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Lucent Technologies Octel 100 Implementation And Service Manual
Lucent Technologies Octel 100 Implementation And Service Manual
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5. Preparing the Hardware Implementation and Service ManualIns talling Ferrite Bead Cable Clamps5-9 To install the voice and fax boards: 1. Turn off the power to the PC and any peripherals. 2. Unfasten the screws retaining the PC’s cov er and remov e the cov er. 3. Select an expansion slot in which to install the board. Use an 8- or 16-bit slot for the Dialogic DIALOG/4, D/4xD, D/42-SL, D/42-SX, and D/42-NS boards. Use a 16-bit slot for the Brooktrout fax boards. 4. Unfasten the screw retaining the slot cov er, located at the rear of the PC chassis, and remov e the slot cov er. 5. Insert the board into the expansion slot by holding the board at the top of each corner. Apply equal pressure to both sides of the board and push down firmly to seat the board. The board should easily slide down most of the way. If you feel any resistance, check the alignment of the board. Repeat for each v oice or fax board you are installing. 6. Make sure that the board’s RJ-11 or RJ-14 jacks are accessible from the rear of the PC chassis. 7. Secure the board’s metal bracket with the retaining screw. 8. Replace the PC’s cov er and fasten it back into place with the retaining screws. Installing Ferrite Bead Cable Clamps Ferrite bead cable clamps must be installed on the following v oice and fax board I/O cables to meet current EMI suppression requirements: · Dialogic D/42D-SX (2-cable) · Brooktrout TruFax (2-cable) · Dialogic D/42D-NS (4-cable) · Dialogic D/42D-SL (4-cable) The procedure used to install the ferrite bead cable clamps depends on the number of cables connected to the v oice or fax boards. Notes on the following illustrations: · All numerical dimensions referenced on the attached drawings are in inches, with corresponding metric v alues, in millimeters. · The ferrite clamp is attached to the end of the cable closest to the system.
5. Preparing the Hardware Implementation and Service ManualIns talling Ferrite Bead Cable Clamps5-10 Installing the Ferrite Bead Cable Clamps on 2-Cable Boards W hen installing the ferrite bead cable clamps on 2-cable boards, a separate clamp is used on each cable. Refer to the following illustration when installing the ferrite bead cable. To install the ferrite bead cable clamp on the Dialogic D/42D-SX or Brooktrout TruFax board cable: 1. Locate the phone cable, as labeled in the illustration. 2. Unlatch the ferrite clamp and wrap one loop of cable through the ferrite (the cable will actually pass through the ferrite twice). Space the ferrite clamp 2.5 inches (65 mm) from the system end of the cable, as shown in the illustration. 3. Clip the ferrite clamp closed around the phone cable. 4. Plug the phone cable into one of the phone jacks on the v oice or fax board. 5. Repeat steps 2 through 4 to install the ferrite bead cable clamp on the second phone line that plugs into the v oice or fax board. Installing the Ferrite Bead Cable Clamps on 4-Cable Boards W hen installing the ferrite bead cable clamps on 4-cable boards, one clamp is used on all 4 board cables. Refer to the following illustration when installing the ferrite bead cable. To install the ferrite bead cable clamp on the Dialogic D/42D-SL or D/42D-NS board cable: 1. Locate the phone cables, as labeled in the illustration. 2. Unlatch the ferrite clamp and place all four v oice board cables in it. Space the ferrite clamp 3.0 inches (75 mm) from the system end of the cable, as shown in the illustration. 3. Clip the ferrite clamp closed around the phone cables.
