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Lucent Technologies Octel 100 Implementation And Service Manual
Lucent Technologies Octel 100 Implementation And Service Manual
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13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-33 Related Parameters/Features The Country Code is placed in front of the System Telephone Access Number to identify the messaging system for remote sites. If Set Too High Not applicable. If Set Too Low Not applicable. Min 0 Max 15 Default Blank Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Network Prefix This parameter defines the code that the system must insert before the dialing string when dispatching network messages. This code can be used to identify a local phone network or the Code for Accessing an Outside Line. When/How to Use Use the Network Prefix to identify the code that must be dialed if you are part of a local network. For example, some companies have multiple sites that use a code other than the Code for Accessing an Outside Line to indicate that they are dialing another network site. If the customer’s messaging system does not require a special prefix to be dialed for network messages, leave this parameter blank. If you do not define a Network Prefix, subscribers sending Casual AMIS messages to destinations requiring a prefix must insert the prefix before the destination telephone number when dialing. To use multiple prefixes, use the Network Prefix to define the code used most often, and then use the Node Prefix field on the Network Node Maintenance dialog box to override the Network Prefix for nodes that require a different prefix. The Network Prefix is not used for replies to network messages; the Code for Accessing an Outside Line is used instead. Related Parameters/Features The Node Prefix field on the Network Node Maintenance dialog box overrides the Network Prefix on a per-node basis. The system uses the Code for Accessing an Outside Line when no Network Prefix or Node Prefix is defined. If you do not want to use a prefix or the Code for Accessing an Outside Line, insert a comma in this field. If Set Too High Not applicable. If Set Too Low Not applicable. Min 0 Max 3 Default 9, Requires Restart No Switch-Dependent No Set by Integrator No
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-34 Networking Parameters International Access Code This parameter defines the code used to access international dialing in the country in which the messaging system is located. The system uses this code when sending network replies to remote systems in other countries. The system determines whether the International Access Code is required for a reply by comparing the Country Code of the remote destination to the system’s Country Code. If the codes are different, the system inserts the International Access Code in the dialing string. When/How to Use Enter the International Access Code for the country in which the local messaging system is located. This code can only contain numbers or commas. The International Access Code for North America is 011. The minimum and maximum for this parameter refer to the allowed length of the entry, not an actual number. Related Parameters/Features You must correctly define the Country Code for the messaging system to determine whether the International Access Code is required for a network reply. This parameter is used only for network replies. If Network Reply is disabled for all subscribers on the Class of Service dialog box, the International Access Code is not used. If Set Too High Not applicable. If Set Too Low Not applicable. Min 0 Max 15 Default 011 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Long Distance Access Code This parameter defines the code used to access long distance dialing at the messaging system location. The system uses this code when sending network replies to remote systems in other area codes. Dial Plan determines whether the Long Distance Access Code is required for network replies. If the prefix of the remote system is not found in Dial Plan, the messaging system assumes it is a long distance number and inserts the Long Distance Access Code in the dialing string. When/How to Use Enter the Long Distance Access Code for the messaging system location. The Long Distance Access Code for North America is 1. The minimum and maximum for this parameter refer to the allowed length of the entry, not an actual number. Related Parameters/Features This code is only used for network replies. If Network Reply is disabled for all subscribers on the Class of Service dialog box, the Long Distance Access Code is not used. Use DialPlan database must be enabled on the Outbound Dialing dialog box for the system to insert the Long Distance Access Code when required for network replies. If Set Too High Not applicable.
