TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							Q-  WIDE PROGRAMMING
QO- 
 INTERCEPTS, BUSY INTERCEPT
Description
Related
Programming
Instructions
Step  
Step  
Step  
Use this option to   Intercept system-wide for DID trunks.
If 
 enable this option (Y). the  routes a DID call for a  or DND
extension to the attendant. If   this option (N). the DID caller hears
 instead.
Refer to the Direct 
 Dialing feature (Busy Intercept) for more
information.
None
 
Busy Intercept disabled (N).
None
To enter data on the PRF:
For QO- Busy on Table 10, enter Y or N.
To enter data at the programming terminal:
After programming QO- Vacant Number Intercept, you see: BUSY?
Enter Y or N for QO- Busy Intercept from Table 10. You see: 
ANSWER?
, Go to QO- Ring-No-Answer Intercept on the next page.
Issue 1-OSOFTWARE CONFIGURATION 2-313 
						

							Q- SYSTEM WIDE 
QO- DID INTERCEPTS.  INTERCEPT
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step  l
Step  l
Use this option to enable/disable Rin,O-No-Answer Intercept system-wide for
DID trunks. If  enable this option (Y). unanswered DID calls ring the
attendant. If 
 disable this option  unanswered calls ring the destination
extension 
 the DID caller hangs up.
Refer to the Direct 
 Dialing feature (Ring-No-Answer Intercept) for
more information.
Conditions
None
Default 
Ring-No-Answer intercept disabled (N).
None
None
To enter data on the PRF:
For QO- Ring-No-Answer on Table IO, enter Y or N.
To enter data at the programming terminal:
After programming QO- Busy Intercept, 
you see: RING-NO-ANSWER?
Enter Y or N for QO- Ring-No-Answer Intercept from Table 10.Go to QO- DID Camp-On to Busy  on the next page.
2-3 14 CONFIGURATION Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QO- DID CAMP-ON TO BUSY 
Description
Related
Programming
Feature Reference
Instructions
Step  l
Step  l
Step 2 
Use this option to  Camp-On for DID calls to busy  If
you enable this option 
 a DID call Camps-On to a   If you
disable this option (N). a DID call to a busy 
 follows the Busy Intercept
routing.
Refer to the Direct 
 Dialing feature  Camp-On) for more
information. This option is not available in ONYX IV.
Conditions
None
Default 
DID Camp-On to   enabled (Y).
None
None
To enter data on the PRF:
For QO- DID Camp-On to Busy  on Table 10, enter Y or N.
To enter data at the programming terminal:
After programming QO- Ring-No-Answer Intercept, you see: DID CAMP ON
TO BUSY 
Enter Y or N for QO- DID Camp-On to Busy  from Table 10.You return to the Main Menu.
Issue 1-O
SOFTWARE CONFIGURATION2-315 
						

							Q- SYSTEM WIDE PROGRAMMING
QP- VOICE MAIL, ACD MAILBOX ACCESS DIGIT (ONYX IV)
Description
Use this option to designate the leading digit required to access the mailbox
that provides the ACD announcements. The system sends this digit to the
Voice Mail before sending the mailbox number. Some Voice Mail systems
require a # as the leading digit. Other Voice Mail systems don’t require- any
leading digit. This option lets you tailor the system to the requirements of the
connected Voice Mail.
This option only applies to ONYX IV.
Conditions
None
Default Value
#
Related
Programming
Automatic Call Distribution (ONYX 
Refer to the charts provided with the ACD (ONYX IV) feature on page 
32A.
Feature Reference
Instructions
Step 1 l
Step 1 l
Step 2 
Step 3 l
Automatic Call Distribution (ONYX IV)
To enter data on the PRF:
For QP- ACD Mailbox Access Digit on Table 10, enter the mailbox access
digit (O-9,  or 
To enter data at the programming terminal:
Type Q. You see: 
Type P. You see: ACD MAILBOX ACCESS DIGIT?
Enter data for QP- ACD Mailbox Access Digit from Table 10. You see:
MAILBOX INSTALLED
Go to QP- Mailbox Installed.
 SOFTWARE CONFIGURATION Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
   ACD  ACCESS DIGIT (ONYX IV)
Issue 1-O
 For  Notes 
SOFTWARE CONFIGURATION2-3  
						

