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Lucent Technologies Octel 100 Implementation And Service Manual

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    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-63
     
     Related Parameters/Features This parameter determines the length of the flash hook for any codes that
    include an ampersand, such as release codes.
     
     If Set Too High If this parameter is set too high, the phone system may misinterpret the flash
    hook as a hang-up.
     
     If Set Too Low If this parameter is set too low, the phone system may not recognize the flash
    hook.
     
     Min
     0
     Max
     30000
     Default
     50
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     
      Call Transfer Parameters
     
    Pause Interval for
    Comma in Dial
    String (PAINTVL)  This parameter defines the duration of the pause, in 10 milliseconds units,
    represented by a comma in a dialing string. W hen a comma displays in a
    dialing string, the voice board waits the value of PAINTVL before sending th
    e
    next character in the dialing string.
     
     When/How to Use This parameter is set when the Integrator utility is run
     If this parameter is blank, the system default of 200 (two seconds) is used.
    This default should be sufficient for most switches.
     
     Related Parameters/Features This parameter determines the length of the pause for any codes that include
    a comma, such as release codes.
     
     If Set Too High Setting this parameter higher should not adversely affect messaging system
    operation.
     
     If Set Too Low The switch may not recognize the pause.
     
     Min
     0
     Max
     30000
     Default
     200
     Requires Restart
     No
     Switch Dependent
     No
     Set by Integrator
     Yes
     
      Call Transfer Parameters
     
    Inter-Digit Delay
    Time (TONEDLY)  This parameter defines the delay, in 10 millisecond units, between characters
    such as digits and commas in a dialing string necessary for the switch to
    recognize them. This parameter only applies to transfers or outcalls.
     
     When/How to Use If this parameter is blank, the system default of 8 is used. This default should
    be sufficient for most switches.
     
     Related Parameters/Features None.
     
     If Set Too High If this parameter is set too high, the switch may fail to recognize DTMF. In
    addition, OctelNet sessions may fail.
     
     If Set Too Low If this parameter is set too low, the switch may not recognize the pause.
     
     Min
     0
     Max
     30000
     Default
     8
     Requires Restart
     No
     Switch-Dependent
     No
     Set by Integrator
     No 
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-64
     
      Call Transfer Parameters
     
    Duration Time of
    Valid DTMF
    (TONELEN)  This parameter defines the minimum duration, in 10 millisecond units, of
    DTMF digits for them to be recognized by the switch. This parameter applies
    only to transfer and outcalls.
        The TONELEN required for the switch is automatically entered when the
    Integrator utility is run for the switch.
     
     Related Parameters/Features Parameter G72 in the SET_UP.CFG file controls TONELEN for OctelNet. If
    you are using OctelNet, set this parameter to 8.
     
     If Set Too High Setting this parameter higher should not adversely affect messaging system
    operation.
     
     If Set Too Low If this parameter is set too low, the switch may not recognize the digits.
     
     Min
     0
     Max
     30000
     Default
     8
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     
      Call Transfer Parameters
     
    Third-Party
    Transfer (Start)
    Code  This parameter defines the code required for the Visual Mailbox voice fax
    server to place a subscriber’s messaging extension on hold when performing
    an unsupervised transfer when using the dialer or immediate call.
     This parameter only applies to messaging systems that support Visual
    Mailbox.
     
     When/How to Use If the switch requires this code, the system automatically enters it when the
    Integrator utility is run for the switch.
     If this code is incorrect, the switch may misinterpret it as a double flash hook
    or a hang up, and the call will not be transferred.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     15
     Default
     Blank
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
      
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-65
      Call Transfer Parameters
     
    Third-Party
    Transfer (End)
    Code  This parameter defines the code required for the Visual Mailbox voice fax
    server to be released from a conference between the switch, the voice fax
    server, and a subscriber’s extension after a blind transfer is initiated when
    using the dialer or immediate call.
     This parameter applies only to messaging systems that support Visual
    Mailbox.
     
     When/How to Use If the switch requires this code, the system automatically enters it when the
    Integrator utility is run for the switch.
     If this code is incorrect, the switch may misinterpret it as a double flash hook
    or a hang up.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     15
     Default
     Blank
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     Call Screening Parameters (Page 15 of 26)
      The Call Screening parameters define the call screening release codes for the switch. These release
    codes enable the messaging system to either pull the call back from the switch after a no answer, a busy,
    or a reject, or to release the call to the switch on an accept for call screening.
      If the switch uses call screening release codes, they are automatically entered for you when the
    Integrator utility is run for the switch. Do not modify the release codes unless instructed to do so by a
    technical support representativ e. If the release codes are not defined, the messaging system uses an
    ampersand.
      Call screening is av ailable only on messaging systems using superv ised transfers. Call screening must
    be enabled on the Class of Serv ice and Subscriber Settings dialog boxes for subscribers to hav e access
    to the feature.
      If you disable the Enable Automated Attendant parameter on the General tab in System Setup, call
    screening is not av ailable on the messaging system and the Call Screening parameters are dimmed.
     
      Call Screening Parameters
     
    Release Code
    When Busy  This parameter defines the release code required to pull the call back from
    the switch when a busy response is received at the subscriber’s extension for
    a call screening attempt.
     After the messaging system retrieves the call, it informs the caller that the line
    is busy and voices the available options. 
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-66
     
     When/How to Use The Release Code W hen Busy is defined, if required, when the Integrator
    utility is run for the switch. You should not need to modify this parameter after
    it is set by Integrator.
     This release code is hard-coded for some switches and programmable on
    others. If you choose to modify this parameter, it is recommended that you
    write down the original code in case you need to reenter it.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     &,
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     
      Call Screening Parameters
     
    Release Code
    When No Answer  This parameter defines the release code required to pull the call back from
    the switch when no answer is received at the subscriber’s extension for a call
    screening attempt.
     After the system retrieves the call, it informs the caller that there was no
    answer and voices the available options.
     
     When/How to Use The Release Code W hen No Answer parameter is defined, if required, when
    the Integrator utility is run for the switch. You should not need to modify this
    parameter after it is set by Integrator.
     This release code is hard-coded for some switches and programmable on
    others. If you choose to modify this parameter, it is recommended that you
    write down the original code in case you need to reenter it.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     &,
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
      
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-67
      Call Screening Parameters
     
    Release Code
    When Reject  This parameter defines the release code required to pull the call back from
    the switch when the subscriber rejects the call during a call screening
    attempt.
     After the messaging system retrieves the call, it informs the caller that there
    was no answer and voices the available options.
     
     When/How to Use The Release Code W hen Reject parameter is defined, if required, when the
    Integrator utility is run for the switch. You should not need to modify this
    parameter after it is set by Integrator.
     This release code is hard-coded for some switches and programmable on
    others. If you choose to modify this parameter, it is recommended that you
    write down the original code in case you need to reenter it.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     &,
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     
      Call Screening Parameters
     
    Release Code
    When Transfer  This parameter defines the code required to release the call to the switch
    when a subscriber redirects a call screening request.
     
     When/How to Use The Release Code W hen Reject parameter is defined, if required, when the
    Integrator utility is run for the switch. You should not need to modify this
    parameter after it is set by Integrator.
     This release code is hard-coded for some switches and programmable on
    others. If you choose to modify this parameter, it is recommended that you
    write down the original code in case you need to reenter it.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual value.
     
     Related Parameters/Features None.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     &,
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes 
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-68
     Call Waiting Parameters (Page 16 of 26)
      The Call W aiting parameters determine how the messaging system dispatches call waiting attempts. Call
    waiting notifies the subscriber of another incoming call when the subscriber is on the line by sounding a
    tone ov er the subscriber’s handset or intercom. Call waiting is a system-wide feature and cannot be
    activ ated or deactiv ated for indiv idual mailboxes. W hen Enable Automated Attendant is disabled, the
    Call W aiting parameters are dimmed.
     
      Call Waiting Parameters
     
    Call Waiting
    Code  This parameter determines the code the messaging system dials to instruct
    the switch to activate call waiting.
     
     When/How to Use The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual number.
     
     Related Parameters/Features The system dials the Transfer Prefix or the Custom Transfer Code, if defined,
    to transfer the call to the desired extension. If the extension is busy, the
    system places the call on hold, then dials the Call W aiting Code to activate
    the call waiting feature.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     15
     Default
     Blank
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     No
     
      Call Waiting Parameters
     
    Number of
    Attempts for Call
    Waiting  This parameter specifies the number of times the messaging system attempts
    to notify a subscriber of an incoming call before returning a busy or no
    answer condition to the caller.
     
     When/How to Use Set this parameter to a value greater than 0 if you want to use Call W aiting.
     
     Related Parameters/Features None.
     
     If Set Too High If this parameter is set too high, the system ports activating call waiting are
    tied up for Call W aiting instead of calls.
     
