Lucent Technologies Octel 100 Implementation And Service Manual

							17. W orking with V-Trees
Implementation and Service ManualManaging Fax Retrieval Documents 17-63
Regardless of the size and contents of the header and footer files, the system always
prints the information bar immediately after the header.
3.  If you want to add a footer or logo to the bottom of the cov er page, fax the logo or
footer into the system, then change the name of the fax document to FOOTER.TIF
and sav e it in the \CVR1 directory.
You can also create a header or footer for the cov er page by creating the file, sav ing
it with a TIF/F format, then sav ing it as the HEADER.TIF file or FOOTER.TIF file in
the \CVR1 directory. Note that the TIF/F format is not the same as the TIF format.
Deleting Fax Retrieval Documents
To delete a Fax Retriev al document from the system, use any of the file deletion tools
av ailable in OS/2. A Fax Retriev al document file is deleted the same way as any other
file in OS/2 is deleted. 
						

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Notes: 
						

							Implementation and Service Manual  Using Network Messaging18-1
CHAPTER 18
Using Network Messaging
One important feature of the messaging system is its ability to communicate with other
messaging systems. Procedures in this chapter will help you to:
·  Send messages to other messaging systems
·  Receiv e messages from other messaging systems
·  Create network nodes
·  Edit a network node
·  Delete a network node
·  Deactiv ate a node
·  Activ ate a node
·  Search for a network node
·  Manage NameNet directories 
						

							18. Using Network Messaging
Implementation and Service Manual  Sending Messages to Other Voice Mail Systems18-2
Sending Messages to Other Voice Mail Systems
The Audio Messaging Interchange Specification (AMIS) and OctelNet are network
protocols that allow the messaging system to communicate with other messaging
systems. Using AMIS or OctelNet, a messaging system subscriber can address and send
v oice-mail messages to a subscriber on another messaging system basically the same
way the subscriber sends a message to another subscriber on the same system.
The AMIS protocol allows the messaging system to communicate with v irtually any other
messaging system. Messages sent using AMIS can be Casual, meaning the sender
addresses the message by specifying the entire phone number of the other messaging
system and the destination mailbox number, or they can be Administered, meaning the
sender specifies only the node number of the other messaging system and the
destination mailbox number. A node number is simply a code that represents the
complete phone number for another messaging system. You must set up node numbers
in the messaging system before subscribers attempt to use them to send messages to
other messaging systems.
Though AMIS allows the messaging system to communicate with other messaging
systems, this protocol limits the options av ailable to the subscriber sending the message.
The subscriber cannot, for example, use the Message Confirmation or the Dial by Name
features when sending AMIS messages.
The OctelNet protocol allows the messaging system to communicate only with other
systems that support OctelNet. This protocol, howev er, prov ides the subscriber with all
of the options, except sending faxes, normally av ailable when the message is sent to
another subscriber on the same system, such as Message Confirmation and Dial by
Name. As with Administered AMIS, subscribers using OctelNet need only enter node
numbers and destination mailbox numbers when sending messages to other systems
that support OctelNet.
To send a message to a messaging system that has no defined node number:
1.  Log into a mailbox and record a message.
If you hang up while recording, the message will 
not be sent because it has not been
addressed.
2.  At the prompt, “Enter the destination...,” press  .
3.  W hen prompted, enter the telephone number of the other messaging system, then
press .
4.  W hen prompted, enter the destination mailbox number, then press . A
destination confirmation message v oices.
5.  To send the message using the Economy dispatch options set up for the mailbox,
press . Otherwise, the system automatically sends the message with the highest
dispatch option av ailable for the mailbox.
6.  To send the message, press . The message is sent to the entered destination.
Fax messages 
cannot be sent to another messaging system. If you attempt to send a
message that includes a fax, only the v oice message is sent to the other messaging
system. 
						

