TiE Onyx 2, 3, 4, 5 Service And Programming Manual
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Q- WIDE PROGRAMMING QE- LINE TABLE, GAIN Description (Cont’d) After seizing a trunk. the user can adjust the gain on the trunk. the volume on the trunk returns to a preset setting for each new call. Refer to Volume Controls. Related Programming l l l l Feature Reference QE- Line Gain Table settings do not apply to analog trunk-to-trunk connections. For example. if an OPX user accesses a trunk, the system does not apply the QE settings to the trunk. Trunk-to-trunk connections include Tie. OPX and DID trunks and ports. Default No gain or loss (0 Operator Assistance To have OPA answer the trunk... E- Trunks, Direct Trunk Termination To have OPA intercept incoming calls on a trunk day and night, enter the number of the first port on the PCB. Intercept occurs after the first ring. E- Trunks, EI- Night Call Route To have OPA intercept incoming calls on a trunk at night only, enter the first port on the PCB. Intercept occurs after the first ring. To configure the OP.4 dialing and message options... CP- Inhibit OPA Transfers to Extension Allow/deny OPA Transfers to extensions with this Class of Service. E- Extensions, Class of Service Assign Class of Service to extensions. QH- OPA Configuration, OP.4 Group Routing Assign the termination (destination) for each OPA access digit (1, 2, and 4-9). Callers reach the termination when they dial the digit. The termination can be an extension, ring group or an master number. The recorded messages should describe the terminations reached by these single digits. Don’t assign an OPA access code to an extension with set (1). QH- OP.4 Configuration, Line n Day and Night Message For each trunk, indicate the message (2-7) that the caller hears after the OPA answers the trunk in the day and night modes. To set Attendant Overflow... QH- OP.4 Configuration, Overflow for Operator For each operator, designate the OPA message (2-7) for overflow calls. To disable call overflow to the OPA, enter 0. QT- Svstem Timers, Overflow Ring Control Indicate the number of rings before operator overflow to the OPA occurs. This pertains only to operator overflow calls. Operator Assistance (OPA) Issue 1-O CONFIGURATION 2-255
Q- SYSTEM WIDE QE- LINE TABLE, Instructions Step l Step Step 2 Step To enter data on the PRF: Enter the required gain for each trunk on Table 10. To enter data at the programming terminal: After programming QE- Automatic Handsfree. you see: LINE TABLE LINE 01 GAIN Enter data for trunk 01. If you entered for QE- Manual Sidetone, you can press RETURN repeatedly to access another trunk. OR If you entered for QE- Manual Sidetone, you see NETWORK? for trunk 01.Go to QE- Line Gain Table. Network on the next page. Issue 1-O
Q- SYSTEM WIDE QE- LINE TABLE, NETWORK Description Related Programming Feature Reference Instructions Step l Step 1 Step Use this option to adjust the for each trunk. This lets fine tune each trunk’s side level. if necessary. Use this option to the impedance of each system trunk circuit to the impedance of the connected trunk. Enter the thar minimizes the (i.e., maximizes the return loss). The choices for this option are: = short loop (600 Ohm). non-loaded 56 = long loop. non loaded = loaded loop This option only appears if you have entered Y(es) for QE- Manual Sidetone. Conditions None No network selected (00). None None To enter data on the PRF: For QE- Network on Table 10, enter the network number (53. 56 or 58). To enter data at the programming terminal: After programming QE- Line Gain Table, Gain for a trunk, you see: NETWORK? For this trunk, enter the Network number from Table 10.You go to the QE- Line Gain Table, Gain option for the next trunk. Issue 1-OSOFTWARE CONFIGURATION 2-257