     If Set Too Low Not applicable; the default value is the minimum allowed for this parameter.
    Set this parameter to 0 to disable call waiting.
     
     Min
     0
     Max
     9
     Default
     0
     Requires Restart
     No
     Switch-Dependent
     No
     Set by Integrator
     No
     
      Call Waiting Parameters
     
    Release Code for
    Call Waiting  This parameter determines the code the messaging system dials to retrieve
    the call from hold after the call waiting is activated. 
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-69
     
     When/How to Use The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual number.
     
     Related Parameters/Features The system dials the Release Code for Call W aiting after the Call W aiting
    Code to take control of the call.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     Blank
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     No
     Outbound Dialing Parameters (Page 17 of 26)
      The Outbound Dialing parameters define the standards that allow the messaging system to perform
    outcalls through the switch. Messaging system features that require outbound dialing are message
    notification, OctelNet, AMIS, message indicators, and wake-up calls.
     
      Outbound Dialing Parameters
     
    Code for
    Accessing an
    Outside Line  This parameter defines the code required by the switch to access an outside
    line. This code is used by the messaging system to obtain an outside line for
    outbound dialing operations (message notification, message indicators, and
    wake-up calls) when the length of the destination phone number equals or
    exceeds the Number of Digits in Local Telephone Number. The system also
    uses this code for network messaging (OctelNet, AMIS) when no Network or
    Node Prefix is defined, regardless of the length of the destination phone
    number.
     
     When/How to Use This parameter is set when the Integrator utility is run for the switch.
     This code consists of the number you normally press to dial an outside line
    on the phone system, usually followed by a comma to instruct the switch to
    wait momentarily before dialing the number.
     For most phone systems, the default, 9, is used.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual number.
     
     Related Parameters/Features If the Code for Accessing an Outside Line is not properly defined, the system
    will not be able to execute outcalls.
     The Network Prefix or Node Prefix parameters override the Code for
    Accessing an Outside Line for network (OctelNet, AMIS) outcalls.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     16
     Default
     9,
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
      
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-70
      Outbound Dialing Parameters
     
    Number of Digits
    in Local
    Telephone
    Number  This parameter defines the number of digits in telephone numbers in the local
    dialing area.
     When/How to Use In the United States and Canada, the default of 7 is normally used. In other
    countries, however, the number of digits may be different.
     
     Related Parameters/Features Dial Plan is used only when the destination number exceeds the Number of
    Digits in Local Telephone Number.
     The system only uses the Code for Accessing an Outside Line for numbers
    that are equal to or greater than the length of Number of Digits in Local
    Telephone Number.
     The Custom Message Delivery Code is used for Message Notification and
    Fax delivery when the length of the destination number is less than the
    Number of Digits in Local Telephone Number.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     11
     Default
     7
     Requires Restart
     No
     Switch-Dependent
     No
     Set by Integrator
     No
     
      Outbound Dialing Parameters
     
    Maximum Rings
    Before No
    Answer (RINGS)  This parameter defines the number of rings the messaging system will listen
    to before assuming a no answer. This parameter is used only for outdial
    operations.
     
     When/How to Use The default should be adequate for most systems. If you find that the switch
    is routinely pulling calls back, however, try lowering this parameter.
     
     Related Parameters/Features This parameter is used only if the system is supervising calls.
     The Maximum Rings field on the Class of Service dialog box, which controls
    the number of rings that is considered a no answer for both outcalls and
    internal transfers, can override this parameter on a class-of-service basis.
     Do not confuse this parameter with the Ring Count parameter on the Port
    Parameters tab. Ring Count determines the number of rings each port must
    hear before it answers an inbound call.
     
     If Set Too High If you set this parameter higher than the number of rings the switch regards
    as a no answer, the call might go back to the switch.
     
     If Set Too Low If this parameter is set too how, call progress may fail.
     
     Min
     0
     Max
     99999
     Default
     5
     Requires Restart
     No
     Switch-Dependent
     No
     Set by Integrator
     No
      
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-71
      Outbound Dialing Parameters
     
    Use DialPlan
    Database  This parameter determines whether the Dial Plan utility is used to determine
    the correct dialing sequence for the following outcall operations:
    · OctelNet
    ·  Adm inistered AMIS
    ·  Network replies
    ·  Delivery of Fax Retrieval requests
     
     When/How to Use Dial Plan compares destination phone numbers to the Dial Plan database to
    determine whether the numbers are local. If a match is found, the last seven
    digits, but not the area code, are dialed. If the numbers do not match
    identified local prefixes, the entire num ber is dialed.
     For network replies to long distance numbers within the country, Dial Plan
    also determines whether the Long Distance Access Code is inserted in the
    dialing string.
     If you enable this parameter, you must configure the Dial Plan utility.
     
