TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							  (OFF-HOURS RINGING)
  certain conditions. night mode ringing can also activate the external relays.
. to      the specifics.
    ring group rings  members of the    
 to    ith programmed ring and 
 Preferenceing  Preference  a  user answer a night mode call just  lifting
tionxtension in a tenant group can have night mode restriction (e.g.. CP- Allow
intercom Calls at Night 
 is 1). The restriction takes effect when the
 operator  Night Answer.
Night  (attendant only):
for: Fast Flash
 Answer (attendant only): Fast Flash
‘MIC.for: Off.
an AN.4 call ringing your extension:
for:
Line key Slow  (red)
n for:(optional) Fast Flash (green)
Trunk ring
  have an ESL set. this answers the call. Skip step 2.
  key.for:
n for:Line key On [red/green)
Conversation with caller
a  call ringing the External Paging equipment:
n for:Trunk ring over the External Paging equipment
. .
RCOM.for:INTERCOM Onn for:Dial tone have an ESL set. skip this step.
for:
Dial tone stops
for: for:Line key On (red/green)
Conversation with caller
 Feature...-
can change the lines that ring your 
 at night.
R 
 Line key + Y(es) or  + SAVE
OFF-HOOK SIGNALING
d an off-hook indication to a busy
at they have another call waiting.
 get through --without waiting in
ing: Off-Hook Ringing and Voice
r rinsing through your speaker when
 call. With Voice Over, you
a
 you can hear the  
 caller listening.
a busy extension (after you hear
 through. If the busy party is on a
ging or Voice Over. The party can
 their initial caller.
 outgoing call. After dialing a call,
e Over until six seconds have elapsed.
wed
 Off-Hook Ringing  Enable or
 extension.
 Off-Hook Signals  Enable or
for each extension. If enabled, this
ion between  and EF programming
Result after dialing 1
Voice Over  destination
No Off-Hook Signaling
No Off-Hook SignalingNo Off-Hook Signaling
No Off-Hook Signaling
No Off-Hook Signaling
No Off-Hook Signaling
 
No Off-Hook Signaling 
N
N
N
N
Y
Y
Y
Y
Voice Over to destination
Off-hook ringing
No Off-Hook Signaling
Off-hook ring if 
 has HF 
otherwise no Off-Hook Signals
Off-hook ringing
Off-hook ringing
Off-hook ringing
Off-hook ringing
FEATURES l-145.FEATURES 
1-147 
						

							 EXTENSION 
Description
The system provides connections for Off-Premise Extensions  With
OPX support, the system can use equipment that requires a standard Dial
Pulse (500 type) or DTMF (2500 type) interface. This equipment includes:
  OPX circuits
 On-premise single line telephones
Equipment that requires a single line telephone connection (such as a voice
messaging system).
To operate an OPX single line set, refer to 
Feature Operations below. For
more about each feature, refer to the feature descriptions in this manual,
In the large systems, OPX extensions require the installation of a Special
Trunk Interface 
 P/N  Each  provides connection for up to
eight OPX trunks. The chart below shows the maximum number of 
 and
OPX extensions allowed per system:
System
Max Max 
12x36. . . . . . . . . . . . . . . . . .  . . . . . . . 
32x60. . . . . . . . . . . . . . . . . .  . . . . . 
 . . . . . . . . . . .  . . . . . 
The Special Trunk Interface requires trunk ports, an external power
supply/ring generator and two unused extension ports. In addition, the STI
has two 
 receivers. The  use-s receivers in a VAU,  or
 PCB only when its integral receivers are busy. For complete
installation details, refer to the STI Installation and Programming Manual
(P/N  1).
In VS, OPX trunks require the installation of a  Module (not
currently available). 
    