5. Preparing the Hardware Implementation and Service ManualConnecting the Telephone Lines5-11 4. Place two cable ties, one on either side of the ferrite cable clamp, around the four cables to ensure that the clamp stays in place, as shown in the illustration. 5. Plug the phone cables into the phone jacks on the v oice board. See the following topic, “Connecting the Telephone Lines.” Connecting the Telephone Lines After you install the v oice boards, you must connect them to the switch. The method of connection depends on the type of v oice boards you are using. Connecting Dialogic DIALOG/4 and D4xD Boards The Dialogic DIALOG/4 and D4xD boards hav e two RJ-14 jacks on the brackets. Each jack carries two telephone lines: · The top RJ-14 jack supports channels 1 and 2. Channel 1 is the inside pair of wires; Channel 2 is the outside pair. · The lower RJ-14 jack supports channels 3 and 4. Channel 3 is the inside pair of wires; Channel 4 is the outside pair. If the switch uses RJ-14 jacks, you need a pair of standard 4-wire modular cables. If the switch uses RJ-11 jacks, also called single-line terminations, you need RJ-14 to RJ-11 splitting cables. If one was not supplied with your system, they are av ailable from most electronic stores. Each splitting cable consists of an RJ-14 plug and a Y cable that terminates in two RJ-11 plugs. If you hav e another type of telephone line termination, use an adapter or connector that starts with an RJ-14 connection and ends with the required termination. To connect the Dialogic DIALOG/4 and D4XD boards to the phone system: 1. Insert the RJ-14 end of the modular telephone cable into one of the phone connectors on the bracket of the v oice board. The cable should slide in easily and stay in place after the connection is made. 2. Connect the other end of the telephone cable to a telephone line termination on the phone system. 3. Repeat step 2 for the other phone connector on the back of the first board. 4. Repeat steps 1-3 for each v oice board you are using. Connecting the Fax Lines After you install the Brooktrout TruFax fax boards, you must connect them to the phone system. There are two methods of connecting fax boards: Transfer Method – Denotes a situation where the system performs an internal transfer from a v oice port to a fax port when: · An incoming fax is detected. · A caller chooses to attach a fax message to a v oice message.
5. Preparing the Hardware Implementation and Service ManualConnecting the Fax Lines5-12 · The system deliv ers a fax retriev ed from a V-Tree. Non-Transfer Method – Denotes a situation where v oice and fax channels share telephone extensions. Using this method, both v oice and fax transmission and reception occur on the same line. Consult the Configuration Note for the phone system to determine whether a specific method is required to connect the fax board to the switch. For additional information, see the following considerations. Using the Transfer Method vs. the Non-Transfer Method Use the following table to help determine whether you should connect the fax lines using the transfer or non-transfer method. 1. Does your system use Dialogic D/42-NS, SL, or SX voice board(s)? If Yes, you must use the Transfer Method. If No, go to step 2. 2. How many analog voice ports are installed? _________ Go to step 3. 3. How many analog fax ports are installed? _________ Go to step 4. 4. Are the number of ports for steps 2 and 3 equal? If Yes, go to step 5a. If No, go to step 5b. 5a. Does the PBX support station-to-station blind transfers? If Yes, go to step 6. If No, you may either: · Use the Non-Transfer Method. · Use Central Office lines to the fax board(s) using the Transfer Method. 5b. Does your PBX support station-to-station blind transfers? If Yes, use the Transfer Method. If No, use Central Office lines to the fax board(s) using the Transfer Method. 6. Add the ports for steps 2 and 3. For example, if there are 4 voice ports and 4 fax ports, the total is 8. ________ Does the current PBX configuration support this number of analog extensions without exhausting the PBX capacity? If Yes, you may either use the Transfer Method or Non-Transfer Method. If No, the Non-Transfer Method is recommended. Connecting TruFax Boards for the Transfer Method Use the same procedure to connect Brooktrout TruFax boards for the Transfer method. Consider the following when connecting these boards for the Transfer method: · The TruFax boards each hav e two RJ-11 jacks on the bracket. The top jack represents channels 1; the lower jack represents channel 2. · You must identify the extensions connected to each fax channel on the Fax Extensions tab in System Setup. · Depending on the type of termination from the switch and the type of boards used, splitters may be required.
5. Preparing the Hardware Implementation and Service ManualConnecting the Fax Lines5-13 The following diagram represents a sample wiring configuration for the Transfer method. In the sample diagram, the v oice board and the switch use RJ-14s, while the fax port uses RJ-11 connectors. In this case a splitter must be used to connect the two RJ-11 lines from the fax board to the switch. Connecting TruFax Boards for the Non-Transfer Method Consider the following when connecting TruFax boards for the Non-Transfer method: · Each v oice channel must be assigned the same extension as the corresponding fax channel; for example, if you assign extension 2100 to v oice channel 1, fax channel 1 must also be assigned extension 2100. · You must hav e the same number of v oice channels as fax channels. · Depending on the type of termination from the switch and the type of boards used, splitters may be required. The following diagram represents a sample TruFax wiring configuration for the Non-Transfer method. Note that you must use two TruFax boards with each 4-port v oice board installed.
