Lucent Technologies Definity Audix System Feature Descriptions Manual

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Guest Password 
141 Feature Operation 
Callers familiar with the DEFINITY AUDIX system c an use stand ard  DEFINITY 
AUDIX touc h-tone c ommand s when the Call Answer feature answers. Messages 
c an b e rec ord ed , ed ited , or even d eleted . 
To ac c ess the system using the Guest Password , d o the following : 
1. Dial the DEFINITY AUDIX extension numb er using  a touc h-tone p hone. 
2. Enter the extension of the sub sc rib er for whom you wish to leave a 
message and press  .
3. Enter the system-wid e Guest Password  and  p ress  .
Unlike other (p rivate) p assword s, this numb er should  b e g iven out to 
anyone who need s to leave messag es for sub sc rib ers (the DEFINITY 
AUDIX system p rovid es sec urity for ind ivid ual sub sc rib er mailb oxes). 
4. Leave a message for the sub sc rib er. (If you are satisfied  with your 
messag e and  d o not want to leave a messag e for another sub sc rib er or 
ac c ess your own mailb ox, you may terminate the c all.) 
5. Press   to stop  record ing. 
6. Press     to rewind  and  replay if you want to hear your messag e b efore 
approving it. 
7. Take one of the following ac tions, ac c ord ing  to your need s: 
nTo ad d to your messag e: 
a. Press   to c ontinue rec ord ing . 
b . Rep eat steps 4 throug h 6. 
c.Go to step  8 when you’re satisfied  with your messag e. 
nTo ed it a p ortion of the messag e: 
a. Find  the p ortion of the messag e you want to ed it b y pressing  
 to rewind  in four-sec ond  or ten-sec ond  inc rements and  
b y p ressing    to forward in four-sec ond  or ten-sec ond  
inc rements (The system ad ministrator sets the inc rement 
value for four sec ond s or ten sec ond s on the 
System-Parameters Features sc reen). 
b . Press  
immed iately to b egin rerec ord ing  the selec ted  
p ortion. 
c . Rep eat steps 4 throug h 6. 
d . Go to step  8 when you’re satisfied  with your messag e. 
nTo rerec ord  the entire messag e: 
a. Press     to d elete this messag e. 
b . Press   to rec ord  a new messag e. 
c . Rep eat steps 4 throug h 6. 
d . Go to step  8 when you’re satisfied  with your messag e. 
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Guest Password 
142 Interactions with Other Features 
8. Press   to app rove your messag e. 
9. To make this a p rivate messag e (whic h p revents the rec ip ient from 
forward ing  it to other sub sc rib ers), p ress  .
10. Do one of the following : 
nTo transfer to another extension, p ress     (see the Transfer Out 
o f  A U D I X —  Ba si c  ( D S M o d e ) feature), or 
nIf finished , hang  up . 
Interactions with Other Features
This sec tion id entifies the interac tions of the Guest Password  feature with switc h 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Guest Password  feature has no direc t interac tions with any switc h features. 
Interactions with Other DEFINITY AUDIX 
Features
The Guest Password  feature interac ts with other DEFINITY AUDIX features as 
follows: 
nAutomated  Attend ant:   Individ ual mailb oxes must have either Call 
Answer, Automated  Attend ant, or Bulletin Board  p ermission ac tive for the 
Guest Password  to work c orrec tly. This is ad ministered  on the Class of 
Servic e or Sub sc rib er sc reen. If the c all treatment is defined  as 
g uest-g reeting on the Sub sc riber sc reen for an Automated Attend ant 
menu, c allers who selec t these op tions will hear the Guest Password  
g reeting  without having  to enter the extension and  Guest Password . 
nBulletin Board:   Ind ivid ual mailb oxes must have either Call Answer, 
Automated  Attend ant, or Bulletin Board  p ermission ac tive for the Guest 
Password  to work c orrec tly. This is ad ministered  on the Class of Servic e or 
Sub sc rib er sc reen. 
