Lucent Technologies Octel 100 Implementation And Service Manual

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-9
3.  Shut down the PC:
a.  Click the right mouse button on an empty area of the OS/2 desktop and select
Shut down from the menu that displays.
b.  W hen you are prompted whether you want to close all windows and activ e
programs, click OK.
c.  When prompted to shut down or reboot, turn off power to the PC.
4.  Remov e the cov er from the PC.
5.  Select a 16-bit expansion slot for installing the network card. Unscrew the cov er on
the slot (located at the rear of the PC chassis, top center) and remov e it.
6.  Apply equal pressure to both ends of the board and push down firmly to seat the
board in the slot. The board should slide down easily most of the way. If you feel any
resistance, check the alignment of the board. Make sure the board is properly seated
in the slot.
7. Fasten the board’s metal bracket with the retaining screw. Make sure the connection
on the back of the board is accessible from the rear of the PC chassis before
securing the screw.
8.  Replace the PC’s cov er.
9.  Secure the network connection cable or jack into the network card.
Installing OS/2 Networking Support
Networking Support for OS/2 must be installed to use Visual Mailbox on the messaging
system. The procedure you use for installing networking support depends on the type of
network implementation being used at the customer site:
·  Nov ell NetW are
·  W indows NT Serv er using NetBIOS/NetBUIE
·  W indows NT Serv er using NetBIOS ov er TCP/IP
Before you begin, v erify the type of networking being used with the LAN Administrator at
the customer site.
Installing Networking Support for a Novell NetWare LAN
Complete the following procedure to install the Novell NetWare Client on systems using
Novell NetWare,
 once OS/2 W arp 4.0 is installed and the NIC is installed.
To install the Novell NetWare Client:
1.  If the messaging system is running, shut it down. For information on logging into the
system and shutting it down, see Chapter 20, “Starting, Logging Into, and Shutting
Down the System.”
2.  Shut down any open applications (for example, UPS, SMDI) and windows except the
OS/2 desktop:
a.
  To open the W indow menu, press .
b.
  Highlight any application you see, with the exception of the OS/2 desktop.
c.
  Click the right mouse button once on the highlighted application. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-10
d. Select Close.
e. 
Repeat steps 2a – d for each open application.
3.  Insert the messaging system CD-ROM in the CD-ROM driv e.
4.  Open an OS/2 window.
5.  From the C: prompt, type CD IBMINST 
and press .
6.  From the \IBMINST directory prompt, type NPCONFIG 
and press . The
Installing OS/2 W arp dialog box displays.
7.  Select Adv anced Installation and click Next. The OS/2 W arp Setup and Installation
dialog box displays.
8.  Select NetW are Client and click Next. The Configuration dialog box displays.
9.  On the left side of the dialog box, under OS/2 W arp, select Nov ell NetW are Client.
The right side of the dialog box changes.
10.  In the Installation Driv e field, enter the driv e on which OS/2 W arp is installed.
11.  Select the v ersion of NetW are that is installed on the LAN at the customer site. See
step 3 on the Nov ell NetW are Configuration W orksheet for the appropriate entry.
12.  If you selected Version 4.x – Directory Serv ices, enter the Name Content. See step
4 on the Nov ell NetW are Configuration W orksheet for the appropriate entry.
13.  Leav e the NetW are Preferred Serv er field blank.
14.  On the left side of the dialog box, select Network Adapter and Protocol Serv ices.
The right side of the screen changes.
15.  Select the adapter that is listed (for example, Digital Semicon DC21x4-based
Ethernet Adapter) and click Change Adapter. The Change Adapter dialog box
displays.
16.  Click Other Adapter. The Network Adapter Driv er Diskette dialog box displays.
17.  In the Location field, enter F:\KINGSTON and click OK. The Driv ers Found dialog
box displays.
18.  Verify that the EtheRx PCI 10/100TX Fast Ethernet Adapter is displayed and click
OK. A confirmation message displays.
