Canon Imagerunner Advance C9280 Pro User Guide

							English
59
 Routine  Maintenance 
3
 Drum  Cleaning 
 Printed images may be light or distorted when the 
machine is used immediately after installation or after 
a long period time of not using the machine. If printed 
images are light or distorted, clean the drum inside the 
machine as necessary. 
 1 Press . 
 
2 Press [Adjustment/Maintenance] à 
[Maintenance]  à [Clean Drum]. 
 
3 Press [Start]. 
 It takes approximately 35 seconds to clean the drum. 
 When cleaning is complete, try printing again. 
 /05&  Drum cleaning cannot be performed during printing. 
 Cleaning the Touch Panel Display 
 If the touch panel display becomes dirty and the screen 
may not be seen clearly, clean the touch panel display. 
 1 Wipe the touch panel display with a cloth 
dampened in water or a mild cleaning 
agent, and then wipe the area clean with a 
soft, dry cloth. 
   
 Upright Control Panel   
 
 
 Control Panel (Flat) 
 
						

							60  Routine  Maintenance 3
   Consumables 
 The following consumables are available from Canon. 
For more information, contact your local authorized 
Canon dealer. 
 We recommend that you order paper stock and toner 
from your local authorized Canon dealer before your 
stock runs out. 
 
Ô Recommended  Paper 
 In addition to plain paper (A3 and A4 size), recycled paper, 
colour paper, transparencies (recommended for this 
machine), tracing paper, labels, and other types of paper 
stock are available. 
   Do not store paper in places exposed to open fl  ames, 
as this may cause the paper to ignite, resulting in 
burns or a fi  re. 
 *.1035/5 •  Some commercially available paper types are not suited 
for this machine. Contact your local authorized Canon 
dealer when you need to purchase paper. 
•  To prevent moisture build-up, tightly wrap any 
remaining paper in its original package for storage. 
 /05&  For high-quality printouts, use paper recommended by 
Canon. 
 
Ô Toner 
 If a message prompting you to replace the toner cartridge 
appears on the touch panel display, replace the used 
toner cartridge with a new one.
  Toner comes in four colours: black, cyan, magenta, and 
yellow. 
 Check the toner colour that you need to replace before 
ordering toner from your local authorized Canon dealer. 
Also, when replacing the toner cartridge, make sure that 
you replace toner of the correct colour. 
 Use only toner cartridges intended for use with this 
machine. 
 For optimum print quality, using Canon genuine toner is 
recommended. 
Product Name Supported Canon Genuine 
Toner
imageRUNNER 
ADVANCE C9280 
PROCanon C-EXV 44 Black Toner
Canon C-EXV 44 Cyan Toner
Canon C-EXV 44 Magenta Toner
Canon C-EXV 44 Yellow Toner
imageRUNNER 
ADVANCE C7280i/
C7270i/C7260i Canon C-EXV 45 Black Toner
Canon C-EXV 45 Cyan Toner
Canon C-EXV 45 Magenta Toner
Canon C-EXV 45 Yellow Toner
 ❏ imageRUNNER ADVANCE C9280 PRO 
 
*1
*2
 
* 1 Black Toner Cartridge 
* 2 Cyan, Magenta, or Yellow Toner Cartridge 
 ❏ imageRUNNER ADVANCE C7280i/C7270i/C7260i   
*3*4  
* 3 Black Toner Cartridge 
* 4 Cyan, Magenta, or Yellow Toner Cartridge  
  •  Do not burn or throw used toner cartridges into 
open fl
  ames, as this may cause the toner remaining 
inside the cartridges to ignite, resulting in burns or 
a fi  re. 
•  Do not store toner cartridges in places exposed to 
open fl   ames, as this may cause the toner to ignite, 
resulting in burns or a fi  re. 
•  If you accidentally spill or scatter toner, carefully 
gather the toner particles together or wipe them 
up with a soft, damp cloth in a way that prevents 
inhalation. Never use a vacuum cleaner that does 
not have safeguards against dust explosions 
to clean up spilled toner. Doing so may cause a 
malfunction in the vacuum cleaner, or result in a 
dust explosion due to static discharge. 
   Keep toner out of the reach of small children. If toner 
is ingested, consult a physician immediately. 
 *.1035/5 •  Store toner cartridges in a cool location, away from 
direct sunlight. (The recommended storage conditions 
are temperatures below 30°C, and humidity below 
80%.) 
•  [Be careful of counterfeit toners] 
 Please be aware that there are counterfeit Canon toners 
in the marketplace. Use of counterfeit toner may result 
in poor print quality or machine performance. Canon 
is not responsible for any malfunction, accident or 
damage caused by the use of counterfeit toner. 
 For more information, see http://www.canon.com/
counterfeit. 
  