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-35 If Set Too Low Not applicable. Min 0 Max 3 Default 1 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Country Code This parameter defines the dialing code for the country in which the messaging system is located. The system transmits the Country Code to remote systems when it dispatches both casual and administered network messages. This allows remote sites to reply directly to messages sent to them. The Country Code must be defined for network transmissions to be successful. When/How to Use Enter the Country Code for the country in which the messaging system is located. The Country Code for the United States is 1. The minimum and maximum for this parameter refer to the allowed length of the entry, not an actual number. Related Parameters/Features The system uses the Country Code to determine if the International Access Code is required for network replies. If Set Too High Not applicable. If Set Too Low Not applicable. Min 0 Max 3 Default 1 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Dispatch Options/Permit Inbound This parameter determines whether the messaging system is permitted to receive AMIS and OctelNet messages. When/How to Use W hen you enable this parameter, all subscribers on the system who can receive messages from local subscribers can also receive AMIS and OctelNet messages. Related Parameters/Features If Permit Inbound is enabled, but Permit Outbound is disabled, subscribers can receive network messages, but cannot send or reply to them. If Set Too High Not applicable. If Set Too Low Not applicable. Min — Max — Default Yes Requires Restart No Switch-Dependent No Set by Integrator No
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-36 Networking Parameters Dispatch Options/Permit Outbound This parameter determines whether the messaging system can send network messages and replies. When/How to Use Permit Outbound controls the ability to send network messages and replies from the system. Related Parameters/Features You must also activate the networking options on the Class of Service dialog box. The Network Mailbox Forwarding feature will not forward messages to network addresses if outbound network messaging is disabled, regardless of whether Follow-Me-Forward is enabled on the Class of Service and Subscriber Settings dialog boxes. You must enable at least one port for AMIS/OctelNet on the Port Parameters tab in System Setup for outbound network messaging to be available. If Outbound is enabled but Inbound is disabled, you can send network messages but you cannot receive replies to those messages. If Set Too High Not applicable. If Set Too Low Not applicable. Min — Max — Default Yes Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Economy Hours/Starting Weekday Time This parameter defines the system-wide start of Economy dispatch hours during the week. During Economy hours, the system sends any casual or administered network messages marked for Economy dispatch since the end of Economy Hours the previous day. When/How to Use Enter the hour and minute that Economy time begins in standard AM/PM time. The same Economy time is used for each weekday; you cannot specify different Economy times for different weekdays. If you use Military format, the system converts the time to AM/PM format after you save and exit System Setup. W hen defining Economy hours, use the off-peak rate period defined by the phone carrier. It is recommended that you start the Economy hours a few minutes after the start of the lower rate period to allow for discrepancies between the system clock and the carrier’s clocks. Related Parameters/Features You can use the Economy Dispatch fields on the Network Node Maintenance dialog box to override the Economy Hours for individual nodes. The Ending W eekday Time determines when Economy Hours end. If Set Too High Not applicable. If Set Too Low Not applicable.
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-37 Min — Max — Default 11:00 PM Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Economy Hours/Starting Weekend Time This parameter defines the system-wide start of Economy dispatch hours for the weekend. During Economy hours, the system sends any casual or administered network messages marked for Economy dispatch since the end of Economy Hours on the previous day. When/How to Use Enter the hour and minutes that Economy time begins for Saturday and Sunday in standard AM/PM time. The same Economy time is used for both weekend days; you cannot specify different Economy times. If you use Military format, the system converts the time to AM/PM format after you save and exit System Setup. W hen setting Economy hours, use the off-peak rate period defined by the phone carrier. Many carriers have different off-peak hours on the weekend. It is recommended that you start the Economy hours a few minutes after the start of the lower rate period to allow for discrepancies between the system clock and the carrier’s clocks. Related Parameters/Features You can use the Economy Dispatch fields on the Network Node Maintenance dialog box to override Economy Hours for individual nodes. The Ending W eekend Time determines when Economy Hours end. If Set Too High Not applicable. If Set Too Low Not applicable. Min — Max — Default 11:00 PM Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Economy Hours/Ending Weekend Time This parameter defines the system-wide end of Economy dispatch hours for the weekend. During Economy hours, the system sends any casual or administered network messages marked for Economy dispatch since the end of Economy Hours on the previous day. When/How to Use Enter the hour and minutes that Economy time ends in standard AM/PM time. The same Economy time is used for Saturday and Sunday; you cannot specify different Economy times. If you use Military format, the system converts the time to AM/PM format after you save and exit System Setup. W hen setting Economy hours, use the off-peak rate period defined by the phone carrier. Many carriers have different off-peak hours on the weekend. It is recommended that you end the Economy hours a few minutes before the end of the lower rate period to allow for discrepancies between the system clock and the carrier’s clocks. The Economy time frame can overlap into the next day. For example, Sunday’s time may extend into Monday morning. In this case, the hours that
