Lucent Technologies Octel 100 Implementation And Service Manual

							Index
Implementation and Service Manual  IndexIX-v
Uninitialized Mailboxes report, 21-11
Global group lists, 16-37
Go to Directory Services (V-Tree action), 17-35
Go to Extension Entry Point (V-Tree action), 17-35
Go to Mailbox Login Point (V-Tree action), 17-34
Go to Voice Mail (V-Tree action), 17-34
Greeting by port does not work, 24-30
Greeting by Port,
definition of prompt, 14-2
setting business hours, 14-6
setting up, 14-5
testing, 24-12
Greetings. 
See Prompts
not working, 24-31
testing, 24-8
Guest mailbox, 16-15
H
H dialing code, 16-46
Hangup Detection Parameters tab (System Setup),
13-81
Hangup detection, testing, 24-8
Hardware needs
3.5-inch floppy drive, 2-5
bus and slots, 2-5
CPU, 2-5
fax boards, 2-6
modem, 2-6
monitor, 2-5
mouse, 2-6
parallel port, 2-5
printer, 2-6
sentinel, 2-5
tape backup, 2-6
UPS, 2-6
voice boards, 2-6
sentinel, 5-14
Hardware, preparing for installation, 5-1
Highest outgoing dispatch, 16-41
economy, 16-41
not allowed, 16-41
priority, 16-42
standard, 16-41
Holiday greetings
definition of prompt, 14-2
not working, 24-31
setting up, 14-12
testing, 24-9
Hyphen (-) dialing code, 16-45
I
IBM Peer for OS/2
installing, 19-11, 19-13
Implementation overview, 4-2
Importing a V-Tree file to a mailbox, 17-43
Inband functions, 8-6
Code for Busy Extension, 8-6
Code for Go to Automated Attendant and Get
Mailbox, 8-7
Code for Go to Immediate Record, 8-6
Code for Go To Voice Mail, 8-6
Code for Go to Voice Mail and Get Mailbox, 8-7
Code for Immediate Subscriber Login to Mailbox,
8-6
Code for Immediate Transfer to Extension, 8-7
Code for No Answer Extension, 8-6
Inband integrations
testing, 24-4
Inband Page 1 Parameters tab (System Setup), 13-78
Inband Page 2 Parameters tab (System Setup), 13-81
Inband templates, 8-5
characters, 8-5
creating, 8-8
deleting, 8-10
examples of, 8-10
modifying, 8-9
rules, 8-7
Inband/DID integration, not working, 24-32
Installing
client software on the LAN server, 19-28
IBM Peer for OS/2, 19-11, 19-13
fax boards, 5-8
installation process, 4-1
Network Interface Card (NIC), 19-8
OS/2 W arp Connect, 6-2
peripherals, 5-32
RSM Client, 6-19
RSM Manager, 6-22
sentinel, 5-14
serial integration device, 5-14
software, 6-1
System software, 6-6
tape backup unit, 5-16
UPS, 5-15
test plan, 24-2
Visual Mailbox, 19-1
Visual Mailbox on client PCs, 19-29
Visual Mailbox Voice Fax Server, 19-16
voice boards, 5-8
Integrating
creating inband templates, 8-8
deleting inband templates, 8-10 
						

							Index
Implementation and Service Manual  IndexIX-vi
examples of inband templates, 8-10
inband functions, 8-6
inband template charaters, 8-5
inband template rules, 8-7
inband templates, 8-5
modifying inband templates, 8-9
running the Integrator utility, 8-2
System with the phone system, 8-1
integrated/serial SMDI (unsupervised), testing, 24-6
UPS, 11-1
Intercom Paging Parameters tab (System Setup), 13-
55
Intercom paging, 16-36
not working, 24-32
testing, 24-18
Interpreting
100% Contention screen, 22-7
50% Contention screen, 22-6
Calls Per Hour screen, 22-4
Channel Status window, 22-2
Class of Service report, 21-14
Login Failure report, 21-10
Mailbox Information report, 21-7
Mailbox Quick List report, 21-4
Mailbox Status screen, 22-3
Mailbox Usage report, 21-6
Network Statistics report, 21-17
Phone System Usage sheet, 2-2
Port Assignments report, 21-13
Prompt Assignments report, 21-15
System Feature Selection sheet, 2-2
System Sizing sheet, 2-2
System Status dialog box, 22-7
System Usage screen, 22-5
Uninitialized Mailboxes report, 21-12
view sentinel information, 24-47
Interview V-Trees, 17-23
Invalid Mailbox Parameters tab (System Setup), 13-18
K
Keypad prompt recording functions, 15-2
L
LAN, 19-3
configuring, 19-7
installing client software on, 19-28
Language selection
changing the system default language, 6-17
definition of prompt, 14-2
for mailbox, 16-43
setting up, 14-7
specifying default languages for a mailbox, 6-18
testing, 24-18Launching the system, 20-2
Lister utility, 23-18
Local area codes and prefixes, 12-2
Local Only delivery option, 16-41
Locate messages
received in mailbox, 16-38
sent from mailbox, 16-39
Locating mailboxes, 16-20
Locked mailbox. 
