TiE Onyx 2, 3, 4, 5 Service And Programming Manual
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Q- SYSTEM PROGRAMMING QL- CODES, SERVICE LINE NUMBERS Description Related Programming l l l Use this option to assign the trunk master number for each of the rotaries used ARS. LCR. Service number 01 should be the DDD trunk group. This entry should correspond to the EA- First Trunk in Group entry. you are programming this is the last QL option you have to program. If you are programming LCR. must enter additional data for: QL- COS Needed to Access Route QL- Type of Service QL- Access Code QL- Security Code This option does not apply to key systems. Conditions None Default Value No rotaries assigned (00). Automatic Route Selection E- Trunks, Nest Trunk in Outbound Rotary ARS requires outbound trunk rotaries. This prompt determines the selection sequence for trunks within each rotary. E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for ARS. ARS routes calls to Service Numbers, not trunks. E- Trunks, EA- Trunk Group Assignment (First Trunk in Group) Group trunks in by assigning each one the same First Trunk in Group number. GA- ARS Editor Program the ARS options. Refer to Appendix A for complete details. QL- Codes, LCR or ARS Enable Enter 2 to enable ARS. QL- Codes, Number of Services Designate how many services (trunk rotaries) ARS will use. Least Cost Routing E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for LCR. LCR routes calls to Service Numbers, not individual trunks. GL- LCR Testing Use this option to display your current LCR configuration and make changes to your LCR database. QL- Codes. LCR or ARS Enable Enter 1 to enable LCR. QL- Codes, Number of Services Designate how many services (trunk rotaries) LCR will use. QL- Codes, COS Needed to Access ALT Route Enter the minimum COS that the system requires before a call to the alternate route (if primary route is busy). QL- Codes, Type of Service Enter the type of number (O-5). For example, for DDD or WATS, enter 0. Refer to Appendix A for details on programming ARS. Issue 1-O CONFIGURATION2-285
Q- SYSTEM WIDE
QL- CODES. LINE
Related
Feature Reference
Instructions
Step 1 l
Step l
Step 3
QL- Codes, Code For dial-up services. enter
the access code (telephone number) for the service.
QL-
Codes, Code For dial-up services, enter
the security code the service requires.
Automatic Route Selection
Least Cost Routing
To enter data on the PRF:
For QL- Service nn Line Number? on Table 10, enter the master number for
each of the
trunk rotaries.
To
enter data at the programming terminal:
After entering data for QL- Number of Services, you see:
SERVICE 01
NUMBER?
Enter data from Table 10 for service (rotary) 01 and press ENTER.
If you are programming LCR, you see: COS NEEDED TO ACCESS ALT
ROUTE?
Go to QL- COS Needed to Access Route on the next page.
OR
If you are programming ARS, you see: SERVICE 02 LINE NUMBER.
Program additional service numbers (02-10) as required.
Q- SYSTEM WIDE PROGRAMMING QL- CODES, COS NEEDED TO ACCESS ALT ROUTE Description Related Programming l l l l Use this option to set the minimum COS (00-27) LCR requires before routing a call to the alternate route. This can occur only if primary route is busy. If you enter 10. for esample. extensions a COS of 00-10 can the alternate route. Extensions a COS of cannot use the alternate route. If you enter 27. all classes of service can use the alternate route. This option only applies to systems with LCR installed. This option does not apply to systems ARS. This option does not apply to VS. Conditions None Default Value All classes of service can access the alternate route (00). Least Cost Routing E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for LCR. LCR routes calls to Service Numbers, not individual trunks. LCR Testing Use this option to display your current LCR configuration and make changes to your LCR database. QL- Codes, LCR or ARS Enable Enter 1 to enable LCR. QL- Codes, Number of Services Designate how many services (trunk rotaries) LCR will use. QL- Codes, Service Line Numbers Indicate the trunk rotary master number for each of the rotaries used by LCR. This should correspond to the First Trunk in Group entry. QL- Codes. Type of Service Enter the type of service number (O-5). For example, for DDD or WATS, enter 0. QL- Codes, Access Code For dial-up services, enter the access code (telephone number) for the service. QL- Codes. Security Code For dial-up services, enter the security code the service requires. Feature Reference Least Cost Routing Instructions Step Step 1 Step l To enter data on the PRF: For QL- COS Needed to Access Alt Route on Table 10, enter the COS number (00-27). To enter data at the programming terminal: After programming QL- Service Line Numbers, you see: COS NEEDED TO ACCESS ALT ROUTE? Enter the COS number from Table 10. You see: OF SERVICEGo to QL- Type of Service on the next page. Issue 1-OSOFIWARE CONFIGURATION2-287
SYSTEM WIDE PROGRAMMING QL- CODES. TYPE OF Description Related Programming l l l l l Feature Reference Use this option to enter the of service (O-5) for each LCR number (trunk rotary). The choices are: 0 1 FX Line 2 MCI. Tie line 3 Western Union 4Same as (but does not strip the leading 1) Same as (but does not strip the leading 1) This option only applies to systems with LCR installed. This option does not apply to systems with ARS. This option does not apply to VS. Conditions None Default Value DDD. WATS (type 0) Least Cost Routing E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for LCR. LCR routes calls to Service Numbers, not individual trunks. GL- LCR Testing Use this option to display your current LCR configuration and make changes to your LCR database. QL- Codes, LCR or ARS Enable Enter 1 to enable LCR. QL- Codes, Number of Services Designate how many services (trunk rotaries) LCR will use. QL- Codes, Service Line Numbers Indicate the trunk rotary master number for each of the rotaries used by LCR. This should correspond to the EA- First Trunk in Group entry. QL- Codes, COS Needed to Access ALT Route Enter the minimum COS that the system requires before routing a call to the alternate route (if primary route is busy). QL- Codes, Access Code For dial-up services, enter the access code (telephone number) for the service. QL- Codes, Security Code For dial-up services, enter the security code the service requires. Least Cost Routing A RF
Q- SYSTEM WIDE PROGRAMMING QL- CODES, TYPE OF SERVICE Instructions Step Step I l Step Step 3 Issue 1-O To enter data on the PRF: For QL- Type of on Table enter the Service type for LCR service number (rrunk To enter data at the programming terminal: After programming QL- COS Needed to Access Route. you see: TYPE OF SERVICE Enter the type of service for service number 01 from Table 10. you enter service 0 or 1. you see: SERVICE 02 LINE NUMBER. Go back ice Line and enter data for your remaining numbers. OR If you enter 2. 3. 4 or see: ACCESS CODEGo to QL- Access Code on the next page. SOFTWARE CONFIGURATION2-289
Q- SYSTEM WIDE QL- CODES, ACCESS CODE Description For types 5. this option to enter the service’s access code. With dial-up MCI. for example. this would be the MCI local number. The access code can be up to 11 digits ion consisting of the digits and This option only applies to systems with LCR installed. This option does not apply to systems ARS. This option does not apply to VS. None Default Value No code entered. Related Programming l l l l Feature Reference Instructions Step 1 l Step l Step 2 l Least Cost Routing E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for LCR. LCR routes calls to Service Numbers, not individual trunks. GL- LCR Testing Use this option to display your current LCR configuration and make changes to your LCR database. QL- Codes, LCR or ARS Enable Enter 1 to enable LCR. QL- Codes, Number of Services Designate how many services (trunk rotaries) LCR will use. QL- Codes, Service Line Numbers Indicate the trunk rotary master number for each of the rotaries used by LCR. This should correspond to the First Trunk in Group entry. QL- Codes, COS Needed to Access ALT Route Enter the minimum COS that the system requires before routing a call to the alternate route primary route is busy). QL- Codes, of Service Enter the type of service number (O-5). For example, for DDD or WATS, enter 0. QL- Codes, Security Code For dial-up services, enter the security code the service requires. Least Cost Routing To enter data on the PRF: For QL- Access Code on Table 10, enter the access code for each LCR service number (trunk rotary). To enter data at the programming terminal: After programming QL- Type of Service (and entering type you see: ACCESS CODE Enter data for QL- Access Code from Table 10 and press ENTER. You see: SECURITY CODE? To erase an access code, type N. If your access code is 11 digits long, you don’t have to press RETURN. Go to QL- Security Code on the next page. Issue 1-O
Q- SYSTEM WIDE QL- CODES, SECURITY CODE Description Related Programming l Feature Reference Instructions Step Step Step l Issue 1-O For service types use this option to enter the service’s security code, After dialing the access code. the caller must dial the security code before the service will accept the call. The security code can be to 9 digitslong. consisting of the digits O-9. and This option applies to systems with LCR installed. This option does not apply to systems This option does not apply to VS. Conditions None Default Value No code entered. Least Cost Routing E- Trunks, Trunk Service Number Assign a Service Number to each trunk used for LCR. LCR routes calls to Service Numbers, not individual trunks. GL- LCR Testing Use this option to display your current LCR configuration and make changes to your LCR database. QL- Codes, LCR or ARS Enable Enter 1 to enable LCR. QL- Codes, Number of Services Designate how many services (trunk rotaries) LCR will use. QL- Codes, Service Line Numbers Indicate the trunk rotary master number for each of the rotaries used by LCR. This should correspond to the EA- First Trunk in Group entry. QL- Codes, COS Needed to Access ALT Route Enter the minimum COS that the system requires before routing a call to the alternate route (if primary route is busy). QL- Type of Service Enter the type of service number (O-5). For example, for DDD or WATS, enter 0. QL- Codes, Access Code For dial-up services, enter the access code (telephone number) for the service. Least Cost Routing To enter data on the PRF: For QL- Security Code on Table 10, enter the security code for each LCR service number (trunk rotary). To enter data at the programming terminal: After programming QL- Access Code, you see: SECURITY CODE Enter data for QL- Security Code from Table 10 and press ENTER. YOU see: SERVICE 02 LINE NUMBER To erase a security code. N. If your security code is 9 digits long. you don’t have to press RETURN. Go back to Service Line Numbers and enter data for your remaining numbers. CONFIGURATION 2-291