WIDE QF- LINE GRP ACCESS (FIRST TRUNK IN GROUP), HYBRID ONLY Description Related Programming l Feature Reference Instructions Step l Step l Step l Step 3 Step Use this option to correlate the first trunk in a trunk rotary 801) to one of nine trunk numbers The system requires this correlation when setting up trunk-rotaries. This option does not appear for key systems. Conditions None Default Value No entries (no rotaries defined). Line (Trunk) Rotaries E- Extensions, Line Access Options, Access To Groups 90-95 Allow/deny access to each of the first 6 trunk groups You cannot program this option for trunk groups 96-98. E- Trunks, Trunk in Outbound Rotary This determines the selection sequence for trunks within the rotary. Make sure the last trunk in the rotary loops back to the first. E- Trunks, EA- Trunk Group Assignment (First Trunk in Group) Group trunks together by assigning each one the same First Trunk in Group number. Line (Trunk) Rotaries To enter data on the PRF: On Table 10, enter a trunk access code (e.g., 801) or trunk number for each rotary (90-98) you want to program. The entry should be the first trunk in the trunk rotary. Refer to EA- Trunk Group Assignment (First Trunk in Group). To enter data at the programming terminal: Type Q. You see: Type You see: GROUP 90 LINE NUMBER? Enter the trunk access code or number for this rotary from Table 10 and-- press ENTER. You see:GROUP # 91 LINE NUMBER? OR Press RETURN repeatedly to skip to a higher numbered rotary, then enter data from Table 10. Enter the trunk access code or number for the next rotary from Table 10 and press RETURN. OR Press RETURN repeatedly to skip to a higher numbered rotary, then enter data from Table 10. OR Press ESC to return to the Main Menu. Issue 1-O
WIDE PROGRAMMING QG- DISA CODE Description Related Programming Feature Reference Instructions Step 1 Step 1 Step 2 Step 3 Issue 1-O Use this option to define the access code (up to eight digits long). This code is also the Walking Class of Service code. You must also Ground Start Trunk. This lets have either ground or loop start DISA trunks. None Default Value No entry (no code defined). Direct Inward Access E- Extensions. Circuit Program each DTSA trunk with one of the following circuit types: DTMF. Day or Night DP. or Night 14 DISA. DTMF. Night Only 15 DISA, DP. Night Only QG- Ground Start DISA Trunk Set trunks for ground start or-loop start operation. Direct Inward System Access (DISA) Walking Class of Service To enter data on the PRF: For QG- CODE on Table 10, enter the access code (up to eight digits long). To enter data at the programming terminal: Type Q. You see: Type G. You see: CODE (8 DGTS MAX)? Enter the QG- DISA CODE data from Table 10 and press RETURN.To erase a code, enter You don’t have to press RETURN if the code is eight digits long. Go to QG- Ground Start Trunk on the next page. SOFTWARE CONFIGURATION 2-259
Q- SYSTEM WIDE QG- GROUND START DISA Description Related Programming l Feature Reference Instructions Step 1 l Step 1 Step 2 l Use this option to program DISA trunks for ground start or loop start operation. If enable this option (Y). all DISA trunks are ground start. If you disable option (N). all trunks are loop start. This option does not apply to VS. Conditions If you upgrade your system from a version older than 3.2, all DISA trunks come up as ground start. All DISA trunks are ground start Direct Inward System Access E- Circuit Type Program each DISA trunk with one of the following circuit types: 12 DISA, DTMF, Day or Night 13 DISA. DP, Day or Night 14 DISA, DTMF, Night Only 15 DISA, DP, Night Only QG- Code Program the Access Code (up to eight digits) Direct Inward System Access (DISA) To enter data on the PRF: For QG- GROUND START DISA TRUNK on Table 10, enter Y or N. To enter data at the programming After programming QG- DISA CODE, you see: GND START LINE Enter Y or N for QG- GROUND START DISA TRUNK from Table 10. Issue
Q- SYSTEM WIDE QH- FOR OPERATOR (l-4) Description Use this option to designate the OPA operator overflow message (2-7) for each system attendant. Assigning the message automatically enables OPA operator overflow for that attendant. To disable overflow for an attendant. enter 0. This option does not apply to VS. None Default OPA operator overflow disabled (0). Related Programming Feature Reference Operator Assistance To have OPA answer the trunk... Trunks. Direct Trunk Termination To have OPA intercept incoming calls on a trunk day and night, enter the number of the first port on the PCB. Intercept occurs after the first ring. E- Trunks, EI- Night Call Route To have OPA intercept incoming calls on a trunk at night enter the first port on the PCB. Intercept occurs after the first ring. To configure the OP.4 dialing and message options... CP- Inhibit OP.4 Transfers to Extension Allow/deny OPA Transfers to extensions with this Class of Service. Extensions, Class