TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							RINGING  PREFERENCE
Description
Programming
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Related Features
Ringing Line Preference lets a  user answer a  call  just lifting
the handset. For a user that 
 answers calls. Ringing Line Preference
ensures that ringing calls have 
If an extension has more than one call ringing its programmable keys, the
system answers the call on the  numbered  
Default 
Ringing Line Preference disabled.
Required Programming
E- Extensions. ES- Ringing Line Preference  Enable/disable Ringing Line
Preference for each extension. This option applies to all calls ringing the
extension.
KS- Programming  for  Program the line and loop keys that
will ring the extension.
Other 
E- Extensions, ED- Trunk Control. Ring Control  Designate which trunks
should ring the 
E- Extensions, ED- Trunk Control, Access Control  Assign access for the
trunks the extension should be able to answer.
E- Trunks,  Direct Trunk Termination  Direct Inward Lines can also
ring an extension directly. Use this option to assign the DIL destination.
Attendant PositionsIntercom calls to an attendant follow  Ringing Line Preference programming.
Normally. attendants should not have Ringing Line Preference.
Automatic Handsfree
With Rineing Line Preference. an extension user can press HF to answer a ringing
call if their extension has Automatic Handsfree.
Call Coverage KeysA ringing Call Coverage Key will not activate Ringing Line Preference.
Group Call Pickup
A ringing group Call Pickup   not activate Ringing Line Preference.
Group RingIf an extension with Ringing Line Preference has a Group Ring call and an outside
call ringing. the extension answers the Group Ring call first.
IntercomIf an extension has an Intercom and an outside call ringing, Ringing Line Preferenceanswers the Intercom call.
Prime Line SelectionRinging Line Preference overrides Prime Line Selection.
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Issue  .FEATURES1-187 
						

							RINGING LINE PREFERENCE
Feature Operation
To answer a call using Ringing Line Preference (from  
 for:   Flash (red)
OR  Flash
Listen for:Trunk or 
Step I lLift handset.Look for:Line  On (red green)
OR On
Listen for:Conversation  caller
To place a call if  have Ringing Line Preference (and a call is already
ringing):
Step  Press line key or INTERCOM before  the handset.
l-188 FEATURESUser-Programmable Feature...
In VS. you can allow or deny 
 Line Preference for your 
  RLP +  or N(o)  SAVE
Issue 1-O 
						

							SAVE
Description
Programming
Related Features
Feature Operation
Step 1 l
Step 2 
Step 3 
Save permits a  user to save their last outside number and easily redial it
later on. For example, an extension user can recall a busy or unanswered
number without manually dialing the digits. The system retains the‘ saved
number until the user stores a new one in its place.
Save can retain a number up to 24 digits long. The number can be any
combination of digits O-9,  or Normally, the system uses the same trunk
(or rotary) for Save as the user selected for the initial call. The user can,
however, select a different trunk before implementing Save.
Conditions
In VS, 12x36 and 32x60 systems, a Saved number is lost when the system
resets or AC power fails. In VS, a system reset also erases the stored
numbers.
Default Configuration
Save always allowed.
Required Programming
None
Other Programming
 Suppress   Speed Dialing  Allow or prevent the system from
outdialing a  if dialed as part of the initial call.
Automatic Route Selection/Least Cost Routing/Toll Restriction
The system subjects a saved number to the same routing and restriction as if the-user
manually dialed. The system always routes a saved number through 
unless the user manually selects a trunk.
Last Number Redial
Last Number Redial also simplifies recalling a busy or unanswered call.
Line (Trunk) QueuingIf a user hears busy tone after trying to dial a saved number, the user may queue for
an available trunk.
Toll Restriction
If you don’t dial enough digits (as determined by your Toll Restriction
programming), Save will not retain the digits you dial.
To Save an outside number any time after placing a call:
  Line key On (red/green)
Press DIAL.
Look for:Line key Off
On Attendant telephone P/N 88254, just press SAVE and skip the next step.
Press SAVE.Look for:Line key On (red/green)
Issue 1-OFEATURESl-189 
						

							SAVE
Feature Operation
To dial a Saved outside number:TO use a different trunk than the initial call. select a different trunk or  beforegoing to  
Step I Lift handset..
Step  Press DIAL.Listen For:Dial tone
On Attendant 
 P   just press SAVE and skip the next step.
Step 3 
lPress SAVE.
Look For:Line  On 
Listen for:Stored number dialing out
IF you hear  tone. press an idle line key.Your call dials out automatically. 
To do this. you must have:
 keys programmed (see KS- Programming Keys for Key access to outbound trunks (see  Key Access to Outbound Lines)(Optional) Access to Trunk Groups (see ES- Access to Groups 90-95)
 190 FEATURESIssue 1-O 
						

