TiE Onyx 2, 3, 4, 5 Service And Programming Manual
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C- CLASS OF SERVICE CP- ALLOW ONLY LOCAL CALLS AT NIGHT Description Related Programming l l l l l Use this option to restrict extensions this COS to Intercom and-local calls in the night mode. This option also applies to DISA trunks and incoming tie trunks. This assignment overrides AP programming (except AP- Allow Active Dial Pad). If you enable this option (1). estension users can only place the types of trunk calls: 7-digit calls. digit 2-9 1 and 911 calls calls If disabled (0). this option does not restrict calls. Conditions This option does not apply to CO trunks. Default Value Calls not restricted.(O). Toll Restriction AI- Initialize Toll Restriction Initialize Toll Restriction before programming. AP- Toll Level Enter the Toll Level you want to program. AP- Dial Pad Enable/disable continued dialing for this Toll Level (see Special Services and OCC Compatibility). AP- Allow Special Access (N Dialing Enable/disable and dialing for this Toll Level. AP- Allow Outside Operator Dialing Enable/disable outside operator dialing for this Toll Level. AP- Allow International Dialing Enable/disable direct international dialing for this Toll Level. AP- Allow Equal Access Enable/disable Equal Access Dialing for this Toll Level (see Equal Access Compatibility). Also, program the Equal Codes table. AP- Allow 1 + NNX Dialing Enable/disable long distance exchange calls for this Toll Level. Also, program the 1 + NNX codes table. AP- Allow NNX Dialing Enable/disable local exchange (NNX) dialing for this Toll Level. Also, program the NNX codes table. AP- Allow NPA Dialing Enable/disable area code (NPA) dialing for this Toll Level. Also, program the NPA codes table. AP- Sis Digit Enable/disable six-digit analysis for this Toll Level. Also. program a six-digit analysis table. CP- Allow Only Intercom Calls at Night At night, extensions with this option enabled can only place Intercom calls. This assignment overrides AP programming. CP- Allow Only Local Calls or Night) Extensions with this option enabled can only place Intercom calls or local outside calls. This assignment overrides AP programming (except AP- Allow Active Dial Pad). CP- Extension Toll Restriction Level (BY Assign a toll restriction level (O-7) to a Class of Service. Issue 1-OSOFTWARE CONFIGURATION 2-53
C- CLASS OF SERVICE CP- ALLOW ONLY LOCAL CALLS AT Related Programming (Cont’d) l l Feature Reference Instructions Step 1 l E- Extensions. Class of Service Assign Class of Service to extensions. E- Trunks, EJ- Toll Restriction Enable/disable Toll Restriction for each trunk. Toll Restriction To enter data on the PRF: On Table for BY I enter 0 not to limit extensions to local calls at night-. Enter 1 to restrict estensions to local calls at night. To enter data at the programming terminal: Type CP. You see: COS 00: 00010000 00000001 Enter data for each COS you want to program. A R Issue 1-O
C- CLASS OF SERVICE CP- ALLOW ONLY LOCAL (DAY OR NIGHT) Description Related Programming l l l Use this option to restrict extensions this COS to Intercom and local calls. This option also applies to trunks and incoming tie trunks. This assignment overrides AP programming (except AP- Allow Active Dial Pad). If you enable this option (1). extension users can only place the following of trunk calls: 7-digit calls. digit 2-9 and 91 calls calls If disabled (0). this option does not restrict calls. Conditions This option does not apply to CO trunks. Default Calls not restricted (0). Toll Restriction AI- Initialize Toll Restriction Initialize Toll Restriction before programming. Toll Level Enter the Toll Level vou want to program. AP- Allow Active Dial Pad Enable/disable continued dialing for this Level (see Special Services and OCC Compatibility). AP- Allow Special Access Dialing Enable/disable and dialing for this Toll Level. AP- Allow Outside Operator Dialing Enable/disable outside operator dialing for this Toll Level. AP- Allow International Dialing Enable/disable direct international dialing for this Toll Level. AP- Allow Equal Access Enable/disable Equal Access Dialing for this Level (see Equal Access Compatibility). Also, program the Equal Access Codes table. AP- Allow 1 + Dialing Enable/disable long distance exchange calls for this Toll Level. Also, program the 1 + NNX codes table. AP- Allow NNX Dialing Enable/disable local exchange (NNX) dialing for this Toll Level. Also. program the NNX codes table. AP- Allow NPA Dialing Enable/disable area code (NPA) dialing for this- Toll Level. Also, program the NPA codes table. AP- Digit Enable/disable six-digit analysis for this Toll Level. Also. program a six-digit analysis table. CP- Allow Only Intercom Calls at Night At night, extensions this option enabled can only place Intercom calls. This assignment overrides AP programming. CP- Allow Only Local Calls at Night (BY At night, extensions with this option enabled can place Intercom calls and local outside calls. This assignment overrides AP programming (except AP- Allow Active Dial Pad). CP- Extension Toll Restriction Level (BY Assign a toll restriction level (O-7) to a Class of Service. Issue 1-OSOFTWARE CONFIGURATION2-55