See Unlocking a mailbox
Logging into a mailbox, not working, 24-34
Logging into the system, 20-2
using the phone, 20-3
using the screen, 20-3
Logging off the system, 20-4
Login Failure report, 21-9
Long Distance delivery option, 16-41
M
M dialing code, 16-46
Mailboxes
auto time-date voiceback, 16-39
auto-forwarding messages to, 16-21
call blocking options, 16-31
call handling, 16-37
call queuing, 16-35
call screening, 16-34
class of service, cannot change, 24-33
class of service, selecting, 16-34
clearing information from, 16-18
considerations for creating, 16-2
creating, 16-2
creating a guest mailbox, 16-15
creating a single mailbox, 16-3
creating multiple mailboxes, 16-8
creating V-Tree for, 17-4
days to save a message, 16-45
deleting, 16-17
deleting V-Trees from, 17-53
delivery options, 16-40
dial by name, 16-37
duplicating a single mailbox, 16-6
editing, 16-16
editing, not working, 24-33
failed login notification, 16-39
fax options, 16-43
fax V-Tree, 16-38
folders, 16-35
global group lists, 16-37
guest mailboxes, 16-15
intercom paging, 16-36
language selection, 16-43 
						

							Index
Implementation and Service Manual  IndexIX-vii
locate messages received, 16-38
locate messages sent, 16-39
lock-out option, 16-39
logging into a mailbox, not working, 24-34
mailbox features, not working, 24-34
Mailbox Information report, 21-7
mailbox is full, 24-35
Mailbox Quick List report, 21-3
Mailbox Status screen, 22-2
Mailbox Usage report, 21-5
mailboxes not included in reports, 24-44
mailboxes, not working, 24-33
managing, 16-1
maximum number of messages, 16-43
maximum number of rings, 16-44
message confirmation, 16-35
message indicators, 16-36
message time, 16-44
multilingual support, 6-17, 16-40
network options, 16-41
opening a mailbox V-Tree, 17-43
operator access, 16-39
prompts, not working, 24-34
rebuilding all mailboxes, 23-12
receive messages, 16-38
record prompts, 16-39
running a partial mailbox update, 23-7
running an update on all system mailboxes, 23-10
save messages, 16-38
searching for, 16-20
send messages, 16-38
specifying default languages for, 6-18
subscriber settings, 16-29
supervisor mailbox, 16-40
undelete messages, 16-38
Uninitialized Mailboxes report, 21-11
unlocking, 16-32
Visual Mailbox, 16-40
V-Tree, 16-37
Maintaining
displaying contents of files, 23-18
modifying the Quick Assist command in
STARTUP.CMD, 23-17
running Quick Assist as routine maintenance,
23-15
System files, 23-2
Visual Mailbox, 19-22
Managing
fax retrieval documents, 17-58
mailboxes, 16-1
phrase files, 15-15
subscriber settings, 16-29
Maxim um
message length, 16-44
number of messages in mailbox, 16-43
number of rings for mailbox, 16-44Menu options (V-Tree)
copying to the clipboard, 17-52
cutting to the clipboard, 17-51
deleting, 17-52
pasting from the clipboard, 17-52
Message Delivery Parameters tab (System Setup),
13-72