19.  Click OK. Do not remov e the CD-ROM.
20.  In the Current Configuration box, v erify that Kingston EtheRx PCI 10/100TX Fast
Ethernet Adapter and IBM NetW are Requester Support are listed. If they are not
listed, click Add Adapter, select the adapter from the list, and click OK.
21.
  Click Install. A Configuration dialog box displays.
22.
  W hen the message displays that the installation will shut down the PC, click OK.
23.
  W hen you are prompted whether you want to close all windows and activ e programs,
click OK.
24.  W hen the message displays that the shutdown is complete, press
 to restart the PC.
25.  W hen the PC restarts, the OS/2 W arp Installation window displays and the file
transfer begins.
26.  A message displays when the installation is complete and the PC restarts.
27.  Remov e the CD-ROM from the CD-ROM driv e. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-11
Verify that the VFS can log into the Nov ell serv er:
1.  Open an OS/2 window.
2.  From the C: prompt, type LOGIN 
and press .
3.  W hen prompted to enter the login name, enter the name of the account created by
the network administrator for the v oice fax serv er 
and press .
4.  W hen prompted to enter the password, enter the password the network administrator
assigned to VFS_ACCT and press . A message displays that you are
attached to  and a list of mapped driv es displays.
5.  Verify that the driv e VFS_ACCT must access to v iew the \VMBOX directory is listed.
For example, if the \VMBOX directory is on driv e M:, v erify that the M: driv e is listed.
6.  Change to the driv e that contains the \VMBOX directory. For example, if the M: driv e
contains the \VMBOX directory, type M: 
and press .
7. Type DIR 
and press . Verify that the \VMBOX directory is listed.
If you cannot locate the \VMBOX directory, contact the LAN Administrator at the
customer site to v erify the proper path to the \VMBOX directory.
Installing OS/2 Networking Support for Windows NT Server
Using NetBIOS/NetBUIE
Use the following procedure to install the File and Print Client (IBM Peer) on a site is
using a W indows NT Serv er implementation on a LAN using NetBIOS/NetBUIE. Before
beginning, make sure that OS/2 W arp 4.0 is installed and the NIC is installed.
Complete the following steps to install the File and Print Client (IBM Peer) for
OS/2:
1.  If the messaging system is running, shut it down. For information on logging into the
system and shutting it down, see Chapter 20, “Starting, Logging Into, and Shutting
Down the System.”
2.  Shut down any open applications (for example, UPS, SMDI) and windows except the
OS/2 desktop:
a.
  To open the W indow menu, press .
b.
  Highlight any application you see, with the exception of the OS/2 desktop.
c.
  Click the right mouse button once on the highlighted application.
d.
 Select Close.
e.
  Repeat steps 2a – d for each open application.
3.  Insert the messaging system CD-ROM in the CD-ROM driv e.
4.  Open an OS/2 window.
5.  From the C:\ prompt, type CD IBMINST 
and press .
6.  From the \IBMINST directory prompt, type NPCONFIG 
and press . The
Installing OS/2 W arp dialog box displays.
7.  Select Adv anced Installation and click Next. The OS/2 Setup and Installation dialog
box displays. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-12
8.  Select File and Print Client and click Next. The Configuration dialog box displays.
9.  On the left side of the dialog box, under OS/2 W arp, select File and Print Sharing
Serv ices. The right side of the screen changes.
10.  In the Installation Driv e field, enter the driv e on which OS/2 W arp is installed.
11.  In the W orkstation Name field, enter VFS.
12.  In the W orkstation Description field, enter a description of the workstation on which
W arp is installed; for example, Voice Fax Serv er.
13.  In the Domain Name field, enter the name of the domain serv er for the Voice Fax
Serv er workstation. See step 2 of the W indows NT Configuration W orksheet for the
appropriate entry.
14.  Leav e the checkboxes labeled Install LAN Serv er Administration, Install Sharing,
and Delete User ID Database at the default settings.
