Vodavi Triad 1/2/3 Product Description Manual

							6-76 Perso nal ized Mess ages
Per so nal iz ed Mes sages - Custo m
Each st at ion can s el ectfrom ten pos sible cus tom mes sag es to display on
the L CD of a key t el ephon e c a ll ing t hat st at ion . T hes e m ess age s a re
progra mmed from the firs t atte ndant s ta tion.
1 . Di al [6 33 ] on th e d ial p ad,
-or -
Pr es s a pr e- pr ogra mmed MSG butt on.
2. Dial a valid code (21-30) for the desired custom message. The first
Atte ndant s hould provid e a lis t of me ss ages to e ach s tation us er.
Each st at ion can a ls o pr ogr am
threeuniquecustommessages.
To prog ram :
1 . Di al [6 33 ] on th e d ial p ad.
2. Dial a valid code (18-20) for the desired custom message.
3 . Ent er a cust om me ss age, up to e i ght char act er s.
4 . Pr es s H OLD t o sav e.
To use:
1 . Di al [6 33 ] on th e d ial p ad.
-or -
Pr es s a pr e- pr ogra mmed MSG butt on.
2. Dial a valid code (18-20) for the desired custom message.
Conditions
This feature is not available to attendant stations.
Date and Time Entry on Personalized Message
Station users can activa te certain messa ges that let users enter a specific
time or return date. These messages appear on the calling station’s
display to alert them of the desired party’sreturntimeor date.
Activating a Message with a Custom Return Time or Date
1. Dial th e Mess age Access code [633] on the dial pa d.
2 . The n di al t he des ir ed me ssa ge n umbe r [ 11 - 1 7]. 
						

							Pe rs onalize d Mess ages 6-77
Use rs may act i vat e t he f oll owing mes sage s an d be p romp te d t o ent er
areturntimeor date:
[11] = Vacation Until:MM / DD
[12] = Re turn:HH:MM xmorMM/DD
[13] = On Trip Until:MM /D D
[14] = Meeting Until:HH: MM xm
[15] = At Home Until:HH:MM xm
[16] = On Brea k Until:HH:MM xm
[17] = At Lunch Until:HH:MM xm
3. Enter the date/time us ing buttons on the dial pa d as s hown in the
f oll owing t abl e.
4. Press HOLD to enter message. A confirmation tone is received and
the DND button LED flashes.
Cancelling the Message
Dial th e Messa ge Access code [633] + [00] and replace hand set. DND
button LED extinguishes.
Fi gure 6- 6: Ot her Key Pad Co des (Dat e and T im e)
Other Code s
1=1# 8=8#“=01 * =*#
2 = 2# 9 = 9 # , = 02 ( = #1
3 = 3# 0 = 0 # ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5=5# :=12 !=*1 ==#4
6=6# -=13 $=*2 #=##
7=7#‘=14 &=*4 . =24 
						

							6-78 Perso nal ized Mess ages
Per so nal iz ed Mes sage C ode on a Flex Button
You can p rogram the code [633] onto a flexible b utton to sp eed access of
pr e-s el ec t ed me ssa ges .
1. Press the SPEED button twice.
2 . Pr es s t he de si re d fl ex but ton . LE D f las hes .
3. Dial [633]+ [#] on the dia l pad. A confirma tion tone is he ard. The us er
cannow press thatflexbuttonanddialthe 2-digitmessage number
(00-10), or the 2-digit custom message number (18-30) to activate the
m ess age . Con firmation tone is hea rd and DND button LED flash es.
Scrollable Canned Messages
TheScrollableCannedMessagefeatureletstheuseruseasingledigitto
sc r oll t hrou gh t he mes sage s and sel e ct on e. Thi s f eat ur e oper at es whe n
the p hone is in idl e mode onl y an d c annot b e a c ti vat e d i f t he st at ion is in
Cal l For war d or D ND mode( s). Thi s f eat ur e is unav ail abl e at A t te ndant
st at ions .
1. Dial [633]+ [#] on the dia l pad,
-or -
Pressthe MSG button. Clear Messagesis alwaysfirst.The following
mes sag e d is play s:
2. Press [#] to scroll through the messages,
-or -
Pr es s [
✳] t o scr oll b ackwar d t hr ough t he li st .
3. Scroll forward through the mes sag es in the following orde r. The scroll
is a rolodex type scroll.
CLEA R M ESSA GE S
NEXT= # PRE V=*SAVE= HO LD
1 - (Cl ear Messages) 7 - On Vacat ion
2-AtHome 8-ReturnAM
3-AtLunch 9-ReturnPM
4 - In Meeting 10 - Retu rn Next Week
5-OnBreak 11-ReturnTomorrow
6-OnTrip 
						