 
						

							English
61
 Routine  Maintenance 
3
 
Ô Stamp  Cartridge 
 The stamp cartridge is used to stamp originals. Use the 
tweezers provided to remove and replace the stamp 
cartridge. 
   
 Stamp Ink Cartridge-C1 
 
Ô  Staple Cartridge in the Staple Unit 
Finisher Staple Cartridge
(Name/Shape)
Staple Finisher-K1
Booklet Finisher-K1 Staple-N1
Staple Finisher-L1
Booklet Finisher-L1Staple-J1
 
Ô Staple Cartridge in the Saddle Stitcher Unit 
Finisher Staple Cartridge
(Name/Shape)
Booklet Finisher-K1 Staple-P1
Booklet Finisher-L1 Staple Cartridge-D2
Staple Cartridge-D3
 
Ô Genuine  Consumables 
 Canon continuously develops technology innovations 
in Canon Toners, Drums and Cartridges, specifi  cally 
designed for use in Canon Multi-Functional machines. 
Experience the benefi  ts of optimal print performance, 
print volume and high quality outputs, achieved through 
Canon’s new advanced technologies. Therefore, the use 
of Canon genuine consumables is recommended for your 
Canon Multi-Functional machines. 
 Go to http://www.canon-europe.com/consumables/ 
to understand the secret behind Canon’s Consumable 
products. 
   
 
						

							62  Routine  Maintenance 3
   When an Error Message/Error Code Is Displayed 
 When an Error Message Is 
Displayed 
 Error messages may appear on the touch panel display 
of the machine or the Web browser. 
 Self-diagnostic error messages appear in the following 
cases: 
 
Ô When scanning or printing cannot be 
performed because of an operational error 
 
Ô When you need to make a decision or take 
some action during scanning or printing 
 
Ô When you need to make a decision or take 
some action while browsing the network 
   
 Example of an Error Message on the Touch Panel Display 
  
 
 
 Example of an Error Message on the Web Browser 
  
 For information on error messages and instructions on 
resolving errors, see e-Manual > Problem Solving. 
 When an Error Code Is Displayed 
 If a job or operation does not complete successfully, the 
error code is displayed on the Details screen for Log on 
the Status Monitor/Cancel screen. 
 You can check the error code in the following locations: 
 
Ô Details screen for Log on the Status 
Monitor/Cancel screen: 
 When a job or operation is not completed normally: 
   
 
Ô Results row of the Communication 
Management Report: 
 If an error occurs during a send, receive, or fax job, the 
error code is printed. 
 
iRADV525504/12/2012
START TIME END TIME TYPE DELIVER DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
DEPT.ID
ADDRESS BOOK
DELIVER
DELIVER
DELIVER TO/FROM
DATA DETAILS RESULT
DEVICE INFORMATION COMMUNICATION LOG REPORT  
 For information on error codes and instructions on 
resolving errors, see e-Manual > Problem Solving. 
 
						

							English
63
 Routine  Maintenance 
3
   Service  Call  Message 
 If a malfunction occurs and the machine cannot 
operate normally, a screen prompting you to contact 
your local authorized Canon dealer is displayed. 
   
 If a screen such as the one above is displayed, contact 
your local authorized Canon dealer. (See “Contacting Your 
Local Authorized Canon Dealer,” on p. 63.) 
 If a screen such as the one below is displayed and the 
print or scan function does not operate normally, some 
functions may still be available. 
 
Ô When [Limited Functions Mode] Is 
Displayed: 
   
 If [Limited Functions Mode] is displayed, you can 
temporally set the Limited Functions Mode to continue 
to use the machine until the cause of the malfunction is 
cleared. For more information, see “Setting the Limited 
Functions Mode from the Service Call Message Screen,” 
on p. 64. 
 
Ô When a Service Call Message Is Displayed on 
the Bottom of the Screen: 
   
 Even if a message prompting you to call your service 
representative appears on the bottom of the screen, some 
functions may still be available. 
 For more information on the available functions, see 
e-Manual > Problem Solving. 
   Contacting  Your  Local  Authorized 
Canon Dealer 
 If a screen prompting you to contact your local authorized 
Canon dealer is displayed, follow the procedure described 
below. 
 1 Turn OFF the main power of the main unit. 
 
3
1
2  
 1. Open the main power switch cover. 
 2. Press the main power switch to the “
” side. 
 3. Close the main power switch cover. 
 *.1035/5  If you turn OFF the main power switch when there is a job 
waiting to print, that job is erased. 
 