Message Indicator Parameters tab (System Setup),
13-74
Message notification sample scenarios, 16-27
Message Timing Parameters tab (System Setup), 13-
21
Message
confirmation, 16-35
days to save a message in mailbox, 16-45
editing sent message, not working, 24-35
locate messages received in mailbox, 16-38
locate messages sent from mailbox, 16-39
maximum length in mailbox, 16-44
maximum number in mailbox, 16-43
message indicators, 16-36
message confirmation, not working, 24-36
message includes clicking noise, 24-35
message indicators, not working, 24-36
message indicators, testing, 24-7
message notification, not working, 24-38
message notification, testing, 24-16
message notification prompt, definition of, 14-2
receiving from other messaging systems, 18-3
saving messages, not working, 24-35
sending to another voice system, 18-2
setting up Message Notification prompts, 14-14
testing messages, 24-10
vanishing messages, 24-36
Morning greeting, testing, 24-8
Morning prompt, 14-3
Multilingual
greetings, not working, 24-31
prompts, 6-17
support, 16-40
mailboxes, 6-17
N
N character (Inband template), 8-6
N dialing code, 16-46
NameNet Parameters tab (System Setup), 13-43
NameNet, not working, 24-40
Network Interface Card (NIC), 19-8
Network Messaging, 18-1 
						

							Index
Implementation and Service Manual  IndexIX-viii
Network
AMIS, 18-2
message testing, 24-17
Network Statistics report, 21-16
Networking Parameters tab (System Setup), 13-32
OctelNet, 18-2
receiving messages, 18-3
sending messages, 18-2
Networking options (class of service), 16-41
aministered AMIS, 16-42
casual AMIS, 16-42
delivery options, 16-40
follow-me-forward, 16-42
highest outgoing dispatch, 16-41
network reply, 16-43
OctelNet, 16-42
New messages in mailbox, 16-45
Node
activating, 18-15
AMIS, 18-4
creating, 18-3
deactivating, 18-13
deleting, 18-13
editing, 18-12
entering NameNet entries for, 18-17
OctelNet, 18-7
receiving messages, 18-3
searching for, 18-16
sending messages to, 18-2
Not Allowed
delivery option, 16-40
network dispatch option, 16-41
O
OctelNet, 16-42, 18-2
not working, 24-41
Office closed prompt, 14-3
testing, 24-9
One Hundred Percent (100%) Contention screen, 22-6
Opening
phrase files, 15-8
V-Tree, 17-42
V-Tree file from outside a mailbox, 17-45
Operator
Operator access, 16-39
Operator gets blank messages, 24-41
Operator Parameters tab (System Setup), 13-13
OS/2 W arp Connect, installing, 6-2
Outbound Dialing Parameters tab (System Setup),
13-69
Outdial strings, 12-1
P
P dialing code, 16-46
Pasting a V-Tree menu option, 17-52
PBX, 19-2, 19-5
PC audio, 19-5
PC is locked up, 24-42
Personal group lists, 16-36
Phone system signals, 9-1
Phrase files
compressing, 15-17
displaying information about, 15-15
managing, 15-15
opening, 15-8
saving phrases into another phrase file, 15-16
selecting a phrase, 15-9
understanding, 15-8
Phrase. 
