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Lucent Technologies Definity Audix System Feature Descriptions Manual

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    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Login Announcement 
    161 Feature Operation 
    After following the proc edures for making a Log in Announc ement, turn off the 
    rec ip ient’s ab ility to d ial-throug h or skip  the Log in Announc ement b y following  the 
    p roc ed ures b elow. 
    1. Press   to turn off d ial-thoug h c ap ab ility. 
    NOTE:
    Turning  off this op tion ensures that every sub sc rib er will hear the 
    entire announc ement while log g ing  in. 
    2. Do one of the following: 
    nPress   ag ain to turn the d ial-throug h c ap ab ility on ag ain and  
    return to step  1. 
    nPress   to c hange the announc ement expiration d ate. Go on to the 
    next sec tion, 
    Chang ing  the Messag e Exp iration Date. 
    nPress   to app rove the op tion setting s and  return to step  4 in the 
    p revious sec tion, 
    Making a Message a Login Announcement. 
    Changing the Message Expiration Date
    Figure 15. Changing the Message Expiration Date
    The DEFINITY AUDIX system normally retains Login Announc ements for two 
    d ays after the d elivery d ate. This means that sub sc rib ers will hear the Log in 
    Announc ement for up  to three days (tod ay, tomorrow, and  the d ay after), then the 
    announc ement is no long er p layed . After following  the p roc ed ures for making  a 
    messag e a Log in Announc ement, you c an c hang e its exp iration d ate b y 
    following  the p roc ed ures b elow. 
    1
    1
    2
    #
    11 Non-Dial-Through
    Change
    Expiration
    Date
    2
    # Approve M
    *
    Login
    Options
    # Month DayEnterListen
    Dial-Through 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Login Announcement 
    162 Feature Operation 
    1. Press   from the Log in Op tions Menu. 
    2. Enter numb ers for the month and  d ay of exp iration. For examp le, p ress   
       for Aug ust 29th. The month c an b e either one or two d igits, while the 
    day requires two digits. 
    3. Press   to sig nal that you have entered  the exp iration d ate. 
    4. Listen while the system rep eats the entire sc hed ule. 
    If the sc hed ule is not c orrec t, p ress   to enter the d ate ag ain. 
    5. Press   to app rove the sc hedule and  return to step  4 in the p revious 
    sec tion, 
    Making a Message a Login Announcement. 
    Deleting a Login Announcement
    Figure 16. Deleting a Login Announcement
    If a Log in Announc ement has b ec ome obsolete and  you want to p urge it to 
    p revent ad d itional subsc rib ers from hearing  it, d o the following : 
    1. Log  into the sp ec ial b road c ast mailb ox. 
    2. Press   or   to ac c ess the inc oming  sec tion of the mailb ox and  find  the 
    ac tive Log in Announc ement. 
    3. When you find  the Log in Announc ement, p ress    .
    You c an p ress     while listening  to the announc ement head er, after 
    listening  to the header, while listening  to the announc ement, or after 
    listening  to the announc ement. 
    Callers who sub seq uently log  into the system will not hear the Log in 
    Announc ement. 
    2
    8
    29
    #
    2
    #
    2 Get
    Messages
    7 Scan
    Messages
    D* Delete
    Announcement
    Find Announcement
    to DeleteLog Into Special
    Broadcast Mailbox
    27
    *D
    *D 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Login Announcement 
    163 Interactions with Other Features 
    Interactions with Other Features
    This sec tion id entifies the interac tions of the Login Announc ement feature with 
    switc h features and  other DEFINITY AUDIX features. 
    Interactions with Switch Features
    The Log in Announc ement feature has no d irec t interac tions with any switc h 
    features. 
    Interactions with Other DEFINITY AUDIX 
    Features
    Log in Announc ement is exc lusively a voic e mail feature, and  has no d irec t 
    interac tions with any features related to c all answer. It interac ts with other 
    DEFINITY AUDIX features as follows: 
    nAMIS Analog  Networking:   Log in announc ement messag es c an b e sent 
    ac ross the analog  network, b ut are not rec og nized  or presented  as log in 
    announc ements. They are simp ly d elivered  as normal messag es. 
    nBroad c ast Messag e:   Log in Announc ements are c reated and  sent in a 
    similar way as Broad c ast Messag es. The b road c asters d esig nated  b y the 
    system ad ministrator often have p ermission to send  b oth Log in 
    Announc ements and  Broad c ast Messag es. The broad c ast mailb ox is also 
    used  for Log in Announc ements. A Log in Announc ement c annot also b e a 
    Broad c ast Messag e. 
    nClass of Servic e:   The system ad ministrator c an assig n p ermission to 
    send  Log in Announc ements ac c ord ing  to c lass of servic e. 
    nDelivery Sched uling:   A Log in Announc ement is sc hed uled  for d elivery 
    just as is a reg ular messag e. 
    nMessag e Send ing  Restric tions:   Send ing restric tions do not ap p ly to 
    Log in Announc ements g enerally. If ind ivid ual remote rec ip ients are 
    sp ec ified , however, as is req uired  in a network, send ing restric tions app ly. 
