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Lucent Technologies Octel 100 Implementation And Service Manual
Lucent Technologies Octel 100 Implementation And Service Manual
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PREINSTALLATION CONFIGURATION WORKSHEETS PI-29 Custom COS Definition Sheet Use this form in conjunction with the COS Sheet. Refer to the Class of Service Information Sheet for more information. Features Class of Service Number C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 C12 C13 C14 C15 C16 C17 C18 C19 C20 C21 C22 C23 C24 C25 Call Screening __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Msg. Confirmation __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Voice Folders __________________________________________________ Call Queuing __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Msg. Indicator __________________________________________________ Intercom Paging __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Personal Group Lists __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Global Group Lists __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Dial by Name __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Call Handling __________________________________________________ V-Trees Allowed __________________________________________________ V-Tree Fax Supported __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Send Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Receive Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Save Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Undelete Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Locate Messages Recd. __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Locate Messages Sent __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Record Prompts __________________________________________________ Operator Access __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Failed Login Notification __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Mailbox Lock-Out __________________________________________________ Auto Timestamp __________________________________________________ Visual Mailbox __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Enable Multilingual Sup. __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Super visor Mailbox __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Deliver y Options __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Outcalling Type __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Batch Mode __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Network Method (Disp.) __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Casual AMIS __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Administered AMIS __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ OctelNet __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Follow-Me-Forward __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Network Replies __________________________________________________ Language __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Send Faxes __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Receive Faxes __________________________________________________ Max.. # of Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Max. Rings __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Max. Single Msg. Time __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Days for New Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Days for Saved Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Abbreviations to UseMsg Delivery Notification: N=Not Allowed, L=Local Only, D=Long Distance, B=Batch Mode Network Method: N=Not Allowed, E=Economy, S=Standard, P=Priority
PREINSTALLATION CONFIGURATION WORKSHEETS PI-30 Notes:
PREINSTALLATION CONFIGURATION WORKSHEETSPI-31 Mailbox Assignment Sheet (Sheet No. __ of__ ) Use this form to identify each subscriber to be assigned a mailbox on the messaging system, and identify the subscriber’s extension, Class of Service, department, and associated operator’s (department secretary’s) extension. To facilitate the mailbox setup process, group subscribers by department. Use the mailbox column to record the mailbox number assigned to each subscriber. If more than one company or unique organization will be sharing the messaging system, complete one (set of) Mailbox Assignment Sheet(s) for each company or organization. Company:__________________________ ( ___ of ___ ) Department/Division Personal OperatorSubscriber Name Ext. Class of ServiceMailbox Number _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______ _________________________ ________ ______________________________ _______ _______ _______
PREINSTALLATION CONFIGURATION WORKSHEETSPI-32 Notes:
PREINSTALLATION CONFIGURATION WORKSHEETSPI-33 Auto Forward Sheet Auto Forwarding sends messages that have not been listened to within a specified amount of time to another mailbox. Use this form to indicate any mailboxes for which Auto Forwarding should be activated, and specify the activation parameters in the spaces provided. MailboxForward to Mailbox– After – Hours and MinutesDelete from Original Mailbox after Forwarding _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N) _________ _________ _________ _________ _________ (Y/N)
PREINSTALLATION CONFIGURATION WORKSHEETSPI-34 Notes:
PREINSTALLATION CONFIGURATION WORKSHEETS PI-35 Message Notification Sheet (Sheet No. ___ of___ ) Message Notification instructs the messaging system to call the subscriber at a specified phone or beeper number, based on the time and day when messages are received. List the mailboxes for which Message Notification should be activated, and specify the activation parameters in the spaces provided. (No more than eight delivery specifications can be entered per mailbox.) In the Retry Max column, specify the number of times that message notification should be attempted in the event the destination number is not answered or is busy. In the No Answer Delay and Busy Delay columns, specify the length of time, in minutes, that the system should wait between retry attempts. Delivery Schedule MailboxBetween hh:mmand hh:mmon daythru dayDial Phone No.Phone TypeDisplay Phone No. *Retry MaxNo Ans DelayBusy Delay_________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ _________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ _________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______ Abbreviations to Use: hh:mm: = hour (1-24):minute(0-59) Phone Type: O = Operator P = Phone B = Beeper Day: Mon. Tue. W ed. Thu. Fri. Sat. Sun. * Only applies when Phone Type is Beeper.
PREINSTALLATION CONFIGURATION WORKSHEETS PI-36 Notes:
PREINSTALLATION CONFIGURATION WORKSHEETSPI-37 V-Tree Design Sheet Instructions V-Trees can significantly reduce the time employees spend performing basic, repetitive tasks. A simple V-Tree can, for example, provide callers with options that answer common questions, direct phone calls, and take orders from field representatives. On systems with installed fax boards, you can set up a V-Tree to automatically fax certain docum ents to callers who request them . The V-Tree Design Sheet allows you to outline the sequence of prompts and actions to be perform ed by a V-Tree in a particular mailbox. This information provides you and your authorized representative with a high-level guide of how a V-Tree is to function. Complete one (set of) V-Tree Design Sheets for each mailbox to be serviced by a V-Tree. In the Item column, indicate the keypress(es) a caller will need to make to access the corresponding prompt. The first prompt voiced will have no keypresses indicated in the Item column, since the caller automatically hears that prompt when accessing the m ailbox containing the V-Tree. If a caller needs to press at the first prompt then at the second prompt to hear a third prompt, you should write “1 – 4” in the Item column to the left of that third prompt. In the Prompt column, indicate the prompt that should be voiced by the system. In the Next Item column, identify the number of the Item that should be invoked next or indicate the action that should be taken by the system. Available actions include: Action Description Login Transfers caller to the mailbox’s, “Please enter your mailbox number…,” prompt. AttendantTransfers caller to the attendant’s, “Please enter the extension number...,” prompt. Directory Transfers caller to directory services. MB xxxxTransfers caller to the mailbox number you specify, shown as xxxx, where xxxx is the mailbox number . Ext. xxxxTransfers caller to an extension you specify, shown as xxxx, where xxxx is the extension number. Record Records a message from the caller in the current mailbox. Fax Transmits a fax to the caller. Disconnect Politely ends the call. Refer to the exam ple V-Tree Design Sheet to see how a sample V-Tree is docum ented.
PREINSTALLATION CONFIGURATION WORKSHEETSPI-38 Notes: