Vodavi Triad 1/2/3 Product Description Manual

							7-10 Cal l Fo rw ard
Removing Call Forwarding
1. Lift handset, a stutter dial tone is heard.
2 . Di al [6 40 ] on th e d ial p ad or [6 6 2] on t he di al pad. A confi rm ati on
tone is he ard.
3. Replace the hands et.
Call Forward - Fol low-Me
The C all F orwa rd/F oll ow-Me fe at ure en abl es a user wh o is aw ay f rom
the i r s ta ti o n, ac t iva te / dea c ti vat e c al l f o rwa rdi ng fro m ano t he r st ati o n i n
the system. This lets the user forward their calls to their current location
or into Vo ice Mail, AC D/UCD , Hu nt Group s, or to any other station in the
sys te m. When th is cal l forwa rd is act i vat ed, al l cal ls pr es ent ed to th e
forwarded station forward to the destinatio n station immediately.
Act iv ating Follow-Me Call Forwarding
1. Lift the handset or press ON/OFF button.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3 . Di al th e s ta ti o n nu m ber o f t he s ta ti o n f ro m whic h fo r war din g i s
desired.
4. Dial th e a ppropriate forwarding condition code.
[6] = All Ca lls
[7] = No Ans wer
[8] = Busy
[9] = Busy/No An swer
5. Dial the three-digit destination number where calls are to be
f or ward ed. St at ion, Voice Mai l, AC D/UCD, or Hunt Gr oups.)
6 . Repl ace hand se t or p re ss ON /O FF but ton .
Remov ing Follow-Me Call Forw arding
1. Lift the handset or press ON/OFF button.
2. Dial the Follow-Me Forward code [642] on the dial pad.
3 . Di al th e s ta ti o n nu m ber o f t he s ta ti o n t hat f o rw ard ing is to be
ca ncelled.
4. Dial [6] (regardless o f the forward condition).
5. Redial the same station number. A confirmation tone sounds and the
FWD LED extinguishes. 
						

							Ca ll i ng Sta ti o n To ne Mode Opt i o n 7- 11
Conditions
†If a Cal l For ward mode i s cur r ent ly act iv e a t the s tat i on whe re
for war di ng i s d esi re d, t he ne w for wa rd become s act ive an d cance ls
the p reviou s forwa rd.
†Both internal and external calls to the affected station forward to the
des ig nate d l ocat ion .
†Cal l for war di ng mus t be al lowe d i n pr ogr ammi ng f or the af fect ed
st at ion.
†When remote forward is activated the forwarding is immediate.
†When a key telephone is forwarded remotely, th e k ey stations
forward b utton lig hts. Th e s ta tion us er may cance l the forwa rding a t
the i r s ta ti o n by pre ss ing ON/ O FF, the n t he FWD bu t to n. SLT u s er s c an
cancel f orw ard ing by go ing off h ook and dialing the f orw ard code.
†DISA cal l ers e nte ring the code a nd ma ki ng a mis ta ke are g ive n a n
error tone for 3 seconds, silence for 2 secon ds, then the dial tone is
re tu r ne d.
CallingStationToneModeOption
The C all i ng S tat i on T one Mod e f eat ur e enab le s a cal li ng st ati on to
o ve rr id e a c al le d s ta ti o n’s H or P intercom settings. Use from VM port.
Cal l in g a Sta ti on an d Ton e Ri n gi ng D esi red
1 . Di al [6 #] on t he dia l pad.
2. Dial the extension number,
-or -
Pres s D SS button of d es ired station (call tone rings statio n). 
						

							7-12 Ca ll Park - Pe rs o nal
Ca l l P ar k - P er s on a l
While Co nnected to Firs t Call:
1. Pres s the hooks witch mom entarily. Inte rcom dial tone is heard.
2. Dial [438] on the dial pad (call is placed in personal park).
3. Dial desired number for second call.
4. Pres s the hooks witch mom entarily. Inte rcom dial tone is heard.
5 . Di al [4 38 ] on th e d ial p ad ( fir st cal l is r et ur ned and second cal l is
placed in Personal Park).
Call Park (by Station Number)
While connected to an outside line:
1. Press TRANS button.
2. Dial [439] + XXX (station number).
Retrievin g a Stat ion Pa rk Ca ll
Dial [# 6] + XXX (use r’s s ta ti o n nu mber , whil e at t he u se r’s t el ep hone or
fr om any t el eph one i n t he sy st em).
-or -
Di al [4 38 ] f rom the us er’s station.
Conditions
†A flex b utton ma y be as signed to Call Park feature cod e 439. The use r
can p ress the s pecified flex b utton a nd dial a station number on the
di al pad.
†The directed call pickup code for 8-button telephones is eliminated.
8-button telephones must assign a pickup button on the telephone
to have the pickup feature.
†Only o ne call can be in a park location at a time. Multiple calls to the
sam e s ta ti on p ark l ocati on i s not poss ib le .
Th e use r can al ter nate ly c onne ct to th e oth er c all by doin g a hoo k-
flash an d dial ing [438] as ma ny ti mes as nec essary. 
						