    This is b ec ause the announc ement is treated  as reg ular voic e mail in that 
    instanc e. 
    nMWI:   Login Announc ements d o not ac tivate an MWI. 
    nMultiling ual:   The Log in Announc ement g oes to all sub sc ribers of the 
    system and  p rob ab ly should  b e rec ord ed  in all system lang uag es. 
    nOnline Help:   Voic e p romp ts assoc iated  with the d elivery op tions help  the 
    b roadc aster in assig ning  log in announc ement status to a messag e. 
    nOutc alling:   Log in Announc ements d o not ac tivate the Outc alling  feature. 
    nPlayb ac k and  Rec ord ing Control:   Log in Announc ements c an b e 
    controlled during playback and recording just as regular messages are.  
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Login Announcement 
    164 Interactions with Other Features 
    nPri o r it y M e s sa g e:   Log in Announc ements c annot also b e Priority 
    Messag es. 
    nPrivate Messag e:   Log in Announc ements c annot also b e Private 
    Messag es. 
    nTD D:   A hearing -imp aired  user who uses only a teletypewriter (TTY) for 
    c ommunic ations with the DEFINITY AUDIX system will not see anything  on 
    the TTY for a voic ed  log in announc ement. If there are TTY users on the 
    DEFINITY AUDIX system, it may b e a g ood  id ea not to use the Log in 
    Announc ement feature. If a log in announc ement is going to b e used , the 
    system ad ministrator may want to send  a TDD messag e to TTY users 
    informing  them of the following : 
    — That they will rec eive a voic ed  login announc ement when they log  
    in and  they will have to wait several sec ond s for a TDD p romp t 
    b efore c ontinuing  with their DEFINITY AUDIX session 
    — The c ontents of the log in announc ement 
    nTr a f f i c  R e p o r t s:   On the sub sc rib er traffic  forms, d ata is availab le on the 
    numb er of Log in Announc ements c reated  p er sub sc rib er. On the feature 
    traffic  forms, d ata is availab le on the numb er of Log in Announc ements 
    created per system. 
    nVoice Mail:   Login Announc ements are a sp ec ial typ e of voic e mail 
    p resented  to the rec ip ient d uring  log in and  not sub jec t to send ing  
    restric tions unless sent to remote mac hines. 
    nVoice Mailb ox:   A broad c ast mailb ox must b e assig ned  b efore any Log in 
    Announcements or Broad cast Messag es can b e sent. Broad c ast 
    mailb oxes 
    c annot rec eive voic e mail. They are used  stric tly for saving  
    Log in Announc ements and Broad c ast Messag es.  
    						
    							Mailing List 
    165  
    DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206 Issue 5
    May 1999
    DescriptionPoints to Remember
    Administration Screens
    Mailing  Lists are lists c omp osed  of subsc ribers’ ad d resses 
    (either names or extensions). They are a c onvenient way to 
    send  messag es to sub sc rib ers who freq uently need  to 
    rec eive the same information, suc h as memb ers of a d ep art-
    ment or p rojec t.
    Wh o h a s i t: All sub sc rib ers c an c reate Mailing 
    Lists.
    Wh o c o n t r o l s i t: The number of lists and entries 
    (ad d resses) eac h sub sc rib er may 
    have is defined by the DEFINITY 
    AUDIX system administrator on 
    the Class of Servic e or Sub sc rib er 
    screens. The system p ermits up  to 
    999 lists and 9,999 total entries 
    per subscriber.
    Wh o c a n a c c e s s it: Sub sc ribers c an make their 
    Mailing  Lists 
    private or public. A 
    Mailing  List with 
    private status 
    means other DEFINITY AUDIX 
    sub sc rib ers c annot use that list. A 
    public list allows other sub sc rib ers 
    to use that list to ad d ress their 
    messages if they know the owner’s 
    extension or name and  the list ID. 
