Canon Imagerunner Advance C9280 Pro User Guide
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49 3 Routine Maintenance ÙLoading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Loading Paper into a Paper Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Adjusting a Paper Drawer to Hold a Diff erent Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 ÙReplacing the Stamp Cartridge (Duplex Color Image Reader Unit-F1) (Optional) . . . . . . . . . . . . . . . . . . . . . 53 ÙReplacing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 ÙRoutine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Cleaning the Platen Glass and Underside of the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Manual Feeder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . 57 Automatic Feeder Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . 58 Wire Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . 58 Roller Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . 58 Drum Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . 59 Cleaning the Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ 59 ÙConsumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 ÙWhen an Error Message/Error Code Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . 62 When an Error Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 When an Error Code Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . 62 ÙService Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Setting the Limited Functions Mode from the Service Call Message Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 ÙLocation of Staple/Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Locations of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \ . . . . . 65 Locations of Staple Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\ . . . . . 68
50 Routine Maintenance 3 Loading Paper This section describes how to load paper. Loading Paper into a Paper Drawer If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers. When handling paper, take care not to cut your hands on the edges of the paper. *.1035/5 • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load the following types of paper into Paper Drawer (Right/Left). Doing so may cause a paper jam. - Severely curled or wrinkled paper - Thin straw paper - Heavy paper (more than 220 g/m2) - Paper which has been printed on using a thermal transfer printer - The reverse side of paper which has been printed on using a thermal transfer printer - Coated paper - Textured paper - Tracing paper - Tab paper - Labels - Envelopes • Do not load the following types of paper into Paper Drawer 3 and 4. Doing so may cause a paper jam. - Severely curled or wrinkled paper - Thin straw paper - Heavy paper (more than 220 g/m2) - Paper which has been printed on using a thermal transfer printer - The reverse side of paper which has been printed on using a thermal transfer printer - Coated paper - Textured paper - Tracing paper - Labels - Envelopes • Make sure that you fan the sheets of paper well before placing them. Thin paper, recycled paper, prepunched paper, heavy paper, transparencies, and tab paper should be fanned particularly well before loading it. • Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause paper jams. • When you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. (Printing and stapling resume after you clear the paper jam.) /05& • Register the size and type of the loaded paper in [Paper Settings] in [Preferences] (Settings/Registration). • You can use custom paper sizes. For more information, see e-Manual > Settings/Registration > Registering/ Editing/Deleting Custom Paper Sizes. • You can name, register, and edit custom paper types. For more information, see e-Manual > Settings/ Registration > Registering/Editing Custom Paper Types. • The following paper sizes can be loaded into Paper Drawer (Right/Left), and Paper Drawer 3 and 4: - Paper Drawer (Right/Left): A4 - Paper Drawer 3 and 4: 330 mm x 483 mm, 305 mm x 457 mm, 320 mm x 450 mm (SRA3), A3, A4, A4R, A5R, and Custom Size (139.7 mm x 182 mm to 330.2 mm x 487.7 mm) • The paper size of the paper deck is fi xed to A4. For instructions on changing the paper size that can be loaded in the Paper Deck Unit-C1, contact your local authorized Canon dealer. • For more information on the paper types that can be loaded in paper drawers, see e-Manual > Basic Operations. • If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select a diff erent paper source, the remaining prints are made after you press [OK]. • Press [Cancel] to cancel printing. 1 Open the paper drawer. Paper Drawer (Right/Left) Paper Drawer 3 and 4 1. Press the open button on the paper drawer in which you want to load paper. 2. Grip the handle, and pull out the paper drawer until it stops.
