Lucent Technologies Octel 100 Implementation And Service Manual

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-23
  Min
 0
 Max
 99
 Default
 5
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  Message Timing Parameters
 
Maximum Time to
Record Mailbox
Prompts This parameter specifies the maximum amount of time, in seconds, for
subscribers to record mailbox prompts and folder labels.
 When/How to Use For most systems, the default setting should be sufficient.
 Some applications may require longer prompts. For example, if you are using
V-Trees, you may want to raise this parameter value. If you need to conserve
disk space on small systems, set this value lower to limit the amount of disk
space required to store prompts.
 Related Parameters/Features None.
 If Set Too High The higher this setting, the more disk space mailbox prompts and folder
labels are allowed to use on systems.
 If Set Too Low The lower this setting, the less time subscribers have to record their prompts
and folder labels. If this parameter is set to 0, subscribers cannot record
prompts or folder labels.
  Min
 0
 Max
 999
 Default
 90
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Message Timing Parameters
 
Minimum
Message Length
in Seconds This parameter specifies the minimum allowed length, in seconds, for
messages on the system.
 When/How to Use For most systems using positive disconnect, the default setting should be
sufficient.
 If the switch does not provide positive disconnect, set this parameter higher
than 0. This prevents the system from recording blank messages when
callers hang up during recording.
 W hen a caller or subscriber records a message that does meet the minimum
and then presses pound, the system voices, 
“I’m sorry, I did not get your
message. Your message is too short.” 
The system then prompts the caller to
rerecord the message or disconnect.
 Related Parameters/Features None.
 If Set Too High W hen set too high, the system may delete actual messages.
 If Set Too Low If you leave this parameter set to 0 and your switch does not provide positive
disconnect, mailboxes may receive blank messages. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-24
  Min
 0
 Max
 9
 Default
 2
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 Subscriber Parameters (Page 6 of 26)
  The Subscriber parameters control password security features and message maintenance features for
subscriber mailboxes.
 
  Subscriber Parameters
 
Permit
Subscribers to
Leave Messages
to Themselves  This parameter allows subscribers to send messages to their own mailboxes.
W hen this parameter is on, subscribers may use this feature as a message
reminder. If this parameter is off, subscribers attempting to send a message
to their own mailboxes are informed that the mailbox is not recognized on the
system, and they are prompted to enter another mailbox number.
 
 When/How to Use For most systems, leave this parameter enabled to allow subscribers to send
messages to themselves. Disable this parameter to conserve hard disk space
on small systems if the system is being used in an application, such as a
service bureau, where you do not want subscribers to leave messages for
them selves.
 
 Related Parameters/Features The subscriber mailboxes must be enabled for receive messages in their
class of service.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Permit
Listen-Only
Messages to be
Reviewed  This parameter determines whether the messaging system allows subscribers
to review listen-only messages before deleting them. Messages marked as
listen-only cannot be saved or copied to another mailbox.
 
 When/How to Use If this parameter is on, subscribers are given the choice of replaying the
message, accessing envelope information, erasing the message, or exiting
the message review.
 If this parameter is off, the message plays, then the system voices, “Message
erased,”
 and continues to play the rest of the new messages before returning
to the Main menu.
 
 Related Parameters/Features None.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-25
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Enable
Confirmation of
Deleted
Messages  This parameter determines whether the system prompts subscribers to
confirm that they want to delete a message by pressing .
 
 When/How to Use For most systems, leave this parameter enabled to help prevent subscribers
from accidentally deleting messages.
 
 Related Parameters/Features Subscribers may retrieve accidentally deleted messages during the same
message review session by pressing  from the review message menu.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Voice Warning
when Messages
Expire  This parameter enables the system to notify subscribers when messages will
be deleted; the number of days to save is defined in the class of service.
 
 When/How to Use Enable this parameter when you want the system to inform subscribers that
messages have been deleted from their mailboxes because the messages
exceeded the Number of Days to Save New and Saved messages.
 It is recommended you enable this parameter if the Days to Save messages is
set low. This should prevent subscribers from thinking they have lost
messages when, in fact, the messages have expired.
 