Conditions
  
Dial Pulse  cannot use any features accessed using dial pad keys * or 
Default Configuration
No  programmed.
Programming
Required Programming
(Except for  Circuit Type, OPX extensions use E- Extension programming
for features, not E- Trunk programming.)
E- Trunks,  Circuit Type  OPX extensions use circuit type 05.
Remember that OPX extensions use trunk numbers.
lE- Trunks,   Circuit Number  Enter the STI circuit number for the
OPX extension. Refer to the 
 Installation and Pro Manual for
charts and drawings that explain this correlation.
Other Programming
 QT- System Timers, OPX Incoming Flash Timer  Enter the duration of the
OPX loop current interruption that occurs when an 
 device hookflashes.
Make sure that the entry you select coincides with the loop current
interruption provided by the device connected to the OPX circuit. Note that
OPX hookflash always puts an outside call on Hold.
Refer to the Special  Interface feature for more details.
l-150 FEATURES Issue 1-O 
						

							OFF-PREMISE EXTENSION (OPX)
Related Features
Analog Station InterfaceThe Analog Station   module  89748 and 89759) provides
standard     ice at  extension port. The feature  for
Off-Premises 
    2500 set connected to an 
 (Trunk) There is no Callback ring  OPX  connected to  These extensions
use Trunk  instead.
Direct  Dialing
Each OPX installed reduces  one the number   you can connect to the STI.
Directed Call  RingA  set connected to an  or OPX port cannot do a Directed Call Pickup to any
port in the 
 group (e.g..Ring Group 556 in a 56x120 or 72x180 system).
Feature Operation
Note:
Step  
Step 2 
 3 
Step  l
Step  
Step 2 
Step 3 
Step  l
Step 5 l
Step 6 
Step  l
Step 2 
Step 3 
Step  l
Step 5 l
When these instructions tell you to Hookflash, press the hookswitch for about
 second and release it.
ACCOUNT CODE CAPABILITY
To 
enter an Account Code when placing an outside call:
Place call.
Press  immediately after dialing the number.
Enter Account Code,
Press  again.
To enter an Account Code for the call you are on:
Do not hang up.
Hookflash.
Listen for:Dial tone.
Press Listen for: Dial tone stops
Enter Account Code.
Press  again.Listen for:Dial tone
Dial * 7.Listen for: You return to the 
CALL FORWARDING
To forward your calls to another extension:
Lift handset.Listen for: Dial tone
Press Listen for: Dial tone stops
Dial extension number to receive vour calls.If you dial 0, the system automatically inserts code  in the next step.
 Dial 1 to forward ringing calls you do not answer.
OR--
Dial 2 to  ringing calls you do not answer and calls to your 
when it is busy.
 Dial 3 to forward all your calls.OR
Hang up.
Issue 1-OFEATURESl-151 
						

							OFF-PREMISE EXTENSION 
Feature Operation
Step I l
Step2l
Step3l
Step
Stepl
Step6l
Step1l
Step2l
Step3
CALL FORWARDING 
To forward your calls off-premise:
Lift handset.Listen for:Dial tone
Press Listen for:Dial tone stops
Dial 1.
Select the trunk vour forward will use.
You can  the trunk number 01) or trunk extension number (e.g.. 480).
Dial telephone number that will receive your calls.
Hang up.
To cancel your Call Forwarding:
Lift handset.Listen for:Dial tone
Press Listen for:Dial tone stops
Hang up.
Step1l
Step2
Step3
Stepl
Step5l
CALL PARKING
To Park your call:
Hookflash.
Dial 
Listen for:Dial Tone
Dial Park Orbit code (extension number or 5 + 60-69).Listen for:Dial toneIf you hear busy tone. hookflash and try another orbit.
Page party to receive  and announce the Park Orbit code.
Hang up. .
To pick up a parked call:Listen for announced Park Orbit code.
Step1
Step2
Lift handset.Listen for:Dial tone
Dial announced Park Orbit code (60-69 or * + extension number).
Step
CALL WAITING (CAMP-ON)
To send a Call Waiting tone to a busy extension:
Listen for:Busy tone
Dial 2.Listen for: RingIf you hear  the called extension converts your Camp-On to off-hookringing.
Step2Wait off hook for called party to answer.
Step1l
To answer a Call Waiting tone:Listen for:Two beeps
 Hookflash.
 Dial * 2.To switch (alternate  the calls), refer to the Split feature.
OR
a Hang up and lift handset when phone rings.
‘l-152 FEATURES 
Issue 1-O 
						