							18. Using Network Messaging
Implementation and Service Manual  Rec eiving Mes s ages  f rom O ther Mes s aging Sys tems18-3
To send a message to a messaging system that has a defined node number:
1.  Log into the mailbox and record a message.
If you hang up while recording, the message will 
not be sent because it has not been
addressed.
2.  At the prompt, “Enter the destination...,” enter the destination node number and
mailbox number. For example, to send a message to mailbox 1234 on the
messaging system designated by node 324, enter 3241234.
3.  W hen prompted, select the appropriate dispatch option. The message is sent based
on the dispatch option you selected and the node setup.
4.  To send the message using the Economy dispatch options set up for the mailbox,
press . Otherwise, the system automatically sends the message with the highest
dispatch option av ailable for the mailbox.
5.  To send the message, press . The message is sent to the entered destination.
Fax messages cannot be sent to another messaging system. If you attempt to send a
message that includes a fax, only the v oice message is sent to the other messaging
system.
Receiving Messages from Other Messaging Systems
A message sent to a messaging system mailbox from another messaging system is
receiv ed like any other message to the mailbox. The system manager on the other
messaging system must simply set up a connection to the messaging system to allow
the two systems to communicate.
As long as the messaging system is set up to receiv e network messages from other
messaging systems, and the class of serv ice enables a mailbox to receiv e messages,
the mailbox can receiv e messages from all other messaging systems.
Creating a Network Node
You can create two types of network nodes that allow the system to communicate with
other messaging systems:
· AMIS nodes
· OctelNet nodes
OctelNet nodes can only be created for use with another system that supports OctelNet.
You can create multiple OctelNet nodes that use the same serial number. For additional
information, see the topic, Creating Multiple OctelNet Nodes for Another System, later
in this chapter. 
						

							18. Using Network Messaging
Implementation and Service Manual Creating a Network Node18-4
To create an AMIS node:
1.  From the Options menu, click Network Maintenance. The Select Node dialog box
displays.
 
2.  In the Enter Node Number field, enter the number of the node to create, then click
Create. The Network Node Maintenance dialog box displays the node number in the
Node Number field. Note that you must enter a number for the node in the Select
Node dialog box since there is no default v alue. This number must be unique and it
cannot begin with zero.
 
The number that a subscriber enters to send a message to another messaging
system is comprised of the node number and the mailbox number on the other
system. If the other system uses the same first number or numbers for all of the
mailboxes, you can shorten the number the subscriber has to enter to send
messages to the other system by including the common number(s) at the end of the
node number you specify and changing the number of insignificant digits on the
Network Node Maintenance dialog box. The insignificant digits v alue denotes the
number of digits that are not part of the mailbox number.
For example, if all mailboxes on the other messaging system begin with a 7 and are
four digits long, you can enter 347 as the node number, and specify that there are
only two insignificant digits. To send a message to mailbox 7234 through that node,
the subscriber enters 347234. If all the mailboxes on the other messaging system do
not begin with a 7, howev er, the node number would be 347 and the insignificant
digits would be the default v alue 3. To send a message to mailbox 7234 through the
node, the subscriber must enter 3477234.
3.  In the System Name field, enter the name of the other messaging system. The
system name is used to help locate a specific node using the search feature. If the
system name is left blank, the Access Phone number is used for the system name.
4.  To allow subscribers to use the node to send messages, select the Node Activ e
option. This option enables you to turn a node on or off easily without deleting the 
						