See Prompts
Pilot number (hunt group), testing, 24-4
Plus (+) dialing code, 16-45
Port
Port Assignments report, 21-12
port initialization, testing, 24-3
ports come off hook when there are no calls, 24-43
Port Parameters tab (System Setup), 13-84
Pound (#) character (Inband template), 8-6
Prefixes (telephone dialing), 12-2
Preinstallation Configuration worksheets, 3-2
Preinstallation Configuration, 1-2
Preparing the hardware, 5-1
Preparing the phone system, 5-2
Primary language selection, 14-8
Printing
reports, 21-2
text comments for a phrase, 15-19
V-Trees, 17-55
Priority dispatch, 16-42
Product information sources, 1-3
Prompts
assigning to V-Trees, 17-37
Attendant Menu, 14-9
Call Queuing, 14-13
definitions of, 14-2
Greeting by Port, 14-5
Holiday Greetings, 14-12
Language Selection, 14-7 
						

							Index
Implementation and Service Manual  IndexIX-ix
mailbox prompts, not working, 24-34
Message Notification, 14-14
Network Node, 14-15
Prompt Assignments report, 21-15
recording, 15-1
System Greeting, 14-3
understanding, 14-2
Q
Question mark (?) character (Inband template), 8-5
Quick Assist utility, 23-2
backing up system files, 23-2
modifying the Quick Assist command in
STARTUP.CMD, 23-17
rebuilding all mailboxes, 23-12
recovering system files, 23-5
restoring system files, 23-4
running a partial mailbox update, 23-7
running an update on all system mailboxes, 23-10
running as routine maintenance, 23-15
verifying system file integrity, 23-5
R
R character (Inband template), 8-5
R dialing code, 16-46
REC Directory,storing prompts in, 15-2
Receive
faxes in mailbox, 16-43
messages in mailbox, 16-38
messages from other messaging systems, 18-3
Record to Mailbox and Advance (V-Tree action), 17-
23
Record to Mailbox and Return to Previous Level (V-
Tree action), 17-22
Recording phrases (V-Edit)
group of phrases, 15-11
single phrase, 15-10
Recording system prompts
mailbox prompts, 16-39
using SOLVE, 15-3
using the keypad prompt recording functions, 15-2
using V-Edit, 15-5
V-Tree prompts, 17-37
Remote Management
installing and configuring, 6-18
Removing
deleting parts of a phrase, 15-14
trimming parts of a phrase, 15-14
Reports
Class of Service, 21-14displaying onscreen, 21-3
Login Failure, 21-9
Mailbox Information, 21-7
Mailbox Quick List, 21-3
Mailbox Usage report, 21-5
mailboxes not included in reports, 24-44
Network Statistics, 21-16
not working, 24-43
Port Assignments, 21-12
printing, 21-2
Prompt Assignments, 21-15
saving to disk, 21-2
Uninitialized Mailboxes, 21-11
Require Password to Proceed to Next Level (V-Tree
action), 17-25
Requirements
for running Call Analysis, 9-2
UPS Integrator utility, 11-2
Visual Mailbox components, 19-3
Restarting Voice Fax Server, 19-23
Restoring system files, 23-4
Return to Previous Menu (V-Tree action), 17-21
Review/Edit Message and Advance (V-Tree action),
17-27
Rings, maximum number of for mailbox, 16-44
Running
Call Analysis utility, 9-2
Check Version utility, 23-20
Lister utility, 23-18
partial mailbox update, 23-7
Quick Assist, 23-2
Integrator utility, 8-2
System Setup utility, 13-2
UPS Integrator utility, 11-3
RUNVM.CMD file, verifying, 6-11
S
S character (Inband template), 8-5
Saving
days to save messages in mailbox, 16-45
saving messages in mailbox, 16-38
range of phrases into a phrase file, 15-16
reports, 21-2