							Ca ll Park (Sys tem) 7-13
†The#6codeisflexibleandcanbeassignedinFlash52programming.
†ThecallwillbeplacedintheStation’s Pe rs onal Par k l ocat ion.
Ca l l P ar k ( Sys t em )
The C all Par k f ea tur e ena ble s an out si de cal l to be pl aced on hol d a nd
consult with, page , or ca ll an in te rna l party prior to tra nsfe r.
While connected to an outside line:
1. Press and release the hookswitch. The caller is put on Exclusive hold.
2. Dial parking location (430 to 437) on the dial pad. A confirmation
tone is he ard.
3 . If you h ear b usy t one, pr es s a nd r el ea se th e ho okswi tc h to re -
establish contact with the called station, and press and release the
ho okswitch again p rior to dia ling a nother pa rk ing loca tion.
Retrieving a Parked Call
1. Lift hands et.
2 . Di al [#] on t he di al pad.
3 . Di al par ki ng locat i on (4 30 t o 4 3 7) wher e the cal l was pa rke d.
Ca l l P i c k -u p D i rec t ed
Upon hearing an unattende d te le phone ring:
1. Lift hands et.
2. Dial [#1] on the dial pad.
3. Dial station numbe r of ringing te lephon e. You are connected to
intercom, incoming, recalling, or transferred outside line. 
						

							7-14 Cal l Pick-Up Gro up
Ca l l P i c k -Up G rou p
Upon hearing an unattende d te le phone ringing:
1. Lift the handset.
2. Dial [#0] on the dia l pad. You are connected to intercom, trans ferred
or r ec a ll ing out si de li ne c all .
Ca l l Tra n s fe r
Making a n Un scre ened T ran sfer
1. Briefly press and release the hookswitch.
2. Dial desired intercom number.
3. Hang up to complete the transfer.
Mak i ng a S c re ened T ran sfer
1. Briefly press and release the hookswitch.
2. Dial de sire d teleph one n umbe r. Announce the ca ll.
3. Hang up to complete the transfer.
Ca m p -On
After receiving intercom busy tone:
1. Briefly press and release the hookswitch.
2 . Di al [6 20 ] on th e d ial p ad.
Rec ei vi ng a C amp -O n War ni ng T one (t hrou gh h an dset )
Choos e de sire d call ( hang up pre se nt call and ta ke the n ew one , or ign ore
the C amp- On si gnal ). Al so re fer t o Pe rs onal Par k.
You mu st be in th e same P ick up gro up. 
						

							ClearCallForward,DND,PersonalizedMessages 7-15
ClearCallForward,DND,PersonalizedMessages
A convenient code [662] is incorporated to cancel either Call forw ard ing,
DND , or P e rson ali z ed M ess age s w hen the S LT u ser f orge ts whi c h c ode
was pr ogra mme d on the phon e
Can cel lin g Cal l Forwa rd, DND , Pers ona lized Mes sag es
1. Lift hands et. N otification tone is he ard.
2 . Di al [6 62 ] on th e d ial p ad. A conf ir mat io n t one i s hea rd.
3. Replace the hands et.
CO Line Direct Access
1. Lift hands et.
2 . Di al [8 8]+ XXX (whe re XXX =s peci fi c CO Li ne des ir ed)
CO Line Queuing
1. Dial outsid e line acces s code. Receive busy tone.
2. Briefly press and release the hookswitch.
3 . Di al [6 21 ] on th e d ial p ad. A conf ir mat io n t one i s hea rd.
Co n fe ren c e
You ma y se t up a confe rence of on e e xternal and one other inte rn al
st at ion.
1. Lift hands et.
2. Make outside call.
3. Briefly press and release the hookswitch to put the call on hold.
4 . Di al numbe r of i nt er nal st at io n t o add.
5. Whe n that station ans wers, b rief ly pre ss and re leas e the hooks witch
a gai n an d al l th re e p ar ti e s a re connec te d. 
						