							18. Using Network Messaging
Implementation and Service Manual Creating a Network Node18-5
node. W hen you turn the node off, subscribers cannot send messages to the other
messaging system through the node, and all messages that were scheduled to be
sent to that system are returned to the message sender with an appropriate
message.
5.  If there is an internal telephone network that allows users to call extensions on the
other messaging system, enter the internal telephone network prefix for that location
in the Prefix Code field. If there is not an internal telephone network set up for the
other messaging system, do not change the default for the Prefix Code field. The
prefix you enter can be up to three digits long.
6.  In the Access Phone Number field, enter the number (up to 16 characters) to dial for
the other messaging system. Note that this number must be unique on the system.
Two AMIS nodes cannot be set up to dial the same phone number.
The access phone number 
must include the country code, area code, and local
number of the other messaging system. For example, to create a node that has 1 for
the country code, 941 as the area code, and 555-1234 for the local number, you
must enter 19415551234 in the Access Phone Number field.
7.  If the node number includes the first number or numbers used for all the mailbox
numbers on the other messaging system, enter the number of digits from the left
before the common mailbox number(s) in the Insignificant Digits field. For example,
if all mailboxes begin with a 7 and the node number is 347, enter 2 in the
Insignificant Digits field to specify that the 7 in the node number is part of the
mailbox number.
8.  In the Mailbox Length field, enter the number of digits in the mailbox number on the
other system. This v alue determines how many numbers the subscriber has to enter
to specify the message destination mailbox. If the subscriber does not enter the
correct number of digits for this messaging system’s mailboxes, the system prompts
the subscriber to reenter the number.
The total number of digits the subscriber must enter to send a message to a node is
determined by adding the number of insignificant digits to the number of digits in the
mailbox number.
9.  To ov erride call progress when the system calls the other messaging system, enter
the number of seconds the system should wait before messages are sent in the
Answer Time field. It is recommended that you change this v alue from the default
v alue of zero only when the system is unable to send messages to the system with
call progress activ e.
Use caution when ov erriding call progress. The system calls the other messaging
system and waits the number of seconds entered in the Answer Time field. If this
v alue is set too high, such as the maximum 999, the system uses a port on the
system for ov er 15 minutes, prev enting the system from using that port for logging
calls or performing system maintenance.
10.  In the System Prompt field, enter the number of the prompt that is v oiced when
subscribers send messages to this v oice system.
11.  Under Network Node Type, select AMIS to specify that this is an AMIS node. 
						

							18. Using Network Messaging
Implementation and Service Manual Creating a Network Node18-6
The Response Allowed and Transmit Name options are used for OctelNet nodes
only.
The Standard Dispatch and Economy Dispatch options on this dialog box allow you
to ov erride the dispatch options set up for the system. For example, you may alter
the economy dispatch options to send messages to messaging systems in other time
zones to enable subscribers to receiv e messages during normal business hours in
their particular time zone.
12.  In the Maximum Messages field, enter the number of messages that should be
marked for dispatch to this node before the system sends all the messages to the
node. This allows the system to send multiple messages at one time, reducing long-
distance fees.
13.  In the Maximum Delay field, enter the number of minutes that should be marked for
dispatch to this node before the system sends all the messages to the node. This
allows you to set a maximum time limit on how long a message can wait before it is
sent to the other messaging system.
All messages marked for standard dispatch through a node are sent when either the
maximum number of messages is reached, or the first message marked for dispatch
exceeds the maximum delay v alue, whichev er occurs first.
14.  Under Economy Dispatch, in the W eekday On field, enter the time of day to begin
the economy dispatch for weekdays. Economy dispatch options allow you to specify
the time when it is most economical to send messages to other messaging systems,
based on long distance fees.
15.  Under Economy Dispatch, in the W eekday Off field, enter the time of day to end the
economy dispatch for weekdays.
16.  Under Economy Dispatch, in the W eekend On field, enter the time of day to begin
economy dispatch on weekends.
17.  Under Economy Dispatch, in the W eekend Off field, enter the time of day to end the
economy dispatch on weekends.
If a weekday time frame extends past midnight, the economy dispatch extends to
that time on Saturday morning. This also applies if the weekend time frame extends
past midnight. The economy dispatch then extends into Monday morning.
18.  Under System Administrator Information, in the First Name field, enter the first name
of the person responsible for maintaining the other messaging system.
19.  Under System Administrator Information, in the Last Name field, enter the last name
of the person responsible for maintaining the other messaging system.
20.  Under System Administrator Information, in the Phone Number field, enter the
phone number of the person responsible for maintaining the other messaging
system.
21.  Under System Administrator Information, in the Mailbox field, enter the mailbox
number of the person responsible for maintaining the other messaging system. 
						