15.  On the left side of the dialog box, select User ID and Password. The right side of the
dialog box changes. This is the same information the LAN Administrator entered on
the W indows NT Configuration W orksheet when an account was created for the VFS
on the NT Serv er.
16.  In the User ID field, enter VFS_ACCT, the name of the account the LAN
Administrator was instructed to create for the Voice Fax Serv er.
17.  In the Password field, enter VMBOX, the password the LAN Administrator was
instructed to assign to the Voice Fax Serv er’s account on the NT Serv er.
18.  In the Verify Password field, type the VMBOX password again for confirmation.
19.  On the left side of the dialog box, select Network Adapters and Protocol Serv ices.
The right side of the dialog box change.
20.  Select the adapter that is listed (for example, Digital Semicon DC21x4-based
Ethernet Adapter) and click Change Adapter. The Change Adapter dialog box
displays.
21.  Click Other Adapter. The Network Adapter Driv er Diskette dialog box displays.
22.  In the Location field, enter F:\KINGSTON and click OK. The Driv ers Found dialog
box displays.
23.  Verify that the EtheRx PCI 10/100TX Fast Ethernet Adapter is displayed and click
OK. A confirmation message displays.
24.  Click OK. Do not remov e the CD-ROM.
20.  In the Current Configuration box, v erify that the Kingston EtheRx PCI 10/100TX Fast
Ethernet Adapter and IBM OS/2 NETBIOS are listed. If they are not listed, click Add
Adapter, select the adapter from the list, and click OK.
21.  Click Install. The Configuration dialog box displays.
22.  Click OK.
23.
  W hen the message displays that the installation will shut down the PC, click OK.
24.
  W hen you are prompted whether you want to close all windows and activ e programs,
click Yes.
25.  W hen you are prompted that the shutdown is complete, press  to
restart the PC.
26.  W hen the PC restarts, the OS/2 W arp Installation window displays and the file
transfer begins. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-13
27.  A message displays when the installation is complete and the PC restarts.
28.  Remov e the CD-ROM from the CD-ROM driv e.
To v erify that the Voice Fax Serv er is properly connected to the NT Serv er:
1.  Open an OS/2 window.
2.  From the C: prompt, type NET VIEW 
and press .
3.  W hen the LAN Logon dialog box displays, enter the User ID and Password you
entered in steps 16 and 17 and click OK. A message should display that the logon
was successf ul.
Installing OS/2 Networking Support for Windows NT Server
Using TCP/IP
Use the following procedure to install TCP/IP on a site is using a W indows NT serv er
implementation on a LAN using TCP/IP. Before beginning, make sure that OS/2 W arp
4.0 is installed and the NIC is installed and configured.
Complete the following steps to install the File and Print Client (IBM Peer) and
TCP/IP Services for OS/2:
1.  If the messaging system is running, shut it down. For information on logging into the
system and shutting it down, see Chapter 20, “Starting, Logging Into, and Shutting
Down the System.”
2.  Shut down any open applications (for example, UPS, SMDI) and windows except the
OS/2 desktop:
a.
  To open the W indow menu, press .
b.
  Highlight any application you see, with the exception of the OS/2 desktop.
c.
  Click the right mouse button once on the highlighted application.
d.
 Select Close.
e.
  Repeat steps 2a – d for each open application.
3.  Insert the messaging system CD-ROM in the CD-ROM driv e.
4.  Open an OS/2 window.
5.  From the C:\ prompt, type CD IBMINST 
and press .
6.  From the \IBMINST directory prompt, type NPCONFIG 
and press . The
Installing OS/2 W arp dialog box displays.
7.  Select Adv anced Installation and click Next. The OS/2 Setup and Installation dialog
box displays.
8.  Select File and Print Client and TCP/IP Serv ices and click Next. The Configuration
dialog box displays.
9.  On the left side of the dialog box, under OS/2 W arp, select File and Print Sharing
Serv ices. The right side of the screen changes.
