TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							E- EXTENSIONS
ES- LINE ACCESS OPTIONS, KEY ACCESS TO OUTBOUND 
Description
Related
Programming
l
l
Use this option to allow/deny a  user programmable line key access to
outside trunks. If enabled, a 
 user can press a line key to place a call (if
also allowed by the Related Programming below). If disabled, user cannot
use line keys for placing outside calls. This option applies to all line keys on
the 
 Additionally, it does not affect dial access to trunks and trunk
groups.
This option also lets:
A user with Prime Line Selection place an outgoing call on the Prime Line
A Private Line user place an outbound call on the Private Line (if allowed
by other programming)
Conditions
None
Default Value
Key access to outbound lines allowed (Y).
Central Office Calls, Placing
E- Extensions, 
 Line Access Options, Allow Line Code Dial-Up  If
enabled, user can dial a trunk access code (e.g., 801) to access trunks (if also
allowed by ED programming).
E- Extensions, ES- Line Access Options, Access to Groups 90-95  (not 
key systems)  If enabled, user can dial 90-95 to access trunk groups l-6.
E- Extensions, ED- Trunk Control, Access Control  Assign access for
each trunk on which the user should be able to  place calls.
E- Extensions, ED- Trunk Control, Call-Out Control  Enable call-out for
each trunk on which the user should be able to place calls.
E- Trunks,  Circuit Type  Program the correct circuit type for each
trunk.
KS- Programming Keys for   Program the types of keys that allow
the extension user to place trunk calls.
Prime Line Selection
E- Extensions, ED- Trunk Control, Access Control 
 The extension 
have access for the trunk appearing on the Prime Line key.
E- Extensions, ED- Trunk Control, Call-Out Control  For outgoing calls,
the extension must have call-out enabled for the trunk appearing on the Prime
Line key.
E- Extensions, EL- Prime Line Key  Enter the Prime Line key number 
 followed by the option. The options are:
R Ringing Prime Line
I Idle Prime Line
KS- Programming Keys for   Program  Line key as a line
key.
Issue 1-O
SOFTWARE CONFIGURATION2-103 
						

							.
E- EXTENSIONS
 LINE ACCESS OPTIONS, KEY ACCESS TO OUTBOUND LINES.
Related
Programming
(Cont’d)
l
l
l
l
l
l
l
Feature Reference
Step 1 
Step 1 
Step 2 l
Private Line
E- Extensions, ED- Trunk 
 Ring Control  Enable/disable 
for the Private Line. Assign ringing only for those extensions that have the
Private Line.
E- Extensions, ED- Trunk Control, Access Control 
 Assign access for
each Private Line. Assign access only for those extensions that have the
Private Line.
E- Extensions, ED- Trunk Control, Call-Out Control 
 Enable call-out if
the extension user should be able to place calls on the Private Line. Enable
 only for those extensions that have the Private Line.
E- Trunks, 
 Circuit Type  Program the correct circuit type for Private
Line.
KS- Programming 
 for   Assign the Private Line to a
programmable key. 
 the key  on those extensions that should have
the Private Line.
Tenant Service, Assigning Trunks to Tenants for Placing Calls
E- Extensions, 
 Line Access Options, Allow Line Code Dial-Up 
enabled, each user in the tenant group can dial  to access trunks 1-72
(if also allowed by ED programming).
E- Extensions, 
 Line Access Options, Access to Groups 90-95 (not on
key systems) 
 Restrict each extension in the tenant group to the trunk groups
(90-95) that tenant should be able to dial.
E- Extensions, ED- Trunk Control, Access Control 
 Assign access only for
those trunks on which the tenant group user should be able to place calls.
Each tenant group should have access to a different 
set of trunks.
E- Extensions, ED- Trunk Control, Call-Out Control  Enable call-out for
each trunk on which the tenant group user should be able to place calls. Each
tenant group should have 
 for a different set of trunks.
KS- Programming Keys for 
  Program the types of keys that allow
the extension user to place trunk calls.
Central Office Calls, Placing
Prime Line Selection
Private Line
Tenant Service
To enter data on the PRF:
Enter Y for each extension on Table 3 that should have key access to
outbound lines. Enter N if the extension should not have key access to
outbound lines.
To enter data at the programming terminal:
After entering data for the previous 
 option, you see‘: KEY ACCESS TO
OUTBOUND LINES
Enter data for this option from Table 3 and press RETURN.You advance to the next  option.
2-104 SOFTWARE Issue 1-O 
						

