Vodavi Triad 1/2/3 Product Description Manual
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A-4 Funct ion al Pe rformance Functional Pe rformance The I CLI D ( Incoming Cal li ng Line IDentification) feature was added to the Tri a d 1 /2 /3System as a first step in providing it generally. The key system operation of this feature is dependent on the feature first being activated from the central office so that the numbers of the calling party are delivered over the individual tip and ring of the CO lines during the first si le nt int e rva l bet we en ri ngi ng. The fe ature s imp le mente d ar e: †Display o f calling numbe r/nam e on in itia l ring-in of a line on the di spl ay k eys et s. †Recording of incoming call number/name on the SMDR printout. †Manage me nt of an Unans wered Call ta ble f rom a disp lay phone with app ropr i ate pr i vi le ge le vel t o al l ow t rac k ing of un answe re d c a ll s f or st at is ti cal in form ati on and r et ur n cal l mana gem ent . †Local trans la tion of incoming num bers to n ames accordin g to a table of num ber/name equiv alences which can be adm inistered by the sys te m. Calling Number/Name Display The Calling Number/Name Display feature is intended as the basic offe ring of the ICLID s ervice whe n as socia te d with theTriad 1/2/3System. Essentially, whenever an incoming call is received at the system, the numbe r rece iv ed a long with th e ringing s igna l is stored in the line control tables and used at various points in the processing of the call. The primary function is that the calling number is displayed (if available) at any poi nt at whi ch t he LI NE RI NGI NG is di spl aye d i n t he sys te m. With the availability of the Calling Name feature, if the calling name is pr ovid ed, t he syst e m de li ve rs t hat t o t he dis pla y i nst ea d of th e c a ll ing numbe r. If 2 l ine s are rin gin g in at the same time , th e d isplay shows t he olde st li ne infor matio n. Afte r 1 of the l ine s i s an sw ere d, the dis pl ay s hows the infor matio n on th e una ns wer ed li ne .
Fun ctional Performan ce A-5 The specification for this feature is that the system displays its LINE RIN GING me ssa ge as norma lly implem ented and alte r tha t dis play to the calling number/name if the information is made present on the line. This allows the normal operation of the system when ICLID information is not pres ented or the d evice which inte rce pts it and prov id es the information to the KSU is missing or failed. -or - †If t he Cal li ng N ame is ava il abl e, th e d is pla y i s s hown as ab ove wher e X.. . r epr es ent s the i nte r nal t abl e s tor age of th e ca ll ing name . N ote tha t al tho u g h t he Cent ra l Of fic e de li ve ry o f the c al li ng name i s 15-cha ra cte rs, the internal table use d to s tore the nam e f or translation of a received number is 24-characters in width. †If the Central Office delivers a Name, it is positioned left justified in the 2 4- c har ac te r fie ld o n th e di spl ay. No t e t hat i f a nu m ber i s re c ei ve d whi ch mat ches a numbe r/nam e t r ansl at ion , t he tr ans lat e d nam e i s use d an d the name de live re d from the Ce ntral Office is eff ectiv ely di scar ded. †If No Name is av ailab le from the Ce ntral Office or a Tra nslation Ta ble , the d el ive re d nu mber i s dis pl ayed as th e r ep eat ed c har ac t er N (14 cha ra cte rs ). 00000000011111111122222 123456789012345678901234 bbbbbNNNNNNNNNNNNNNbbbbb XXXXXXXXXXXXXXXXXXXXXXXXXXX
A-6 Funct ion al Pe rformance In co mi ng Nu mb er / Na m e S M DR As with the a bove fe ature impleme ntation, the intent is tha t the s ystem ope rate normally in the abs ence of IC LID in form ation or the failure of the IC LI D e qui pmen t. †If t he Info rma ti on i s P r es ent at t he ti me t hat an SM DR r e cor d i s generated f or a call, it alters the conten t a nd f orma t of the SMDR o u tp u t re c o rd. †If t he Cal li ng N umbe r is avai la bl e, t he numb er i s out put i n t he SMDR re c ord in the s ame lo ca ti on a s t he di al ed numbe r is loc a te d i n t he outg oing calls. †If the Calling Name is present, an additional line is output in the SMDR ide ntifying the na me. This record imme diate ly follows the no r mal SM DR re c o rd. The normal S MD R record includ es an indicator which id entif ie s that a following record with name identification is present. Unans wer ed c al ls ar e re c ord ed on t he SM DR a s a sys te m o pti on t o a ll ow the i de nti fi c at io n o f c al le r s fo r s ta ti st ic a l and ca ll -ba c k pu r po s es . T hes e calls are identified with an indicator in the SMD R record. Unanswered Call Management An Unans were d Ca ll Mana gem ent T able with 50 entry cap acity for the Tri a d 1 /2 /3Systems are maintained in the system. The calling numbe r/na me information p erta ining to any un answe re d call is p la ce d in thi s ta ble a t the t im e t he sys te m h as det er mi ned th at th e c a ll has be en aba ndone d. T his t abl e may be acces se d fr om a ny s ta ti on di sp la y phon e so that unanswered calls may be reviewed and handled by the end user. Local Name Translation An administrable table provides a local translation from a received calling number to a name. This table can be administered by the customer from the a ttend ant console loca tion. In case s of conflict b etwee n the name del i ver ed fr om t he CO an d t hat i n t he local t r ansl at ion t abl e, the l ocal translation table shall rule. 200 entries are provided for theTri a d 1 /2 /3 Sys te ms.