nCall Answer:   Ind ivid ual mailb oxes must have either Call Answer, 
Automated  Attend ant, or Bulletin Board  p ermission ac tive for the Guest 
Password  to work c orrec tly. This is ad ministered  on the Class of Servic e or 
Sub sc rib er sc reen. 
nMultiling ual:   When the Multiling ual feature is ac tivated  and  someone uses 
the g uest p assword to log  into the system, the g uest c aller hears the     
op tion to switc h announc ement sets if the subsc rib er extension used  to 
log into the system has the Call Answer Lang uag e Choic e (CALC) field  set 
to y. If CALC =  y (yes), the p rimary and  sec ondary announc ement sets for 
the c all are the same as those for the sub sc riber extension used by the 
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							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Guest Password 
143 Interactions with Other Features 
g uest to log  in. If CALC =  n (no), the announc ement set used  for the c all is 
the p rimary announc ement set for the sub sc rib er extension used  b y the 
g uest to log  in. 
nSe c u ri t y  Pa s sw o rd:  The system ad ministrator c an op tionally set a 
minimum p assword  leng th for extra sec urity. The Guest Password  must 
ad here to the minimum p assword  leng th. 
Also, the following  restric tions are p lac ed  on sub sc rib er p assword s and  
the Guest Password  after the sub sc rib er d ata aud it has b een run: 
— Sub sc rib ers are not allowed  to c hang e their p ersonal p asswords to 
b e the same as the Guest Password . 
— The system ad ministrator is not allowed  to c hang e a sub sc rib er’s 
p ersonal p assword  to b e the same as the Guest Password . 
— The system ad ministrator is not allowed  to ad d  new sub sc rib ers 
with a p ersonal p assword  that is the same as the Guest Password.  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Guest Password 
144 Interactions with Other Features  
						

							INTUITY Message Manager 
145  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
INTUITY Message Manager provides DEFINITY AUDIX voic e 
p roc essing  features at Personal Computers (PCs) that have 
IMM c lient software and loc al area network (LAN) ac c ess to 
a DEFINITY AUDIX server. This feature req uires three distinc t 
c omp onents to op erate:
nThe AUDIX server software is p urc hasab le with the 
DEFINITY AUDIX system as a I
NTUITY Messag e Man-
ag er Rig ht-to-Use. Also, this feature has DEFINITY 
AUDIX hard ware req uirements (see Req uirements)
. 
nThe IMM c lient software diskettes are separately pur-
c hasab le and  are installed  either on eac h user’s PC or 
on a LAN server. 
nThe loc al area network is wholly owned and maintained 
by the c ustomer and  must meet c ertain req uirements for 
I
NTUITY Messag e Manag er feature to work.
This feature has the following  LAN req uirements:
Ethernet
 
The DEFINITY AUDIX server p rovides a c onnec tion p oint to 
10BaseT twisted-pair wiring on an Ethernet network (the 
c ab le p rovid ing  this c onnec tion c omes with the DEFINITY 
AUDIX IMM option (p urc hasab le); the c ustomer sup p lies the 
10BaseT wiring.
TCP/IP
 
INTUITY Message Manag er feature requires Wind ows Soc kets 
ac c ess to the Transmission Control Protoc ol/Internet Protoc ol 
(TCP/IP) on eac h c lient PC. With a Novell network op erating 
system, TCP/IP c an b e sup p lied  in one of two ways:
nA TCP/IP p rotoc ol stac k may b e installed  on eac h c lient 
PC .  
nA Netware Load ab le Mod ule (NLM) on the Novell server 
c an p rovid e TCP/IP ac c ess to eac h c lient PC whenever 
a session is estab lished . 
nNetwork Tec hnolog y: Ethernet 
nNetwork Cab ling: The DEFINITY 
AUDIX server c onnec ts to 
10BaseT twisted-p air wiring  
nProtoc ol: The DEFINITY AUDIX 
server uses TCP/IP for c ommuni-
c ations over the LAN. Eac h c lient 
PC need s Wind ows Soc kets 
ac c ess to TCP/IP to c ommunic ate 
with the server. 
nArc hitec ture: Client/Server. INTUITY 
Messag e Manag er c lient software 
exec utes on a PC and  interac ts 
with the server software on the 
DEFINITY AUDIX system.
nIMM c lient software has a Win-
d ows Soc kets version 1.1 inter-
fac e and  uses ic ons, p ulld own 
menus, a tool b ar, and  mouse 
p oint-and -c lic k func tionality. 