							 EXTENSIONS
 LINE ACCESS OPTIONS, ALLOW LINE CODE DIAL-UP
Description
Use this option to allow/deny an extension user from dialing a trunk‘ code
(e.g., 801) for an outside call. This option, affects all trunk codes. It does not
affect and extension user’s capability to:
 Dial a trunk extension number (e.g. 500)
 Dial a trunk group code (e.g., 90)
 Press a line key for an outgoing call
This option also applies to DISA trunks and incoming tie trunks.
Conditions
This option does not apply to DSS Consoles and Modem Pooling ports,
Default Value
Line code dial-up allowed (Y).
Related
Programming
l
Central Office Calls, Placing
E- Extensions, 
 Line Access Options, Key Access to Outbound Lines 
If enabled. user can press a line key to place a call (if also allowed by ED
programming).
E- Extensions, ES- Line Access Options, Access to Groups 90-95 (not on
key systems) 
 If enabled, user can dial 90-95 to access trunk groups l-6.
E- Extensions, ED- Trunk Control, Access Control  Assign access for
each trunk on which the user should be able to place calls.
E- Extensions, ED- Trunk Control, Call-Out Control  Enable call-out for
each trunk on which the user should be able to place calls.
E- Trunks,  Circuit Type  Program the correct circuit type for each
trunk.
KS- Programming Keys for   Program the types of keys that allow
the extension user to place trunk calls.
Line (Trunk) Rotaries
E- Trunks, 
 Next Trunk in Outbound Rotary  This determines the
selection sequence for trunks within the rotary. Make sure the last trunk in
the rotary is terminated to that trunk’s operator (e.g., 300).
E- Trunks, EA- Trunk Group Assignment (First Trunk in Group) 
Group trunks together by assigning each one the same First Trunk in Group
number.
QF- 
Line Group Access (First Trunk in Group)  Correlate the first trunk: --
in a trunk rotary (e.g., 801) to one of nine trunk rotary numbers 
 The
system requires this correlation when setting up trunk rotaries. Use the trunk
access code (e.g., 801 or 
 that corresponds to the EA- First Trunk in
Group entry.
.
Issue 1-O CONFIGURATION 2-105 
						

							E- EXTENSIONS
 LINE ACCESS OPTIONS,  LINE CODE DIAL-UP
Related
Programming
l
l
l
Feature Reference
Instructions
Step  l
Step  l
Step  l
Tenant Service, Assigning Trunks to Tenants for Placing Calls
E- Extensions, ES- Line Access Options, Key Access to Outbound Lines 
If enabled, each user in the tenant group can press a line key to place a call (if
also allowed by ED programming).
E- Extensions, 
 Line Access Options, Access  Groups 90-95 (not on
key systems) 
 Restrict each extension in the tenant group to the trunk groups
(90-95) that tenant should be able to dial.
E- Extensions, ED- Trunk Control, Access Control-- Assign access only for
those trunks on which the tenant group user should be able to place calls.
Each tenant group should have access to a different set of trunks.
E- Extensions, ED- Trunk Control, Call-Out Control 
 Enable call-out for
each trunk on which the tenant group user should be able to place calls. Each
tenant group should have 
 for a different  of trunks.
KS- Programming Keys for 
  Program the types of keys that allow
the extension user to place trunk calls.
Central Office Calls, Placing
Line (Trunk) Rotaries
Tenant Service
To enter data on the PRF:
Enter Y for each extension on Table 3 that should be able to access a trunk by
dialing a trunk code 
 801). Enter N if the extension should not be able to
access a trunk by dialing a trunk code.
To enter data at the programming terminal:
After 
 for the previous E8 option, you see: ALLOW LINE 
Enter data for this option from Table 3 and press RETURN.
You advance to the next  option.
2-106 SOFTWARE CONFIGURATION Issue 1-O 
						

