Vodavi Triad 1/2/3 Product Description Manual

							6-36Camp-O n
An sw ering a Screen ed Tra n sfer
Your intercom signals according to the intercom position.
1. An swer the inte rcom a nd rece ive the trans fe r n otice.
2. Pres s the outside line button or LOOP button fla shing on hold.
Tra ns fer Se arch
When attempting to locate a party, press a station button to signal the
desired statio n.
If t he p ar ty is not l ocat ed:
1. Pres s a nother statio n button to continue the sea rch.
2. When the called party answers, hang up to complete the transfer.
Un screen ed Tr an sfer
Whe n the calle d e xte nsion be gins to s ig nal, ha ng up to trans fer the call
(Reca ll Time r starts) .
Ca m p -On
If you ca ll a st at ion tha t is bus y an d wi sh to ale rt t he m t o your ca ll :
1. Pres s the CAMP-ON b utton. Calle d s ta tion rece ive s one- burs t of
ri ngi ng. Wa it for thei r resp onse.
2. When called party answers, consult with them or hang up to transfer
the call.
If you are on a conne cted ca ll, hear one b urs t of muted ringing, and your
CAMP-ON button is flashing, you have a call waiting.
1. Pres s the CAMP-ON b utton. Any outs id e line y ou are con nected to is
placed on hold. You may converse with the station placing the call.
2 . Pr es s f la shi ng out si de li ne but ton if a ca ll i s bei ng t r ansf er re d
If a sta tion i s i n DN D, onl y the At ten dant c an Ca mp On using th e
Atte nd ant ov er ride fe atu re. C amp-O n or O v err ide d rops any inte rna l
call ers to whi ch th at st ation is t alk ing. 
						

							CO L ine Access 6-37
If you do not ha ve a C AMP-ON button:
†Go on- hook w ith pres ent ca ll. C amp- On rings through,
-or -
†Place pres ent call on h old, the n go on-hook . Ca mp- On rings through.
Conditions
CAMP-ON button can be ass ign ed on 8-btn te le phone s us ing code 620.
CO Line Access
Acces sing an Outside Line
1. PressidleCOlinebutton,POOLbutton,
-or -
Dial CO line group access code or LCR code (9, 801-823, 88+LLL).
(LLL = 001-048Tria d 1/2, 0 01 -1 44Tria d 3)
2. Dial desired numb er for outside call.
3. Lift hands et to conve rse or us e spe ake rp hone.
CO Line Queuing
A station can q ueue only one line a t a tim e. If you s ee that a particular
outside line is busy and you wish to be placed on a list waiting for that
li ne to be co me avai l abl e:
1 . Pr es s d es ir ed busy out sid e l i ne butt on,
-or -
Pres s POOL button . (Bus y tone is he ard. )
2. Pres s p re -programme d LINE QUEUE button (621).
3 . Repl ace hand se t or p re ss ON /O FF but ton .
An sw ering a Qu eue
If you he ar ringing and an outside line of the line group or a LOOP butto n
you q ueue d onto is rap idly fla shing:
1. Lift hands et or pres s ON/OFF button.
2. Pres s f la shing outside line button or Loop b utton to a nswer. 
						

							6-38 Conf ere nce Co mbinat io ns
Conditions
A LOOP button or direct appearance of the queued line is required.
Conference Combinations
Only stations that have conference enabled can institute a conference.
†Ad d-O n Conf er enc e--Up to eight inte rna l partie s ca n e ngage in a
c onfer en ce , or s eve n i nte r nal par t ie s wit h one e xt er nal pa rt y. A
maxi mum of fi ve 8-par ty con fer ence s ( fiv e e xter nal pa rti es
maxi mum) can b e e stabl i she d.
†M ult i- Li ne Confe re nc e--One internal station can engage in a
c o nfer en ce wi t h u p to fo u r o u ts id e p ar ti e s.
Establishing a Conference
1. Lift hands et.
2 . Se le c t int e rc om s ta ti on or d ial de si re d ou ts ide pa r ty.
3. When called party answers, press the CONF button.
4. Add next conference party by selecting another outside line or
intercom station.
5. Ifthenextconferencepartyisanoutsidelineandabusyorwrong
nu mber is encountered, press one of the confe re nce partie s on hold.
T his drops th e b usy or w rong number party. Press the conf erence
b utt on a gai n and r epe at st ep 4 .
6 . Whe n pa rt y answe r s, p re ss the CO NF bu t to n twi c e. (A ll pa r ti es ar e
connected.)
A maximumof eight parties can be included in a conference. 
						