SYSTEM WIDE PROGRAMMING QM- MUSIC/RELAY CONTROL, BGM LINE NUMBER Description Related Programming l Feature Reference Instructions Step 1 l Step 1 l Step l Step 3 l In the large systems. use this option to designate the trunk circuit connected to the Background Music music source (e.g.. 05). You cannot use the trunk circuit you designate here for other purpose. In VS, enter Y to enable Music; to disable. Refer to the system Hardware Manual for installation details. Conditions In VS. Background Music uses the fourth trunk circuit on the first CO Module in the main CEU. Although connect to the CEU MOH terminals, you cannot use the fourth trunk circuit for trunks. Refer to the system Hardware Manual for additional installation details. Default Value No trunk assigned (00). Background Music E- Trunks, Circuit Type The trunk used for BGM must be circuit type X. If you want to use the BGM trunk later on for another function, remember to: Remove the assignment in QM- BGM Line Number Reset the associated line/trunk PCB (using IR- Reset Line/Trunk Card) Change the trunk to the desired circuit type (using the E2 option) Perform a side tone test on the trunk the IS- Side Tone Test option) Background Music To enter data on the PRF: For QM- BGM Line Number on Table 10, enter the BGM trunk circuit number for the large systems. For enter or N(o). To enter data at the programming terminal: Type You see: (Large systems) Type M. You see: LINE NUMBER? OR Type M. You see: BGM (Large systems) Enter the trunk circuit number for QM- BGM Line Number from Table 10 and press ENTER. You see: MOH LINE NUMBER?To erase an entry. enter 00. (VS) enter Y(es) or N(o) from Table Go to MOH Line Number on the next page.
Q- SYSTEM WIDE QM- CONTROL, MOH LINE NUMBER Description Related Programming l Feature Reference Instructions Step l Step 1 Step Issue 1-O . In the large systems. use this option to designate the trunk circuit connected to the Music on Hold music source (e.g..02). YOU cannot use the trunk circuit you designate here for any other purpose. YOU can make the same entrv for QM- MOH Line Number and BGM Line Number, if desired. In enter Y to enable Music on Hold: N to disable. Refer to the system Hardware Manual for additional installation details. In VS. Music On Hold (for internal extensions) uses the fourth trunk circuit on the first CO Module in the main CEU. You cannot use the fourth trunk circuit for trunks. (Music on Hold for outside calls does not use the trunk circuit.) If you want MOH for trunks 9-16, connect the MOH terminals on the main CEU to the MOH terminals on the expansion CEU. Refer to the system Hardware Manual for additional installation details. Default No trunk assigned (00). Music On Hold E- Trunks, Circuit Type The MOH trunk port must be uninstalled (circuit type X). If you want to use the MOH trunk later on for another function, remember to: Remove the assignment in QM- MOH Line Number Reset the associated line/trunk PCB (using IR- Reset Line/Trunk Card) Change the trunk to the desired circuit type (using the E2 option) Perform a side tone test on the trunk the IS- Side Tone Test option) Music On Hold To enter data on the PRF: For QM- MOH Line Number on Table 10, enter the MOH trunk circuit number for the large systems. For VS, enter Y(es) or N(o). To enter data at the programming terminal: After programming QM- BGM Line Number, you see: MOH LINE NUMBER (MOH IN VS)? (Large systems) Enter the trunk circuit number for QM- MOH Line Number from Table 10 and press RETURN. You see: ALL PAGE/NIGHT AUDIBLE LINE NUMBER To erase an entry. enter 00. If you enter a trunk for QM- MOH Line Number, go to QM- MOH On Transfer on the next page. If you make an entry (or enter 00), go to QM- Ext Page/Night Audible Line Number. (VS) Enter Y(es) or N(o) from Table If you enter Y(es) for QM- MOH Line Number, go QM- MOH On Transfer next page. you enter N(o). go to QM- Ext Page/Night Audible Line Number. CONFIGURATION2-293
x QM- MUSIC/RELAY CONTROL, ON TRANSFER Description Related Programming Feature Reference Instructions Step 1 Step l Step l Use this option to determine if transferred callers should hear Music on Hold or tone. If enabled (Y). transferred callers hear Music on Hold while they wait for their call to go through. If disabled (N). transferred callers hear tone. For this option to function. must have: lMusic on Hold installed (refer to the Music on Hold feature) Designated a trunk in QM- Line Number None Default MOH for transferred calls enabled (Y). None None To enter data on the PRF: For QM- MOH On Transfer on Table 10, enter Y(es) to enable MOH for transferred callers. Enter N(o) to have transferred callers hear tone. To enter data at the programming terminal: After programming QM- MOH Line Number, you see: MOH ON TRANSFER Enter data for QM- MOH On Transfer from Table 10. You see: ALL PAGE/NIGHT AUDIBLE LINE NUMBER Go to QM- Ext Page/Night Audible Line Number on the next page. 2-294 SOFI-WARE CONFIGURATION Issue 1-O