							Q- SYSTEM WIDE PROGRAMMING
QP- VOICE MAIL, MAILBOX INSTALLED
Description
Related
Programming
l
l
l
l
l
l
l
Feature Reference
Instructions
Step 1 l
Step 1 l
Step 2 l
 3 l
Use this option to tell the system when a Voice Messaging System is
connected. Enable this option 
 if the system has a Voice Messaging
System. Disable this option 
 if the system does not have a Voice 
Messaging System.
Conditions
As soon as you enable QP, the system rings the Voice Mail ports.
Default Value
Voice Messaging System not installed 
Voice Mail Compatibility
E- Extensions, 
 Circuit Type  Each OPX and AS1 P/N 89748 Voice
Messaging System port should have circuit type 05. Each AS1 P/N 89749
Voice Messaging System port should have circuit type 5 1.
E- Extensions,   Type  Program each VX port with hunt type 06.
E- Extensions, EA- UCD Group Master Extension Number  Program
each VX port with the master number assigned in QP programming below.
E- Extensions, EK- Voice Mail  Port  Enable this option for each
Voice Messaging System port.
E- Trunks,  Direct Trunk Termination  For each trunk the VX
Automated Attendant should answer, terminate the trunk to the Voice
Messaging System master number. (See EA above.)
E- Trunks, EI- Night Call Routing  For each trunk the VX Automated
Attendant should answer at night, terminate the trunk to the master number
(see EA above). For this application, make sure the 
 entry is 300.
 Reset System Queues  Reset system queues after  the VX.
 Reset VX Flag (Telephone Message Waiting Lamps)  For a 
time installation, always use this option to reset the telephone Message
Waiting lamps.
KS- Programming Keys for   Designate a programmable key as a
Record key (type R).
QP- Voice Mail Installation, Voice Messaging Master Extension  Select
one of the Voice Messaging System ports programmed in the options above as
the master extension number.
Voice Mail Compatibility
To enter data on the PRF:
For QP- Mailbox Installed on Table 10, enter Y or N.
To enter data at the programming terminal:
 ONYX IV, you see MAILBOX INSTALLED (step 2) after programming ACD Mailbox Access Digit.
Type  You see: 
Type P. You see: MAILBOX INSTALLED?
Enter Y or N for QP- Mailbox Installed from Table 10. You see: VX MASTER
STATION
.GO to QP- Voice Messaging Master Extension on the next page.
2-3 16 CONFIGURATION Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QP- VOICE MAIL, VOICE MESSAGING MASTER EXTENSION
Description
Related
Programming
l
l
l
l
Feature Reference
Instructions
Step 1 
Step 1 l
Step 2 
Use this option to designate the Voice Messaging System master extension
number. The extension you select must be one of the Voice Messaging
System ports. Program the master number and designate VX ports before
assigning this option. See Related Programming below.
Conditions
None
Default Value
VX master number not programmed (300).
Voice Mail Compatibility
E- Extensions, 
 Circuit Type  Each OPX and AS1  89748 Voice
Messaging System port should have circuit type 05. Each AS1 P/N 89749
Voice Messaging System port should have circuit type 5 1.
E- Extensions, ES- Hunt Type  Program each Voice Messaging System port
with hunt type 06.
E- Extensions, EA- UCD Group Master Extension Number  Program
each Voice Messaging System port with the master number assigned in QP
programming below.
E- Extensions, EK- Voice Mail  Port  Enable this option for each
Voice Messaging System port.
E- Trunks,  Direct Trunk Termination  For each trunk the VX
Automated Attendant should answer, terminate the trunk to the Voice
Messaging System master number. (See EA above.)
E- Trunks, EI- Night Call Routing  For each trunk the VX Automated
Attendant should answer at night, terminate the trunk to the master number
(see EA above). For this application, make sure the E9 entry is 
 Reset System Queues  Reset the system queues after installing the
Voice Messaging System.
 Reset VX Flag (Telephone Message Waiting Lamps)  For a 
time installation, always use this option to reset the telephone Message
Waiting lamps.
KS- Programming Keys for   Designate a programmable key as a
Record key (type R).
QP- Voice Mailbox Installation, Mailbox Installed   this option if
the system has a Voice Messaging System connected.
Voice Mail Compatibility
To enter data on the PRF:
For QP- VX Master Station on Table 10, enter the Voice Messaging System
master extension number.
To enter data at the programming terminal:
After programming QP- Mailbox Installed, you see:  MASTER STATION
Enter the QP- VX Master Station from Table 10 and press RETURN.
You return  the Main Menu.
Issue 1-OSOFIWARE CONFIGURATION 2-317 
						