5. Preparing the Hardware Implementation and Service ManualInstalling the Sentinel5-14 Installing the Sentinel The sentinel shipped with the messaging system controls: · System software v ersion access · Access to optional modules such as OctelNet™, AIM, Visual Mailbox, and the Visual Architect™ Toolkit · System copy protection All messaging system sentinels are assigned a unique serial number, which identifies the system and allows you to perform certain upgrades using the Sentinel Upgrade utility. The sentinel is preinstalled on most messaging systems. To install the sentinel: 1. Make sure that the PC’s parallel ports are properly installed and configured. For example, if two ports are configured as LPT1, the messaging system may not be able to locate the sentinel. In this case, the messaging system does not run. 2. Attach the sentinel to the parallel port configured as LPT1. You must attach the sentinel before you attempt to run the messaging software, and it must remain attached while the system is running. If the proper sentinel is not attached, you cannot run the messaging system. Installing Serial Integration Hardware If the messaging system is using serial integration, refer to the switchs Configuration Note to: · Determine what, if any, additional hardware is required and how to install it · Configure the dev ice for use with the messaging system Installing and Testing the Uninterruptible Power Supply A power failure can cause corruption in any number of open messaging system or operating system files. Using a UPS with the messaging system can greatly minimize the chance of data corruption. See the UPS manual for instructions on installing and testing the UPS. The messaging system can integrate with the UPS through a COM port on the PC. W hen the UPS is integrated with the messaging system and there is a power failure, the system is notified when the UPS reaches a low battery state, and the messaging software automatically performs a proper shutdown. For additional information, see Chapter 11, “Integrating with an Uninterruptible Power Supply.”
5. Preparing the Hardware Implementation and Service ManualConfiguring the IBM V.90 PCI Data/Fax Modem5-15 Configuring the IBM V.90 PCI Data/Fax Modem The IBM V.90 PCI data/fax modem is an internal modem supported for use with the messaging system. This modem is preconfigured on new systems. Use the following instructions if you have to reinstall the operating system. To install and configure the modem’s device driver: 1. Shut down the messaging system if it is currently running. 2. Shut down the PC: a. Click the right mouse button on an empty area of the OS/2 desktop and select Shut down from the menu that displays. b. W hen you are prompted whether you want to close all windows and activ e programs, click OK. c. When prompted to shut down or reboot, turn off power to the PC. 3. Turn on power to the PC. As the PC restarts, when the message displays at the bottom of the screen to “Press for Configuration/Setup,” press . The Configuration/Setup Utility screen displays. 4. Use the down arrow key to highlight Dev ices and I/O Ports and press . The Dev ices and I/O Ports screen displays: a. Use the down arrow to highlight Serial Port Setup and press . The Serial Port Setup screen displays. b. Verify that the Serial Port A Address is set to 3F8h. If is not, use the right arrow key to select 3F8h. c. Use the down arrow key to highlight Serial Port A IRQ. d. Verify that the Serial Port A IRQ is set to IRQ 4. If it is not, use the right arrow key to select IRQ 4. e. Use the down arrow key to highlight Serial Port B Address. f. Verify that the Serial Port B Address is set to 2E8h. If it is not, use the right arrow key to select 2E8h. g. Use the down arrow key to highlight Serial Port B IRQ. h. Verify that the Serial Port B IRQ is set to IRQ 3. If it is not, use the right arrow key to select IRQ 3. i. Press to exit the Serial Port Setup screen. The Dev ices and I/O Ports screen displays. j. Press to exit the Dev ices and I/O Ports screen. The Configuration/Setup Utility screen displays. 5. Use the down arrow key to highlight ISA Legacy Resources and press . The ISA Legacy Resources screen displays: a. Use the down arrow to highlight Interrupt Resources and press . The Interrupt Resources screen displays. b. Use the down arrow to highlight 5. c. Use the right arrow key to select Not av ailable. d. Use the down key to highlight 10.