							E- EXTENSIONS (HYBRID ONLY)
ES- LINE ACCESS OPTIONS, ACCESS TO GROUPS 90-95
Description
Related
Programming
l
Use this option to allow/deny an extension dial access  the first six. trunk
  If enabled. an extension user can dial a trunk group code (90-
95) to place an outside call on one of the first six groups. If disabled, the user
cannot dial the trunk group code for groups 90-95. This option does not
affect:
 Dial access to groups 
 Dial access using trunk codes (e.g., 801)
 Dial access using trunk extension numbers (see Direct Trunk access)
 Line key access to outbound trunks
This option also applies to DISA trunks and incoming tie trunks.
Conditions
This option does not apply to DSS Consoles and Modem Pooling ports.
Default Value
Access to groups  allowed.
Central Office Calls, Placing
E- Extensions, ES- Line Access Options, Key Access to Outbound Lines 
If enabled, user can press a line key to place a call (if also allowed by ED
programming).
E- Extensions, ES- Line Access Options, Allow Line Code Dial-Up  If
enabled, user can dial a trunk access code (e.g., 801) to access trunks (if also
allowed by ED programming).
E- Extensions, ED- Trunk Control, Access Control  Assign access for
each trunk on which the user should be able to place calls.
E- Extensions, ED- Trunk Control, Call-Out Control  Enable call-out for
each trunk on which the user should be able to place calls.
E- Trunks,  Type  Program the correct circuit type for each
trunk.
KS- Programming Keys for  Program the types of keys that allow
the extension user to place trunk calls.
Line (Trunk) Rotaries (Hybrid Only)
E- Trunks, 
 Next Trunk in Outbound Rotary  This determines the
selection sequence for trunks within the rotary. Make 
 the last trunk in
the rotary is terminated to that trunk’s operator (e.g., 300).
E- Trunks, EA- Trunk Group Assignment (First Trunk in Group) 
Group trunks together by assigning each one the same First Trunk in Group
number.
QF- Line Group Access (First Trunk in Group)  Correlate the first trunk
in a trunk rotary (e.g., 801) to one of nine trunk rotary numbers (90-98). The
system requires this correlation when setting up trunk rotaries. Use the trunk
access code (e.g., 801 or 
 that corresponds to the EA- First Trunk in
Group entry.
--
.
Issue 1-OSOFTWARE CONFIGURATION 2-107 
						

							E- EXTENSIONS (HYBRID ONLY)
ES- LINE ACCESS OPTIONS, ACCESS TO GROUPS 90-95
Related
Programming
(Cont’d)
l
l
l
l
Feature Reference
Instructions
Step 1 
Step 1 l
Step 2 
Tenant Service. Assigning Trunks to Tenants for Placing Calls
E- Extensions, ES- Line Access Options, 
 Access to Outbound Lines 
If enabled. each user in the tenant group can press a line key to place a call (if
also allowed by ED programming).
E- Extensions, ES- Line Access Options, Allow Line Code Dial-Up 
 If
enabled, each user in the tenant group can dial a trunk access code (e.g., 801)
to access trunks (if also allowed by ED programming).
E- Extensions, ED- Trunk Control, Access Control 
 Assign access only for
those trunks on which the tenant group user should be able to place calls.
Each tenant group should have access to a different set of trunks.
E- Extensions, ED- Trunk Control, Call-Out Control 
 Enable call-out for
each trunk on which the tenant group user should be able to place calls. Each
tenant group should have 
 for a different set of trunks.
KS- Programming Keys for 
 Program the types of keys that allow
the extension user to place trunk calls.
Central Office Calls, Placing
Line (Trunk Rotaries)
Tenant Service
To enter data on the PRF:
For trunk groups 90-95 on Table 3, enter Y for each extension that should be
able to access the respective trunk group. Enter N  if the extension should not
be able to access a trunk group.
To enter data at the programming terminal:
After entering data for the previous E8 option, you see: 
ACCESS TO 
90
Enter data for this option from Table 3 and press RETURN.Enter data in the same way for trunk groups  After you program trunk group95, you advance to the next consecutive extension.
2-108 SOFTWARE CONFIGURATION Issue 1-O 
						

