Lucent Technologies Octel 100 Implementation And Service Manual

							13. Setting Up the System
Implementation and Service Manual  Searc hing f or a Partic ular Sys tem Setup Parameter13-3
Searching for a Particular System Setup Parameter
If you are not sure what tab a certain parameter is located on, you can search for the
parameter by the parameter name.
To locate a specific System Setup parameter:
1.  From the Search menu in System Setup, select Find. The Find First dialog box
displays.
 
2.  In the Text to find field, enter the name, or part of the name, of the parameter you
want to locate.
3.  To initiate the search, click OK. The system displays the first tab on which the text
you entered is located.
Configuring Features and Functions on a System Level
System Setup controls feature settings on a system-wide basis. You can, howev er,
ov erride some System Setup parameters on a class of serv ice lev el. For example, you
can permit inbound and outbound network messaging at a system lev el in System Setup,
then disable networking options for a particular group of mailboxes in the class of
serv ice. Note, howev er, that you cannot activ ate options in an indiv idual class of serv ice
unless they are permitted on a system-wide basis in System Setup.
Some of the System Setup parameters are preset for you by the Integrator utility. It is
strongly recommended that you run the Integrator utility, if the messaging system was
not preconfigured, before running the System Setup utility. Also, individual parameters
are preconfigured on some messaging systems for optimal use with the phone switch. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-4
System Setup Parameters List
System Setup is comprised of 26 tabs that contain parameters grouped by a specific
feature or function, such as Operator parameters and Networking parameters. To access
a particular feature’s parameters, click the corresponding tab.
The following list references each System Setup parameter by tab and page number.
General Parameters (Tab 1 of 26) ...........................................................................13-8
Enable Automated Attendant................................................................................13-8
Number of Digits in a Mailbox ...............................................................................13-9
Number of Calls Between Checkpoint File Updates..............................................13-9
Tutor for New Mailboxes .....................................................................................13-10
Daily Maintenance Hour......................................................................................13-10
Shutdown System After Daily Maintenance.........................................................13-11
Automatic Clock Reset for Daylight Saving Time ................................................13-11
First Personal Group List Number.......................................................................13-12
First System Group List Number.........................................................................13-13
Operator Parameters (Tab 2 of 26)........................................................................13-13
Default Operator Mailbox Number.......................................................................13-13
After Hours Operator Mailbox Number ................................................................13-14
Inform Subscriber Transfer is from Attendant......................................................13-15
Disconnect All Rotary Callers..............................................................................13-15
Number Attempts Rotary Transfer to Busy Operator ...........................................13-16
Maximum Number of Errors................................................................................13-16
Maximum Number of No Entries .........................................................................13-17
Transfer Calls to Operator After Maximum Errors ...............................................13-17
Invalid Mailbox Parameters (Tab 3 of 26) .............................................................13-18
Transfer Invalid Mailboxes During Business Hours..............................................13-18
Transfer Invalid Mailboxes After Business Hours ................................................13-18
Time/Greeting Parameters (Tab 4 of 26) ...............................................................13-19
Start of Morning Hours ........................................................................................13-19
Start of Afternoon Hours.....................................................................................13-20
Start of Evening Hours........................................................................................13-20
Enable Chinese Date..........................................................................................13-21
Message Timing Parameters (Tab 5 of 26)...........................................................13-21
Number of Seconds to Rewind Message.............................................................13-21
Number of Seconds to Pause Message...............................................................13-22
Number of Seconds to Fast Forward Message....................................................13-22
Maximum Time to Record Mailbox Prompts .......................................................13-23
Minimum Message Length in Seconds................................................................13-23
Subscriber Parameters (Tab 6 of 26) ....................................................................13-24
Permit Subscribers to Leav e Messages to Themselv es.......................................13-24
Permit Listen-Only Message to be Rev iewed......................................................13-24
Enable Confirmation of Deleted Messages..........................................................13-25
Voice W arning when Messages Expire...............................................................13-25
Voice W arning when Message Time is Less than 2 Minutes................................13-26
Maximum Number of Forwarded Extensions.......................................................13-26
Consecutiv e Login Failures Before Lock-Out......................................................13-27
Enable Extended Password Security...................................................................13-27
Minimum Length of Password.............................................................................13-28
Days Before Forced Password Change...............................................................13-28 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-5
Initial Password for New Mailboxes - None Required..........................................13-29
Initial Password for New Mailboxes - Set to Default ............................................13-29
Initial Password for New Mailboxes - Random Generator Method.......................13-30
Caller Parameters (Tab 7 of 26) .............................................................................13-30
Permit Callers to Leav e Multiple Messages.........................................................13-30
Permit Callers to Access Directory Services .......................................................13-31
Networking Parameters (Tab 8 of 26) ...................................................................13-32
System Telephone Access Number....................................................................13-32
Network Prefix ....................................................................................................13-33