    However, only the owner (c reator) 
    of the list may c hang e it. The 
    owner may assig n or c hange 
    p rivate or p ub lic  status when a list 
    is c reated , reviewed , or mod ified .
    nNo sing le list c an c ontain more 
    than 250 total entries, inc lud ing 
    messag e ad d resses that c ontain 
    other lists (the total number of 
    rec ip ients must b e 250 or less).
    nIndividually addressed subscrib-
    ers may also b e ad ded  to a mes-
    sage that is addressed with a list 
    (or lists).
    nIf a message is addressed using 
    multiple lists, sub scrib ers who 
    ap p ear on more than one list will 
    rec eive only one c op y of the mes-
    sag e.
    nINTUITY Messag e Manager allows 
    sub sc rib ers to set up  mailing  lists 
    from their PC.
    Mailing List
    C O S,  Su b 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Mailing List 
    166 Applications 
    Applications
    Mailing  Lists c an b e c reated  to inc lud e group s of related DEFINITY AUDIX users, 
    suc h as memb ers of a dep artment, allowing  a messag e to b e sent to everyone 
    on the list in one q uic k step. For examp le, to inform an entire d ep artment ab out a 
    sc hed uled  meeting , one messag e c an b e c reated , ad d ressed  (using  a 
    p red efined  list c ontaining  the names or extensions of all memb ers of the 
    d ep artment), and the system will transmit a c op y to eac h p erson on the list at the 
    sp ec ified  time and date. 
    Requirements
    The Mailing  List feature has no req uirements other than those of the DEFINITY 
    AUDIX system itself.  
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Mailing List 
    167 Feature Operation 
    Feature Operation
    Figure 17. Mailing List Operation
    This sec tion instruc ts the sub sc rib er on how to c reate, use, review and  mod ify, 
    and  scan Mailing  Lists. 
    NOTE:
    Sub sc rib ers are stored  in lists with a unique sub sc rib er ID that never 
    c hang es. Thus, if the system ad ministrator c hang es a sub sc rib er’s name 
    or extension, there is no imp ac t on any list that sub sc rib er is on. If the 
    ad ministrator d eletes a sub sc rib er, that subsc riber’s ID is “ frozen”  until the 
    Mailing  List and  Subsc rib er Data aud its are run. These aud its remove 
    d eleted  sub sc rib er IDs from other sub scrib ers’ lists as well. 
    If the 
    ad ministrator deletes, then ad d s the same sub sc rib er rig ht away, the 
    ad d ition won’t “ take.”  That sub sc rib er will b e d eleted  at the next aud it and 
    must be added again later.
     
    #Owner Extension EnterListen
    Review/
    Modify
    List
    3
    5
    Personal
    Options
    Admin.
    Log Into
    AUDIX
    Enter#List ID
    1 Review
    *
    Approve
    #*
    Stop
    Add More Entries1Private
    Enter
    #
    List ID#Extension EnterRestart
    *R
    Transfer
    T* Approve
    #
    Listen
    2Public
    Create
    List
    1
    1
    List
    Admin.
    2 Summary
    Of All
    Lists
    Add More Entries
    #Extension EnterListenAdd More Entries1
    Add Entries/
    Change Status
    Modify
    StatusY
    N
    #
    Skip Entry
    D
    *Delete Entry2
    Previous Entry0
    2 Listen to
    List ID,
    # of Entries,
    and Status
    Review
    List
    Members
    Rewind to
    Previous
    List
    Listen
    #
    Skip to
    Next List
    D
    *
    Delete
    List
    #
    #Stop
    #
    End
    Review
    * Review
    1Listen
    D
    *
    Delete Entry
    #Extension Enter
    #Skip Entry
    Add Entries/
    Change Status
    1
    N YModify
    Status
    2
    Previous Entry 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Mailing List 
    168 Feature Operation 
    Creating a Mailing List
    Figure 18. Creating a Mailing List
    Creating  Mailing  Lists is similar to add ressing  messag es. First, you enter a new 
    list name (ID) with whic h to id entify the list in the future. Then, you enter either the 
    extension numb er, name, or alias for eac h subsc rib er you want on the list. You 
    c an use names, extension numb ers, aliases, and  other lists as ad d resses within 
    the same list. 
    You c an d esig nate your list as either p rivate or p ub lic . A p rivate list c an b e 
    ac c essed and  used only by the c reator of the list, while a p ub lic  list c an b e 
    ac c essed and  used b y other DEFINITY AUDIX sub sc rib ers who know the list ID 
    and  are on the same DEFINITY AUDIX system. Reg ardless of whether the list is 
    p ub lic  or private, however, only the c reator of a list c an modify or d elete it. 