B Pa r t Nu mber s This chapter contains the basic and optional part numbers used for Triad 1/2/3system hardware.
Li s t o f E qu ip me nt B- 3 List o f Equipme nt Tabl e B- 1:Tr i a d 1 / 2Pa r t N u m b e r s Tr i a d 2Basi c K SU (BK SU) 8000-0 0 Tr i a d 1 /2Expan sio n K SU (EKSU ) 8002-0 1 Tr i a d 1Basi c K SU (BK SU) 8003-0 0 DSS Co nso le (Off-Wh ite) TR9010 -08 DSS Co nso le (Bu rg un dy) TR9010 -60 DSS Co nso le (Charc oal) TR9010 -71 Sin gl e Li ne Adapter (SLA) TR9854 -00 8-B utt on Basic (Off-Wh ite) TR9011 -08 8-B utt on Basic (Bu rgu ndy) TR9011 -60 8-B utt on Basic (Ch arco al) TR9011 -71 24-B utt on Enh anc ed (Off-W hi te) TR9013 -08 24-B utt on Enh anc ed (B urg un dy) TR9013 -60 24-B utt on Enh anc ed (Ch ar co al ) TR9013 -71 12-B utt on Exec ut ive (Off- Whi te) TR9014 -08 12-B utt on Exec ut ive (Bur gu ndy) TR9014 -60 12-B utt on Exec ut ive (Ch arco al) TR9014 -71 24-B utt on Exec ut ive (Off- Whi te) TR9015 -08 24-B utt on Exec ut ive (Bur gu ndy) TR9015 -60 24-B utt on Exec ut ive (Ch arco al) TR9015 -71 30-B utt on Elit e Lar ge LCD (Charc oal) TR9016 -71 CTI Con nec to r B ox 9020-0 0 Cal ler Identi ficat ion In ter fac e Un it (8 Por t) 1480-0 0 Cal ler Identi ficat ion In ter fac e Un it (4 Por t) 1440-0 0
B-4 List of Equipme nt Master P roc essor B oard (MPB ) 8030-0 1 Memo ry Expan sio n U ni t (MEMU) 9030-2 0 2400 Baud Mo dem (MODU ) 8030-3 0 Ph ase- Lo ck-Lo op U ni t (PLLU ) 8030-4 0 6-Circ ui t CO Lo op Star t In ter face B oard (LCOB ) 8031-0 0 4-Circ ui t Direc t I nw ard Dial in g I nter face B oard (DI DB) 8031-1 0 24-Cir cu it T-1 Tru nk I nter face B oard (T1 IB) 8031-3 1 Pri mary R at e In ter fac e Bo ard (P RI B) TR8031 -32 Pri mary R at e In ter fac e Bo ard (P RI B) wi th CSU TR8031 -91 Basic R at e In terfac e Bo ar d (B RIB ) TR8031 -33 2-Circ ui t DTMF Rec eiver Un it (DTR U) 8031-5 0 4-Circ ui t DTMF Rec eiver Un it (DTMF-A) 9033-1 0 12-Cir cu it El ectr on ic Teleph on e In terfac e Bo ar d (ETI B) 8032-2 0 12-Cir cu it Dig it al Teleph on e In ter fac e Bo ard (DTIB 12) 8032-3 0 24-Cir cu it Dig it al Teleph on e In ter fac e Bo ard (DTIB 24) 8032-4 0 6-Circ ui t Sin g le Lin e In terfac e Bo ard (SLIB ) 8033-0 0 Message W ai t U nit (MSGU ) 8033-1 0 Misc ellan eou s In ter fac e Servi ce U nit (MISU ) 8035-0 0 Seri al In ter fac e Un it (SI U) 8035-1 0 6-Circ ui t Po wer Fai lu re Tr an sfer U ni t (PFTU ) 8036-0 0 Tr i a d 1 /2Po wer Su pply - 2 50 Watt 8071-2 0 Ri ng G enerato r U ni t (RG U) (In tern al) 8073-0 0 Ri ng G enerato r U ni t (RG U) (Extern al) 8073-1 0 Tabl e B- 1:Tr i a d 1 / 2Pa r t N u m b e r s