 INTUITY Message Manager 
Sy s- Pa r  I M API  Op ,  C OS,  Su b 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
INTUITY Message Manager 
146 Applications 
Applications
Voice processing features available at a subsc riber’s PC with IMM 1.0 inc lude:
nLooking  at up  to sixteen messag e head ers at a time and  listening to 
messag es in the order you c hoose. For sub sc rib ers who g et many 
messag es, this provid es an easy way to view and  p rioritize the messag es.
nRec ord ing , ad dressing , and  sc heduling  messag es. 
nReplying to messages and forwarding messages. 
nAnnotating  messag es with a short sub jec t line.
nSetting  up  AUDIX mailing  lists online with easy text entry and  editing . You 
c an see the lists online and  p rint lists on any loc al or network p rinter.
nSetting  up  p ersonal g reeting s, multip le p ersonal g reeting s, or multiling ual 
g reeting s online makes it easier for you to manag e and  maintain your 
g reeting s, and  annotating  your g reetings help s jog  your memory. 
nAc c essing  the sub sc rib er d irec tory.
nAd ministering Outc alling  notific ation online with easy text entry and  
ed iting .
nStoring  (arc hiving ) voic e messag es on your PC for a p ermanent rec ord of  
voic e mail when need ed .
Requirements
This feature req uires DEFINITY AUDIX server hard ware, spec ific  LAN 
c onfig urations, and  c lient PC hard ware and  software. See 
DEFINITY AUDIX 
System — System Descrip tion, 
585-300-214, for more d etailed  information on 
hard ware and  c onfig urations. This sec tion p rovides an overview.
DEFINTIY AUDIX System Requirements
This feature req uires a TN566B Multifunc tion Board  or later or a TN568 c irc uit 
p ac k for Release 4.0. 
Other Requirements
INTUITY Messag e Manager req uires the following :
nINTUITY Messag e Manager software.
nA 10BaseT c onnec tion to the LAN.
nTransmission Control Protoc ol/Internet Protoc ol (TCP/IP) between the 
DEFINITY AUDIX server and the end-users’ PCs. 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
INTUITY Message Manager 
147 Considerations 
nA standard WIN socket open network programming interface.
nPCs req uire 486–33 MHz with a maximum of 10 MB of hard  d isk storag e. 
The tutorial requires an ad ditional 10 MB of d isk storage if installed .
nOperating  system that vary ac c ord ing  to the release:
—
4.1: PCs req uire Wind ows 3.1
—
4.3: Wind ows for Workg roup s 3.11 or later op erating  system
—
4.5: Wind ows 95 or Wind ows NT
Prior to ac tivating  and installing  the LAN op tions that will allow IMM to work, the 
LAN ad ministrator must ad d  the AUDIX host name to the network d omain name 
server. This will allow name ad d ressing  to the AUDIX system.
Considerations
Any numb er of DEFINITY AUDIX sub sc rib ers c an b e ad ministered  to use INTUITY 
Messag e Manag er feature either on the Class of Servic e sc reen or on Sub sc rib er 
sc reen. This feature has the following  limitations on its usag e:
nUp  to 500 TCP/IP sessions c an b e c onnec ted  at any one time. This means 
sub sc rib ers have started  the c lient app lic ation from their PC. To 
d isc onnec t a TCP/IP session, sub sc rib ers must exit the c lient ap p lic ation.
nUp  to 32 AUDIX log in sessions c an b e in prog ress at any one time (the 
numb er of sessions is ad ministrab le in the Maximum Numb er of Enab led  
LAN Sessions field  on the System-Parameters IMAPI-Op tions sc reen). 