saving messages, not working, 24-35
system setup configuration, 13-2
V-Tree files, 17-48
V-Trees, 17-46
Searching
for a mailbox, 16-20
for a node, 18-16
for a System Setup parameter, 13-3 
						

							Index
Implementation and Service Manual  IndexIX-x
Secondary languages selection, 14-8
Selecting
phrases by number, 15-10
phrases from a list, 15-9
phrases in a phrase file, 15-9
primary language, 14-8
secondary language, 14-8
Send a Predefined Fax and Advance (V-Tree action),
17-31
Send a Requested Fax and Advance (V-Tree action),
17-29
Send
faxes from mailbox, 16-43
messages from mailbox, 16-38
messages to other voice mail systems, 18-2
Sentinel
installing, 5-14
upgrade, 23-19
Serial Integration utility, 10-1
configuring, 10-5
configuring to support Centrex, 10-6
creating SMDI.PFX table, 10-9
creating the SMDI.TPT file, 10-6
running after messaging system installation, 10-2
Serial Integration (SMDI) does not work, 24-45
Serial integration device, installing, 5-14
Serial integrations, testing, 24-4
SET_UP.CFG file
verifying setup for D/42D-NS boards, 7-18
verifying setup for D/42D-SL and D/42D-SX, 7-12
Setting up
Attendant Menu, 14-9
Brooktrout TruFax board, 7-19
auto time-date voiceback, 16-32
auto-forwarding, 16-21
call blocking, 16-31
call handling, 16-30
Call Queuing prompts, 14-13
call screening, 16-31
cover page for faxes, 17-62
Dialogic board settings, 7-2
Dialogic D/41D board, 7-2
Dialogic D/42D-NS board, 7-13
Dialogic D/42D-SL board, 7-7
Dialogic D/42D-SX board, 7-7
Dialogic DIALOG/4 board, 7-2
daily business hours, 14-4
follow-me-forward, 16-23
Greeting by Port, 14-5
Holiday Greetings, 14-12
intercom paging, 16-30
Language Selection prompt, 14-7
Message Notification prompts, 14-14
multilingual system, 14-7multiple languages, 6-15
Network Node prompts, 14-15
nodes, 18-3
primary language, 6-18, 14-8
secondary languages, 14-8
subscriber PCs to use Visual Mailbox, 19-30
System Greetings, 14-3
system prompts, 14-1
V-Tree display options, 17-56
V-Tree prompts, 17-37
Shutting down
SOLVE, 15-4
system, 20-5
V-Edit, 15-20
Voice Fax Server, 19-23
Simplified Message Desk Interface (SMDI) tab
(System Setup), 13-94
SMDI.PFX Table, creating, 10-9
SOLVE, 15-2
recording prompts, 15-4
shutting down, 15-4
starting, 15-3
Specifying settings for prompts, 14-1
Specifying settings for
Brooktrout boards, 7-19
Brooktrout TruFax board, 7-19
Dialogic board, 7-2
Dialogic D/41D board, 7-2
Dialogic D/42D-NS board, 7-13
Dialogic D/42D-SL board, 7-7
Dialogic D/42D-SX board, 7-7
Dialogic DIALOG/4 board, 7-2
Specifying default language for mailboxes, 6-18
Standard dispatch, 16-41
Star (*) character (Inband template), 8-6
Starting
SOLVE, 15-3
System, 20-2
V-Edit, 15-5
Visual Architect, 17-12
STARTUP.CMD file
modifying the Quick Assist command in, 23-17
verifying, 6-11
Statistics
100% Contention screen, 22-6
50% Contention screen, 22-5
Calls Per Hour screen, 22-4
Channel Status window, 22-2
Mailbox Status screen, 22-2
System Status dialog box, 22-7
System Usage screen, 22-4
Subscriber Parameters tab (System Setup), 13-24 
						

							Index
Implementation and Service Manual  IndexIX-xi
Subscriber PC (Visual Mailbox), setting up, 19-30
Subscriber settings, 16-29
Supervised transfers do not work, 24-45
Supervisor mailbox, 16-40
accessing, 20-3
Supervisor’s Online Voice Editor. 