							Conf ere nce Combinations 6-39
Exiting a Conference (Controller only)
There are three methods of exiting a conference:
1 -- Pre ss the O N/OF F b utt on to ON, pr es s MUT E, the n r ep la ce t he
hands et (to m onitor a con ference ).
To exit a multi-line conference in progress:
2 -- P re ss the HO LD bu t to n t o pl ac e o u t sid e p ar ti es o n h o ld. Th e H o ld
Timer starts. If one of the two parties is internal, that party is dropped.
3 -- Press CONF and hang u p or press the ON/OFF button to leave the
oth er confe re nce partie s s till conne cte d in a n uns upervise d conf erence .
The CONF button flashes and the timer starts. There is a warning tone
be fore t he oth er par t ie s a re dr opp ed.
Re- ent eri ng a C onfere nc e
Whe n t he c o ntr o l le r re -en te rs t he co nfer en ce , the di sc o nne c t ti me r is
re se t.
1. Lift hands et to re- enter a monitored conferen ce .
2. To re -e nte r a confe re nce place d on hold, rep eat step s for e stablis hing
aconference.
3. To re-enter an unsupervised conference, lift handset and press
flashing CONF button. The CONF button lights steady and a
conf irmation ton e is hea rd.
Ter m in at in g a Co n f er en c e
To terminate a conference, the conference initiator who is actively in the
conference must:
Repl ace hand se t or p ush ON/O FF but ton to OF F.
To te rmi nat e an u nsu pe r vis ed c o nfe re nc e:
Pres s the flash ing CON F b utton while on hook, all parties a re
dro ppe d.
Term inat ing Party from a C onfere nce (while in confer ence)
1. Press line button of party to drop.
2 . Repl ace hand se t or p re ss ON /O FF but ton .
3. Lift Handset or press ON/OFF button.
4. Pres s f la shing Conf erence button. 
						

							6-40 D ial By Nam e
Conditions
8- button telephones can a ssign a Con ference bu tton b y using co de 624.
Dial By Name
The system lets station users dial extension numbers by entering the
name of a p er son p rog ram med for t hat st at ion . T he syst e m da tab ase
allows en try of a name (alpha numeric) up to 24 characters for ea ch
st at ion. Th is pr ogra mme d nam e c a n be us ed for di ali ng- by-na me st at ion
use rs and di spl ays on L CD dis pl ays.
1 . Di al th e D ia l- B y-Na me co de [6
✳] on t he di al pad,
-or -
Pr es s t he pr e- pro gram med DI AL -BY -N AM E fl ex b utt on.
2. Dial person’s l as t name on t he ke ypad as shown :
Fi gure 6-3 : Key Pad - Dia l By Na me
EXAMPLE -- To se arch for the name BROWN, pre ss [2][7][6] [9][ 6].
†When the system finds a unique numeric match to the name
be ing dia le d, t he c al l is pl ac ed to the s ta ti on ma tc hi ng t he name .
†The intercom call signals the station according to the H-T-P
but ton.
1
A-2
B-2
C- 2D- 3
E- 3
F-3
G- 4
H- 4
I-4J- 5
K-5
L- 5M-6
N-6
O- 6
P- 7
R- 7
S- 7T-8
U- 8
V- 8
*
OPER#
0
Q-7W-9
X- 9
Y- 9
Z- 9 
						