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-38 extend into Monday are still considered part of the weekend Economy time. Related Parameters/Features You can use the Economy Dispatch fields on the Network Node Maintenance dialog box to override Economy Hours for individual nodes. The Starting W eekend Time determines when Economy Hours begin. If Set Too High Not applicable. If Set Too Low Not applicable. Min — Max — Default 6:00 AM Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Economy Hours/Ending Weekday Time This parameter defines the system-wide end of Economy dispatch hours during the week. During Economy hours, the system sends any casual or administered network messages marked for Economy dispatch since the end of Economy Hours the previous day. When/How to Use Enter the hour and minute that Economy time ends in standard AM/PM time. The same Economy time is used for each weekday; you cannot specify different Economy times for different weekdays. If you use Military format, the system converts the time to AM/PM format after you save and exit System Setup. W hen setting Economy hours, use the off-peak rate period defined by the phone carrier. It is recommended that you end the Economy hours a few minutes before the end of the lower rate period to allow for discrepancies between the system clock and the carrier’s clocks. The Economy time frame can overlap into the next day. For example, Friday’s time may extend into Saturday morning. In this case, the hours that extend into Saturday are still considered part of the weekday Economy time. Related Parameters/Features You can use the Economy Dispatch fields on the Network Node Maintenance dialog box to override Economy Hours for individual nodes. The Starting W eekday Time determines when Economy Hours begin. If Set Too High Not applicable. If Set Too Low Not applicable. Min — Max — Default 6:00 AM Requires Restart No Switch-Dependent No Set by Integrator No
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-39 Networking Parameters Maximum Number of Attempts Before Failure This parameter defines the allowed number of unsuccessful dispatch attempts to an Administered node before the system deactivates the node. W hen a node is inactive, subscribers cannot send any messages to it until it has been reactivated on the Network Node Maintenance dialog box. This parameter only applies to OctelNet and Administered AMIS nodes. An attempt is counted whenever the system returns one of the following messages to the sending subscriber’s mailbox: · Maximum number of retries for busy has been reached · Minimum number of retires for no answer has been reached · Number of Attempts on the Network Node Maintenance dialog box has been reached · Destination mailbox is full · Dispatch has failed For example, if you set this parameter to 5, the node will be disabled when five messages to that node have been returned to the sending subscribers’ mailboxes. When/How to Use The default for this parameter should be sufficient for most systems. If subscribers notify you that they are unable to enter a node number when sending a network message, he node has probably been deactivated. Check the Network Node Maintenance dialog box to determine if the system has automatically disabled the Node Active checkbox. If so, you should determine the reason for the messaging failures before reactivating the node. Related Parameters/Features Each time the No Answer/Number of Retries is reached for a message, the system returns the message to the subscriber’s mailbox and an attempt is counted toward the Maximum Number of Attempts Before Failure. Each time the Busy/Number of Retries is reached for a message, the system returns the message to the subscriber’s mailbox and an attempt is counted toward the Maximum Number of Attempts Before Failure. Each time the Number of Attempts on the Network Node Maintenance dialog box is reached for a message, the system returns the message to the subscriber’s mailbox and an attempt is counted toward the Maximum Number of Attempts Before Failure. If Set Too High It may be some time before you determine that there is a problem with a node. If Set Too Low You may deactivate nodes unnecessarily. Setting this parameter to 0 acts the same as when you set it to 1. Min 0 Max 9 Default 5 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Maximum Delay for Queued Dispatch in Minutes This parameter defines the number of minutes that any message can be held in a standard dispatch queue. W hen any message in the queue reaches the maximum delay, the system dispatches all messages in the queue. This parameter applies to all network messages assigned standard dispatch (OctelNet, Administered AMIS, Casual AMIS).
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-40 When/How to Use W hen setting this parameter, keep in mind that only one message in the queue will be held for the maximum delay. When the delay is reached, the system sends all messages in the queue, regardless of how long they have been there. Consider what type of messages subscribers usually send with standard dispatch. If time-critical messages are regularly sent with standard dispatch, you may want to set this parameter low to ensure that messages are sent in a timely manner. Also consider how active the queues are. The more messages that are regularly sent with standard dispatch, the higher you can set this parameter. Related Parameters/Features This parameter defines the delay for queued dispatch on a system-wide basis. You can override this parameter for individual nodes using the Standard Dispatch Maximum Delay field on the Network Node Maintenance dialog box. If Maximum Number of Queued Messages in System Setup or Maximum Messages or Maximum Delay on the Network Node Maintenance dialog box is reached first, the system dispatches all of the messages in the queue before the maximum delay is reached. If Priority dispatch is the enabled dispatch option available in the Classes of Service, subscribers cannot send messages with Standard dispatch, and this parameter is not used. The messaging system creates queues for standard dispatch based on the System Telephone Access Number, not the node number. Therefore, on an OctelNet system, if you create multiple nodes for a single destination, the dispatch queue can contain messages for different nodes. If Set Too High Some messages may be held in the queue for quite a while before they are dispatched. If Set Too Low The system will make more outcalls to the remote sites to dispatch messages. Min 3 Max 999 Default 15 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Maximum Number of Queued Messages This parameter defines the number of messages that can accumulate in a standard dispatch queue. W hen the queue reaches the maximum number, the system dispatches all messages in the queue. This parameter applies to all network messages (OctelNet, Administered AMIS, Casual AMIS) assigned Standard dispatch. When/How to Use Consider what type of messages subscribers usually send with standard dispatch. If time-critical messages are regularly sent with standard dispatch, you may want to set this parameter low to ensure that messages are sent in a timely manner. Also consider how active the queues are. The more messages that are regularly sent with standard dispatch, the higher you can set this parameter.