See SOLVE
System  greetings
definition of prompt, 
14-2
setting up, 
14-3
System installation steps, 4-2
System security, 
23-22
assigning randomly generated passwords to
mailboxes, 
23-23
changing system manager passwords, 
20-3
deleting unused mailboxes immediately, 
23-26
disabling ports, 
20-5
enabling ports, 
20-5
have subscribers record their name prompt, 
23-25
impeding callers from accessing Quick Assist
maintenance mailbox, 
23-23
LAN for Visual Mailbox, 
19-7
locking mailboxes after unsuccessful login
attempts, 
23-25
logging off the system, 
20-4
monitoring failed login attempts, 
23-25
monitoring uninitialized mailboxes, 
23-24
notifying of unsuccessful mailbox login attempts,
23-25
preventing callers from transferring to non-system
mailboxes, 
23-22
requiring callers to enter passwords to proceed in
V-Trees, 
23-26
requiring passwords at least one digit linger than
mailbox number, 
23-23
requiring subscribers to change their passwords,
23-24
secure the system PC, 
23-26
shutting down the system, 
20-5
system manager passwords, 
20-2
unlocking a mailbox, 
16-32
use supervisor passwords to restrict system
management access, 
23-27
use the auto logoff feature to restrict system
management access, 
23-27
using extended password security, 
23-24
utilize phone system security features, 
23-26
System Setup utility
Call Queuing Parameters tab, 
13-51
Call Screening Parameters tab, 
13-65
Call Transfer Parameters tab, 
13-58
Call Waiting Parameters tab, 
13-68
Caller Parameters tab, 
13-30
configuring features and functions, 
13-3
Fax Extensions tab, 
13-49
Fax Parameters tab, 
13-44General Parameters tab, 
13-8
Hangup Detection Parameters tab, 
13-81
Inband Page 1 Parameters tab, 
13-78
Inband Page 2 Parameters tab, 
13-81
Intercom Paging Parameters tab, 
13-55
Invalid Mailbox Parameters tab, 
13-18
Message Delivery Parameters tab, 
13-72
Message Indicator Parameters tab, 
13-74
Message Timing Parameters tab, 
13-21
NameNet Parameters tab, 
13-43
Networking Parameters tab, 
13-32
Operator Parameters tab, 
13-13
Outbound Dialing Parameters tab, 
13-69
Port Parameters tab, 
13-84
running, 
13-2
saving the configuration, 
13-2
searching for a particular parameter, 
13-3
SMDI tab, 
13-94
Subscriber Parameters tab, 
13-24
Time/Greetings Parameters tab, 
13-19
Voice System Parameters tab, 
13-90
System Status dialog box, 
22-7
System Usage screen, 
22-4
System
adding modules and ports, 
23-19
Call Analysis, 
9-1
configuring features and functions, 
13-3
connecting fax lines to, 
5-12
determining customers needs, 
2-1
installing system software, 
6-6
integrating with the phone system, 
8-1
maintaining, 
23-1
maintaining system files, 
23-2
rebuilding all mailboxes, 
23-12
restoring files, 
23-4
running an update on all system mailboxes, 
23-10
running UPS Integration after installation, 
11-6
troubleshooting, 
24-1
understanding installation, 
4-1
verifying file version information, 
23-20
verifying system file integrity, 
23-5
T
T character (Inband template), 
8-6
T dialing code, 
16-46
Technical support, 
1-3
Telephone lines, connecting, 
5-11
Testing
auto forwarding, 
24-16
call analysis (supervised), 
24-5
call handling, 
24-13
call queuing, 
24-12
call screening, 
24-12 
						

							Index
Implementation and Service Manual  IndexIX-xii
distribution lists, 24-10
follow-me-forward, 24-17
Greeting by Port, 24-12
greetings, 24-8
hangup detection, 24-8
integrated/serial SMDI (unsupervised), 24-6
intercom paging, 24-18
language selection, 24-18
message indicators, 24-7
message notification (outcall notification), 24-16
messaging, 24-10
network messaging, 24-17
pilot number (hunt group), 24-4
voice mail ports, 24-3
V-Tree fax retrieval, 24-15
V-Trees, 24-14
Text Comments
deleting for a phrase, 15-19
entering for phrase, 15-17
exporting for a phrase, 15-18
importing for phrase, 15-17
printing for a phrase, 15-19
Text window (V-Edit), 15-8
Tilde (~) character (Inband template), 8-6
Time/Greetings Parameters tab (System Setup), 13-
19
Toolkit. 