							Puls e- to - To ne Sw i tch over 6- 79
4. WhenthedesiredmessageisshownontheLCDdisplay,pressingthe
H OLD button activate s tha t mes sage on your station. Confirmation
tone is heard and the DND button LED flashes.
Conditions
†The t el eph one re ce iv ing t he m ess age mus t be a d isp lay t el ephon e.
†Key te le phone s and S LTs m ay a ctivate the me ss age. SLTs are notified
of a n active mes sage with a warning tone wh en g oing off- hook.
†Whe n a mes sage di sp lay s by a k ey te le phone , t he DND but to n LE D
fl ashe s a t 15 i pm.
†Whe n DN D is invoke d on th e tele phone th e m ess age cance ls .
†Message Access (with a desired message) may be assigned to a flex
but ton.
†Mes sages m ay b e entered while off- hook on a ca ll if an intercom ca ll
is c amp ed o nto the s ta ti o n. T his c au s es t he st ati o n c a ll ing t o se e the
mes sag e.
†Mes sage s a re r et ai ned in bat te r y p rot ect ed ar ea of m emor y in the
eve nt of p ower fa il ure or sy ste m r e set .
Pulse-to-Tone Switchover
Signalin g on a n outside line can be change d from dia l puls e to tone
(DTMF) manually while dialing out.
Pe rforming th e Cha ng e-Over
Di al [✳] on th e d ial p ad. The rema ining d igit(s) is se nt using D TMF.
(The Pulse -To- Tone S witchove r command may also b e included in a
speed dial bin.) 
						

							6-80 Repe at Redial
Repeat Redial
The Repeat Redial feature lets a digital key station redial a busy or
no-a nswe r numbe r a t spe cif ic intervals. The us er is s ign ale d v ia a queue
call b ack indication.
TheREDIALflexiblebuttonflashesatthecallbackrateof120ipmfor
15 s econds . If the station does not answe r within 15 se conds, the callba ck
cancels. Th e s ystem retains the la st call the us er ma de. If the station is
busy on an int er nal /ext er nal cal l when the Red ial Q ueue Ca ll Back occur s,
the ca llback does not occur until the user goes on-h ook.
The user must enter a Redial Timer value (006-999 that represents
se c onds) when inv okin g t his fe at ure . A t wo minut e in te rv al is e nte re d a s
120. D efa ult va lue is 1 m inute (60).
A key set s ta ti o n u s er pl ac e s a CO c a ll and r ec ei ve s a B u s y o r No Ans wer :
1 . Pr es s t he pr e- pro gram med R EP EAT R ED IA L f le xib le but t on [6 43 ]. The
LC D p romp ts t he use r f or a t im er val ue.
2. Enter a valid number (006-999 seconds) for the Repeat Redial timer.
D efa ult va lue is 060 (one minute ). A con firmation tone is hea rd and
the station user goes on- hook. T he flexible b utton L ED lights s teady.
When the timer expires, the station is signaled via a CO line queue
indication on the REPEAT REDIAL flexible button. During the Queue
CallBack,theLCDdisplayindicatesthisisaRedialCallBack.Onceline
queu e is answered, the LCD indicates an outgoing CO line display.
ENTER RPT REDIAL TIMER:
X X X 0 06- 99 9 
						