    To c reate a Mailing  List, d o the following : 
    Add More EntriesPrivate
    1
    Enter
    #List IDEnter#ExtensionR
    *
    Restart
    Transfer
    T
    *
    #ApproveListen
    2Public
    Create
    List
    1
    Personal
    Options
    Admin.
    5
    Log Into
    AUDIX1
    List
    Admin. 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Mailing List 
    169 Feature Operation 
    1. Log  into the DEFINITY AUDIX system,. 
    2. Press   to selec t Personal Options Ad ministration. 
    3. Press   to selec t the List Ad ministration ac tivity. 
    4. Press   to c reate a Mailing  List. 
    5. Enter a list ID of up  to six letters (or d ig its) for your list. For examp le, enter 
    DEPT (       ) for a list of your d ep artment memb ers. 
    6. Press   to sig nal that you have entered  the list ID. 
    7. Press   if you want your list to b e p rivate, or p ress   if you want to make 
    your list public. 
    8. Enter the extension numb er, name, or alias of an individ ual rec ipient on 
    your list. The following  op tions are availab le when ad d ing  entries to a list: 
    nTo switc h b ac k and  forth b etween extension and  name ad d ressing, 
    p ress  .
    nIf you want to enter another list as an ad d ress, follow step s 3 
    throug h 6 under Using  a Mailing  List to Ad d ress a Messag e
     found  
    later in this sec tion. 
    NOTE:
    If you c reate a Mailing  List b y “ read ing-in”  another list, your 
    new list d oes not remain c oup led  to the old  list. Any c hang es 
    mad e to the old  list after you have c reated  your new list will 
    not b e reflec ted  in your new list. 
    9. Press   to sig nal that you have entered  the ad dress. 
    10. Rep eat steps 8 and  9 until your Mailing  List is c omp lete (you c an have as 
    many as 250 rec ip ients on your list). 
    11. Press   to tell the system that you have finished  c reating  the list. 
    12. Take one of the following ac tions, ac c ord ing  to your need s: 
    nTo c reate another list, rep eat step s 5 throug h 11. 
    nTo return to the Ac tivity Menu, p ress    .
    nTo transfer out of the DEFINITY AUDIX system, press    .
    nHang up . 
    5
    1
    1
    3378
    #
    12
    *A
    #
    #
    *R
    *T 
    						
    							DEFINITY AUDIX System Release 4.0
    Feature Descriptions  585-300-206  Issue 5
    May 1999
    Mailing List 
    170 Feature Operation 
    Using a Mailing List to Address a Message
    Figure 19. Using a Mailing List to Address a Message
    You c an use your Mailing  Lists in the same way that you use ind ividual 
    ad d resses. In fac t, you c an use b oth lists and  ind ividual extensions (or names) in 
    ad d ressing  the same message. Any time you ad d ress a messag e, whether 
    you’re c reating  a new messag e, resp ond ing  to an inc oming  messag e, or 
    resending  a file c ab inet message or und elivered  messag e, you can ad d ress it 
    with a list. 
    To ad d ress a messag e with a list (after you have c reated  the list or know the ID of 
    someone else’s list), d o the following : 
    1. Log  in to the DEFINITY AUDIX system. 
    2. Create a messag e (see the proc ed ure for Rec ord ing  a New Voic e Mail 
    Messag e found in the Voic e Mail feature d esc rip tion) and  ap p rove it b y 
    p ressing  .
    3. Press     to tell the system that you’re about to enter a list as the 
    address. 
    4. Enter the list owner’s add ress and  p ress  . If you own the list, you may 
    simp ly p ress  .
    5. Enter the list ID. 
    6. Press   to sig nal that you have entered  the list ID. 
    If you want to review the names of the rec ipients at any time, you c an 
    p ress     to return to the beg inning of the list you’re using  as an 
    ad d ress. To ad d  to or d elete a name from this list, follow step  9 under 
    Reviewing and Modifying a Mailing List
    , found  later in this sec tion. 
    Enter
    Extension#
    No Action
    Enter Additional Lists
    #Approve
    Delivery
    Options²
    #
    Enter
    List ID#Enter
    Owner Extension L*
    Address
    with a
    List
    Create a
    Message
    ² See theVoice Mailfeature for delivery options.
    #
    *L
    #
    #
    #
    *1 
    						
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