International Access Code..................................................................................13-34
Long Distance Access Code................................................................................13-34
Country Code......................................................................................................13-35
Dispatch Options/Permit Inbound........................................................................13-35
Dispatch Options/Permit Outbound.....................................................................13-36
Economy Hours/Starting W eekday Time.............................................................13-36
Economy Hours/Starting W eekend Time............................................................13-37
Economy Hours/Ending W eekend Time..............................................................13-37
Economy Hours/Ending W eekday Time..............................................................13-38
Maximum Number of Attempts Before Failure ....................................................13-39
Maximum Delay for Queued Dispatch in Minutes................................................13-39
Maximum Number of Queued Messages............................................................13-40
No Answer/Number of Retries.............................................................................13-41
No Answer/Delay (in Minutes) .............................................................................13-42
Busy/Number of Retries ......................................................................................13-42
Busy/Delay (in Minutes) ......................................................................................13-43
NameNet Parameters (Tab 9 of 26) .......................................................................13-43
Maximum Number of NameNet Records.............................................................13-44
Maximum Number of Idle Days for NameNet Records ........................................13-44
Interv al for Notification of Non-Receipt for OctelNet Messages...........................13-44
Fax Parameters (Tab 10 of 26)...............................................................................13-44
Local Fax Machine Telephone Number...............................................................13-44
Fax Board Type ..................................................................................................13-45
V-Tree Fax Retrieval ..........................................................................................13-46
Use Immediate Fax Deliv ery Mode in V-Trees....................................................13-46
Fax Retriev al Storage Mailbox............................................................................13-47
Fax Mail Allowed ................................................................................................13-47
Use Fax Cover Sheet..........................................................................................13-48
Number of Attempts when Sending a Fax...........................................................13-48
Fax Delivery Retry Delay (Minutes).....................................................................13-49
Fax Prefix Code..................................................................................................13-49
Fax Extensions Parameters (Tab 11 of 26) ...........................................................13-50
Transfer to Extensions ........................................................................................13-50
Extension Connected to Fax Channel 0-11.........................................................13-50
Call Queuing Parameters (Tab 12 of 26) ...............................................................13-51
Maximum Number of Callers Allowed in Queue..................................................13-51
Voice “Extension is (still) busy” while in Queue...................................................13-51
Voice “Please Hold while Call is Transferred”......................................................13-52
Voice Caller’s Position in Queue.........................................................................13-52
Voice and Accept Keypress Options while in Queue...........................................13-53
Custom Call Queuing Phrase for Operator..........................................................13-54
Require Caller to Press Star to Stay in Queue.....................................................13-54
Number of Seconds for First Caller in Queue to W ait..........................................13-55 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-6
Intercom Paging Parameters (Tab 13 of 26) .........................................................13-55
Intercom Paging Code ........................................................................................13-55
Release Code for Intercom Paging.....................................................................13-56
Repeat Intercom Paging Phrase.........................................................................13-56
Number of Retries when Paging is Busy.............................................................13-57
Maximum Number of Retries in Paging (Intercom Redirect)................................13-57
Paging Wait Time (Intercom Redirect) ................................................................13-58
Call Transfer Parameters (Tab 14 of 26) ...............................................................13-58
Transfer Prefix Code...........................................................................................13-58
Custom Transfer Code ........................................................................................13-59
Number of Seconds to Delay before Transferring................................................13-60
Transfer Release Code when Busy.....................................................................13-61
Transfer Release Code when No Answer............................................................13-61
Permit Voice Mail After a Busy or No Answer......................................................13-62
Flash Time Interval (FLINTVL)............................................................................13-62
Pause Interval for Comma in Dial String (PAINTVL) ...........................................13-63
Inter-Digit Delay Tone (TONEDLY).....................................................................13-63
Duration Time of Valid DTMF (TONELEN)..........................................................13-64
Third-Party Transfer (Start) Code........................................................................13-64
Third-Party Transfer (End) Code .........................................................................13-65
Call Screening Parameters (Tab 15 of 26) ............................................................13-65
Release Code when Busy...................................................................................13-65
Release Code when No Answer..........................................................................13-66
Release Code when Reject.................................................................................13-67
Release Code when Transfer..............................................................................13-67
Call Waiting Parameters (Tab 16 of 26) ................................................................13-68
Call Waiting Code ...............................................................................................13-68
Number of Attempts for Call Waiting...................................................................13-68
Release Code for Call W aiting............................................................................13-68