See Visual Architect Developers Toolkit
Transfer to a Mailbox (V-Tree action), 17-36
Troubleshooting, 24-1
U
Undelete messages in mailbox, 16-38
Understanding
client software, 19-3
DialPlan, 12-5
implementation and service toolset, 1-2
inband functions, 8-6
inband template rules, 8-7
inband templates, 8-5
installation process, 4-1
PBX, 19-2
phrase files, 15-8
system prompts, 14-2
system security, 20-2
System/Voice Fax Server, 19-4
Transfer method vs. Non-Transfer method, 5-12
Visual Mailbox components, 19-2
UPS integration, 11-2
Voice Fax Server, 19-2
V-Trees, 17-2
Uninitialized Mailboxes report, 21-11
Uninterruptable Power Supply (UPS), 11-1Unlocking a mailbox, 16-32
Updating a fax retrieval document, 17-61
Upgrading a sentinel, 23-19
UPS Integrator utility, 11-2
checking current operating state, 11-8
low battery, 11-2
normal operation, 11-2
power out, 11-2
requirements, 11-2
running, 11-3
running after system installation, 11-6
Using
Call Analysis, 9-3
Call Analysis utility, 9-2
Check Version utility, 23-20
client software installation template, 19-31
Configure utility, 7-2
DialPlan utility, 12-2
extended password security, 23-24
Integrator utility, 8-1
Lister utility, 23-18
Quick Assist utility, 23-2
Network Messaging, 18-1
System Setup utility, 13-2
UPS Integrator utility, 11-3
Visual Architect, 17-4
Utilities
Call Analysis, 9-1
Check Version, 23-20
Configure, 7-1
Integrator, 8-2
Lister, 23-18
Quick Assist, 23-2
System Setup utility, 13-2
UPS Integrator, 11-2
V
V-Edit, 15-2
changing the display, 15-7
compressing phrase files, 15-17
connecting to, 15-6
controlling silence before and after a phrase, 15-15
copying a phrase, 15-12
creating text comments, 15-17
cutting a phrase, 15-12
deleting a part of a phrase, 15-14
deleting text comments for a phrase, 15-19
displaying phrase file information, 15-15
displaying text comments, 15-17
entering text comments for phrase, 15-17
exporting text comments for a phrase, 15-18
importing text comments for phrase, 15-17
inserting a file into a phrase, 15-13
inserting a recording into a phrase, 15-13 
						

							Index
Implementation and Service Manual  IndexIX-xiii
managing phrase files, 15-15
opening phrase files, 15-8
pasting a phrase, 15-12
printing text comments, 15-19
recording a group of phrases, 15-11
recording a phrase, 15-10
replacing a phrase, 15-13
saving phrases into another phrase file, 15-16
selecting a phrase, 15-9
shutting down V-Edit, 15-20
starting, 15-5
trimming a phrase, 15-14
Verifying
CONFIG.SYS file, 6-11
dial tone for hardware installation, 5-2
file version information, 23-20
phone system configuration, 5-2
RUNVM.CMD file, 6-11
SET_UP.CFG file, 7-12, 7-18
STARTUP.CMD file, 6-11
System file integrity, 23-5
Viewing
100% Contention screen, 22-6
50% Contention screen, 22-5
Calls Per Hour screen, 22-4
Channel Status window, 22-2
Class of Service report, 21-14
file version information, 23-20
Login Failure report, 21-9
Mailbox Information report, 21-7
Mailbox Quick Llist report, 21-3
Mailbox Status screen, 22-2
Mailbox Usage report, 21-5
Network Statistics report, 21-16
Port Assignments report, 21-12
Prompt Assignments report, 21-15
reports, 21-3
system statistics, 22-1
System Status dialog box, 22-7
System Usage screen, 22-4
UPSs current operating state, 11-8
Voice Fax Server log file, 19-22
Virus detection, 6-2
Visual Architect Developer’s Toolkit
creating V-Trees, 
17-4
Visual Architect V-Trees do not print, 
24-46
Visual Mailbox, 
16-40
client PC files, 
19-23
client PC hardware requirements, 
19-5
client PC software requirements, 
19-5
client software installation template, 
19-31
client software setup considerations, 
19-7
configuring on the system, 
19-21
configuring the LAN, 
19-7
configuring the Network Interface Card (NIC), 
19-8connectivity errors, 
19-24
file system, 
19-23
hardware requirements for, 
19-4
installation errors, 
19-24
installing client software on the LAN server, 
19-28
installing IBM Peer for OS/2, 19-11, 19-13
installing on client PCs, 
19-29
installing the Network Interface Card (NIC), 
19-8
installing the Voice Fax Server, 
19-16
internal software errors, 
19-26
LAN considerations, 
19-7
LAN requirements, 
19-3
LAN server, 
19-3
maintaining the system, 
19-22
network fault errors, 
19-26
PBX requirements, 
19-5
PC audio, 
19-5
planning implementation, 
19-6
POSTROOM errors, 
19-24
requirements, 
19-3
restarting the Voice Fax Server, 
19-23
setting up subscriber PCs, 
19-30
shutting down the Voice Fax Server, 
19-23
software requirements, 
19-4
System considerations, 
19-7
system problem errors, 
19-25
system security, 
19-7
troubleshooting, 
19-24
viewing the log file, 
19-22
visual fax warning, 
19-26
Voice Fax Server, 
19-4
Voice Fax Server files, 
19-23
Visual Voice Editor. 
