Lucent Technologies Definity Audix System Feature Descriptions Manual

							Security Password 
281  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Sec urity Password  feature p rohib its unauthorized  
ac c ess to the DEFINITY AUDIX system. It p revents nonsub -
sc rib ers from ac c essing  c onfid ential information, messag es, 
and  lists. This feature inc orp orates the following  sec urity 
measures:
nThe system automatic ally d isc onnec ts c allers who c an-
not log  in after three attemp ts.
nThe system will lock a sub sc rib er’s voic e mailb ox if the 
system limit of c onsec utive log in attemp ts is reac hed  
(this limit is sp ec ified  on the System-Parameters Fea-
tures sc reen). If the limit is exc eed ed , the system 
ad ministrator must unloc k the mailb ox using  the Sub -
sc rib er sc reen.
nThe system ad ministrator c an set Password  Ag ing  for all 
password s on the system whic h d efines the numb er of 
days a p assword  is ac tive before a sub sc rib er must 
enter a new p assword . 
Wh o h a s i t: All sub sc rib ers have p assword s.
Wh o c o n t r o l s i t: Sub sc ribers c reate their own 
p assword s, and  c an c hang e them 
at any time.
Wh o c a n a c c e s s it: No one c an ac c ess a sub sc rib er’s 
p assword . Password s are not 
d isp layed  on any ad ministration 
sc reen, and  therefore, if forg otten, 
must b e c hang ed  b y the system 
administrator.
nThe d efault system limit for c on-
sec utive failed  log in attemp ts is 
18.
nThe maximum p assword  leng th is 
15 dig its.
nPassword s should  b e at least six 
digits long.
nSub sc rib ers should  c hang e their 
p assword s reg ularly to keep  their 
mailb oxes sec ure. Password  
Ag ing  forc es sub sc rib ers to 
c hang e their p assword when their 
current password expires.
nIf Password  Ag ing  is ac tive, the 
system ad ministrator c an forc e 
the exp iration of the sub sc rib er’s 
password.
nBreak-in attemp ts are log g ed and  
displayed using the Admin Log 
sc reen.
Security Password
Sys - Pa r  Fe a ,  A d m in  L o g 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Security Password 
282 Applications 
Applications
The Sec urity Password  feature’s sole p urp ose is to limit ac c ess to the DEFINITY 
AUDIX system to authorized  p ersonnel. 
Requirements
The Sec urity Password  feature has no req uirements other than those of the 
DEFINITY AUDIX system itself. Ad d itional sec urity measures are availab le with 
the Sec urity Password  feature. 
nThe system ad ministrator c an set up Password  Ag ing  for the system. 
Password  Aging  is ad ministrab le on the System-Parameters Features 
sc reen. The Password  exp iration interval sp ec ifies the numb er of d ays that 
a sub sc rib er’s p assword  is ac tive. When the password  exp ires, the 
sub sc rib er must enter a new p assword . The Minimum Ag e b efore 
Chang es field  allows system ad ministrators to sp ec ify the minimum 
number of days which must pass before subscribers can again change 
their password  after a suc c essful c hang e. This p revents sub sc rib ers from 
c hang ing  their p assword , and  then c hang ing  it b ac k to its old  value rig ht 
away.
nWhen Password  Ag ing  is active, anytime a system ad ministrator ad d s a 
sub sc rib er or c hang es a sub sc rib er’s p assword , the sub sc rib er must log  
in with the new, ad ministered  p assword . However, the sub sc rib er is forc ed 
to c hang e the p assword  immed iately after log g ing  in the first time. 
nIf Password  Ag ing  is ac tive, the system ad ministrator c an forc e the 
exp iration of a sub sc rib er’s p assword  b y entering  “ e”  in the Password  field  
of the Subsc riber sc reen.
nWhether Password  Ag ing is ac tive or not, the system ad ministrator c an 
op tionally set a minimum p assword  leng th for extra sec urity. If a minimum 
p assword  leng th is spec ified on the System-Parameters Features sc reen, 
the system req uires all sub sc rib ers who have shorter (invalid ) p assword s 
to c hang e them the next time they log  in. It is a g ood id ea for the system 
ad ministrator to d efine a password  that is shorter than the minimum 
p assword  leng th when first setting  up a mailb ox for a subsc rib er. The 
sub sc rib er will have to c hang e the password  the first time he/she logs in.
nIf a sub sc rib er fails to enter a valid  p assword  three times in a row, the 
sub sc rib er is d isc onnec ted and  must d ial in ag ain. If an ad ministrab le 
numb er of failed  log in attemp ts oc c urs, the sub sc rib er is loc ked  out of the 
system until the ad ministrator c an release the log in using  the Sub sc rib er 
sc reen.  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Security Password 
283 Feature Operation 
Feature Operation
After c alling  the system and  entering  an extension, eac h sub sc rib er must enter 
their Sec urity Password  to ac c ess their voic e mailb ox. This sec tion d esc rib es 
how sub sc rib ers c an c hang e their p assword s and  what to d o if they forg et their 
p assword  or are loc ked  out of their voic e mailb ox. 