Outbound Dialing Parameters (Tab 17 of 26) .......................................................13-69
Code for Accessing an Outside Line...................................................................13-69
Number of Digits in Local Telephone Number.....................................................13-70
Maximum Rings Before No Answer (RINGS) ......................................................13-70
Use DialPlan Database.......................................................................................13-71
Time to W ait for Possible Incoming Call (SCHDW AIT).......................................13-71
Message Delivery Parameters (Tab 18 of 26).......................................................13-72
Custom Message Deliv ery Code.........................................................................13-72
Number of Seconds to W ait before Message Deliv ery........................................13-73
Dial Tone Timeout During Message Deliv ery (DTONW AIT)................................13-73
Message Indicator Parameters (Tab 19 of 26)......................................................13-74
Permit Message Indicators..................................................................................13-74
Message Indicator Prefix ON Code.....................................................................13-75
Message Indicator Prefix OFF Code...................................................................13-75
Message Indicator Suffix ON Code.....................................................................13-76
Message Indicator Suffix OFF Code...................................................................13-76
Message Indicator Superv ised............................................................................13-77
Light Message Indicator for Ev ery Message........................................................13-77
Message Indicator Dials Number On Hook..........................................................13-78
Inband Page 1 Parameters (Tab 20 of 26).............................................................13-78
Total Number of Inband Digits (DIDCOUNT).......................................................13-78
Inband Terminating Character (DIDTERM).........................................................13-79 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-7
Seconds to W ait for DID (DIDTIME)....................................................................13-79
Number of Milliseconds to W ait for Digits............................................................13-80
Off Hook Delay Time (OFFHDLY).......................................................................13-80
Activ ate Digit Grabber (DIGRAB)........................................................................13-81
Inband Page 2 Parameters (Tab 21 of 26).............................................................13-81
Hangup Detection Parameters (Tab 22 of 26).......................................................13-81
Dial Tone Detection Time (DTONDET)...............................................................13-81
Hangup String (HANGUPSTR)............................................................................13-82
Hangup String Timeout (HANGUPDLY)..............................................................13-82
Minimum Duration for Drop in Loop Current  (LCDTIME)....................................13-83
Maximum Silence Before Hanging Up (MAXSIL)................................................13-83
Port Parameters (Tab 23 of 26)..............................................................................13-84
Init Mode.............................................................................................................13-84
Ring Count..........................................................................................................13-85
Inbound...............................................................................................................13-85
Outbound............................................................................................................13-86
Outbound Usage Permitted/Msg Deliv ery...........................................................13-87
Outbound Usage Permitted/Msg Indicator...........................................................13-87
Outbound Usage Permitted/OctelNet/AMIS.........................................................13-88
Outbound Usage Permitted/Fax..........................................................................13-89
Outbound Usage Permitted/Application...............................................................13-90
Voice System Parameters (Tab 24 of 26) ..............................................................13-90
Go OFF Hook when Port Disabled (OFFHDIS)...................................................13-90
Maximum Call Duration (PROGTIME) ................................................................13-91
DTMF Length to Interrupt a Prompt (PLAYDTMF)...............................................13-91
DTMF Duration to Interrupt Record (RECDTMF).................................................13-92
Default Input Timeout (TIMEOUT)......................................................................13-92
Duration of Ring Off (RINGOFF).........................................................................13-93
Duration of Ring On (RINGON)...........................................................................13-93
Sound Tone on Answer (ANSTONE)...................................................................13-94
Debug Mode.......................................................................................................13-94
Simplified Message Desk Interface Parameters (Tab 25 of 26)...........................13-94
Use SMDI (SMDI Used) ......................................................................................13-95
Use Comm Message Indicator Software (COMMMW L).......................................13-95
Server Parameters (Tab 26 of 26) ..........................................................................13-96 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-8
General Parameters (Page 1 of 26)
The General parameters control general system-lev el functions.
General Parameters
Enable
Automated
AttendantThe Automated Attendant routes calls to messaging system extensions.
W hen the Automated Attendant is disabled, the messaging system routes
callers directly to the subscribers’ mailboxes. It does not attempt to transfer
calls to subscriber extensions.
Note that this parameter does not affect the Attendant menu, system
prompts, or holidays, which determine what the system voices to callers, or
the ability to press  to reach a default or personal operator.
When/How to UseYou should enable this parameter unless the messaging system is being
used in an application such as a service bureau, where callers should not be
allowed to transfer to extensions.
On systems with live operators, you can configure the Automated Attendant
to handle call overflow.
Related Parameters/FeaturesW hen the Automated Attendant is disabled, the following messaging system
features are not available and their respective System Setup parameters are
dimmed:
· Call screening
· Call queuing
·  Call handling (although call blocking is still available)
· Call waiting
· Intercom paging
 The following System Setup parameters are also dimmed:
·  Operator parameters related to transfers
·  Invalid Mailbox tab parameters
·  Max Number of Forwarded Extensions on the Subscriber tab
 First six Call Transfer parameters
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  See Preinstallation Configuration Worksheet
 