Li s t o f E qu ip me nt B- 5 Ta b l e B - 2 :Tr ia d 3Pa r t N u mb e r s Tr ia d 3Basic KSU (BKSU ) 900 0-00 Tr ia d 31 0-Slo t Expan sion KSU (EKSU 1) 900 2-01 Tr ia d 36-Slo t Expan sion KSU (EKSU 2) 900 2-02 DSS Con sol e (Off- Wh ite) TR9 010-08 DSS Con sol e (Bu rgu ndy) TR9 010-60 DSS Con sol e (Ch arco al) TR9 010-71 Si ng le Lin e Adapter (SLA) TR9 854-00 8-Bu tto n B asic (Off-W hi te) TR9 011-08 8-Bu tto n B asic (B urg u ndy) TR9 011-60 8-Bu tto n B asic (Ch ar co al ) TR9 011-71 24-Bu tto n En h an ced (Off-Wh ite) TR9 013-08 24-Bu tto n En h an ced (Bu rg un dy) TR9 013-60 24-Bu tto n En h an ced (Charc oal) TR9 013-71 12-Bu tto n Execu ti ve (Off-W hit e) TR9 014-08 12-Bu tto n Execu ti ve (B urg un dy) TR9 014-60 12-Bu tto n Execu ti ve (Char coal ) TR9 014-71 24-Bu tto n Execu ti ve (Off-W hit e) TR9 015-08 24-Bu tto n Execu ti ve (B urg un dy) TR9 015-60 24-Bu tto n Execu ti ve (Char coal ) TR9 015-71 30-Bu tto n El ite Larg e LCD (Ch arco al) TR9 016-71 CTI Co nn ec tor Bo x 902 0-00 Call er I den tifi catio n In terfac e Un it ( TCI ) 148 0-00 Call er I den tifi catio n In terfac e Un it ( TCI ) 4 Po rt 144 0-00
B-6 List of Equipme nt Mast er Pro cesso r B oard (MPB) 903 0-01 Prog ram M odule Un it (P MU) 903 0-10 Memor y Expansi on Un it (MEMU ) 903 0-20 Serial I nt erface U ni t (SIU -2) 903 0-30 Phase-Loc k-Lo op Un it (P LLU) 903 0-40 8-Ci rc uit Lo op Star t CO Bo ar d (LCOB) 903 1-00 4-Ci rc uit DTMF R ecei ver Un it (DTMF-B) 903 1-01 8-Ci rc uit Di rec t In ward Dial B oard (DIDB) 903 1-10 24-Circ uit T-1 Trun k Bo ard (T1I B) 903 1-31 Prim ar y Rate I nt erface B oard (PR IB ) TR9 031-32 Prim ar y Rate I nt erface B oard (PR IB ) wit h CSU TR9 031-91 Basic Rate I nter face B oard (BR IB ) TR9 031-33 Basic Rate I nter face B oard -E (BR IB -E) TR9 031-34 8-Ci rc uit Gro un d Start CO B oard (GCOB) 903 1-50 12-Circ uit Dig ital Telepho ne I nt erface B oard (DTIB1 2) 903 2-00 12-Circ uit Dig ital Telepho ne I nt erface B oard Expan sio n (DTIB -E) 903 2-10 12-Circ uit Elec tro ni c Telepho ne I nter face B oard (ETIB ) 903 2-20 12-Circ uit Sin gl e In ter fac e Bo ard (SLIB ) 903 3-00 4-Ci rc uit DTMF R ecei ver Un it (DTMF-A) 903 3-10 Messag e Wait Un it (MSG 12) 903 3-20 Miscel laneo us Int erface Servic e Un it (MI SU) 903 5-00 6-Ci rc uit Powe r Fail ure Tran sfer Un it (PFTU) 903 6-00 Power Suppl y - 10 Am p 907 1-10 Power Suppl y - 15 Am p 907 1-15 Batter y Ch arg ing U nit (BCU) 907 2-00 Rin g Gen erator Un it (R GU ) 907 3-00 DC/DC Conver ter U ni t (DCCU) 907 4-00 Ta b l e B - 2 :Tr ia d 3Pa r t N u mb e r s
C Customer Database Programming Worksheets Use the following Customer Database Worksheets to help keep track of the system programming changes made for each individual sy s t e m .