CLASS OF CP- ALLOW ONLY LOCAL CALLS OR NIGHT) Feature Reference Instructions Step 1 Step 1 Step Estensions. Class of Service Assign Class of Service to extensions. E- Trunks, EJ- Toll Restriction Toll Restriction for each trunk. Toll Restriction To enter data on the PRF: On Table 2 for BY enter 0 not to limit extensions to local calls. Enter 1 to restrict extensions to local calls at night. To enter data at the programming terminal: Type CP. You see: COS 00: 00010000 00000001 Enter data for each COS you to program. SOFTWARE CONFIGURATIONIssue 1-O
C- CLASS OF SERVICE CP- TOLL RESTRICTION LEVEL Description Related Programming l l l l l issue 1-OSOFTWARE CONFIGURATION 2-57 this option assign a Restriction level (l-7) to extensions-with this COS. This option applies to trunks and incoming tie trunks. assign toll to COS (for attendants). This option does not to CO lines. Default No restriction (toll level 0). Equal Access AP- Allow Equal Access For each Toll Restriction Level, allow Equal Access and program the Equal Access Code list. E- Extensions. Class of Service Assign Class of Service to each extension. Special Services and OCC Compatibilitv Allow Active Dial Pad Toll Restriction Level 0 always has active dial pad. For Toll Restriction Levels other than 0. enable Active Dial Pad. This lets extension users dial additional digits into the special service.. E- Trunks. Circuit Type Program Special Service trunks with the correct circuit type. E- Estensions. Class of Service Assign Class of Service to extensions. QT- Timers, Detection Counter Set how long the system for second (OCC) dialtone. This only occurs when the system encounters a pause in a Speed Dial bin. Toll Restriction XI- Initialize Toll Restriction Initialize Toll Restriction before programming. AP- Toll Level Enter the Toll Level you want to program. AP- Allow Active Dial Pad Enable/disable continued dialing for this Toll Level (see Special Services and OCC Compatibility). AP- Allow Special Access Dialing Enable/disable and dialing for this Toll Level. AP- Allow Outside Operator Dialing outside operator dialing for this Toll Level. AP- Allow International Dialing Enable/disable direct international for this Toll Level. AP- Allow Equal Access Enable/disable Equal Access Dialing for this Level (see Equal Access Compatibility). Also, program the Equal Access Codes table. + Dialing Enable/disable long distance exchange calls for this Toll Level. Also. program the 1 NNX codes table. AP- Allow Dialing Enable/disable local exchange (NNX) dialing for this Toll Level. Also, program the NNX codes table,.
C- CLASS OF SERVICE EXTENSION TOLL RESTRICTION l l l l Feature Reference Instructions Step 1 Step I l Step Toll Restriction Allow SP.4 Dialing area code (NPA) dialing for this Toll Also. program the codes table. Digit Analysis analysis for this Toll Level. Also. program a sis-digit analysis table. CP- Allow Intercom Calls at Night At night, extensions with this option enabled can place Intercom calls. This assignment overrides AP programming. CP- Allow Only Local Calls at Night At night, extensions with this option enabled can place Intercom calls and local outside calls. This assignment overrides AP programming (except AP- Allow Active Dial Pad). CP- Allow Only Local Calls or Night) (BY Extensions with this option enabled can only place Intercom calls or local outside calls. This assignment overrides AP programming (except AP- Allow Active Dial Pad). E- Extensions. Class of Assign Class of Service to extensions. E- Trunks, EJ- Toll Restriction Enable/&sable Toll Restriction for each trunk. Equal Access Compatibility Special Services and OCC Compatibility Toll Restriction To enter data on the PRF: On Table 2 for BY enter the Toll Restriction level (O-l). Enter 0 for no restrictions. To enter data at the programming terminal: Type CP. You see: COS # 00: 00010000 00000001 Enter data for each COS you want to program.