10.  In the Installation Driv e field, enter the driv e on which OS/2 W arp is installed.
11.  In the W orkstation Name field, enter VFS.
12.  In the W orkstation description field, enter a description of the workstation on which
W arp is installed; for example, Voice Fax Serv er. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-14
13.  In the Domain Name field, enter the name of the domain serv er for the Voice Fax
Serv er workstation. See step 2 of the W indows NT Configuration W orksheet for the
appropriate entry.
14.  Leav e the checkboxes labeled Install LAN Serv er Administration, Install Sharing,
and Delete User ID Database at the default settings.
15.  On the left side of the dialog box, select User ID and Password. The right side of the
dialog box changes. This is the same information the LAN Administrator entered on
the W indows NT Configuration W orksheet when an account was created for the VFS
on the NT Serv er.
16.  In the User ID field, enter VFS_ACCT, the name of the account the LAN
Administrator was instructed to create for the Voice Fax Serv er.
17.  In the Password field, enter VMBOX, the password the LAN Administrator was
instructed to assign to the Voice Fax Serv er’s account on the NT Serv er.
18.  In the Verify Password field, type the VMBOX password again for confirmation.
19.  On the left side of the dialog box, select TCP/IP Serv ices. The right side of the
dialog box changes.
20.  In the Installation Driv e field, enter the driv e on which OS/2 W arp is installed.
21.  Select the DHCP Serv er is av ailable on the LAN option if the Dynamic Host
Configuration Protocol (DHCP) is being used on the LAN. Check the W indows NT
Configuration W orksheet to determine whether the LAN Administrator indicated that
the LAN is using DHCP.
22.  If you selected the DHCP Serv er option in step 21, v erify that the Select the DDNS
Serv er option is disabled.
23.  In the TCP/IP address field, enter the IP address of the v oice fax serv er. The LAN
Administrator entered this information in step 5 of the W indows NT Configuration
W orksheet.
24.  In the Subnet Mask field, enter the subnet mask of the LAN. The LAN Administrator
entered this information in step 6 of the W indows NT Configuration W orksheet.
25.  In the Router field, enter the IP address of the router. The LAN Administrator entered
this information in step 7 of the W indows NT Configuration W orksheet.
26.  In the Host Name field, enter VFS.
27.  In the TCP/IP Domain Name field, enter the IPS address of the domain name
serv er, if the LAN is using a domain name serv er for host name resolution. The LAN
Administrator entered this information, if applicable, in step 8 of the W indows NT
Configuration W orksheet.
28.  On the left side of the dialog box, select Network Adapters and Protocol Serv ices.
The right side of the dialog box change.
29.  In the Current Configuration box, select IBM OS/2 NETBIOS and click Remov e. A
Configuration dialog box displays to confirm the remov al.
30.  Click OK.
31.  Click Add Protocol. The Add Protocol dialog box displays.
32.  Select IBM OS/2 NETBIOS OVER TCP/IP and click OK.
33.  Select the adapter that is listed (for example, Digital Semicon DC21x4-based
Ethernet Adapter) and click Change Adapter. The Change Adapter dialog box
displays.
34.  Click Other Adapter. The Network Adapter Driv er Diskette dialog box displays. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling OS/2 Networking Support19-15
35.  In the Location field, enter F:\KINGSTON and click OK. The Driv ers Found dialog
box displays.
36.  Verify that the EtheRx PCI 10/100TX Fast Ethernet Adapter is displayed and click
OK. A confirmation message displays.
37.  Click OK. Do not remov e the CD-ROM.
33.  Verify that the Kingston EtheRx PCI 10/100TX Fast Ethernet Adapter, IBM TCP/IP,
and IBM OS/2 NETBIOS OVER TCP/IP are listed.
34.  Click Install. The Configuration dialog box displays.
35.  Click OK.
36.  W hen the message displays that the installation will shut down the PC, click OK.
37.  W hen you are prompted whether you want to close all windows and activ e programs,
click Yes.
