TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							E- EXTENSIONS
EA- UCD GROUP MASTER EXTENSION NUMBER
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Feature ReferenceE- Extensions, 
 Hunt Type  Enter a hunt type for each member of the
hunting group and the master extension number. The choices are:
00 Extension not in a hunt group
04 UCD hunting with no overflow and no group busy voice message
05 UCD hunting with overflow and no group busy voice message
06 UCD hunting with overflow and group busy voice message
 Reset Queues  Reset the system queues after initial UCD
programming.
Voice Mail Compatibility
E- Extensions, 
 Circuit Type  Each OPX and AS1 P/N 89748 Voice
Messaging System port should have circuit type 05. Each AS1 P/N 89749
Voice Messaging System port should have circuit type 5 1.
E- Extensions,  Hunt Type  Program each Voice Messaging System port
with hunt type 06.
E- Extensions, EK- Voice Mail  Port  Enable this option for each
Voice Messaging System port.
E- Trunks,  Direct Trunk Termination  For each trunk the VX
Automated Attendant should answer, terminate the trunk to the Voice
Messaging System master number. (See EA below.)
E- Trunks, EI- Night Call Routing  For each trunk the VX Automated
Attendant should answer at night, terminate the trunk to the master number
(see EA above). For this application, make sure the 
 entry is 
 Reset System Queues  Reset the system queues after installing the
Voice Messaging System.
 Reset VX Flag (Telephone Message Waiting Lamps)  For a 
time installation, always use this option to reset the telephone Message
Waiting lamps.
KS- Programming Keys for   Designate a programmable key as a
Record key (type R).
QP- Voice Mailbox Installation, Mailbox Installed  Enable this option if
the system has a Voice Messaging System connected.
QP- Voice Mail Installation, Voice Messaging Master Extension  Select
one of the Voice Messaging System ports programmed in the options above as
the master extension number.
Automatic Call Distribution
Automatic Call Distribution (ONYX IV)
Extension Hunting
Voice Mail Compatibility
Issue 1-OSOFTWARE CONFIGURATION 2-111 
						

							E- EXTENSIONS
EA- UCD GROUP MASTER EXTENSION NUMBER
Instructions
Step 1 
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Step 2 
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To enter data on the PRF:
Enter the master extension number for each extension on Table 3. To have no
master, enter 300.
For attendants. enter  This is for reference only.
To enter data at the programming terminal:
Type 
EA. You see:  300
Press RETURN to program extension 
OR
Enter another extension number and press RETURN. In either case, you see:
UCD MASTER 
Enter data for this option from Table 3 and press RETURN.You advance to the next consecutive extension.
2-l 12SOFTWARE CONFIGURATION   
						

							E- EXTENSIONS
EB- PERSONAL SPEED 
 BLOCK
Description
Note:
Use this option to assign a Speed Dial block to an extension for Extension
Speed Dial. You can assign only one block to an extension, but more than
one extension can share the same block. This lets the users share Extension
Speed Dial numbers. Do not, however, assign an extension one of the System
Speed Dial blocks.
When assigning blocks. you normally assign the highest available block to the
lowest extension number. For example, extension 300 would have Speed Dial
block 204 (in a 
 system). Continue assigning blocks in decreasing
order. Review the Speed Dial feature before assigning blocks.
You can also assign a Speed Dial block to DISA and tie trunks. Incoming
callers can use these blocks.
Conditions
a. This option does not apply to Modem Pooling ports.
b. 
 an extension’s last bin (29) has more than 16 digits, it overflows to the
first bin (50) of the next consecutive block.
c. The MEM-A PCB allows only 81 Speed Dial Blocks 
(l-81). Extensions
with blocks from 82 and above don’t have Personal Speed Dial.
d. The 
VS has only 57 Speed Dial blocks (l-57). Extensions with blocks
from 58 and above don’t have Personal Speed Dial.
Default Value
Default assignments for 12x36 and 32x60 systems (with  System Speed
Dial):
32x60 Cabinet
Extension Block
300......
302 ..
304......
305......
through. . .
359......
Blocks 01-05 are for System Speed Dial12x36 Cabinet
ExtensionBlock’
300.......
102
302.......98-101
304......
through
311......
312......
through
315.......74
Default Assignments for 56x120 and 72x180 systems (with 3-digit 
Speed Dial):
ExtensionBlock
300......,204
301
......
302 (DSS) . .
303.......
304......
305......
through
479......
Blocks 01-05 are for System Speed Dial
You can assign the unused Speed Dial blocks.
Issue 1-OSOFTWARE CONFIGURATION2-113 
						