See V-Edit
voice boards. 
See Configuring
Voice Fax Server, 
19-2, 
19-4
files, 
19-23
installing, 
19-16
restarting, 
19-23
shutting down, 
19-23
viewing the log file, 
19-22
Voice folders. 
See Folders
Voice mail extensions, testing, 
24-3
Voice mail ports, testing, 
24-3
Voice System Parameters tab (System Setup), 
13-90
Voice window (V-Edit), 
15-8
V-Tree actions, 
17-18
Advance to Next Menu, 
17-19
Disconnect, 
17-33
Go to Directory Services, 
17-35
Go to Extension Entry Point, 
17-35
Go to Mailbox Login Point, 
17-34
Go to Voice Mail, 
17-34
Record to Mailbox and Advance, 
17-23 
						

							Index
Implementation and Service Manual  IndexIX-xiv
Record to Mailbox and Return to Previous Level,
17-22
Require Password to Proceed Next Level, 17-25
Return to Previous Menu, 17-21
Review/Edit Message and Advance, 17-27
Send a Predefined Fax and Advance, 17-31
Send a Requested Fax and Advance, 17-29
summary table, 17-19
Transfer to a Mailbox, 17-36
V-Trees, 16-37, 17-1
action summary table, 17-19
actions, 17-18
activating for a mailbox, 17-39
assigning prompts to, 17-37
changing V-Tree display, 17-55
changing V-Tree magnification, 17-57
copying a V-Tree file to a mailbox, 17-43
copying V-Tree menu options, 17-52
creating, 17-3
creating a V-Tree file for use in other mailboxes,
17-7
creating mailbox V-Tree using Visual Architect,
17-4
creating using the phone, 17-18
creating using Visual V-Tree, 17-16
creating V-Tree file with Toolkit, 17-12
cutting menu options to the clipboard, 17-51
deactivating for a mailbox, 17-41
deleting, 17-53
deleting from a mailbox, 17-53
deleting options, 17-52
deleting V-Tree files, 17-54
do not work, 24-46
editing, 17-50
editing actions, 17-51
expanding and collapsing V-Tree menus, 17-57
fax retrieval, testing, 24-15
hiding and displaying blank V-Tree options, 17-57
opening, 17-42
opening a V-Tree file from outside a mailbox, 17-45
options, 17-18
pasting menu options, 17-52
printing, 17-55
saving, 17-46
saving a V-Tree file, 17-48
saving a V-Tree file to another file, 17-48
saving mailbox V-Tree to a file, 17-46
understanding, 17-2
testing, 24-14
W
W  dialing code, 16-46
W ild card (?) character (Inband template), 8-5
W orksheets
Custom er Needs, 1-2
Preinstallation Configuration, 1-2System Configuration Record, 1-2
Visual Mailbox Configuration, 1-2
Phone System Sizing sheet, 2-2
Phone System Usage sheet, 2-2
System Feature Selection sheet, 2-2
Preinstallation Configuration, 3-2
X
X character (Inband template), 8-5
X dialing code, 16-46