 Related Parameters/Features The Number of Days to Save New and Saved messages determines when
messages are purged from the subscriber’s mailboxes. Setting Number of
Days to Save New and Saved messages to 99 saves the messages
indefinitely, so the Voice W arning when Messages Expire is not used.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-26
  Subscriber Parameters
 
Voice Warning
when Message
Time is Less
than 2 Minutes  This parameter does not affect messaging system performance and should
be left at the default.
 
  Subscriber Parameters
 
Maximum
Number of
Forwarded
Extensions  This parameter determines the maximum number of extensions the system
allows in a forwarding chain when the desired extension is busy or not
answered. W hen this maximum is reached, the system voices that the
extension is busy or not answered, then prompts the caller to try another
extension, leave a message for the original mailbox, or disconnect.
 
 When/How to Use The mailboxes included in the forwarding chain must be using supervised
transfers. A call is a supervised transfer if the Max Rings setting in the
mailbox’s class of service is 1 or above. A call is a blind transfer if the Max
Rings setting is 0. If the mailboxes are not using supervised transfers, the
system cannot track the forwarding, which prevents the system from voicing
the greeting of the original called party should the maximum be reached.
 For most messaging systems, the default setting should be sufficient. If you
change this setting, consider the maximum amount of time you want callers
to wait as they are transferred from extension to extension before they are
prompted to try another extension, leave a message, or disconnect.
 The messaging system does not allow circular forwarding situations. W hen
the system encounters a circular forwarding situation, the system does not
forward the call, regardless of the value of this parameter, and prompts the
caller to dial another extension, leave a message, transfer to an operator, or
disconnect.
 Setting this parameter to 0 disables Call Forwarding.
 
 Related Parameters/Features Subscribers using call forwarding must have Forward to selected as the No
Answer/Call Blocking or Busy option on the Subscriber Settings dialog box.
 
 If Set Too High The higher the setting, the longer callers wait while they are transferred from
extension to extension, and the longer the voice port is occupied.
 
 If Set Too Low If you set this parameter to 0, automatic Call Forwarding is not used, and
callers will only be allowed to dial another extension, leave a message, or
disconnect.
 
 Min
 0
 Max
 99
 Default
 10
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-27
  Subscriber Parameters
 
Consecutive
Login Failures
Before Lock-Out  This parameter specifies the maximum number of failed mailbox login entries
allowed before the system locks the mailbox. A single failed login entry is
logged when a caller attempting to log into a mailbox exceeds the Maximum
Number of Errors (as defined on the Operator tab in System Setup). This
feature is used as a security measure to prevent unauthorized access to
messaging system mailboxes.
 A mailbox that has been locked due to excessive failed login attempts must
be unlocked by the system manager. For information on unlocking a mailbox,
see Chapter 16 “Managing System Mailboxes.”
 
 When/How to Use Set this parameter to a value high enough to allow a subscriber to make a
few errors before the system locks the mailbox, but low enough to limit the
risk of unauthorized entry to the messaging system.
 Set this parameter to 0 disable it.
 
 Related Parameters/Features W hen you set this parameter higher than 0, subscribers may turn this feature
on and off for their mailboxes through the security options under the Personal
Options menu.
 
 If Set Too High The higher the setting, the more opportunity for callers to guess mailbox
passwords and gain unauthorized access to the system.
 
 If Set Too Low If this parameter is set too low, subscribers may be locked out of their
mailboxes after few errors.
 
 Min
 0
 Max
 999
 Default
 0
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Enable Extended
Password
Security  This parameter determines whether the system requires subscribers to press
 after they enter their passwords to gain immediate access to their
mailboxes.
 If you enable this parameter and a subscriber enters the correct password,
but does not press , the system pauses after the last digit before
permitting access to the mailbox.
 If you disable this parameter, the system allows the subscriber access as
soon as they finish entering the last digit of the correct password.
 
 When/How to Use For most systems, leave this parameter enabled to provide added security for
mailboxes.
 
 Related Parameters/Features Enable Extended Password Security is only used if mailboxes have
passwords.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-28
  Subscriber Parameters
 
Minimum Length
of Password  This parameter specifies the minimum number of digits the system requires
for a valid mailbox password. This parameter is used as a security feature to
require subscribers to use passwords to log into their mailboxes.
 
