Lucent Technologies Octel 100 Implementation And Service Manual

							PREINSTALLATION CONFIGURATION WORKSHEETSPI-39
V-Tree Design Sheet (Sheet No. ___ of___ )
Mailbox No:____________        Prompt #:______
           Prompt          Next
    Item [...Action to Take...]         Item
_______ ___________________________________________________    ________
_______ ___________________________________________________    ________
_______ ___________________________________________________    ________
_______ ___________________________________________________    ________
_______ ___________________________________________________    ________
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_______ ___________________________________________________    ________ 
						

							PREINSTALLATION CONFIGURATION WORKSHEETSPI-40
Notes: 
						

							PREINSTALLATION CONFIGURATION WORKSHEETSPI-41
V-Tree Design Sheet (Sheet No. _1_ of_1_ )
Example
Mailbox No:___
9876_____                  Prompt #:______
                         Prompt    Next
    Item               [...Action to Take...]    Item
_______ For technical support, press 1.___________________________________ _Ext 1234
_______ For ordering information, press 2.________________________________ ____2___
_______ To receive a specific product information sheet via fax, press 3.________ ____3___
_______   To return to our Automated Attendant, press 4. ___________________ Attendant
_______   For directory services, press 0.__________________________________ Directory_
_______   Or to disconnect, press 9.______________________________________ Disconnect
_______ ____________________________________________________________ ________
___2___ To receive our company catalog in the mail, press 1.___________________ ___2 -1__
_______   To speak with a sales representative, press 2._______________________ _Ext 1237
_______ To place an order at this time by simply recording your________________ ________
_______  order information, press 3.______________________________________ ___2-3__
_______ For shipping and delivery information, press 4._______________________ ___2-4__
_______ ____________________________________________________________ ________
___3___ Please enter the number of the Product Information Sheet you would like _ ________
_______   to be Faxed, and terminate the number with the pound key.  For the _____ ________
________ Widget 1000 product sheet, enter 1234.____________________________ ___Fax__
_______ _ For Widget 2000 product sheet, enter 1235.________________________ ___Fax__
_______ _____________________________________________________________ ________
__2-1__ At the tone, state that you would like to receive our catalog____________ ________
_______ and provide your name and the address to which you would like__________ ________
_______ the catalog to be sent.__________________________________________ _Record_
_______ ____________________________________________________________ ________
__2-3__ At the tone, state that you are placing a new order and ______________ ________
_______ provide your name, your customer number, and the part number_________ ________
_______ and quantity of each item you would like to order. ____________________ _Record_
_______ ____________________________________________________________ ________
__2-4__ In-stock items are shipped using second-day priority mail within_________ ________
_______ 24-hours of order placement.  If items are temporarily out of ___________ ________
_______ stock, you are notified immediately by a sales representative.___________ ________
_______ To return to the previous menu, press 1._____________________________ ____2___
_______ To disconnect, press 2.__________________________________________ Disconnect
_______ _____________________________________________________________ ________ 
						

							PREINSTALLATION CONFIGURATION WORKSHEETSPI-42
Notes: 
						

							Implementation and Service Manual  Site Information W orksheets1
WORKSHEETS SI
Site Information Worksheets
Use the System Configuration Record to retain a written transcript of how the customer’s
System Setup screens are completed during the messaging system installation process.
Use the Site Contact Information Sheet to obtain customer information for your
permanent records. 
						

							Site Information W orksheets
Implementation and Service Manual  Site Information W orksheets2
Notes: 
						

							SITE INFORMATION WORKSHEETSSI-1
Site Contact Information Sheet
Customer Information
Customer name: ________________________________________________________________
System type: ________________________________________________________________
System serial number: ________________________________________________________________
Customer address: ________________________________________________________________
Telephone: ________________________________________________________________
System manager (contact person): ________________________________________________________________
System manager phone: ________________________________________________________________
Backup system manager: ________________________________________________________________
Backup system manager phone: ________________________________________________________________
Primary technician servicing site: ________________________________________________________________
Backup technician: ________________________________________________________________
Salesperson: ________________________________________________________________
System Access Information
System access phone number: ________________________________________________________________
Modem phone number: ________________________________________________________________
Modem password: ________________________________________________________________
System Information
PBX: ________________________________________________________________
PBX software: ________________________________________________________________
PBX vendor: ________________________________________________________________
Integration (circle or indicate):  Inband   ES232   DID   E&M   Emulation   VTG   Supervised   Other:______
Hardware configuration: ________________________________________________________________
No. ports/type: ________________________________________________________________
No. drivers/type: ________________________________________________________________
System manager mailbox: ________________________________________________________________
System manager password: ________________________________________________________________
Backup system manager mailbox: ________________________________________________________________
Backup system manager password: ________________________________________________________________
Switch room phone: ________________________________________________________________
Fax machine phone: ________________________________________________________________
Automated attendant phone: ________________________________________________________________
No. of subscribers: ________________________________________________________________
Implementation Information
System installation date:  ________________________________________________________________
System software version:  ________________________________________________________________ 
						