							OFF-PREMISE EXTENSION (OPX)
Feature Operation
Step  
Step  l
Step  
Step  
Step  l
Step  l
Step 2 l
Step 3 
Step 1 
Step  
Step 3 
Step  
Step 1 l
Step  
CALLBACK
To request a Callback (after calling a 
 extension):
 for: 
Do not hang up.
Dial 2.Listen for:Ringing
Hang up.
To answer  Callback rings you back:
Listen for:Callback  
Trunk  
Lift handset.
Listen for:
Wait for called party to  then begin speaking.
To cancel a Callback request at a specific estension:
Call 
   for:Busy tone
Press 
Listen for: Dial tone
Hang up.
To cancel all your Callbacks simultaneously:
This also cancels all your Line Queuing requests.
Lift handset.
Dial  
Hang up.
CENTRAL OFFICE CALLS, ANSWERINGListen for:Trunk ring
To answer an outside call:
Lift handset.Listen for:Conversation with calling party
CENTRAL OFFICE CALLS, PLACING
To place an outside call:
Lift handset.Listen for:Dial Tone
Dial code.
You can dial:
A trunk extension number (e.g.. 480  See Direct Trunk Access)
A trunk access code (e.g.. 801)Trunk group access code  9 or 90-98 (See Line Rotaries)
Issue 1-OFEATURES1-153 
						

							OFF-PREMISE EXTENSION 
Feature Operation
(Cont’d)
Step  l
Step  
Step 3 l
Step  l
Step 5 
Step 1 l
Step 2 
Step 1 
Step 2 
Step 3 
Step 1 
Step 2 
Step 3 l
Step 1 
Step 2 l
Step 3 
CONFERENCE
To set up a Conference:
Place or answer first call.
Listen for:Conversation  caller
Hookflash.Listen for:Dial tone
Place or answer second call.
Listen for:Conversation with caller.
Hookflash.Listen for:Dial tone
Dial  #.Listen for:Conversation with both parties
If the Conference includes at least one intercom caller, the other parties remain
connected if 
 hang up.
DIRECT TRUNK ACCESS
To directly access a trunk for an outside call:
Lift handsetListen for:Dial tone
Dial trunk extension number  480).Listen for:Dial tone
DIRECTED CALL PICKUP
To intercept a call 
using Directed Call Pickup:
Lift handset.
Listen for:Dial tone
Dial Listen for: Dial tone stops
Dial number of ringing extension.Listen for:Conversation with caller
FORCED TRUNK DISCONNECT
To disconnect a busy trunk:
Lift handset.
Dial trunk number (e.g., 480) or trunk access code (e.g., 801).Listen for:Busy tone you dial the trunk access code. wait for voice prompt to complete.
Dial #.Listen for:Dial toneTo place a call on the trunk you just disconnected, repeat step 2.
GROUP CALL PICKUP
To answer a call you hear ringing another 
extension in your pickup
group:
Lift handset.Listen for:Dial tone
Press Listen for: tone stops--
Dial 1.Listen for:Conversation with caller
l-154 FEATURES Issue 1-O 
						

							OFF-PREMISE EXTENSION (OPX)
Feature Operation
Step  
Step  l
Step 1 
Step 1 l
Step  l
Step  l
Step  
Step  l
Step 2 
Step 3 l
Step 1 l
Step 2 l
Step 3 
Step  
GROUP  (RISC 
To place a call to a Ring Group:
Lift handset.Listen for:Dial tone
Dial Ring Group number.Listen for:
To answer a call ringing  Ring Group:
Listen for: ring
Lift handset.
Listen for:Conversation  caller
HOLD
To place an Intercom or outside call on Hold:
This procedure places outside calls on Exclusive Hold.
Hookflash.
Listen for: Dial tone
Hang up.If your caller is a  user utilizing Handsfree. the system disconnects the call if
you hang 
To retrieve a call on Hold:
Lift handset.
Dial  7.
To retrieve an outside call on Hold at another extension:
Lift handset.
Listen for:Dial tone
Dial 
Listen for:Dial tone stops
Dial trunk access code (e.g., 801) or extension number.Listen for:Conversation with previously held party
INTERCOM
To place an Intercom call:
Lift handset.Listen for:Dial tone
Dial extension number, 0 for your attendant or  for other attendants.
Listen for:Ringing
Intercom calls always ring the called extension.
Wait for called party to answer.
To answer an Intercom call that rings your phone:
Listen for: ring
Lift handset.Listen for:Conversation with caller
Issue 1-OFEATURES l-155 
						