C- CLASS OF SERVICE SINGLE RING OPX Description Related Programming Feature Reference Instructions Step 1 Step 1 l Step Issue 1-O Use this option to enable (0) or disable Distinctive Ringing for ports with circuit types and (OPX and extensions). If enabled trunk calls have two short rings (repeated) a pause. Intercom calls have a single one second ring a pause. If disabled (1). Intercom and trunk calls have a single one second ring a pause. In ONYX IV. this option is CP- Long Ring OPX None Value Distinctive Ringing enabled (0). Distinctive Ringing E- Extensions. Class of Service Assign Class of Service to circuit type 1 extensions. Distinctive Ringing To enter data on the PRF: On Table 2 for enter 0 allow Distinctive Ringing at circuit type ports. Enter 1 to prevent Distinctive Ringing. To enter data at the programming terminal: Type CP. You see: COS 00: 00010000 00000001 Enter data for each COS you want to program. SOFTWARE CONFIGURATION 2-59
C- CLASS OF SERVICE CP- INHIBIT FLASH FOR SINGLE LINE TELEPHONES Description Related Programming l Feature Reference Instructions Step Step l Step 2 Use this option to enable (0) or disable Flash for ESL sets with this enabled. ESL can and release the to Flash a trunk. are using to assign an supervisor go to CP- ACD on the nest page. None Flash allowed at ESL sets (0). Flash Extensions, Class of Service Assign Class of to extensions. QT- System Timers, Flash Response Time Set the length of the loop current interruption the provides to a trunk (l-25 tenth seconds). Enter 0 to deny Flash Flash To enter data on the PRF: On Table 2 for enter 0 allow Flash at ESL sets. Enter 1 to prevent Flash at ESL sets. To enter data at the programming terminal: Type CP. You see: # 00: 00010000 00000001 Enter data for each COS you want to program. 1
C- CLASS OF SERVICE CP- ACD SUPERVISOR Description Related Programming Feature Reference Instructions Step l Step 2 l Use this option to assign extensions this COS as ACD supervisor This option only identifies the extension as a supervisor. It does not the to an ACD group (see Related Programming below). If enabled (I). extension is an ACD supervisor.If disabled extension is not a supervisor. None Default ACD supervisor not assigned (0). Automatic Call Distribution E- Extensions, Circuit Program the master extension number with tvpe X (uninstalled). The master extension must be a port that has no phone connected to it. E- Extensions, Class of Service Assign a unique COS with set for the supervisor’s extension. E- Extensions, Hunt Type Assign hunt type 06 to: Each member agent in the ACD group. The ACD group master extension. Make the has hunt type 00.The should be ACD member. E- Estensions, Group Extension Number Assign the master extension number to: Each member agent The supervisor extension The ACD group master extension Reset Queues Reset the system queues after initial ACD programming. Automatic Call Distribution (ONE’S IV) Refer to the charts provided with the ACD (ONYX IV) feature on page . Automatic Call Distribution Automatic Call Distribution (ONYX To enter data on the PRF: On Table 2 for enter 0 if the is not an ACD group supervisor. Enter 1 if the is an ACD supervisor. To enter data at the programming terminal: Type CP. You see: COS # 00: 00010000 Enter data for each COS you want to program. Issue 1-OSOFTWARE CONFIGURATION2-61
CLASS OF CP- SILENT Description Related Programming l l Feature Reference Instructions Step l Step 1 Step 2 l Use this option to allow or (0) Silent with this COS from initiating Silent Monitor. None Default Silent Monitor not allowed (0). Silent Monitor E- Estensions, Class of Service Assign Class of Service to extensions. E- Extensions. EC- Group Call Pickup Group Assign the Group Call Pickup number to extensions (0 I-23. 00 for no group). Silent Monitor To enter data on the PRF: On Table 2 for enter 0 to prevent extensions from initiating Silent Monitor. Enter 1 to allow extensions to initiate Silent Monitor. To enter data at the programming terminal: Type CP. You see: COS # 00: 00010000 00000001 Enter data for each COS you want to program. 1-O