							18. Using Network Messaging
Implementation and Service Manual Creating a Network Node18-7
The System Administrator Information is for your information only. By entering the
appropriate information, you can keep a record of the person responsible for
maintaining the other messaging system.
22.  To sav e the node with the entered v alues, click Sav e. The node is created with the
entered v alues.
23.  To create another node, click Create, then when the Select Node dialog box
displays, follow steps 2 – 22.
24.  To v iew other nodes, click Prev ious or Next.
25.  To close the dialog box, click OK. The main window displays.
To create an OctelNet node:
1.  From the Options menu, click Network Maintenance. The Select Node dialog box
displays.
 
2.  In the Enter Node Number field, enter the number of the node to create, then click
Create. The Network Node Maintenance dialog box displays the node number in the
Node Number field. Note that you must enter a number for the node since there is no
default v alue. This number must be unique and cannot begin with zero. 
						

							18. Using Network Messaging
Implementation and Service Manual Creating a Network Node18-8
The number that a subscriber enters to send a message to another messaging
system is comprised of the node number and the mailbox number on the other
system. If the other system uses the same first number or numbers for all of the
mailboxes, you can shorten the number that the subscriber has to enter to send
messages to the other system by including the repeated number at the end of the
node number you specify and changing the number of insignificant digits on the
Network Node Maintenance dialog box. The insignificant digits v alue denotes the
number of digits that are not part of the mailbox number.
For example, if all mailboxes on the other messaging system begin with a 7 and are
four digits long, you can enter 347 as the node number, and specify that there are
only two insignificant digits. To send a message to mailbox 7234 through that node,
the subscriber enters 347234. If all the mailboxes on the other messaging system do
not begin with a 7, howev er, the node number would be 347, and the insignificant
digits would be the default v alue 3. To send a message to mailbox 7234 through the
node, the subscriber must enter 3477234.
3.  In the System Name field, enter the name of the other messaging system. The
system name is used to help locate a specific node using the search feature. If the
system name is left blank, the Access Phone number is used for the system name.
4.  To allow subscribers to use the node to send messages, select the Node Activ e
option. This option enables you to turn a node on or off easily without deleting the
node. W hen you turn the node off, subscribers cannot send messages to the other
messaging system through the node, and all messages that were scheduled to be
sent to that system are returned to the message sender with an appropriate
message.
5.  If there is an internal telephone network that allows users to call extensions on the
other messaging system, enter the internal telephone network prefix for that location
in the Prefix Code field. If there is not an internal telephone network set up for the
other messaging system, do not change the default for the Prefix Code field. The
prefix you enter can be up to three digits long.
6.  In the Access Phone Number field, enter the number (up to 16 characters) to dial for
the other messaging system.
The access phone number must include the country code, area code, and local
number of the other messaging system. For example, to create a node that has 1 for
the country code, 212 as the area code, and 555-1234 for the local number, you
must enter 12125551234 in the Access Phone Number field.
7.  If the node number includes the first number or numbers used for all the mailbox
numbers on the other messaging system, enter the number of digits from the left
before the common mailbox number(s) in the Insignificant Digits field. For example,
if all mailboxes begin with a 7 and the node number is 347, enter 2 in the
Insignificant Digits field to specify that the 7 in the node number is part of the
mailbox number.
8.  In the Mailbox Length field, enter the number of digits in the mailbox number on the
other system. This v alue determines how many numbers the subscriber has to enter
to specify the message destination mailbox. If the subscriber does not enter the
correct number of digits for this messaging system’s mailboxes, the system prompts
the subscriber to reenter the number.