     Related Parameters/Features Dial Plan is only used when the length of the destination number is equal to
    or greater than the Number of Digits in Local Telephone Number.
     Make sure that you enter the Long Distance Access Code on the Networking
    tab to ensure that network replies are dialed properly.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     —
     Max
     —
     Default
     No
     Requires Restart
     No
     Switch-Dependent
     No
     Set by Integrator
     No
     
      Outbound Dialing Parameters
     
    Time to Wait for
    Possible
    Incoming Call
    (SCHDWAIT)  This parameter defines the amount of time, in 10 millisecond units, that the
    messaging system waits for dial tone to be recognized before initiating a
    scheduled outbound event on a port. SCHDW AIT starts as soon as the port
    comes off hook. If the system detects dial tone within the SCHDW AIT limit, it
    immediately initiates the outbound event.
     The system recognizes dial tone by detecting continuous energy for the length
    of time specified by the DTONW AIT parameter on the Message Delivery tab.
    DTONW AIT must be recognized within the SCHDW AIT time frame. If the
    system does not recognize dial tone within SCHDW AIT, it assumes that there
    is an incoming call and does not initiate the outbound event. In this case, the
    system answers the call and places it at the main greeting.
     While this parameter does not prevent call collision, it does prevent the loss
    of outbound events due to call collision. If call collision does occur, however,
    the inband information for the incoming call may be lost.
     
     When/How to Use This parameter is set when the Integrator utility is run for the switch.
     If you find that outbound events are routinely not occurring as scheduled, try
    increasing this parameter.
     If you set this parameter to 0, the system does not look for dial tone before
    starting an outbound event. If a port is not a dedicated outbound port, call
    collision can occur if an inbound call arrives at the port at the same time that 
    						
    							13. Setting Up the System
    Implementation and Service Manual  System Setup Parameters List13-72
    the system takes the port off hook for an outbound event. W hen this happens,
    the outbound event may be lost.
     
     Related Parameters/Features If a port is dedicated to Outbound on the Port Parameters tab, the system
    does not use SCHDW AIT for that port.
     The DTONW AIT parameter on the Message Delivery tab determines the
    amount of continuous energy the system must detect to recognize it as dial
    tone.
     
     If Set Too High If call collision occurs and SCHDW AIT is set high, an inbound caller may
    experience a delay before hearing the main greeting, as the system will wait
    the entire length of SCHDW AIT before determining there is an inbound call.
     
     If Set Too Low If you set this parameter lower than DTONW AIT, the system will not be able
    to reach DTONW AIT within SCHDW AIT. Consequently, the system will not
    initiate the outbound events.
     
     Min
     0
     Max
     9999
     Default
     500
     Requires Restart
     Yes
     Switch-Dependent
     Yes
     Set by Integrator
     Yes
     
     
    Message Delivery Parameters (Page 18 of 26)
      The Message Deliv ery parameters determine how the messaging system dispatches message
    notification attempts and deliv ers faxes to fax machines on internal extensions.
     
      Message Delivery Parameters
     
    Custom Message
    Delivery Code  This parameter specifies the series of digits the messaging system must dial
    for message notification attempts and fax delivery to internal phone and fax
    numbers, respectively.
     
     When/How to Use This parameter is set by Integrator, if required by the switch.
     The system inserts the Custom Message Delivery Code, when defined, in the
    dialing string before the phone number for message notification or the fax
    destination phone number.
     The minimum and maximum for this parameter refer to the allowed length of
    the entry, not an actual number.
     
     Related Parameters/Features If the phone number for message notification is equal to or greater than the
    Number of Digits in Local Phone Number, the Code for Accessing an Outside
    Line is used instead of the Custom Message Delivery Code.
     If the destination fax phone number is equal to or greater than the Number of
    Digits in Local Phone Number, the Fax Prefix Code is used instead of the
    Custom Message Delivery Code.
     
     If Set Too High Not applicable.
     
     If Set Too Low Not applicable.
     
     Min
     0
     Max
     15
     Default
     Blank
     Requires Restart
     No
     Switch-Dependent
     Yes
     Set by Integrator
     Yes 
    						
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