							E- EXTENSIONS
EB- PERSONAL SPEED DIAL BLOCK
Description
(Cont’d)
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 
Step  
Step 3 
Default Assignments for VS (with 3-digit System Speed Dial):
Extension Block
300......
301......
302......
303...... assigned
304......
through
347......
 2
Blocks  are for System Speed Dial. Blocks 53-57 are unassigned.
Speed Dial
CP- Inhibit System Speed Dial 
  Allow/deny extensions with this
COS the ability to use System Speed Dial numbers.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
QD- Number of System Speed Dial Digits 
 Assign the number of System
Speed Dial digits (2, 3 or 4). This allows either 10, 100 or 1000 System
Speed Dial numbers.
Speed Dial
To enter data on the PRF:
Enter the Speed Dial block for each extension on Table 3. To assign no Speed
Dial block, enter 00.
When assigning blocks to Consoles (except the default console at  the systemallocates the three next higher blocks for the DSS Console. For example, if 
install a console at 310, the svstem allocates blocks 192-195. You must reallocatethe extension blocks so  no duplication. an extension can use the block
assigned to the second port of the console without duplication.
To enter data at the programming terminal:
Type 
 You see:  
Press RETURN to program extension 
OR
Enter another extension number and press RETURN. In either case,  see:
SPD DIAL BLOCK
Enter data for this option from Table 3 and press RETURN.You advance to the next consecutive extension.
   Issue 1-O 
						

							E- EXTENSIONS
EC- GROUP CALL PICKUP GROUP
Description
Related
Programming
Feature Reference
Instructions
Step  
Step  l
Step  
Step 3 l
Issue 1-O
Use this option to assign an extension to a Call Pickup Group (01-23). To
assign a trunk to a Call Pickup Group, refer to EC (Trunks)- Call Pickup
Group.
For DISA and tie trunks. refer to E- Trunks, EC- Group Call Pickup.
Conditions
This option does not apply to DSS Consoles or Modem Pooling ports.
Default 
Extensions not assigned to Call Pickup Groups (00).
Silent Monitor
CP- Allow Silent 
 (BY Enable/Disable the ability to initiate
Silent Monitor in an extension’s Class of Service.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
Group Call Pickup
Silent Monitor
To enter data on the PRF:
Enter the Call Pickup Group number for each extension on Table 3. To assign
no group number, enter 00.
To enter data at the programming terminal:
Type 
EC. You see: EXT 
Press RETURN to program extension 
OR
Enter another extension number and press RETURN. In either case,  see:
CALL PICKUP GROUP
Enter data for this option from Table 3 and press RETURN.You advance to the Privacy Release Group prompts for this extension.
 CONFIGURATION 
						

							E- EXTENSIONS
 -EC- PRIVACY GROUP
Description
Use this option to assign a  to a Privacy Group (01-99).
Conditions
None
Default Value
 not assigned to a  Group (00).
Related
Programming
Feature Reference
Instructions
Step  
Step 1 
Step  
Privacy Groups
KS- Programming Keys for  Privacy Group members 
line keys.
None
Privacy Groups
To enter data on the PRF:
Enter the Privacy Release Group number for each extension on Table 3. T
O
assign no group number, enter 00.
To enter data at the programming terminal:
After programming Call Pickup Group, you see: PRVCY RLS 
GROUP
Enter data for this option from Table 3 and press RETURN.You advance to EC- Call Pickup Group option for the next consecutive extension:
    Issue  
						