							Di r e c t or y Di a li n g - St a ti o n s 6- 41
†If fe wer t han 8 d igi ts ar e di ale d, t he nume ri c ma tc h i s dia le d a fte r
a 10 second interdigit time-out occurs, or if [#] is pressed.
Conditions
†The sy ste m d ia ls the s ta ti o n t hat ma tc he s t he di al ed name whe n a
uniq ue mat ch is foun d. I f mu lt ip le nam es ar e l ocat ed (found) aft er
ei ght di git s, t he f ir st one i s d ial ed.
†Name s are e nte re d a s p ar t o f t he sys te m a tt r ibut es da ta base .
Numbers may be entered as part of a name. To avoid conflicts, all
name s m ust have a unique numerical se quen ce .
Dire cto ry Dialing - Stations
Di re c tor y D ia li ng a ll ows st ati on u ser s to obt ain a dir ec t or y of st at ion
use rs and hav e the sys te m d ial the ex te nsion that is currently displaye d.
TheTriad 1/2/3Sys tem provides locations for up to 200 na mes . Directory
Di al ing al so i nc lud es th e f oll owin g func t i ons:
†Allows users to program a name with a speed dial bin for later
loca ting a sp ee d dial numb er. Whe n prompted, th e s ystem displays
the na me ass oc iat e d wi th a s pe ed dia l numbe r on t he LC D d isp lay.
The use r may the n ha ve the s ystem dia l the numb er.
†Ena ble s user s to ass ociat e a n ame wi th an e nt ry in t he l ocal num ber /
name t ra nsl at ion tab le . Wh en promp te d, t he sys te m di sp lay s t he
name as soci ate d wit h t he ta bl e on th e LC D di sp lay. T he use r may
the n h ave the s yst em dia l the nu mb er.
†Di re c tor y Dia li ng l is t m ay be pr ogra mme d and m ai nta ine d at t he f ir st
ass ign ed At te ndan t sta ti o n. Ho weve r, t hi s a dmi n r o u ti ne le ts t he
sys te m programme r mainta in the lis t loca lly (a t Atte ndant) or
remotely via modem access.
†May b e us ed to trans fer a call from one station to another. 
						

							6-42 D irect o ry D ial in g - St at io ns
Vi ew in g th e D ir e ct o r y L is t
1. Dial the Directory List dial code [680] on the dial pad,
-or -
Pr es s t he pr e- pro gram med fl ex b utt on p rogr amm ed as a di re c t or y
di ali ng butt on.
2 . Pr es s a but to n on t he ke y pa d onc e, tw ic e or thr ee t im es to re pre se nt
t he l et te r of t he al phab et t o be gin vi ewi ng t he l is t o f nam es as
follows:
†Pres sing 2 once produces the name s b eginning with A.
†Pres sing 2 a gain produces the name s b eginning with B.
†Pres sing 2 a th ird tim e p roduce s the nam es be ginn ing with C .
The l et te rs of the a lpha be t a re r epr es ent ed on t he ke y pa d a s s hown
.
F igure 6 -4 : Ke y Pad - Di rect o ry Di al ing
Name s beg inning with the le tter chos en display on th e LCD display.
If the re are no name s in the Di rec tory Lis t b egi nni ng with the de si red
lett er, a n ame wi th the ne xt hi ghe r let ter show s on t he L CD displa y
1
A-2
B-2
C- 2D- 3
E- 3
F-3
G- 4
H- 4
I-4J- 5
K-5
L- 5M-6
N-6
O- 6
P- 7
R- 7
S- 7T-8
U- 8
V- 8
*
OPER#
0
Q-7W-9
X- 9
Y- 9
Z- 9 
						

							Di r e c t or y Di a li n g - St a ti o n s 6- 43
3. Press [✳] to scroll up (next entry) through the list,
-or -
Pr es s [ #] t o s c ro l l do wn (p re vi o us e nt ry ) t hro ug h t he li st ,
-or -
Press another button to view list for a different letter of the alphabet.
4 . Whe n t he des ir ed name i s s hown on the LCD di spl ay, p re ss SP EE D t o
automatically dial the destination station or outside phone number
(via speed dial).
Conditions
†If the desired party is an intercom station, that station is signaled
accord ing to it’s H- P-T switch (SLT stations tone ring).
†If t he des ir ed par t y i s ass ociat e d t o a spe ed di al bi n, t he sys te m
se le c ts a CO li ne and dia ls t he numbe r prog ramm ed int o t he spe ed
dial bin. C all p rogres s tone s are th en heard.
†If st at ion is i n Di r ec t or y Di al in g mode a nd a CO or int er c om c a ll r ing s
in, the station must exit Directory Dialing mode to answer the call.
Trans ferring a C all Us ing Directory Dialing ( while on a call)
1. Pres s the TRANS button.
2 . Di al th e D ir ect or y D ia l Code [6 80 ] on the d ial p ad,
-or -
Pr es s a pr e- pr o gra mmed fl ex butt o n pro gr amm ed fo r di re c to r y
di ali ng.
3 . Pr es s t he di gi t a sso ci at ed wi th the pe rs on’snameandwhenit
d is play s, p re ss SPEE D t o a utoma ti cal ly di al th e d est i nat ion st ati on.
4. Hang up to complete the transfer.
Cal ls m ay be transfe rred t o inte rna l st ation s o nly . An a ttemp t to
transfe r a c all off-ne t (vi a a sp ee d di al b in) r esults i n th e call re call ing
upon g oin g on-h ook . 
						