38.  W hen you are prompted that the shutdown is complete, press  to
restart the PC.
39.  W hen the PC restarts, the OS/2 W arp Installation window displays and the file
transfer begins. A message displays when the installation is complete and the PC
restarts.
40.  Once the PC restarts and the OS/2 desktop displays, double-click the OS/2 System
icon. The OS/2 System folder displays.
41.  Double-click the System Setup icon. The System Setup folder displays.
42.  Double-click the MPTS Network Adapters and Protocol Serv ices icon. The Multi-
Protocol Transport Serv ices dialog box displays.
43.  Click Configure. The Configure dialog box displays.
44.  Under Adapters and Protocols, v erify that LAN Adapters and Protocols is selected
and click Configure. The Adapter and Protocol Configuration dialog box displays.
45.  Under Current Configuration, click IBM OS/2 NETBIOS OVER TCP/IP and click
Edit. The NetBIOS ov er TCP/IP dialog box displays.
46.  Under Options, v erify that the Driv er parameters is selected and click Configure. The
Parameters for IBM OS/2 OVER TCP/IP dialog box displays.
47.  In the Node Type field, change B-Node to H-Node.
48.  In the NetBIOS Name Serv er address field, enter the IP address of the W INS
Server.
49.  Click OK. The NetBIOS ov er TCP/IP dialog box displays.
50.  Check step 9 of the W indows NT Configuration W orksheet to determine whether the
account for the Voice Fax Serv er was created in the domain. If the account for the
Voice Fax Serv er was not created in the domain, skip to step 51. If the account for
the Voice Fax Serv er was created in the domain:
a.  On the TCP/IP dialog box, select Broadcast List and click Configure. The
Broadcast List dialog box displays.
b. Click Add. The Broadcast List – Add dialog box displays.
c.
  In the field, enter the IP address of the Primary Domain Controller (PDC).
d.
  Click OK. The Broadcast List dialog box displays.
e.
  Click OK. The NetBIOS ov er TCP/IP dialog box displays. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Voice Fax Server19-16
51.  Click Close. The Adapter and Protocol Configuration dialog box displays.
52.  Click OK. The Configure dialog box displays.
53.  Click Close. The Multi-Protocol Transport Serv ices dialog box displays.
54.  Click Exit. The Update CONFIG.SYS dialog box displays.
55.  Click Exit. A message displays informing you that the CONFIG.SYS file has been
updated.
56.  Click OK. The Exiting MPTS dialog box displays.
57. Click Exit.
58.  Remov e the CD-ROM from the CD-ROM driv e.
59.  Restart the PC:
a.  Click the right mouse button on an empty area of the OS/2 desktop and select
Shut down from the menu that displays.
b.  W hen you are prompted whether you want to close all windows and activ e
programs, click OK.
c.  When prompted to shut down or reboot, press  to restart the
PC.
The LAN Administrator can perform the following checks on the NT Serv er to v erify that
the Voice Fax Serv er is properly connected:
1.  Open an OS/2 window.
2.  From the C: prompt, type NET VIEW 
and press .
3.  W hen the LAN Logon dialog box displays, enter the User ID and Password you
entered in steps 18 and 19 and click OK. A message should display that the logon
was successf ul.
4.  From the C: prompt, type PING  and press
. Verify that all transmitted packets were receiv ed.
Installing the Voice Fax Server
Once the LAN is configured for Visual Mailbox, IBM Peer for OS/2 is installed, if
required, and the network interface card is installed and configured, install the Voice Fax
Serv er software onto the messaging system PC.
Before attempting to install the Voice Fax Server software, verify with the LAN
Administrator that the Voice Fax Serv er can log into the LAN. Also, v erify that the
sentinel supports Visual Mailbox for the appropriate number of users. If it does not, you
must swap the sentinel or use the Sentinel Upgrade utility to enable Visual Mailbox.