							Q- SYSTEM  
QQ-  PREFIX REQUIRED FOR  
Description
Use this option to indicate if the system is in a conflict area. A conflict area
has conflict codes. Conflict codes are area codes 
 212) that can-also be
local exchange codes. You enable QQ if 
  in a conflict area.
When you enable QQ (Y). users must dial 1 when dialing the conflict code as
an area code. Users omit the 
  dialing the conflict code as a local
exchange. You disable QQ if the system is not in a conflict area. If you
disable 
 the system assumes all area codes (200-219 through 900-919) are
never local 
This option is important for the following features:
 Automatic Route Selection (Appendix A)
l Least Cost Routing
 Toll Restriction
Conditions
None
Default Value
System requires a ‘1’ to precede each NPA (Y).
Related
Programming
Feature Reference
Instructions
To enter data on the PRF:
Step  For QQ- ‘1’ Prefix Required for NPA Call on Table 10, enter Y or N.
Step 1 
Step 
Step 3 
To enter data at the programming terminal:
Type Q. You see: 
Type Q. You see:‘1’ PREFIX REQUIRED FOR NPA CALL
Enter Y or N for QQ- ‘1’ Prefix Required for NPA Calls from Table 
None
None
You return to the Main Menu.
Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QR- SIDE TONE TEST DIGIT
Description
Related
Programming
Feature Reference
Instructions
Step 1 l
Step 1 l
Step 2 
Step 3 
Issue 1-O
Use this option to designate the digit used for the side tone test. This test
adjusts the side tone level for each trunk. When you initiate the test-(by using
the IS option), the system:
o Seizes the trunk you specify for testing
o Outputs the side tone test 
 onto the trunk
o Listens for the side tone level
 Automatically adjusts the side tone gain for optimum level
The system automatically does a side tone test on each trunk after system
power up.
Conditions
Make sure the digit you select doesn’t activate a feature on the connected
trunk (for example, dialing 9 behind a PBX).
 
The side tone test digit is 2.
None
None
To enter data on the PRF:
Enter the side tone test digit for QR- Side Tone Test Digit on Table 
To enter data at the programming terminal:
Type Q. You see: 
Type R. You see: SIDE TONE TEST DIGIT
Enter  for QR- Side Tone Test Digit from Table 10.
You go to the Main Menu.
SOFTWARE CONFIGURATION 2-319 
						

							Q- SYSTEM  
QS- INSTALL PRINTED CIRCUIT 
QS- INSTALL  
Description
Related
Programming
Feature Reference
Instructions
Step  l
Step  
Step  
Step 3 l
Step  l
In the large systems. this option is  INSTALL PRINTED CIRCUIT BOARDS.
Use this option to specify line and trunk  as installed (Y) or not installed
(N). A line or trunk PCB 
 function only if the system knows it is installed.
If 
 remove a line or trunk PCB from service. the trunks associated with it
no longer function. For 
 and 72x180 systems. use this option to also
identify the installed 
  This option also pertains to MLU, VAU and
 
Keep the following in mind when programming QS in large systems:
lIf you plug in a line/trunk PCB without enabling it in QS, the system
automatically enables the PCB for you. You cannot use QS to disable a
functioning PCB.
lIf you enable a line/trunk PCB in QS without plugging in the PCB, the
system generates a major alarm.
 If you remove a line/trunk PCB that was previously enabled in QS, the
system generates a major alarm.
In VS, this option 
is INSTALL REMOTE KSU. Use it to install (Y) or remove
(N) the expansion CEU. You may need to remove the expansion CEU for
servicing. Once removed, the expansion CEU will not generate alarms. This
option can also display the expansion CEU software level.
Conditions
None
Default Value
On initial power up, the system identifies all line/trunk  It marks these
 as installed and sets each trunk circuit type at DTMF CO (type 10).
The remaining line/trunk 
 are marked as. not installed. On subsequent
power-ups, the system reports major alarms on trunks and 
 that are no
longer installed.
None
None
To enter data on the PRF:
For QS- on Table 10, enter Y or N.
On 56x120 and   systems. the Line 0 entry is for the SIM PCB.
To enter data at the programming terminal:
Type 
 You see: 
(Large systems) Tvpe S. You see: (SIM) 0  Go to step 3.
On 56x 120  72x 180 systems. Line 0 if for the  PCB.
(VS) Type S, then Y to install, N to remove or RETURN to see software level.
For QS- Line (SIM) 0 Installed on Table 10, enter Y 
 N.
Repeat step 3 for the remaining