Changing Your Password
Figure 52. Changing a Security Password
You may c hange your p assword  as often as you wish. If Password  Ag ing  is 
ac tivated , you will b e forc ed to c hang e your p assword  p eriod ic ally. To c hang e 
your p assword , d o the following : 
1. Log  into the DEFINITY AUDIX system. 
2. Press   to selec t the Personal Options Ad ministration Menu. 
3. Press   to c hange your p assword . 
4. Enter your new p assword  (up  to 15 d ig its, 0 throug h 9), and  p ress  . Your 
system administrator d etermines the numb er of d ig its you c an use in your 
password. 
5. Enter your new password again, and press  .
Forgetting Passwords or Being Locked Out of
Your Mailbox
Oc c asionally you may forg et your p assword , so you c annot log  into the DEFINITY 
AUDIX system. If you try to log  in inc orrec tly too many times, the system will 
loc k 
your voic e mailb ox. If either of these situations oc c ur, c all your system 
#  NewÄPassword#  NewÄPassword45Log Into
AUDIXEnter  Enter Change
Password Personal
Options
Admin.
5
4
#
# 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Security Password 
284 Interactions with Other Features 
ad ministrator. The ad ministrator c an unloc k your voic e mailb ox and  assig n you a 
new p assword . After the system ad ministrator c hang es your p assword , you 
should  c hang e it again immed iately after log g ing  in to the system. 
NOTE:
If you find  your voic e mailb ox loc ked  and you did  not forg et your p assword  
or try to ac c ess your mailb ox rec ently, notify your system ad ministrator 
immed iately. This c ould  mean that someone was trying  to b reak into your 
mailb ox. 
Interactions with Other Features
This sec tion id entifies the interac tions of the Sec urity Password  feature with 
switc h features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The Sec urity Password  feature has no d irec t interac tions with any switc h 
features. 
Interactions with Other DEFINITY AUDIX 
Features
The Sec urity Password  feature interac ts with other DEFINITY AUDIX features as 
follows: 
nGuest Password:   Sinc e the DEFINITY AUDIX g uest p assword  should  b e 
p ub lished  and  read ily availab le to outsid e users, the system ad ministrator 
is responsible for notifying guest-password users if the minimum 
p assword  leng th chang es. The system ad ministrator may wish to initially 
make the guest p assword  a long  numb er so it d oes not need  to b e 
c hang ed  or extend ed  if the minimum p assword  leng th c hang es. 
nTraffic  Rep orts:   The system ad ministrator c an use the List Measurement 
Feature and  Ad min Log  sc reens to loc ate failed  log in attemp ts. If there are 
numerous b reak-in attemp ts, lower the numb er of p ermissib le c onsec utive 
login failures on the System-Parameters Features sc reen and  ad minister a 
minimum password requirement. 
nVoice Mailb ox:   Before sub sc rib ers are allowed  to ac c ess their voic e 
mailb oxes, they must first enter their sec urity p assword .  
						

							Shared Extension 
285  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The Shared  Extension feature allows several sub sc rib ers to 
share a voic e mailbox on one extension. Callers are 
p romp ted  to leave a messag e for a sp ec ific  ind ivid ual or a 
g eneral messag e for anyone b y p ressing  sp ec ific  keys.nUp  to ten sub sc ribers c an share 
the same extension.
Shared Extension
List Att 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
Shared Extension 
286 Applications 
Applications
The Shared  Extension feature c an p rovid e voic e messag ing  c ap ab ilities for 
several p eop le who share a sing le telep hone. For examp le, a university d ormitory 
room has three roommates (Jerry Jones, Don Parker, and  Brent Deven) b ut only 
one telep hone numb er. By ad ministering that extension as an Automated  
Attend ant and  c reating  three voic e mailb ox numb ers that d o not exist in the 
switc h d ial p lan, eac h roommate c an have a p rivate mailb ox without having  a 
sep arate telep hone. 
In this sc enario, if the Automated  Attend ant answers the c all, the voic ed 
attend ant menu c ould  b e: 
You have reac hed  room 125 of Baker Dormitory. To leave a messag e for 
Jerry Jones, p ress one. To leave a messag e for Don Parker, p ress two. To 
leave a message for Brent Deven, p ress three. If you would like to leave a 
messag e for all three roommates, p ress four.
By p ressing   , the c aller would  hear the g reeting  used  for the Guest Password 
feature and  c ould  then leave a messag e in the voic e mailb ox of the Automated  
Attend ant, ac tivating  the messag e-waiting  lamp . If the c aller were to leave a 
messag e sp ec ific ally for one of the roommates, the roommate would  have to c all 
the DEFINITY AUDIX system or ac tivate the Outc alling  feature to know if a 
messag e has b een left. 
Requirements
See the Automated  Attend ant feature. 
Feature Operation
See the Automated  Attend ant feature. 
Interactions with Other Features
See the Automated  Attend ant feature for interac tions of the Shared  Extension 
feature with switc h features and  other DEFINITY AUDIX features. 