							E- EXTENSIONS
 ATTENDANT (OPERATOR) ASSIGNMENT
Description
Related
Programming
l
Feature Reference
Instructions
Step  lEnter the operator assignment for each extension on Table 3.
Step 1 l
Step  l
Step 3 
Use this option to assign an attendant to an extension. This assignment is:
 The extension reached when the Intercom user dials 0 (refer to the
Intercom feature)
 The attendant that can activate night mode Toll Restriction for the
extension (if applicable)’
 The DSS Console owner (for DSS Consoles only)
When programming Tenant Service, assign the same operator to each
extension in the tenant group.
For Automatic 
 (ONYX IV only), enter the  destination.
This only applies to 
 and ESL extensions. The destination can be a
  Ring Group number or  master extension
number. The 
 destination cannot be a trunk number.
You can also use this option to assign a Private Modem (refer to the Data
Products Manual). This option also applies to incoming tie and DISA trunks.
Conditions
This option does not apply to Modem Pooling ports.
Default Value
All extensions assigned to main attendant (300).
Automatic 
 (ONYX TV)
E- Extensions, 
 Ring Down Enable/disable Automatic Ringdown.
Automatic 
Tenant Service
To enter data on the PRF:
To enter data at the programming terminal:
Type 
 You see:  300
Press RETURN to program extension 300.
OR
Enter another extension number and press RETURN. In either case,  see:
DIR TERM OR OPR 
Enter data for this option from Table 3 and press RETURN.You advance to the next consecutive extension.
For  and ESL extensions in ONYX IV, you advance to E- Ring Down.
An extension in a tenant group can have night mode restriction (e.g., CP- Allow Only Intercom Calls at Night   The  takes effect when the extension’s  activates Night Answer.
Issue 1-OSOFI-WARE CONFIGURATIONZ-109 
						

							E- EXTENSIONS
 RING DOWN (ONYX IV),
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 
Step  
Use this option to enable (Y) or disable (N) Automatic  
 and ESL estensions. You should only do this if you have entered
an Automatic 
 destination in  Attendant (Operator) Assignment.
This option only applies to ONYX IV, and only to 
 and ESL
extensions.
Conditions
None
 Value
Automatic  disabled (N).
Automatic 
 (ONYX IV)
E- Extensions, 
 Attendant (Operator) Assignment  Enter the
Automatic 
 destination. The destination cannot be a trunk number.
Enter 300 for no 
 destination.
Automatic 
 (ONYX IV)
To enter data on the PRF:
For each 
 and ESL extension on Table 3, enter N (to disable)  
(to enable) Automatic Ringdown.
To enter data at the programming terminal:
After programming 
 Attendant (Operator) Assignment, you see: 
DOWN
Enter Y or N for this extension from Table 3.You advance to the next consecutive extension.
 SOFIWARE CONFIGURATION Issue 1-O 
						

							E- EXTENSIONS
 RING DOWN (ONYX IV)
 For   
Issue 1-O .SOFTWARE CONFIGURATION 
						

							E- EXTENSIONS
EA- UCD GROUP MASTER EXTENSION NUMBER
Description
Use this option to assign an ACD or UCD master extension number.-
When programming an ACD group, assign the master extension number to:
 Each member agent
 The supervisor extension
l The ACD group master extension
When programming a UCD group (for Extension Hunting or Voice Mail
applications), assign the master extension number to:
 Each group member
 The master extension number
This option appears for DISA and tie trunks. For DISA and outgoing tie
trunks, use this option to assign the trunk to a rotary for outgoing calls. Refer
to EA (Trunks)- Trunk Group Assignment and the Line Rotaries feature for
more information.
For attendants, this option shows the operator number 
Conditions
This option does not apply to DSS Consoles and Modem Pooling ports.
Default Value
Master extension number not assigned (no entry).
Related
Programming
Automatic Call Distribution
lCP- ACD Supervisor    Set the Supervisor  bit for the
supervisor’s extension.
lE- Extensions,  Circuit Type  Program the master extension number
with type X (uninstalled). The master extension must be a port that has no
phone connected to it.
lE- Extensions,  Class of Service  Assign a unique COS with  set
for the supervisor’s extension.
lE- Extensions,  Hunt Type  Assign hunt type 06 to:
 Each member agent in the ACD group.
 The ACD group master extension.
Make sure the supervisor extension has hunt type 00.The supervisor should
never be an ACD group member.
l Reset Queues  Reset the system queues after initial ACD
programming.
Automatic Call Distribution (ONYX IV)
Refer to the charts provided with the ACD (ONYX IV) feature on page 
32A.
Extension Hunting, UCD
E- Extensions,  Circuit Type  Program the  extension number
with type X (uninstalled). The master extension must be a port that has no
phone connected to it.
E- Extensions,  Next Extension in Hunt Group  For the master
extension number only, use this option to designate the Overflow Destination.
2-l SOFTWARE  Issue 1-O