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-41 Related Parameters/Features This parameter defines the maximum messages for queued dispatch on a system-wide basis. You can override this parameter for individual nodes using the Standard Dispatch Maximum Messages field on the Network Node Maintenance dialog box. If Maximum Delay for Queued Dispatch in Minutes parameter in System Setup or Maximum Delay or Maximum Messages on the Network Node Maintenance dialog box is reached first for a queue, the system dispatches all of the messages in the queue before the maximum number of messages accumulate. If Priority dispatch is the enabled dispatch option available in the Classes of Service, subscribers cannot send messages with Standard dispatch, and this parameter is not used. The messaging system creates queues for standard dispatch based on the System Telephone Access Number, not the node number. Therefore, on an OctelNet system, if you create multiple nodes for a single destination, the dispatch queue can contain messages for different nodes. If Set Too High Some messages may be held in the queue for quite a while before they are dispatched. If Set Too Low The system will make more outcalls to the remote sites to dispatch messages. Min 2 Max 9 Default 3 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters No Answer/ Number of Retries This parameter defines the number of no answer responses the system allows when attempting dispatch to a remote access phone number. This parameter applies to all outbound network messaging (OctelNet, Administered AMIS, Casual AMIS, Network Replies). When/How to Use The default for this parameter should be sufficient on most systems. Related Parameters/Features The No Answer/Delay (in Minutes) parameter determines how long the messaging system waits between retries for attempts resulting in a no answer. If the Number of Retries for Busy is reached first, the system places the message in the sender’s new message queue and makes no further attempts. Each time the No Answer/Number of Retries is reached for a message and the system returns the message to the sender’s mailbox, an attempt is counted toward the Maximum Number of Attempts Before Failure. If Set Too High The system may unnecessarily tie up a port trying to reach a remote system that may be down. If Set Too Low The system may unnecessarily return messages to subscriber mailboxes. If this parameter is set to 0, the system places the message in the sender’s mailbox after the first attempt resulting in a no answer. Min 0 Max 99 Default 5 Requires Restart No Switch-Dependent No Set by Integrator No
13. Setting Up the System Implementation and Service Manual System Setup Parameters List13-42 Networking Parameters No Answer/Delay (in Minutes) This parameter defines the number of minutes the messaging system waits between retries when dispatching to a remote access phone number that does not answer. This parameter applies to all outbound network messaging (OctelNet, Administered AMIS, Casual AMIS, Network Replies). When/How to Use The default for this parameter should be sufficient for most systems. Related Parameters/Features This parameter determines the delay between No Answer/Number of Retries. If Set Too High The higher you set this parameter, the longer it will take for the message to reach its intended destination If Set Too Low The lower you set this parameter, the faster the system exhausts the number of retries. Min 3 Max 99 Default 5 Requires Restart No Switch-Dependent No Set by Integrator No Networking Parameters Busy/Number of Retries This parameter defines the number of busy responses the messaging system allows when attempting dispatch to a remote access phone number. This parameter applies to all outbound network messaging (OctelNet, Administered AMIS, Casual AMIS, Network Replies). When/How to Use The default for this parameter should be sufficient on most systems. Related Parameters/Features The Busy/Delay (in Minutes) determines how long the system waits between retries for attempts resulting in a busy. If the Number of Retries for No Answer is reached first, the system places the message in the sender’s new message queue and makes no further attempts. Each time the specified Busy/Number of Retries is reached for a message and the system returns the message to the sender’s mailbox, an attempt is counted toward the Maximum Number of Attempts Before Failure. If Set Too High The system may unnecessarily tie up a port trying to reach a remote system that may be down. If Set Too Low The system may unnecessarily return messages to subscriber mailboxes. If this parameter is set to 0, the system places the message in the sender’s mailbox after the first attempt resulting in a busy. Min 0 Max 99 Default 5 Requires Restart No Switch-Dependent No Set by Integrator No