5. Preparing the Hardware Implementation and Service ManualConfiguring the IBM V.90 PCI Data/Fax Modem5-16 e. Use the right arrow key to select Not av ailable. f. Press to exit the Interrupt Resources screen. The ISA Legacy Resources screen displays. 6. Press to exit the ISA Legacy Resources screen. The Configuration/Setup Utility screen displays. 7. Use the down arrow to highlight Sav e Settings and press . 8. W hen prompted, press to confirm that you want to sav e the settings. 9. Press to exit the Configuration Setup Utility. The Exit Setup screen displays. 10. Select Yes, exit the Setup Utility and press . The PC begins to restart. 11. If the messaging system launches, shut it down. 12. Insert the disk labeled IBM V.90 PCI Data/Fax Modem Driv er Disk in the disk driv e. 13. Open a DOS window: a. From the OS/2 desktop, double-click the OS/2 System icon. The OS/2 System folder opens. b. In the OS/2 System folder, double-click the Command Prompts icon. The Command Prompts folder opens. c. Double-click the DOS W indow icon. A DOS window opens. d. From the C:\ prompt, type A:PMDMCFG and press . e. Record the I/O Port and IRQ # that list on the screen. f. At the C: prompt, type EXIT and press to close the DOS window. The OS/2 desktop displays. 14. From the Command Prompts folder, double-click the OS/2 W indow icon to open an OS/2 window: 15. From the C:\ prompt, type E CONFIG.SYS and press . An OS/2 editor window displays the contents of the CONFIG.SYS file. 16. Locate the line that begins: DEVICE=C:\OS2\BOOT\COM.SYS 17. Make sure that the rest of the line reads as follows: (1,3F8,4)(2,< port address from step 13e>,< IRQ # from step 13e>)(4,2E8,3) 18. Select Sav e from the File menu. a. If this is the first time you hav e sav ed the file, the Sav e Notification dialog box displays. b. Click Type. The Type dialog box displays. c. Click Plain Text, then click Set. The file is sav ed. 19. Double-click the icon in the upper-left corner of the window to close the editor. The OS/2 window displays. 20. Type EXIT and press to exit the OS/2 window.
5. Preparing the Hardware Implementation and Service ManualInstalling the Tape Backup Unit (Optional)5-17 21. Shut down the PC: a. Click the right mouse button on an empty area of the OS/2 desktop and select Shut down from the menu that displays. b. W hen you are prompted whether you want to close all windows and activ e programs, click OK. c. When prompted to shut down or reboot, press to reboot the PC. Installing the Tape Backup Unit (Optional) The Iomega Ditto is an optional tape backup drive supported for use with the messaging system. Depending on the messaging system configuration, either an internal or external tape backup drive may be installed; instructions are provided for both. Installing and Configuring the External Iomega Ditto Tape Drive You must complete the following steps to install and configure the external Iomega Ditto tape drive: · Install the tape drive hardware · Install the BackMaster software · Select the files to be backed up · Configure the messaging system software to automatically back up the selected files Backed-up files are stored on the tape cassette. See the Ditto Tape Systems User’s Guide for information on reinstalling compressed files. Notes: You should not back up messaging systems files while the messaging software is running. Be sure to properly shut down the messaging system before instituting any type of backup procedure, including tape formatting. Make sure you insert a tape cartridge into the Ditto tape drive before attempting to perform a backup. You should clean the Ditto tape drive on a regular basis, following the instructions provided in the Ditto Tape Systems User’s Guide. The external Ditto tape drive includes the following components: · Ditto external tape drive · External power supply · Parallel port cable (cable with 25-pin connectors) · Tape cartridge · BackMaster 32-Bit Multi-Threaded Tape Backup Utility for OS/2
5. Preparing the Hardware Implementation and Service ManualInstalling the Tape Backup Unit (Optional)5-18 Connecting the External Ditto Tape Drive Hardware The following procedure outlines the general steps for connecting the Ditto tape drive in the computer. To install the external tape backup hardware: 1. Shut down the messaging system and turn off the computer. 2. If a printer is currently attached to the sentinel on the PC’s parallel port, unplug it. 3. Connect the female end of the parallel cable to the Ditto 25-pin connector (has a PC icon below it). 4. Connect the male end of the parallel cable to the sentinel on the messaging system PC’s parallel port. 5. If a printer was connected to the messaging system, plug the printer cable into the Ditto drives parallel port (has a printer icon below it). 6. Connect the external power supply to the tape drive and plug the other end into an electrical outlet. When the Ditto drive is first plugged in, the tape drive activity light (small LED on the far right of the front of the drive) flashes and turns off. The power light (small LED to the left of the activity light) stays on. For best results, position the Ditto tape drive at least 10 inches (25 cm) from the messaging system PC monitor. 7. Turn on the messaging system PC. Installing the Software for the External Tape Backup Drive Follow the steps in the procedure below to install and configure the BackMaster software. For additional information, see the BackMaster User Reference Manual. To install the tape backup software: 1. If the messaging system is running, select Exit from the File menu to shut it down. 2. Insert the BackMaster installation disk in the disk drive. 3. Open an OS/2 window. 4. At the command prompt, type A: and press . The A: prompt displays.