This means sub sc rib ers have log g ed  in to their AUDIX mailb ox from their 
PC. The DEFINITY AUDIX server terminates a log in session if a session 
has b een inac tive for the amount of time set in the LAN Session Timeout 
field  on the System-Parameters IMAPI-Op tions sc reen, b ut the TCP/IP 
session remains ac tive until the sub sc rib er exits from the c lient 
ap p lic ation. If the TCP/IP session is ac tive, an AUDIX log in session is 
estab lished  automatic ally when the c lient starts using  the ap p lic ation 
ag ain.
nUp  to 16 aud io sessions (d ep end ing  on the numb er of voic e p orts 
p urc hased  with your DEFINITY AUDIX system) c an b e in p rog ress at any 
one time (one of the AUDIX voic e p orts is b eing  used ). This means a 
sub sc rib er is log g ed  in to AUDIX (one of the up  to 32 log in sessions) and  
an aud io session is ac tive (for examp le, the sub sc rib er is listening  to a 
voic e mail messag e). When the aud io session has c omp leted , DEFINITY 
AUDIX d isc onnec ts the voic e p ort and  the c lient ap plic ation remains one 
of the up  to 32 AUDIX log in sessions. The sub sc rib er c an d isc onnec t the 
aud io session b y hang ing  up  the p hone or b y c lic king  on the “ off hook”  
ic on. 
A subscriber can be logged in either from I
NTUITY Messag e Manag er or from the 
AUDIX telep hone interfac e, b ut not b oth, at one time. 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
INTUITY Message Manager 
148 Feature Operation 
The following IMM features d o not work in Control-Link mod e on System 75, 
DEFINITY Generic  1, and DEFINITY Generic  3 switc hes p rior to 
G3V2g .04.5.0.099, b ec ause the transfer out of outc alling  c ap ab ility is not 
sup p orted on these switc hes:
nresp ond  to messag e send er
nreturn c all
ntransfer to another extension
Feature Operation
See INTUITY Message Manag er User’s Guid e, 585-310-725, and  the online help  
availab le with the IMM c lient software for information on I
NTUITY Messag e 
Manager operation.
Interactions with Other Features
This section id entifies the interactions of INTUITY Messag e Manag er with switc h 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
INTUITY Messag e Manag er has no interac tions with switc h features b eyond  those 
need ed  for reg ular DEFINITY AUDIX voic e mail op erations.
Interactions with Other DEFINITY AUDIX 
Features
INTUITY Messag e Manager feature interac ts with other DEFINITY AUDIX features 
as follows: 
nAddress-by-Name:  Sub sc rib ers c an use name ad d ressing  when using  
I
NTUITY Messag e Manager.
nDelivery Sched uling: You c an sc hed ule delivery of messag es with IMM.
nDirec tory:  You c an ac c ess the AUDIX d irec tory using  IMM.
nExit AUDIX:  You c an exit the AUDIX system from IMM if you used  IMM to 
log in to the AUDIX system.
nMailing  List: You c an set up  your mailing lists using  IMM. 
nMultiling ual:  You c an set up  your Multiling ual g reeting s using  IMM. 
nMultiple Personal Greeting s:  You c an set up  your Multip le Personal 
Greeting s ad ministration using  IMM.  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
INTUITY Message Manager 
149 Interactions with Other Features 
nOutc alling:  You c an set up  Outc alling  ad ministration using  IMM. Also, the 
IMM aud io interfac e uses the Outc alling  feature to c omp lete a c all to a 
sub sc rib er’s telep hone. The numb er of Outc alling  p orts may need  to b e 
inc reased  to ac c ommod ate IMM.
nVoice Mail:   You c an rec ord  and  ad d ress voic e mail messages with IMM.
nVoice Mailb ox:  You c an view messag e head ers on your IMM sc reen and  
p lay selec ted  messag es.  You also c an rep ly to and  forward  messag es. 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
INTUITY Message Manager 
150 Interactions with Other Features