							E- EXTENSIONS
ED- TRUNK CONTROL, RING CONTROL
Description
Use ED- Ring Control to set ringing options for each trunk at each 
The options are:
Related
Programming
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 Ringing  Phone starts ringing as soon as line key begins to
flash
Delayed Ringing 
 Phone starts ringing after the delayed ring interval (the
line key flashes immediately). Refer to QT- System Timers, Delayed Ring
Interval when setting the delayed ring interval.
Lamp Only (no ringing) 
 Phone never rings (line key only flashes)
Night Ring 
 Phone rings immediately at night. Phone does not ring during
the day. (Refer to Night Answer, Assigned Night Answer.)
Normally, program the attendant with ringing for each trunk. This gives
unanswered calls and recalls at least one destination in the system.
When programming Private Lines, assign ringing only for those extensions
that have the Private Line. When programming Tenant Service, assign
ringing only for those extensions that are in the tenant group.
Conditions
To copy Ring Control data from one extension to another, use the EY option.
Default Value
All trunks ring (R) extension 300.
All trunks are lamp only (L) at all other 
Central  Calls, Answering
E- Extensions, ED- Trunk Control, Access Control 
 For each extension,
assign access for the lines the extension should be able to answer. 
YOU
normally program the attendant with access for each trunk.
E- Trunks,  Circuit Type  Program the correct circuit type for each
trunk.
E- Trunks,  Direct Trunk Termination  Enter 300 to have extensions
ring according to their ED programming assignments.
KS- Programming Kevs for   Program the types of keys that will
ring the extension. Additionally, make sure that every 
 has at least one
fixed or switched loop key. This ensures that an incoming call will ring a key
somewhere on the 
 On key systems, loop keys are for incoming calls
only. Only switched loop keys are available.
Direct Inward Dialing
CP- Absorb 1st Digit for DID and Tie Trunks 
 If QO- DID
Intercepts (Absorb 1st Digit) is off(N), use this option to apply 1st digit
absorption on a trunk-by-trunk basis. When you enable this option, the trunk
is compatible with four digit DID service. 
This is a  option for DID
trunks.
CP- Allow Automatic Operator Intercept for DID  
Enable/disable All Call Intercept in an extension’s  This is  COS option
for extensions.
Issue 1-OSOFTWARE CONFIGURATION Z-117 
						

							E- EXTENSIONS
ED- TRUNK 
CONTROL, RING CONTROL
Related
Programming
(Cont’d)
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E- Extensions, ED- Trunk Control. Access Control  An extension must
have access to a DID trunk in order to answer a DID call on that trunk.
E- Extensions/Trunks,  Class of Service  Assign Class of Service to
DID trunks and extensions.
E- Trunks, Et- Circuit Tvpe  Assign DID trunks with circuit type 07.
E- Trunks,    Number  Enter the  circuit number for the
DID trunk. Refer to the 
 Installation and Programming Manual for charts
and drawings that explain this correlation.
KS- Programming Keys for  Each extension should have a line key
for DID trunks or a loop key.
Night Answer, Assigned Night Answer
E- Extensions, ED- Trunk Control, Access Control 
 For each extension,
assign access for the lines the extension should be able to answer (day or
night).
E- Trunks, EI- Night Call Routing  Define the night call route for each
trunk. This option overrides ED- Ring Control assignments at night. It also
lets night mode calls ring non-keyset extensions.
Private Line
E- Extensions, 
 Line Access Options. Key Access to Outbound Lines 
Enable outbound access to allow the  user to place calls on the Private
Line (if also allowed by ED programming).
E- Extensions, ED- Trunk Control, Access Control  Assign access for
each Private Line. Assign access only for those extensions that have the
Private Line.
E- Extensions, ED- Trunk Control, Call-Out Control  Enable call-out if
the extension user should be able to place calls on the Private Line. Enable
 only for those extensions that have the Private Line.
E- Trunks,  Circuit Type  Program the correct circuit type for the
Private Lines.
KS- Programming Keys for   Assign the Private Line to a
programmable key. Assign the key only on those extensions that should have
the Private Line.
Tenant Service, Assigning Trunks to Tenants for Answering Calls
E- Extensions, ED- Trunk Control, Access Control 
 For each extension,
assign access for the lines the tenant group extension should be able to
answer. Each tenant group should have access to a different set of trunks.
KS- Programming Kevs for   Program the types of keys that will
ring the extension. Additionally, make sure that every 
 has at least one
fixed or switched loop key. This ensures that an incoming call will ring a key
somewhere on the 
 1-O 
						