							7-16 Conference With Pers on al Pa rk
Co n fe re n c e W i th Pe rs o n a l Pa r k
While connected to an outside line:
1. Pres s the hooks witch mom entarily. Inte rcom dial tone is heard.
2 . Di al [4 38 ] on th e d ial p ad ( fir st cal l is pl ace d i n pe r sonal pa rk ).
3. Dial desired number for second call.
4. Pres s the hooks witch mom entarily. Inte rcom dial tone is heard.
5 . Di al [6 64 ] on th e d ial p ad. A l l thr ee pa r ti es ar e c onfer enc e d.
6. Hang up to terminate conference.
Direct Outside Line Access
1. Lift hands et.
2. Dial acces s cod e ( 9, 81–87 , 8 8 +LL L) on dia l pad.
3 . Di al de sir e d t el eph one n umbe r.
Do No t Disturb (D ND)
Act iv ati n g Do Not D is turb
1. Lift hands et.
2 . Di al [6 31 ] on th e d ial p ad.
3 . Repl ace hand se t.
Cancelling Do Not Disturb
1. Lift hands et.
2 . Di al [6 31 ] on th e d ial p ad or [6 6 2] on t he di al pad.
3 . Repl ace hand se t. 
						

							Ha ndset Receiver Gain 7-17
Ha nd set Re c ei ver G ai n
The Handset Receiver Gain feature allows an SLT user to increase/
decrease the handset volume while on a CO or intercom call.
1 . Hookfl as h and di al t he H ands et Rece iv er Gai n cod e [ 63 8] on t he di al
pad.
2. Dial a v alid numbe r (0= lowe st throu gh 9=highe st) on the dial pa d,
-or -
Pr es s [ #] t o i nc r eas e or [
✳] to de cre ase the gain, one lev el at a time .
3 . Ho o kfl as h aga in to re tu r n t o c a ll .
4 . Repe at ab ove proce dur es, if ne ce ss ar y.
5. Replace the hands et to e nd the call.
In t er c om Ca l li n g
Ringing is heard if called station is in T answering mode; or two bursts of
ton e i f c a ll ed st at ion is i n t he H or P po sit i on.
Pl aci n g an I nt ercom Cal l
1. Lift the handset.
2. Dial the intercom number.
3 . Conve rse a fte r th e t wo t one bur st s stop.
4. Replace the hands et to e nd the call.
An sw ering a n In tercom Ca ll
1. Lift hands et to conve rse .
2 . Repl ace hand se t to e nd call .
Conditions
Of f-Hook P re fer en ce ma y af fec t t his fe at ure . (R e fe r t oO ff-Hook Preference
for more information.) 
						

							7-18 L eas t Co st Ro utin g ( LCR)
Least Cost Routing (LCR)
PlacinganOutsideCall(whenLCRenabled)
1. Lift the handset.
2 . Di al [9 ] on the di al pa d.
3 . Di al th e d esi r ed te le phone numb er.
4 . Wai t f or an a nswe r, t hen c onv er se.
If all lines ava ilable are b usy, rema in off- hook for f our second s to
aut omat ic a ll y be qu eue d ont o LCR f or an av ail ab le l ine .
If an LCR Queue Call Back is activated:
Answer call when telephone is signaled, the desired telephone number is
automatically redialed.
Cancelling an LCR Queue Call Back
1. DialtheLCRQueueCancelcode[626]onthedialpad.
2. Replace the hands et.
Mee t Me Pa ge
Requ estin g a Pa rty to Meet You on a Pa ge
1 . Di al th e d esi r ed pagi ng c od e.
2. Requestthatpartymeetyouonthepage.
3. Do not hang up; wait for the requested party to answer. As soon as
the pa ged party a nswe rs and is conne cte d to you, th e p age circuit is
released.
Answ ering a Mee t Me Pa ge
Go to the nearest telephone and dial [770] on the dial pad. You are
connected to the party th at pag ed you.
OnlyoneLCRQueue CallBackrequestmay be initiatedby astation.When
a s e cond r equ es t is made , the f i rst r equ es t is canc ell ed .
If the 911 feature is enabled, the LCR access code is 80 instead of 9. 
						

							Mess age Wait ing 7-19
Mess ag e Wa i t in g
Leav in g a Mes sag e Wai ti n g In dica ti on
1. Lift hands et.
2. Dial desired intercom station. (No Ans wer or DN D tone is received.)
3. Briefly press and release the hookswitch.
4 . Di al [6 23 ] on th e d ial p ad.
5 . Repl ace hand se t.
Answering a Message Waiting Indication
A mes sage wai t ing lam p i s fl as hing or a st utt e r d ial t one is re c ei ved whe n
the handset is lifted.
1. Lift hands et.
2 . Di al [6 63 ] on th e d ial p ad. ( St ati on t hat l ef t the me ss age r ings .)
Off -Ho ok Prefe rence
If your phon e wa s p rogram med for Of f-Hook Preference, an outs ide line
dial tone is heard when lifting th e ha ndse t.
When this operation is enabled, you may not have access to all features
des cribed in this document. However, cons ult you r C entrex or PBX Us er’s
Guid e for addi t iona l f eat ur es you may h ave .
Th is fe atu re e limi nate s i nte rcom di al ton e whe n go ing off-h ook .