English 51 Routine Maintenance 3 2 Prepare the paper to load. Open the packaging for the paper, and remove the paper stack. /05& • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. 3 Load the paper stack into the paper drawer. Paper Drawer (Right/Left) Paper Drawer 3 and 4 1. Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer. 3. Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury. *.1035/5 • Paper which is curled must be straightened out before loading it into the paper deck unit. • You will not be able to make copies or print if you load paper that exceeds the loading limit mark (), or if the paper drawer is not completely pushed into the machine. • Make sure that the height of the paper stack does not exceed the loading limit mark (). • Always check that the paper drawers are in place. /05& • When loading paper into the paper drawer for the fi rst time, set the paper size plate to match the paper size being loaded. (See “Adjusting a Paper Drawer to Hold a Diff erent Paper Size,” on p. 52.) • The number of sheets that can be loaded in Paper Drawer (Right/Left) is 1,100 sheets (80 g/m2). • The number of sheets that can be loaded in Paper Drawer 3 and 4 is 550 sheets (80 g/m2). • If there are instructions on the paper package about which side of the paper to load, follow those instructions. • When the paper is loaded into the paper drawer, the side facing down is the one printed on. • If problems, such as poor print quality or paper jams occur, try turning the paper stack over and reloading it. • For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see e-Manual > Copy. • Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight. • If paper runs out and printing is stopped, load a new paper stack. Printing restarts after the new paper stack is loaded. • If you print on the paper which has absorbed moisture, steam may come out from the output area of the machine. This is because the moist on the paper evaporates when the high temperature is applied when a toner is fi xed to the paper. It is not a malfunction. (This especially happens in low room temperature.)
52 Routine Maintenance 3 Adjusting a Paper Drawer to Hold a Diff erent Paper Size If you want to load a diff erent size paper into a paper drawer, follow the procedure described below to adjust the paper drawer guides. When handling paper, take care not to cut your hands on the edges of the paper. 1 Remove the paper loaded in the paper drawer. 1. Press the open button on the paper drawer for which you want to adjust the paper size. 2. Grip the handle, and pull out the paper drawer until it stops. 3. Remove all of the remaining paper. 2 Adjust the position of the paper drawer guides. 1. Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size. 2. Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size. *.1035/5 Slide the guides until they click into place. If the left guide and front guide are not aligned correctly, the paper size will not correctly appear on the touch panel display. It is also necessary to adjust the guides correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty. 3 Load the appropriate size paper into the paper drawer. 1. Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer. 2. Load the paper stack against the right wall of the paper drawer. 4 Change the paper drawer’s paper size plate to match the new paper size. 1. Open the inside cover of the paper drawer, and lift up the plate. 2. Rotate the plate so that the new paper size is on the right side of the plate. 3. Insert the plate straight down, and close the inside cover. /05& The paper size that cannot be used depending on the model and settings is also listed on the paper size plate. 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position. When returning the paper drawer to its original position, be careful not to get your fi ngers caught, as this may result in personal injury. *.1035/5 Only A4 or A4R transparencies can be used. Make sure that the left guide is set to ‘A4’ or ‘A4R’ when loading transparencies in a paper drawer. If transparencies of a diff erent size (other than A4 or A4R) are loaded in a paper drawer, the paper size and remaining amount of paper will not be detected correctly.
English 53 Routine Maintenance 3 Replacing the Stamp Cartridge (Duplex Color Image Reader Unit-F1) (Optional) Originals sent via the Duplex Color Image Reader Unit-F1 can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp mark is faint or no longer visible. *.1035/5 When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing. If ink gets onto your hands or clothing, wash it off immediately with cold water. /05& The Duplex Color Image Reader Unit-F1 is an optional product. 1 Open the feeder, and open the document scan cover. 1. Open the feeder. 2. Pull the lever above the feeder, and open the document scan cover. *.1035/5 Open the document scan cover carefully, as not to scratch the platen glass. 2 Open the stamp cover. 3 Insert the stamp cartridge. 1. Remove the old stamp cartridge, using tweezers. 2. Push in the new stamp cartridge until it clicks. *.1035/5 • Insert the stamp cartridge so that it is not slanted. • Insert the stamp cartridge properly, or paper jams may occur. 4 Close the stamp cover. When closing the cover, be careful not to get your fi ngers caught, as this may result in personal injury. 5 Close the document scan cover, and the feeder. 1. Close the document scan cover. 2. Close the feeder. • When closing the document scan cover and the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder.