							E- EXTENSIONS
ED- TRUNK 
 RING CONTROL
Feature Reference
Instructions
Step  
Step  
Step 2 
Step 3 
Step 
Central Office Calls. Answering
Direct Inward Dialing
Night Answer. Assigned Night 
Private Line
Tenant Service
To enter data on the PRF:
For each extension. enter each trunk’s Ring Control option on Table 6.
To enter data at the programming terminal:
Type 
ED. You see:  300
Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN. In either case, you see:
RING CONTROL  COPY?
The Copy option lets you copy the key programming from another extension.
 To copy another extension’s keys, enter Y and the extension number.After vou enter the extension number, you skip to ED- Access Control programming
for  extension.
 To skip to Access Control programming without making an entry, press the
space bar.
 To program the ED- Ring Control options, type N. You see: LINES 1 TO 8
LLLL LLLL
Enter an option for each trunk.Press RETURN to:
 Skip to the next trunk without making an entry. Your current entries don’t change.
 Go to the next  after making a partial entry. The rest of the entries on theline don’t change.
Press ESC to return to the Main Menu.
After you enter data for the last trunk, you go to ED- Access Control programming
for this extension.
Issue 1-OSOFTWARE CONFIGURATION2-119 
						

							E- EXTENSIONS
ED- TRUNK CONTROL, ACCESS CONTROL
Description
Note:
Related
Programming
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Use ED- Access Control to set the access options for each trunk at each
extension. If allowed in other programming, an extension can place and
answer calls on trunks to which it has access.
Keep the following features in mind when programming Access Control:
 Call Parking
An extension can only pick up parked calls on trunks to which it has access.
 Central Office Calls. Answering and PlacingAssign access for the trunks the extension should be able to answer or use for
outgoing calls.
 Night Answer. Assigned and UniversalAssign access for the trunks the extension should be able to answer.
 Prime Line Selection
The extension must have access for the trunk appearing on the Prime Line key.
 Private Line
For each Private Line, assign access only for those extensions that have the PrivateLine.
 Tenant ServiceAn extension should only have access to the trunks within its own tenant group.
When programming Access Control for DISA and tie trunk  callers,  to
ED (Trunks)- Access Control.
Conditions
a. This option does not apply to DSS Consoles and Modem Pooling 
b. To copy Access Control data from one extension to-another, use the EY
option.
Default Value
All extensions have access to all trunks (Y).
Call Parking
QT- System Timers, Park Orbit Recall Time 
 For Park Orbits 60-67, set
the Park Orbit Recall Time.
Central Office Calls, Answering
E- Extensions, ED- Trunk Control, Ring Control 
 For each 
designate the ringing options for each trunk (immediate, delayed, no ring 
night ring). If you enter D, see QT- System Timers, Delayed Ring Interval in
Other Programming below.You normally program the attendant with ringing
for each trunk. This gives unanswered calls and recalls at least one
destination in the system.
E- Trunks,  Circuit Type Program the correct circuit type for each
trunk.
E- Trunks,  Direct Trunk Termination  Enter 300  to have extensions
ring according to their EDprogramming assignments.
KS- Programming  for  Program the types of keys that will
ring the extension. 
 make sure that every  has at least one
fixed or switched loop key. This ensures that an incoming call will ring a 
key
somewhere on the  On key systems, loop keys are for incoming 
only. Only switched loop keys are available.
  4 RF    Issue 1-O