							Ring Tone6-81
Ac t iv ati n g a Redi al
Press the pre-programmed REDIAL flexible button,
-or -
Press the ON/OFF b utton,
-or -
Li ft the ha ndse t, l ine i s s ei ze d and n umber i s dia le d. If th e us er r ec e iv es a
busy /no ans wer, the y ma y repe at the step to activa te a nothe r re dial.
Cancelling the Operation
P re ss t he pre -p rogr amm ed R E DI AL f le xib le but ton. A c onf ir mat ion tone is
hea rd and the Auto Red ia l f unction is cancelle d.
Conditions
Once the user presses the pre-programmed flexible button, the timer
applies when the user enters a digit. After a digit is entered, the inter-
di git t im er ap pli es be t wee n t he dig it s.
Ring Tone
The tone ring s ig nal th at notifies stations of an incoming call ca n be
changed by each station user to provide distinctive ringing among a
group of stations. Each station user may select a distinctive ringing tone
use d t o r ing t hei r st at ion. The s yst em pr ovid es 3 6 d iff er ent r in g pa tt er ns
tha t st at ion use rs may se le ct from .
Selecting a Distinctive Ring Tone for a Station
1 . Di al th e Tone Rin g pr ogra m code [6 95 ] on the di al pa d. Th e fo ll owing
mes sag e d is play s:
2. Enter a valid to ne n umbe r. Th e tele phone spe ak er sound s a stea dy
tone that correlates to the 2-digit entry.
EN T ER RI N G TON ES 00- 36
XX PRESS SPEED TO SAVE 
						

							6-82Ri ng Ton e
3. When the desired tone is selec ted (default ringing code is set to 00),
press the SPEED butto n to save it as the tone to present when the
s ta tion is tone rung. A conf irmation ton e is hea rd.
This tone is presented as a result of an incoming CO or intercom call,
recalling CO line or Transferred CO line or at any other time the
station is tone rung. The 2-digit tone number displays in the lower left
corner of the LCD dis play.
The ring ing choices a re as follo ws:
Ta b l e 6 - 6 : R i n g i n g C h o i c e s
TO NE # F REQ TONE # FREQ TONE # FREQ TONE # FRE Q
00 697/ 770 10 770/ 1209 20 852/ 0 30 1336/ 1477
01 697/ 852 11 770/ 1336 21 941/ 1209 31 1336/ 1633
02 697/ 941 12 770/ 1477 22 941/ 1336 32 1 336/0
03 697/12 09 13 770/ 1633 23 941/ 1477 33 1477/ 1633
04 697/13 36 14 770/0 24 941/ 1633 34 1 477/0
05 697/14 77 15 8 52/94 1 25 941/ 0 35 1 633/0
06 697/16 33 16 852/ 1209 26 1 209/1 336 36 Off
07 697 /0 17 852/ 1336 27 1 209/1 477
08 770/ 852 18 852/ 1477 28 1 209/1 633
09 770/ 941 19 852/ 1633 29 120 9/0
To n e Du r a ti o n = 5 0 m s / 5 0 m s 
						

							Save Number Redial ( SNR) 6-83
Conditions
†Station users may listen to all tones by dialing the 2-digit codes one
after a nothe r. T he tone that is sounding wh en the SPE ED button is
pr ess ed is sa ved as tha t st ati on’s ton e r i ngin g se le c t ion.
†A station’s tone ring ing selec tion is ma intained in a battery p rotected
area of memory. Therefore, if a system experiences a power failure or
a s oft or har d r es ta r t, the t one ri ngi ng s el ec t i on i s r es tor ed.
†The tone sele cte d provides TONE ringing no rma l or m ute d to the
station whene ve r the station is comma nde d to tone ring (i.e ., this
excl udes camp -on tone pr ogr ammi ng conf ir mation tone s or othe r
spe c if ic t one s not c ons ide r ed TONE r in ging) .
†The selected tone is us ed to notify th e s ta tion in the following ca ses:
-IncomingCO Call
- Incoming Intercom Ca ll
- Transferred CO Line
- Re calling CO L ine
- Call Back Notification
- Message Wait Call Back
- All Types of Forwarded Calls
- Executiv e/Secreta ry calls
- L ine Queue Ca ll Back
- LC R Que ue Cal l Back
†CO distinctive ringing supersedes station distinctive ringing.
Save Number Redial (SN R)
Saving the Last Num ber Dialed
1. Af te r pla cing an o uts ide call, ke ep hand set of f-hook .
2. Press the SPEED button twice.
Di al i ng a Nu mber th at wa s S ave d(using the steps above)
1. Pres s the SPE ED button.
2. Dial the [
✳]button. 
						