Contact your authorized representativ e to obtain a new sentinel or a sentinel upgrade
utility, if required. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Voice Fax Server19-17
The Visual Mailbox software is preinstalled on new messaging systems. You must,
however, still enter the system-specific information required for a successful Visual
Mailbox installation. To specify this information after Visual Mailbox software installation,
run System Setup and scroll down to the Serv er tab. Enter the information on the Serv er
tab for the system. Steps 10 through 19 in the following procedure and the Visual
Mailbox Configuration worksheets prov ide information on completing the Serv er tab
screen. For information on running the System Setup utility, see Chapter 13, “Setting Up
the System.”
To install the Voice Fax Server Software:
1.  If the messaging system is running, shut it down. For information on logging into the
system and shutting it down, see Chapter 20, “Starting, Logging Into, and Shutting
Down the System.”
2.  Shut down any open applications (for example, UPS, SMDI) and windows except the
OS/2 desktop:
a.
  To open the W indow menu, press .
b.
  Highlight any application you see, with the exception of the OS/2 desktop.
c.
  Click the right mouse button once on the highlighted application.
d.
 Select Close.
e.
  Repeat steps 2a – d for each open application.
3.  Insert the messaging system CD-ROM in the CD-ROM driv e.
4.  Open an OS/2 window.
5.  From the C:\ prompt, type F: 
and press .
6.  From the F:\ prompt, type CD VMBOX 
and press .
7.  From the \VMBOX directory prompt, type CD SERVER 
and press .
8.  From the \SERVER directory prompt, type SETUP 
and press . The Visual
Mailbox Serv er Installation dialog box displays.
9.  Click Continue. The Visual Mailbox Installation Directory dialog box displays.
10.  By default, the Visual Mailbox files are installed in the same directory as the
messaging system files, \CVR. If the messaging system is stored in a different
location on the PC, change the path to reflect the current location. 
						

							19. Installing and Configuring Visual Mailbox
Implementation and Service ManualInstalling the Voice Fax Server19-18
11.  Click Continue. The installation program v erifies that you hav e sufficient av ailable
disk space on the driv e that you hav e specified. If enough disk space is av ailable,
the program displays the Voice Fax Serv er Parameters dialog box. If there is not
enough disk space, select Exit and free additional space on the hard driv e before
continuing.
 
12.  In the Max time before logging off an activ e client field, enter the number of seconds
before an activ e client PC connection (a connection to a port), where no user actions
are being detected, is returned to passiv e status (the phone connection with the port
is terminated). W hen determining this v alue, consider that you want to allow enough
time to allow subscribers to perform and mov e between different tasks, but do not
want a subscriber to occupy a v oice port for an excessiv e amount of time. Though
the default for this parameter is 120, set it to a v alue of 35 or less, unless you
contact a technical support representativ e (Default=120; Minimum=10;
Maximum=999).
13.  In the Max time before logging off a passiv e client field, enter the number of minutes
that subscribers can be logged into Visual Mailbox on their desktops before being
logged out by the application. W hen determining this v alue, consider the
conv enience of hav ing the Visual Mailbox desktop interface activ e all day to notify
users of new messages v ersus the number of users permitted on the system
(Minimum=0 (the default, which disables log off and allows for passiv e subscribers to
be logged in indefinitely); Maximum=999).
14.  Under Common Setup Parameters, in the VFS Serv er Name field, enter
HX_SERVER.
15.  Select the VFS Debug option, if you want the Voice Fax Serv er to track system
usage at a detailed lev el. It is recommended that you enable VFS Debug.
16.  Under Protocol, verify that the Use Shared Files option is selected. The SPX option
is not supported.
17.  Under File Serv er, select the Netware option if the VFS is connected to a Nov ell
NetW are LAN or the Peer OS/2 option if the VFS is connected to a W indows NT
Serv er. The Local option is not supported.
18.  In the Serv er Path field, enter P: 
where P 
is a currently unassigned network driv e
on the Voice Fax Serv er PC.