 When/How to Use For most systems, the default should be sufficient.
 If you change this parameter to a higher value, the system prompts
subscribers using existing mailboxes to change their passwords to comply
with the new value before gaining access to their mailboxes.
 If you change this parameter to a lower value, subscribers are not required to
change their passwords, since their current passwords exceed the minimum.
 
 Related Parameters/Features The minimum Length of Password determines the length of the default
password under Initial Password for New Mailboxes.
 
 If Set Too High Subscribers are required to enter very long strings of keypresses to access
their m ailboxes.
 
 If Set Too Low Setting this parameter low increases the opportunity for -17caller to guess a
password and gain unauthorized access to the system.
 If this parameter is set to 0, a password is not required to access messaging
system mailboxes. Individual subscribers, however, can assign passwords to
their m ailboxes.
 
 Min
 0
 Max
 9
 Default
 4
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Days Before
Forced
Password
Change  This parameter specifies the number of days before the system requires
subscribers to change their passwords when they log into their mailboxes.
This parameter also determines whether the system requires subscribers to
change their passwords at initial login.
 
 When/How to Use The default for this parameter should be sufficient.
 The counter for this parameter is reset every time the subscriber or system
manager changes the password for the mailbox.
 Set this parameter to 0 to disable it.
 
 Related Parameters/Features This parameter is not used for mailboxes created with the minimum Length of
Password set to 0, which do not use a password.
 
 If Set Too High If set too high, this parameter allows more opportunity for unauthorized
access to the system.
 
 If Set Too Low If set too low, subscribers are required to change their passwords so often
they may forget them. Setting this parameter to 0 disables it.
 
 Min
 0
 Max
 999
 Default
 28
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-29
  Subscriber Parameters
 
Initial Password
for New
Mailboxes –
None Required  This parameter determines whether the system requires subscribers logging
into new mailboxes to enter a password.
 
 When/How to Use W hen you select this option, the system allows a subscriber logging into a
new mailbox to gain immediate access to the mailbox.
 Subscribers may assign a password to their individual mailboxes even though
none is required.
 
 Related Parameters/Features W hen you want to use a password for new mailboxes, select either Set to
Default or Random Generator Method options under Initial Password for New
Mailboxes.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Subscriber Parameters
 
Initial Password
for New
Mailboxes – Set
to Default  This parameter determines whether the system assigns the same initial
password to all new mailboxes. This option is the default for Initial Password
for New Mailboxes. W hen you enable this option, subscribers must enter the
default to gain access to their new mailboxes.
 
 When/How to Use The default password in the Set to Default field is a series of ones equal in
length to the minimum length for password. You can use the default
password in the Set to Default field or enter a different default password. The
default password must be the same length as the minimum Length of
Password.
 
 Related Parameters/Features If Days Before Forced Password Change is set greater than 0, subscribers
must change their passwords upon initial login.
 W hen you do not want to use a password for new mailboxes, select None
Required under Initial Password for New Mailboxes.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-30
  Subscriber Parameters
 
Initial Password
for New
Mailboxes –
Random
Generator
Method  This parameter determines whether the system assigns random passwords to
new mailboxes. W hen you enable this parameter, the system automatically
assigns a series of digits equal in length to the Minimum Length of Password
to each new mailbox that is created.
 W hen you create new mailboxes through the screen interface using this
option, a dialog box displays after the mailboxes are created listing the new
mailbox numbers, the subscribers’ names, and the randomly generated initial
passwords. You may print or save the contents of this dialog box. If you save
to a file, you are prompted for the drive and filename.
 W hen you create new mailboxes through the phone interface using this
password option, the system voices the generated passwords.
 
 When/How to Use W hen you enable this parameter, the system generates a different password
for each new mailbox. The system manager must provide subscribers with
the initial password for their mailboxes.
 The system generates passwords for new mailboxes equal in length to the
minimum Length of Password.
 
 Related Parameters/Features W hen you do not want to use a password for new mailboxes, select None
Required under Initial Password for New Mailboxes.
 The Uninitialized Mailbox Report under the Reports menu contains the
mailbox number, subscribers’ name, initial password, and last login time for
all uninitialized mailboxes on the system.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 Caller Parameters (Page 7 of 26)
  The Caller parameters control whether outside callers are allowed to leav e multiple messages during a
call.
 