54 Routine Maintenance 3 Replacing the Toner Cartridge When the message is displayed on the touch panel display, press on the bottom right and replace the toner cartridge for the displayed colour. When the Black toner or all of the toners run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display. Follow the procedure described below to replace the toner cartridge. If you press [Close], you can continue operations, such as setting modes and scanning originals, even if you do not replace the toner cartridge immediately. • Do not burn or throw used toner cartridges into open fl ames, as this may cause the toner to ignite, resulting in burns or a fi re. • If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge. • Keep toner out of the reach of small children. • If toner is ingested, consult a physician immediately. • If toner gets onto your hands or clothing, wash it off immediately with cold water. Washing it off with warm water will set the toner, and make it impossible to remove the toner stains. *.1035/5 • Use only toner cartridges intended for use with this machine. • For information on the supported Canon genuine toner, see “Consumables,” on p. 60. • Do not replace toner cartridges until the message prompting you to do so appears. • You can replace a toner cartridge while the machine is printing. • The colour of the toner to be replaced is displayed on the touch panel display. If multiple toner cartridges must be replaced, replace the toner cartridges in the following order: Black, Yellow, Magenta, Cyan. • If you continue copying or printing in black-and-white after cyan, magenta, or yellow toner runs out, do not remove the depleted toner cartridges from the machine. • You can display an error message informing the user that the remaining toner is low. For instructions on displaying the remaining toner error message, see e-Manual > Settings/Registration. For instructions on deleting the remaining toner error message, see e-Manual > Settings/Registration. /05& • Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or [Next] on the touch panel display. • If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge. • If black toner is left, you can continue copying and printing in black-and-white. However, if a job is interrupted because cyan, magenta, or yellow toner runs out, copying and printing in black-and-white is only possible for functions other than the function being used for the interrupted job. • After replacing toner cartridges, if printed colours are diff erent from the colours printed before you replaced the toner cartridges, perform an [Auto Adjust Gradation] in [Adjustment/Maintenance] (Settings/ Registration). (See e-Manual > Settings/Registration.)
English 55 Routine Maintenance 3 1 Press []. /05& If the Black toner or all of the toners run out, this step is not necessary. 2 Open the toner replacement cover holding both sides. 3 Select the colour of the toner you want to replace from the display on the control panel press [Remove Toner Cartridges]. If the toner with content remaining is selected, the message is displayed. If you want to continue replacement, press [Yes]. If you do not want to replace the toner, press [No]. 4 Wait for the internal cover to open automatically, and pull the toner cartridge out of the toner supply port. *1 *2 * 1 Black Toner Cartridge * 2 Cyan, Magenta, or Yellow Toner Cartridge If the internal cover does not automatically open because of reasons such as closing of the toner replacement cover, an error message is displayed. Repeat the procedure from step 1. Do not burn or throw used toner cartridges into open fl ames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fi re. *.1035/5 • Do not open the internal cover by force, as doing so may damage the machine. • Never touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak. 5 Prepare the new toner cartridge.
56 Routine Maintenance 3 6 Hold the new toner cartridge in your hands, as shown below, and gently tilt it up and down 10 times. 7 Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it. 8 Push the new toner cartridge in as far as possible. *1 *2 * 1 Black Toner Cartridge * 2 Cyan, Magenta, or Yellow Toner Cartridge *.1035/5 When replacing toner cartridges, make sure that the colour of the toner cartridge matches the colour of label on the internal cover. 9 Close the internal cover. *1 *2 * 1 Black Toner Cartridge * 2 Cyan, Magenta, or Yellow Toner Cartridge If the toner cartridge is not inserted, you cannot close the internal cover. When closing the internal cover, be careful not to get your fi ngers caught, as this may result in personal injury. 10 Close the toner replacement cover. The toner confi rmation screen is displayed. When closing the toner replacement cover, be careful not to get your fi ngers caught, as this may result in personal injury.