						

							64  Routine  Maintenance 3
 2 Wait at least 10 seconds after the Main 
Power Indicator is turned off  , and then turn 
the main power switch back to ON. 
 
3
1
2
 
 1. Open the main power switch cover. 
 2. Press the main power switch to the “I” side. 
 3. Close the main power switch cover. 
 3 If the machine still does not operate 
normally, follow the procedure below, and 
then contact your local authorized Canon 
dealer. 
 1. Turn the main power switch OFF. 
 2. Remove the power plug from the power outlet. 
   Do not connect or disconnect the power cord with wet 
hands, as this may result in electrical shock. 
   Always grasp the power plug when disconnecting the 
power cord. Pulling on the power cord may expose or 
snap the core wire, or otherwise damage the power 
cord. If the power cord is damaged, this could cause 
current to leak, resulting in a fi   re or electrical shock. 
 /05&  When you contact your local authorized Canon dealer, 
have the following information available: 
-  Product  name -  Details of the malfunction -  The error code displayed on the touch panel display 
   Setting  the  Limited  Functions 
Mode from the Service Call 
Message Screen 
 When [Limited Functions Mode] is displayed, follow the 
procedures below. 
 *.1035/5  If you turn OFF the main power switch when there is a job 
waiting to print, that job is erased. 
 /05&  If you set Limited Functions Mode to ‘On’ from the 
Service Call Message screen, [Limited Functions Mode] in 
[Management Settings] (Settings/Registration) is also set 
to ‘On’. (See e-Manual > Security.) 
 1 Press [Limited Functions Mode]   [Yes]. 
 A message prompting you to turn the main power switch 
back ON appears. 
 2 Turn OFF the main power of the main unit. 
 
3
1
2  
 1. Open the main power switch cover. 
 2. Press the main power switch to the “
” side. 
 3. Close the main power switch cover. 
 3 Wait at least 10 seconds after the Main 
Power Indicator is turned off    , and then turn 
the main power switch back to ON. 
 
3
1
2
 
 1. Open the main power switch cover. 
 2. Press the main power switch to the “I” side. 
 3. Close the main power switch cover. 
 The machine starts up in the Limited Functions mode. 
 
						

							English
65
 Routine  Maintenance 
3
   Location  of  Staple/Paper  Jams 
 Paper Jams and staple jams may occur in the following parts of the machine. See the applicapble section to clear the 
paper jam. For details on the procedure, see the e-Manual. 
 Locations of Paper Jams 
  > Problem Solving > Locations of Paper Jams 
  
   
  
   
 Fixing  Transport  Unit 
 Paper Drawers (Right/Left)   Right Cover of the Machine 
 Duplex Color Image Reader Unit-F1 
(Optional) 
 Paper Drawers 3 and 4 
 Paper Deck Unit-C1/POD Deck 
Lite-A1 (Optional) 
 Left Cover of the Machine   Multi-purpose  Tray 
 
						

							66  Routine  Maintenance 3    
   
 Document Insertion Unit-H1 
(Optional) 
 Paper Decks of the Multi-drawer 
Paper Deck-A1 (Optional)  Front Cover of the Multi-drawer 
Paper Deck-A1 (Optional) 
 Right Cover of the Machine (When the Multi-drawer 
Paper Deck-A1 is attached) 
 Paper Folding Unit-G1 (Optional) 
 Staple Finisher-K1 (Optional) 
 Buff  er Pass Unit-J1 
 Inside the Front Cover 
(Booklet Finisher-K1 
(Optional)) 
 Saddle Stitcher Unit 
(Booklet Finisher-K1 
(Optional))   Left Cover of the Machine (When 
the Buff
  er Pass Unit-J1 is attached) 
 Professional Puncher Integration 
Unit-B1 (Optional) 
 
						

							English
67
 Routine  Maintenance 
3    
   
  
 Insertion  Unit 
 Inside the Insertion Unit 
 Folding  Unit 
 External 2 Hole Puncher-A1/External 2/4 
Hole Puncher-A1/External 4 Hole Puncher-A1 
(Optional)   Inside the Top Cover 
 Output  Area 
 Front Cover of the Booklet Finisher-L1 
 Saddle Stitcher Unit of the 
Booklet Finisher-L1 
 
						

							68  Routine  Maintenance 3
 Locations of Staple Jams 
  > Problem Solving > Locations of Staple Jams 
   
 
A
B  
 Saddle Stitcher Unit of the 
Booklet Finisher-K1 
 Stapler Unit of the Staple Finisher-K1/
Booklet Finisher-K1 
 Staple  Finisher-L1/Booklet 
Finisher-L1   Saddle Stitcher Unit of the 
Booklet Finisher-L1