4 
						

							System Clock 
287  
DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206 Issue 5
May 1999
DescriptionPoints to Remember
Administration Screens
The System Cloc k feature g reatly enhanc es the reliab ility of 
the entire system b y p rovid ing  a switc h-ind ep end ent c loc k 
with b attery b ac kup . As with all voic e messaging  systems, 
the DEFINITY AUDIX system is extremely d ep end ent on 
ac c urate time keep ing in ord er to p ut the c orrec t time and  
d ate on messag e head ers and  to d o time-d ep endent tasks 
(suc h as automatic  nig htly b ac kups). If the c loc k that the 
system d ep end s up on is imp rop erly set or malfunc tions, 
messages c an be d eleted , imp rop erly d elivered , or other-
wise rend ered useless.
Wh o h a s i t :This is a system ad ministration 
feature; it is not used  b y 
sub sc rib ers other than to rec ord  
the times that messag es are 
c reated  and  sent (this is d one 
automatic ally b y the system).
Who controls it:The System Cloc k is set b y the 
system ad ministrator in military 
hours using  the Set Time sc reen. 
The administrator has the option 
of setting  the System Cloc k 
manually or sync hronizing  it with 
the switc h.
Wh o c a n a c c e s s it :Normally, the system 
administrator is the only p erson 
who has ac c ess to this feature.
nA warning alarm occurs if the 
switc h c loc k and  DEFINITY AUDIX 
System Cloc k are more than 15 
minutes ap art or if the System 
Clock fails.
nIf a switc h c loc k board  is rep lac ed  
or set to an inc orrec t time, the 
DEFINITY AUDIX system c ould  
rec eive the wrong  time if it is syn-
c hronized  with the switc h. Ensure 
that the switc h time is c orrec t if 
you intend  to sync hronize it with 
the DEFINITY AUDIX system.
nThe DEFINITY AUDIX system 
knows ab out d aylig ht saving s time 
c hang es and  will take c are of the 
one hour time c hang e without 
intervention from the system 
ad ministrator.
System Clock
Se t  Ti m e 
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
System Clock 
288 Applications 
Applications
The System Cloc k feature simply ad d s a reliab le b uffer to the DEFINITY AUDIX 
system ag ainst inac c urate time keep ing . This is imp ortant sinc e the c loc k is used  
to p erform c ertain time-d epend ent tasks suc h as d elivering  messag es at 
p artic ular times. 
Thoug h the switc h c loc k and  DEFINITY AUDIX System Cloc k c ould  b e p urp osely 
set to d ifferent times (for examp le, one set to d aylight saving s time and  the other 
not), the utility of this is p robab ly marg inal, and  far overshad owed  b y the 
c onsid erations of reliability and simp lic ity p rovid ed by sync hronizing  the c loc ks. 
Requirements
NOTE:
It is imp ortant that the DEFINITY AUDIX System Cloc k b e ac c urate; it is 
less important that it and the switc h c loc k b e sync hronized . 
Feature Operation
The System Cloc k is loc ated  on the TN568 c irc uit p ac k for Release 4.0 or the 
Multifunc tion Board for releases earlier than 4.0. and  normally rec eives power 
from the b ac kp lane. In c ase of a system p ower outag e, an on-b oard  b attery 
keep s the c loc k running  until reg ular p ower is restored  (the c loc k d oes not have 
to b e reset after p ower-up ). This lithium b attery is sold ered  to the b oard  and  has 
an app roximate 4-year lifesp an. The b attery d oes not d isc harg e unless the b oard  
is plugged into the backplane. 
NOTE:
If the c loc k resets after a p ower outag e, the b attery may b e bad  and  the 
MFB should be replaced. 
If the system ever starts up  and no year is set, a major alarm oc c urs until the 
c loc k is set. The system uses its own c loc k as the master c loc k, and  will not 
sync hronize its time with the switc h unless sp ec ific ally d irec ted  to d o so b y the 
system ad ministrator (using  the Set Time sc reen).  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
System Clock 
289 Interactions with Other Features 
Interactions with Other Features
This sec tion id entifies the interac tions of the System Cloc k feature with switc h 
features and  other DEFINITY AUDIX features. 
Interactions with Switch Features
The System Cloc k feature interac ts with the switc h as follows: 
nSw it c h  C l o c k:   The DEFINITY AUDIX System Cloc k c an b e sync hronized  
with the switc h c loc k using  the Set Time sc reen. 
Interactions with Other DEFINITY AUDIX 
Features
The following DEFINITY AUDIX features rely on the System Cloc k feature for the 
time-stamp ing  of events and  for message head er information: 
nAd ministration and  Data Ac q uisition Pac kag e 
nAutomatic  Messag e Sc an 
nCall Answer 
nTr a f f i c  R e p o r t s  
nUntouc hed  Messag e 
nVoice Mail 
nVoice Mailb ox 
The following DEFINITY AUDIX features rely on the System Cloc k feature for 
time-d ep endent ac tivities: 
nAMIS Analog  Networking  
nAutomated  Bac kup  
nDelivery Sched uling 
nMessag e Delivery 
nMultiple Personal Greeting s 
nOutcalling  
nPriority Outcalling  
						

							DEFINITY AUDIX System Release 4.0
Feature Descriptions  585-300-206  Issue 5
May 1999
System Clock 
290 Interactions with Other Features