							6-84 Speake rphon e
†System automatically selec ts the original line used to place the
call and redials the number.
†If that line is busy, the system automatically selects another line
fromthesamegroupandredialsthenumber.
†If no lines are available in the same group, the station receives
busy tone and can queue for a line.
†If t he st ati on u ser p re sel ec ts a li ne bef ore ac t i vat ing SNR , th e
preselection overrides the line orig inally us ed.
Sp e a k e r p h o n e
1 . Pr es s O N/ O FF bu t to n to ON. I nte rc o m dia l to ne i s he ar d.
2. Pres s the Volum e Ba r to cha nge th e tone volume. The following
m ess age di spl ays :
3. Press the party’s D SS but ton, or p re ss an ava il abl e outs ide l ine but to n
and dial the number. Speakerphone is activated.
4. Press ON/OFF button to OFF to end the call.
Sp e e d Di a l
If an outs ide l in e wa s n ot spe c ifi ed i n pr ogr ammi ng, one ca n be s el ec t ed
now or t he sys te m a ssi gns th e l i ne.
Press the SPEED button and dial speed bin location,
-or -
Press the pre-programmed speed bin button.
Stati on Spe ed Number s
A key set u ser ca n en te r St at ion Spe ed numbe rs (0 0 0 to 01 9) .
S PE AK ER TON E [ #### #### #]
MMM DD YY HH:MM am
F or furth er re fere nce s i n thi s s ec tion w her e li ft h ands e t is s pe ci fi ed,
yo u may al so p res s the O N/ OF F butto n, if the tele ph one is
programmed as a two-way speakerphone. 
						

							Speed Dial6-85
Sys te m Spe ed Nu mber s
The first progra mme d attenda nt must e nter the Sys te m S pee d nu mbers
(020 to 999). If an attendant was not specified, speed numbers are
ent er e d at S ta ti o n 1 0 0.
Storing Spe ed Dial Nu mbers
1. Pres s the SPE ED button once.
2. Press an OUTSIDE LINE button or POOL button.
-or -
Se le c t an outs ide l ine by pr es si ng t he SP EE D b utt on a gai n.
3 . Di al th e s pe ed bin loca ti on.
4 . Di al th e d esi r ed te le phone numb er and i nc lude t hes e spe c ia l c od es:
†TRANS -- Initiates a Pulse-To-Tone switchover.
†HOL D - - Inse r ts a Pa use.
†FLASH -- Inserts a Flash into the speed number.
†TRANS -- W hen us ed a s the first entry in the spe ed bin, this inse rts
a no-display character causing numbers stored in the bin not to
app ear on the d igi ta l te le phone’sdisplaywhenbinisaccessed.
5. Pres s the SPE ED button.
6. Replace the hands et to e nd the spe ed bin programming.
Pro g ram mi ng Mu lt ip le S pee d Nu mbers
1. Pres s the SPE ED button twice to conclude programming a numb er.
2. Enter the nex t spe ed numbe r bin to progra m.
Ifthestationhasnolineappearanceforthelineprogrammedinto
the s pee d b in, that line come s up unde r the LOOP b utton or POOL
button when acces sed.
ErasinganExistingSpeedBin
1. Press the SPEED button twice.
2 . Di al th e s pe ed bin loca ti on:
3. Pres s the SPE ED button again. A confirma tion tone is he ard.