							OFF-PREMISE EXTENSION 
Feature Operation
(Cont’d)
Step  
Step 1 l
Step 2 
Step  l
Step 2 
Step 1 l
Step 2 
Step 1 
Step 2 l
Step 1 l
Step 2 
Step 3 l
 
To intrude on a  Listen for:Bus! or Ring 
Dial 4.After four seconds.  can begin speaking.
LAST  
To use Last Number Redial:
Lift handset.Listen for:Dial tone
Dial  Listen for:Digits  
LINE (TRUNK) QUEUING
To queue for a busy trunk:
Listen for: Busy toneIf you queued for a trunk group.  may hear a voice message before you hear busy
tone.
Dial 2.Listen for:Dial tone stops
Hang up.
To answer the Line Queuing ring:Listen for:Callback Ring Trunk ring (OPX)
Lift handset.Listen for:
Dial number.
Dial tone
To cancel a Line Queuing request you placed (before the system calls 
back):
Try to access busy trunk again.Use the same procedure you used when trying your initial call.
Dial *Listen for: Dial tone
To simultaneously cancel all your Line Queuing requests (and also 
your Callbacks):
Lift handset.Listen for: Dial tone
Dial  Listen for: Dial tone
Hang up.
l-156 FEATURES Issue 1-O 
						

							OFF-PREMISE EXTENSION 
Feature Operation
Step  l
Step I l
Step  
Step 1 l
Step  
Step  
Step  l
Step  l
Step  
Step  
 
To set up a  Conference:
Page desired parties and announce 
 Conference code (11 or 12).
Hookflash.Listen for:Dial tone
Dial Meet-Me Conference access code (1 
Listen for:  ith Conference members
To join a  Conference:
Lift handset.Listen for: Dial tone
Dial Meet-Me  access code (11 or 12).Listen for:  Conference members
NIGHT  (OFF-HOURS RINGING)
 0 answer an  call ringing  extension:
Listen for: Trunk  ring
Lift handset.
Listen for:Conversation with caller
To answer a UN.4 call ringing the External Paging equipment:Listen for:Trunk ring over the External Paging-equipment
Lift handset.Listen for: Dial tone
Dial  0.Listen for:Conversation with caller
OFF-HOOK SIGNALING
To signal an off-hook extension 
 dialing the extension number:
Lift handset.
Listen for:
Dial tone
Dial extension number.Listen for:
If you don’t hear  you can’t send an off-hook signal.
Dial 1.Listen for:
Two beeps (for Voice Over) or
Ringing (for off-hook ringing)
 If you hear two beeps. you can begin speaking.
OR
If you hear ringing. wait for called party to answer before speaking.
Issue 1-OFEATURESl-157 
						

							OFF-PREMISE EXTENSION 
Feature Operation
Step  l
Step  l
Step 3 l
Step  l
step  l
Step  l
Step 3 
Step  
Step 5 
Step 6 
Step 1 l
Step  l
Step 3 
PAGING
To make an All Call Page or a Zone Page:
Lift handset.Listen for:Dial tone
Dial Page Zone access code. as follows:
Page ZoneAccess Code
All Call. . . . . . 
1. . . . . . . . . . . . . . . . . 
2
4. . . . 
. 
6: : : : : : : : : : : : : : :  
7..Listen       .
Make announcement.If the zone you request is busy.  again later. An  Call Page overrides a ZonePage already in progress.
Hang up.
To record an Auto-Page announcement  and 72x180 only): 
Lift handset.Listen for:Dial tone
Press Listen for: Dial tone stops
Dial 687.Listen for:Voice message that asks you to start recording.
Record your Auto-Page announcement when you hear the beep.
Dial the Page Zone code (l-8) when you are done.
Page ZoneAccess Code
All Call . . , . . . . . . . 
3
4  . . . . . . . . . . .
6. . . . . . . . . . . . . . . . . .
7      .
Hang up.
To cancel your Auto-Page announcement (56x120 and  
Lift handset.Listen for: Dial  tone
Dial Listen for:Dial tone stops
Hang up.
l-158 FEATURES Issue 1-O