English 57 Routine Maintenance 3 Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. Ô Platen glass Ô Underside of the feeder Ô Wires Ô Rollers Ô Drums If the touch panel display becomes dirty and the screen may not be seen clearly, clean the touch panel display. Since the touch panel display becomes dirty from normal use, we recommend that you clean it once a week or every 10 days. • When cleaning the machine, fi rst turn OFF the main power switch, and disconnect the power cord. Failure to observe these steps may result in a fi re or electrical shock. • Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location, dust can build up around the power plug and become damp. This may cause a short circuit and result in a fi re. *.1035/5 • When cleaning with a cloth, do not dampen it too much, as this may damage the original or break the machine. • Do not use alcohol, benzene, paint thinner, or other solvents for cleaning. Doing so may result in damage to the plastic parts. /05& The Duplex Color Image Reader Unit-F1 is an optional product. Cleaning the Platen Glass and Underside of the Feeder If the platen glass or the underside of the feeder is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly. Clean the platen glass and the underside of the feeder by following the procedure below. /05& This procedure is necessary only if the Duplex Color Image Reader Unit-F1 is attached. 1 Clean the platen glass and the underside of the feeder with a cloth which is wrung after being dampened in water or a mild detergent, and then wipe them clean with a soft, dry cloth. 1. Clean the platen glass. 2. Clean the underside of the feeder. Manual Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty, clean the feeder’s scanning area. Clean the feeder’s scanning area with a cloth which is wrung after being dampened in water, and then wipe them clean with a soft, dry cloth. *.1035/5 If the document feed scanning area is dirty, documents may not be scanned clearly, and the size of the document may not be detected correctly. /05& This procedure is necessary only if the Duplex Color Image Reader Unit-F1 is attached. 1 Clean the original scanning area (thin glass strip). 1. Open the feeder. 2. Clean the original scanning area (thin glass strip) with a cloth dampened in water, and then wipe the area with a soft dry cloth.
58 Routine Maintenance 3 2 Open the covers. 1. Pull the lever above the feeder, and open the document scan cover. 2. Open the inside cover. *.1035/5 Open the document scan cover carefully, as not to scratch the platen glass. 3 Clean the feed scanning area with a cloth dampened in water or a mild detergent, and then wipe the area with a soft dry cloth. 4 Close the covers and the feeder. 1. Close the inside cover. 2. Close the document scan cover. 3. Close the feeder. • When closing the covers and the feeder, be careful not to get your fi ngers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder. Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder. /05& This procedure is necessary only if the Duplex Color Image Reader Unit-F1 is attached. 1 Press . 2 Press [Adjustment/Maintenance] [Maintenance] [Clean Feeder]. 3 Place 10 sheets of blank paper into the feeder press [Start]. It takes approximately 20 seconds to clean the feeder. Use normal A4 size paper. When cleaning is complete, try scanning again. /05& • Feeder Cleaning cannot be performed during printing. • To cancel feeder cleaning while it is in progress, press [Cancel]. Wire Cleaning If streaks appear on printed output or random parts of the printed image are missing, clean the corona assembly wires inside the main unit. 1 Press . 2 Press [Adjustment/Maintenance] à [Maintenance] à [Clean Wire]. 3 Press [Start]. It takes approximately 35 seconds to clean the wire. When cleaning is complete, try printing again. /05& Wire cleaning cannot be performed during printing. Roller Cleaning If dirt or streaks appear on printed output, clean the roller inside of the main unit. 1 Press . 2 Press [Adjustment/Maintenance] à [Maintenance] à [Clean Roller]. 3 Press [Start]. It takes approximately 20 seconds to clean the roller. When cleaning is complete, try printing again. /05& Roller cleaning cannot be performed during printing.