Call Flow Sheet (Should the Automated Attendant...)
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-9
  General Parameters
 
Number of Digits
in a Mailbox  This parameter determines the length and available range of subscriber
mailboxes. For example, if you set this parameter to 5, the range of available
mailboxes is 10000 to 99999.
 
 When/How to Use You must set this parameter using the System Setup before you begin
creating subscriber mailboxes. If you change the value of this parameter after
you have created mailboxes, the existing mailboxes are unusable. In this
case, all messaging system mailboxes must be deleted and recreated, and all
prompts, messages, and events are lost.
 Because you cannot change this parameter after you create mailboxes, you
must be careful to allow for extra mailboxes for new subscribers and any
additional applications, such as V-Trees, that may require a mailbox.
 This parameter is dimmed when you run System Setup from the Options
menu, and does not reset when you select the Set to Defaults option from the
System Setup File menu
.
 
 Related Parameters/Features This parameter determines how many digits are represented by the R and S
codes used in inband templates and in the X for the Custom Transfer Code.
 
 If Set Too High While you want to make sure that you allow sufficient mailboxes for
expansion, setting this parameter too high may make it more difficult for
subscribers to remember their mailbox numbers.
 If you set this parameter higher than the number of digits in extension
numbers on the phone system, inband signaling may fail due to the mismatch
between the length of the extension and mailbox numbers.
 
 If Set Too Low You may have fewer mailboxes than the subscribers and applications
requiring them.
 
 Min
 1
 Max
 9
 Default
 4
 Requires Restart
 Yes
 Switch-Dependent
 [
 Set by Integrator
 No
 [
  Required minimum for some switches.
  See Preinstallation Configuration Worksheet
 
Company Profile Sheet (Range of Extension No.)
 
 
General Parameters
 
Number of Calls
Between
Checkpoint File
Updates  This parameter specifies the number of completed calls to or from the
messaging system before the Checkpoint file, PLUS.CKP, is saved. The
Checkpoint file records critical system data, such as business hours,
statistics, system manager passwords, prompt assignments, multilingual
information, and group lists.
 
 When/How to Use This parameter should be set lower on lower call volume systems than on
high call volume systems. Do not set this parameter to 0, as this disables it.
 
 Related Parameters/Features None.
 
 If Set Too High The higher you set this parameter, the longer between file saves and the
greater the chance of data loss should there be a power outage. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-10
 
 If Set Too Low A low setting for this parameter does not affect messaging system
performance. Setting it to 0 would disable the parameter and is not
recommended.
 
 Min
 0
 Max
 99
 Default
 5
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  General Parameters
 
Tutor for New
Mailboxes  This parameter determines whether Call Educator, the messaging system
tutorial, is enabled for subscribers accessing their mailboxes for the first time.
 Call Educator provides an introduction to the messaging and guides
subscribers through the steps to change their password and record their
personalized prompts (Please Hold, Name, and Personal Greeting prompts).
 
 When/How to Use Enable this parameter to help ensure that subscribers change their password
from the assigned default and record their personalized prompts as soon as
possible.
 
 Related Parameters/Features If you enable this parameter, the Forced Password Change parameter will not
be enforced at first login for subscribers who change their password during
the tutorial.
 