  Caller Parameters
 
Permit Callers to
Leave Multiple
Messages  This parameter determines whether outside callers are allowed to leave
multiple messages for system subscribers during a single phone call.
 If you enable this parameter, the system voices an option to disconnect,
along with the options to try another extension or transfer to the operator.
 If you disable this parameter, callers are politely disconnected after leaving a
single message. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-31
 
 When/How to Use This parameter should be enabled for most systems. If you disable it, callers
could become frustrated by having to call back to leave additional messages.
 An application for which you may want to disable this parameter is a service
bureau, where you want callers directly routed to subscriber mailboxes to
leave a message and then disconnected. Also, on smaller systems, such as
those with fewer ports, you may want to restrict callers from tying up ports for
considerable lengths of time.
 
 Related Parameters/Features If you enable this parameter, you can use the PROGTIME parameter on the
Voice System tab to control the total length of calls to the messaging system.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  Caller Parameters
 
Permit Callers to
Access Directory
Services  This parameter determines whether outside callers can access dial by name
subscriber directories from the Attendant Menu.
 If you enable this parameter, you can configure the Attendant Menu to
provide callers the option of accessing a directory they can use to dial the
names of the subscribers they want to reach.
 If you disable this parameter, callers must know the number of the
subscribers to whom they wish to speak, or they can transfer to the default
operator.
 
 When/How to Use If the messaging system is being used as a service bureau, you may want to
disable this parameter.
 If you do not have a live operator, it is recommended that this parameter be
enabled. Otherwise, callers will have no timely way of reaching subscribers
whose numbers they do not know.
 
 Related Parameters/Features To create dial by name entries, you must enter the First and Last Names on
the Mailbox Entry dialog box, and the subscribers must record their name
prompt.
 If you enable this parameter, you must include a directory option in the
Attendant Menu and you must record an Attendant Menu prompt that
instructs callers how to access the directory.
 If you disable this parameter, and the directory option is included in the
Attendant Menu, callers selecting that option are told that it is not valid, and
they are prompted to reenter the number of the person they are calling.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-32
 Networking Parameters (Page 8 of 26)
  The Networking parameters identify the local messaging system and define system-wide defaults for
dispatching network messages. Some of these parameters can be ov erridden on a per-node basis on the
Network Node Maintenance dialog box. Networking parameters only apply to messaging systems with
sentinels that support one or both of the network protocols, OctelNet and AMIS.
  For the first fiv e parameters, the minimum and maximum refer to the length of the entry allowed, not an
actual number.
  Networking Parameters
 
Serial Number 
 This parameter contains the system’s serial number.
 
 When/How to Use The System Manager can modify this parameter to define a special serial
number for use by the OctelNet protocol. This parameter is useful in
situations where an Octel 100 system is replacing another system that was
previously set up as an OctelNet node. In this case, the System Manager can
enter the previous system’s serial number in this field. The advantage is that
System Managers on other systems that send OctelNet messages to this
system do not have to modify the node on their system to change the serial
number. The previous serial number can continue to be used as an identifier
by other systems.
 If you want to define a Serial Number to identify an Octel 100 system
replacing another OctelNet-enabled messaging system, enter the previous
system’s serial number.
 If you do not enter a Serial Number, the system’s assigned Serial Number is
used as a default. For systems with 6-digit serial numbers, the last 5 digits
are used as the identifier.
 
 Related Parameters/Features None.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 1
 Max
 5
 Default
 System’s
serial
number
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
 
  Networking Parameters
 
System
Telephone
Access Number  This parameter defines the local system’s phone number. The messaging
system includes the System Telephone Access Number as part of network
message dispatches to remote systems. This allows remote sites to reply
directly to messages you send them.
 
 When/How to Use W hen defining the System Telephone Access Number, you must include the
area code and seven-digit phone number, such as 2125551234. For
consistent results, you should only enter digits for this parameter.
 If you do not enter the System Telephone Access Number, remote systems
will be unable to reply directly to messages dispatched from the messaging
system.