							SITE INFORMATION WORKSHEETSSI-2
Notes: 
						

							SITE INFORMATION WORKSHEETSSI-3
System Configuration Record
Setup Parameters
Feature Value Set Default Value
General Parameters (General tab)
Enable Automated AttendantYes
Number of Digits in a Mailbox4
# of Calls Between Chec kpoint File Updates (CKPRATE) 5
Tutor f or New MailboxesYes
Daily Maintenanc e Hour (0=midnight) 2
Shutdown System after Daily Maintenance Yes
Automatic Cloc k Res et f or Daylight Saving Time No
First Pers onal Group List Number11
First System Group List Number26
Operator Parameters (Operator tab)
Default Operator Mailbox Number1000
After Hours Operator Mailbox Number 1000
Inf orm Subscriber Transfer is from Attendant Yes
Disconnect all Rotary CallersNo
Number Attempts Rotary Transfer to Busy Operator 3
Maximum Number of Errors3
Maximum Number of No Entries3
Transfer Calls to Operator after Max. Errors Yes
General Transfer Parameters (Invalid M box tab)
Transfer Invalid Mailboxes during Business Hours No
Transfer  Invalid Mailboxes  after Business Hours No
Time/Date Parameters (Time/Greetings tab)
Start of Morning Hours6:00 AM
Start of Afternoon Hours12:00 PM
Start of Evening Hours6:00 PM
Enable Chines e DateNo
M essage Timing Parameters (M essage Timing tab)
Number Seconds to Rewind Message 5
Number Sec onds to Paus e Mess age 5
No. Sec onds to Fast Forward Mess age 5
Maximum Time to Record Mailbox Prompts 90
Minimum Mess age Length in Sec onds 2
Subscriber Parameters (Subscriber tab)
Permit Subscribers to Leave Mess ages to Thems elves Yes
Permit Listen-Only Mess ages  to be Reviewed No
Enable Confirmation of Deleted Mess ages Yes
Voic e W arning when Mess ages Expire No
Voic e W arning Msg Time is Less Than 2 Min. Yes
Maximum Number of Forwarded Extensions 10
Cons ec utive Login Failures bef ore Lock-Out 0
Enable Extended Password Sec urity Yes
Minimum Length of Pass word4
Days Before Forced Password Change 28 
						

							SITE INFORMATION WORKSHEETSSI-4
Feature Value Set Default Value
Set Initial Pass word to Def ault (Def ault 1111) Yes
Set Initial Pass word to None Required No
Set Initial Pass word to Random Generator Method No
Caller Parameters (Caller tab)
Permit Caller to Leave Multiple Mess ages Yes
Permit Caller Access to Directory Services Yes
Networking Parameters (Networking tab)
System T elephone Acc ess Number
Network Prefix9,
International Access Code011
Country Code1
Long Distanc e Access Code1
Dispatc h Options – Permit Inbound Yes
Dispatc h Options – Permit O utbound Yes
Economy Hours – Starting W eekday Time 11:00 PM
Economy Hours – Ending W eekday Time 6:00 AM
Economy Hours – Starting W eekend Time 11:00 PM
Economy Hours – Ending W eekend Time 6:00 AM
Maximum Number of Attempts Before Failure 5
Maximum Delay For Queued Dispatch in Minutes 15
Maximum Number of Queued Messages 3
No Answer – Number of Retries5
No Answer – Delay (In Minutes)5
Bus y – Number of Retries5
Bus y – Delay (In Minutes )5
NameNet Parameters (NameNet tab)
Maximum Number of NameNet Records 1000
Maximum Number of Idle Days for NameNet Records 180
Interval for Notific ation of Non-Rec eipt f or OctelNet Mess ages 5
Fax Parameters (Fax tab)
Local Fax Machine Telephone Number
Fax Board T ypeNone
V-Tree Fax RetrievalNo
Use Immediate Fax Delivery Mode in V-Trees No
Fax Retrieval Storage Mailbox1000
Fax Mail AllowedNo
Use a Fax Cover SheetNo
Number Attempts when Sending a Fax 9
Fax Delivery Retry Delay (Minutes)2
Fax Prefix Code9,
Fax Extensions (Fax Extensions tab)
Transfer to Extensions (Requires SHUTDOW N) No
Extension Connec ted to Fax Channel 0
Extension Connec ted to Fax Channel 1
Extension Connec ted to Fax Channel 2
Extension Connec ted to Fax Channel 3
Extension Connec ted to Fax Channel 4
Extension Connec ted to Fax Channel 5