messag e. From the head er, the rec ip ient will know 
either the name or the numb er of the p erson who sent the messag e. 
Meanwhile, the loc al DEFINITY AUDIX system will c ontinue to try to send  
the messag e (making  a total of six attemp ts) sinc e it d id  not d etec t a 
touc h-tone ind ic ating that the intend ed  rec ip ient rec eived  the messag e. 
Requirements
To use the Messag e Delivery feature, the AMIS Analog  Networking  feature must 
have b een ac tivated  b y Luc ent Tec hnolog ies remote maintenanc e p ersonnel. 
The system ad ministrator must have administered  the network c onnec tion type 
on the Mac hine sc reen to b e 
calld. The ad ministrator must also have 
ad ministered  the system to p ermit outg oing  AMIS Analog  Networking  c alls. 
Finally, the rec ip ient must have a touc h-tone p hone. 
Feature Operation
The Messag e Delivery feature is easy to use. Recipients simp ly p ress   to listen 
to a messag e when they answer a c all from the DEFINITY AUDIX system. 
Therefore, recipients 
must have a touc h-tone telep hone. 
Message Transmission
The p roc ed ure for send ing  Messag e Delivery messages dep end s on how the 
rec ip ient to whom a messag e is to b e sent is ad ministered  on the loc al system. 
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