 If Set Too High Not applicable.
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  General Parameters
 
Daily
Maintenance
Hour  This parameter determines when the messaging system performs its daily
maintenance. During daily maintenance, the system ages messages and
purges expired messages, purges NameNet entries, updates statistics, and
performs other functions.
 Daily maintenance only takes a moment. The messaging system remains up
and continues to answer calls.
 
 When/How to Use Set this parameter to the desired hour in Military format, 0 to 23, where 0
represents midnight. This parameter can only be set for the top of the hour
and cannot be specified in minutes.
 
 Related Parameters/Features If you enable Shutdown After Daily Maintenance, you should set Daily
Maintenance Hour for a low-traffic time, so that call traffic is not interrupted.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 0
 Max
 23
 Default
 2
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
  
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-11
  General Parameters
 
Shutdown
System After
Daily
Maintenance  This parameter determines whether the messaging system goes through an
automatic shutdown after daily maintenance is complete. After the system
shutdown is complete, the user-supplied third-party utilities specified in the
RUNVM.CMD file execute and the messaging system restarts.
 
 When/How to Use Enable this parameter if you want to run third-party utilities, such as backups
and disk maintenance, after daily maintenance.
 You must manually edit the RUNVM.CMD file to initiate the utilities or
programs that you want run after the shutdown.
 If you enable this parameter, make sure that you launch the system from the
icon or by typing RUNVM.CMD
  
from the command line. Otherwise, the
system returns to the command line after the shutdown—the utilities will not
be run and the messaging system will not restart.
 
 Related Parameters/Features The Daily Maintenance Hour parameter setting determines when the
messaging system will perform the shutdown.
 If you enable Shutdown System After Daily Maintenance, set the Daily
Maintenance Hour to a low-traffic time, as the messaging system will be
unable to accept calls until it restarts. Also, because the shutdown must wait
for all ports to be idle, scheduling maintenance for a low-traffic time lessens
the chance that the shutdown will be delayed due to occupied ports.
 W hen this parameter is enabled, the OFFHDIS parameter on the Voice
System tab determines whether callers hear a busy or no answer while the
messaging system is shut down. Note that, if OFFHDIS is enabled, some
phone switches may see the off hook as a line problem and disable the ports.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 Yes
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  General Parameters
 
Automatic Clock
Reset for
Daylight Saving
Time  This parameter determines whether the system’s clock is automatically
adjusted to comply with Daylight Saving Time.
 W hen this parameter is on, the PC’s clock is automatically advanced one
hour at approximately 2:00 
AM on the first Sunday in April and then set back
one hour at approximately 2:00
 AM on the last Sunday in October.
 
 When/How to Use You cannot modify the time or date of the adjustment. If the system location
observes a different daylight saving time, disable this parameter.
 Some PCs contain their own automatic clock reset feature for Daylight Saving
Time. Check the PC documentation to determine if this feature is already
supported. If it is, either disable this parameter or disable the feature on the
PC. If more than one automatic reset feature is enabled, the system clock will
be reset by two or more hours instead of one, causing it to be inaccurate.
 
 Related Parameters/Features None.
 
 If Set Too High Not applicable. 
						

							13. Setting Up the System
Implementation and Service Manual  System Setup Parameters List13-12
 
 If Set Too Low Not applicable.
 
 Min
 —
 Max
 —
 Default
 No
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 
  General Parameters
 
First Personal
Group List
Number  This parameter determines the first number and defines the range for the 10
personal group lists available to each subscriber mailbox.
 
 When/How to Use The First Personal Group List Number must be at least 10 less than the First
System Group List Number. The maximum for First Personal Group List
Number parameter, therefore, is 10 less than the current First System Group
List Number parameter setting. For example, if the First System Group List
Number is set to 35, you can set the First Personal Group List number from
11 to 25.
 Once this parameter has been set and subscribers start creating group lists,
do not change this parameter. Otherwise, existing lists may be damaged.
 
 Related Parameters/Features The current setting of the First System Group List Number determines the
maximum for First Personal Group List Number.
 Access to the personal group list feature is controlled on the Class of Service
dialog box.
 
 If Set Too High Not applicable.
 
 If Set Too Low Not applicable.
 
 Min
 11
 Max
 80[
 Default
 11
 Requires Restart
 No
 Switch-Dependent
 No
 Set by Integrator
 No
 [
  The maximum for this parameter is ten less than the current First System Group List
    Number.