of Service Assign Class of Service to extensions. QE- Line Gain Table Program the last two trunk ports of the PCB for -6 gain. QH- OPA Configuration, OPA Group Routing Assign the termination (destination) for each OPA access digit (1, 2, and 4-9). Callers reach the termination when they dial the digit. The termination can be an extension, ring group or an master number. The recorded messages should describe the terminations reached by these single digits. Don’t assign an OPA access code to an extension with set (1). QH- OPA Configuration, Line n Day and Night Message For each trunk, indicate the message (2-7) that the caller hears after the OPA answers the trunk in the day and night modes. To set Automatic Attendant Overflow... QT- System Timers. OPA Ring Control Indicate the number of rings (3-15) before operator overflow to the OPA occurs. This pertains only to operator overflow calls. Operator Assistance Issue 1-OSOFTWARE CONFIGURATION Z-261
SYSTEM WIDE QH- FOR OPERATOR (l-3) Instructions Step Step 1 Step l Step 3 Step l To enter data on the PRF: For QH- on Table enter the OPA overflow message number (2-7) for each attendant. To enter data at the programming terminal: Type Q. You see: Type H. You see: OVERFLOW MESSAGE OPR Enter the QH- Overflow. Message OPR entry from Table 10 for this operator. You see: OVERFLOW MESSAGE OPR OR Press RETURN repeatedly to skip to a higher numbered operator, then enter data from Table 10. Enter the QH- Overflow Message number from Table 10 for the next operator. OR Press RETURN repeatedly to skip to a higher numbered operator, then enter data from Table OR Press ESC to return to the Main Menu. KELLATRONICS, 1-O
Q- SYSTEM WIDE PROGRAMMING QH- OPA CONFIGURATION, OPA GROUP ROUTING Description Related Programming l l Feature Reference Issue 1-O Use this option to assign the termination (destination) for the OPA access digits 1. 2. and The is the extension or group OPA callers reach they dial a digit. The OPA recorded messages should describe the terminations reached by these single digits. Refer to the Operator Assistance feature and the QH- Line Day/Night options below for the specifics on recording messages. This option does not apply to VS. Conditions None Dialing any digit (except 3) rings the primary attendant (normally extension 300). Operator Assistance To have OP.4 answer the trunk... E- Trunks, Direct Trunk Termination To have OPA intercept incoming calls on a trunk day and night, enter the number of the first port on the PCB. Intercept occurs after the first ring. E- Trunks. EI- Night Call Route To have OPA intercept incoming calls on a trunk at night only. enter the first port on the PCB. Intercept occurs after the first ring. To configure the OP.4 dialing and message options... CP- Inhibit OP.4 Transfers to Extension Allow/deny OPA Transfers to extensions with this Class of Service. E- Extensions, Class of Service Assign Class of Service to extensions. QE- Line Gain Table Program the last two trunk ports of the PCB for -6 gain. QH- OP.4 Configuration, Line n Day and Night Message For each trunk, indicate the message (2-7) that the caller hears after the OPA answers the trunk in the day and night modes. To set Automatic Attendant Overfiow... QH- OPA Configuration, Overflow for Operator (l-4) For each operator, designate the OPA message (2-7) for overflow calls. To disable overflow to the OPA, enter 0. QT- System Timers, OP.4 Overflow Ring Control Indicate the number of rings (3-15) before operator overflow to the OPA occurs. This pertains only to operator overflow calls. Operator Assistance SOFTWARE CONFIGURATION2-263
Q- SYSTEM WIDE QH- OP.4 OP.4 GROUP ROUTING Instructions Step I Step 1 l Step 2 Step 3 l To-enter data on the PRF: For the QH- OPA Group options on Table 10. enter the for each digit (OPA group). The choices are: Extensions ACD Groups o Groups To enter data at the programming terminal: After programming QH- Overflow Message for Operator you see: OPA o Enter the QH- OPA Group entry from Table 10. You see: OPA OR Press RETURN repeatedly to skip to a higher numbered OPA group, then enter data from Table 10. Enter the QH- OPA Group data for the next group from Table 10. You see: OPA OR Press RETURN repeatedly to skip to a higher numbered OPA group, then enter data from Table 10. OR Press ESC to return to the Main Menu.