							6-44 Direct Inward Syst em Access (DIS A)
Di re c t In wa rd Syst em Ac ce ss ( D ISA)
1. Call th e p hone numbe r the s ystem administrator spe cif ie d a s the
DISA line . T he sys te m ans wers and re turns internal dial tone.
2 . Ent er t he DI SA acce ss code spe cif ie d by th e s yst em admi ni st rat or, if
a ppl ic a ble . D ia l t one r et urns .
PlacinganOutgoingCall
1. Dial a g roup acces s cod e: 9, 81–87 . CO D ia l to ne r et u rn s.
2 . Di al th e d esi r ed te le phone numb er.
Reaching an Internal Station:
Dial the desired station number. (Ringback tone is heard.)
Do No t Disturb (D ND)
DND blocks incoming paging and ringing, and provides visual status to
oth er t el eph ones wit h DSS ap pea ra nc e. The DN D c ode i s [ 63 1] .
Act iv ati n g Do Not D is turb
Press the p re-programmed D ND b utton ( DND button lights stead y), or
dial [631] on the 8-bu tton keyset. The DND button can be pressed while
the p hone is ringing to s top the ringing.
Remov ing Do Not D istu rb
Press the pre-programmed DND button or dial [631]. The button LED
ext i nguis hes and DN D c anc e ls .
Th e con fere nce time r moni tors a DI SAtr u nk- to -tr u nkcall a nd
releasethelinesone(1) minuteafterthetimeexpires.
If the stat ion d iale d is una tten ded , busy or i n DN D, in terc om dial
tone retu rns, (after t he Pr eset C all F orw ard Time r ex pire s).
W ARN ING : To ll fraud c an oc cur if DI SA is not pr ope rly
implemented. 
						

							Executive Override 6-45
Conditions
†Calling stations receive a DND audible tone.
†The fi rs t pr ogra mmed at te ndant d oes not have D ND ca pabi l it y.
†DND capability is programmable on a per-station basis.
On e- Tim e D o Not D i st ur b
Prevents calls from ringing at your station while you are on a call. The
One-Time DND condition automatically cancels when you end your call.
Pre ss t he pre-progr ammed DND but ton whil e you are off-hook and connected
to a CO line or intercom call. The DND button LED lights and off-h ook tones at
your st at ion cance l.
Cancelling One-Time Do Not Disturb
Repl ace han dse t. The D ND b utt on L ED ext in guis hes and DND cance ls .
Executive Override
The Exe c uti ve Ove r ri de f eat ur e e nabl es E xec ut i ve d esi gnat e d st at ions the
ability to override and barge-in on other keysets engaged in
conve rs ation. The programming cod e is [625].
If you ca ll a busy st at ion :
1 . Pr es s t he pr e- pro gram med EXE CUT IV E O VER R I DE but ton .
Exe cu tive s ta tion is bridg ed onto the CO line conve rsation in progress
at the calle d station. Op tional warning tone is heard an d prese nted to
al l par t ie s p ri or to cut- thr ough.
2 . Repl ace hand se t at Exe cu ti ve st at ion to te rmi nat e the ove r ri de.
Conditions
†An error tone occurs:
- If the called party is in a conference.
- If the called party is already on an OHVO call.
- If the called party ha s a Ca mp-On a t the ir s ta tion.
†If the Executive joins a call and one of the members does a hook-flash
or pre ss es t hei r tr ans fer but t on, t he Exe cuti ve i s dr oppe d.