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Lucent Technologies Octel 100 Implementation And Service Manual

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    							PREINSTALLATION 
    CONFIGURATION 
    WORKSHEETS
    PI-29
    Custom COS Definition Sheet
    Use this form in conjunction with the COS Sheet.  Refer to the Class of Service Information Sheet for more information.
    Features Class of Service Number
    C1
    C2
    C3
    C4
    C5
    C6
    C7
    C8
    C9
    C10
    C11
    C12
    C13
    C14
    C15
    C16
    C17
    C18
    C19
    C20
    C21
    C22
    C23
    C24
    C25
    Call Screening __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Msg. Confirmation __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Voice Folders __________________________________________________
    Call Queuing __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Msg. Indicator __________________________________________________
    Intercom Paging __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Personal Group Lists __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Global Group Lists __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Dial by Name __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Call Handling __________________________________________________
    V-Trees Allowed __________________________________________________
    V-Tree Fax Supported __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Send Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Receive Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Save Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Undelete Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Locate Messages Recd. __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Locate Messages Sent __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Record Prompts __________________________________________________
    Operator Access __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Failed Login Notification __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Mailbox Lock-Out __________________________________________________
    Auto Timestamp __________________________________________________
    Visual Mailbox __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Enable Multilingual Sup. __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Super visor Mailbox __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Deliver y Options __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Outcalling Type __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Batch Mode __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Network Method (Disp.) __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Casual AMIS __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Administered AMIS __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    OctelNet __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Follow-Me-Forward __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Network Replies __________________________________________________
    Language __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Send Faxes __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Receive Faxes __________________________________________________
    Max.. # of Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Max. Rings __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Max. Single Msg. Time __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Days for New Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Days for Saved Messages __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __
    Abbreviations to UseMsg Delivery Notification:    N=Not Allowed, L=Local Only, D=Long Distance, B=Batch Mode
    Network Method:    N=Not Allowed, E=Economy, S=Standard, P=Priority 
    						
    							PREINSTALLATION 
    CONFIGURATION 
    WORKSHEETS
    PI-30
    Notes: 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-31
    Mailbox Assignment Sheet (Sheet No. __ of__ )
    Use this form to identify each subscriber to be assigned a mailbox on the messaging system, and identify the
    subscriber’s extension, Class of Service, department, and associated operator’s (department secretary’s) extension.
    To facilitate the mailbox setup process, group subscribers by department. Use the mailbox column to record the
    mailbox number assigned to each subscriber.
    If more than one company or unique organization will be sharing the messaging system, complete one (set of)
    Mailbox Assignment Sheet(s) for each company or organization.
    Company:__________________________ ( ___ of ___ )
    Department/Division Personal
    OperatorSubscriber Name Ext. Class of
    ServiceMailbox
    Number
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
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    _________________________ ________ ______________________________ _______ _______ _______
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    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______
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    _________________________ ________ ______________________________ _______ _______ _______
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    _________________________ ________ ______________________________ _______ _______ _______
    _________________________ ________ ______________________________ _______ _______ _______ 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-32
    Notes: 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-33
    Auto Forward Sheet
    Auto Forwarding sends messages that have not been listened to within a specified amount of time to another
    mailbox.  Use this form to indicate any mailboxes for which Auto Forwarding should be activated, and specify the
    activation parameters in the spaces provided.
    MailboxForward to
    Mailbox– After –
       Hours       and      MinutesDelete from Original
    Mailbox after Forwarding
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N)
    _________ _________ _________ _________       _________ (Y/N) 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-34
    Notes: 
    						
    							PREINSTALLATION 
    CONFIGURATION 
    WORKSHEETS
    PI-35
    Message Notification Sheet (Sheet No. ___ of___ )
    Message Notification instructs the messaging system to call the subscriber at a specified phone or beeper number, based on the time and day when messages are
    received. List the mailboxes for which Message Notification should be activated, and specify the activation parameters in the spaces provided. (No more than eight
    delivery specifications can be entered per mailbox.) In the Retry Max column, specify the number of times that message notification should be attempted in the
    event the destination number is not answered or is busy. In the No Answer Delay and Busy Delay columns, specify the length of time, in minutes, that the system
    should wait between retry attempts.
    Delivery Schedule
    MailboxBetween
    hh:mmand
    hh:mmon
    daythru
    dayDial
    Phone No.Phone
    TypeDisplay
    Phone No. *Retry
    MaxNo Ans
    DelayBusy
    Delay_________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    _________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    _________ __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    __________ _________ ______ ______ ________________ ________ ________________ _______ _______ _______
    Abbreviations to Use:
    hh:mm: = hour (1-24):minute(0-59)
    Phone Type: O = Operator    P = Phone    B = Beeper
    Day: Mon.    Tue.    W ed.    Thu.    Fri.    Sat.    Sun.
    *  Only applies when Phone Type is Beeper. 
    						
    							PREINSTALLATION 
    CONFIGURATION 
    WORKSHEETS
    PI-36
    Notes: 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-37
    V-Tree Design Sheet Instructions
    V-Trees can significantly reduce the time employees spend performing basic, repetitive tasks. A simple V-Tree can,
    for example, provide callers with options that answer common questions, direct phone calls, and take orders from
    field representatives. On systems with installed fax boards, you can set up a V-Tree to automatically fax certain
    docum ents to callers who request them .
    The V-Tree Design Sheet allows you to outline the sequence of prompts and actions to be perform ed by a
    V-Tree in a particular mailbox. This information provides you and your authorized representative with a high-level
    guide of how a V-Tree is to function. Complete one (set of) V-Tree Design Sheets for each mailbox to be serviced by
    a V-Tree.
    In the Item column, indicate the keypress(es) a caller will need to make to access the corresponding prompt. The first
    prompt voiced will have no keypresses indicated in the Item column, since the caller automatically hears that prompt
    when accessing the m ailbox containing the V-Tree. If a caller needs to press  at the first prompt then  at the
    second prompt to hear a third prompt, you should write “1 – 4” in the Item column to the left of that third prompt.
    In the Prompt column, indicate the prompt that should be voiced by the system.
    In the Next Item column, identify the number of the Item that should be invoked next or indicate the action that should
    be taken by the system. Available actions include:
    Action Description
    Login Transfers caller to the mailbox’s, 
    “Please enter your mailbox number…,” prompt.
    AttendantTransfers caller to the attendant’s, 
    “Please enter the extension number...,” prompt.
    Directory Transfers caller to directory services.
    MB 
    xxxxTransfers caller to the mailbox number you specify, shown as xxxx, where xxxx is the 
    mailbox number .
    Ext. 
    xxxxTransfers caller to an extension you specify, shown as xxxx, where xxxx is the
    extension number.
    Record Records a message from the caller in the current mailbox.
    Fax Transmits a fax to the caller.
    Disconnect Politely ends the call.
    Refer to the exam ple V-Tree Design Sheet to see how a sample V-Tree is docum ented. 
    						
    							PREINSTALLATION CONFIGURATION WORKSHEETSPI-38
    Notes: 
    						
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