							 DISPLAY MESSAGES
Description
An extension user can select one of 
 (16 in VS) preprogrammed Selectable
Display Messages for their extension.Display  callers see the selected
message when 
 call the user’s extension. Selectable Display 
provide personalized messaging.For example, Fred Jones could select the
message,
“On vacation.”  display  user calling Fred would see the
message and know 
 he doesn’t answer. Other than &splaying the
message. the system puts the call through normally.
The system administrator can program up to 64 (16 in VS) messages from the
programming terminal. Each message can be up to 16 digits long.
An extension user can add digits to (append) the first eight Selectable Display
Messages (00-07). For example. the administrator could program message 00
with. “Call.” An extension user could select this message and add the
numbers where 
 can be reached   Callers to the extension
would see, “Call 
 The  message plus the appended digits
cannot exceed 16 digits.
a. Any number of extensions can choose the same message. However. a
single extension can choose only one message. The appended part of
messages 00-07 can be different for each extension.
b. A power failure cancels Selectable Display Messages. In VS, a reset also
cancels Selectable Display Messages.
Default Configuration
No Selectable Display Messages programmed.
 systems without AUX Modules have 16 preset messages. They are:
OO=CALL BY 
 BY BY 
 IN RM BY NOON
 TO LUNCH1  BY 2PM
 FOR THE DAY BY 4PM
 VACATION TOMORROW
 BUSINESS TRIP NEXT WEEK
 THE MEETING A GOOD DAY
Instaling an AUX Module and initializing erases the preset messages.
Programming
Required Programming
lNP- Programming Names and   Program up to 64 Selectable
Display Messages. From the terminal, messages 00-63 are numbered 600-
663. Users can append messages 600-607 (00-07) by dialing additional digits.
Other Programmirrg
lCP- Inhibit Call Forwarding   Disable this option (0) for each COS
with Selectable Display Messaging capability.
lE- Extensions. E#- Class of Service  Assign Class of Service to extensions.
Related Features
Call Forwarding/Paging/Personal GreetingEnabling Selectable Display Messages cancels a Call  Auto-Page or
Personal Greeting in effect at an extension.
Speed Dial
An extension user can have a One-Touch Speed Dial key for Selectable DisplayMessaging.
Issue 1-OFEATURES l-191 
						

							 DISPLAY 
Related Features
(Cont’d)
Feature Operation
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Step 3 
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Step 6 
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Step 1 
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Voice Prompting Messages (except in VS)If an   activates Selectable Display Message. a voice    calls h been  Voice Prompting
Messages requires      PCB. The VXU or   installsin a trunk slot. replacing four trunk circuits.
To select a    dialing the message number):
Lift handset.
Press INTERCOM.Look for: On
Listen for:Dial toneIf you  an ESL set. skip this step.
Press Listen for:Dial tone stops
Dial 6.
Dial the number of the Selectable Display Message (00-63).If you select a message from  you can add digits to the message. The total
message (including the digits you add) cannot exceed 16 digits.
Hang up.Look for:MSG Slow Flash (green)
To select a Display Message (by scrolling through the messages at a
Lift handset.
Press INTERCOM.Look for:INTERCOM On
Listen for:Dial tone
Press PGM#.Listen for: Dial tone stops
Dial 6.
Scroll through the messages using VOL UP A or VOL DN If you select a message from 00-07, you can add digits to the message. The total
message (including the digits you add) cannot exceed 16 digits.
Press DIAL, SAVE.If you append a message from 00-07, skip this step.
Hang up.Look for: MSG Slow Flash (green)
To cancel a Selectable Display Message you enabled for your extension:Look for: MSG Slow Flash (green)
Lift handset.
.
Press INTERCOM.
Look for: INTERCOM  On
Listen for:
Dial tone
If you have an ESL set. skip this step.
Press Listen for: Dial tone stops
Hang up.Look for:MSG Off
l-192 FEATURES Issue 1-O 
						

							SILENT MONITOR
Description
CAUTION:
Programming
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Related Features
Silent Monitor lets an  user listen to the conversation at a busy
extension. To implement Silent Monitor. an extension user just calls a busy
extension and dials the Silent Monitor code. The busy extension 
 their
caller have no indication of the intrusion. There are no tones heard and there
is no visual indication that monitoring is occurring. For example. Silent
Monitor could help the supervisor of a service department. The department
supervisor could listen to the questions that callers ask without disturbing the
service call.
An extension in a Pickup Group can only monitor other extensions in their
Pickup Group (see Group Call Pickup). However, an extension not assigned
to a Pickup Group (00) can monitor any system extension.
Silent Monitor provides no warning tones prior to Intrusion. Silent Monitor
may be interpreted as an invasion of privacy.
ESL set users cannot initiate Silent Monitor.
Default 
Silent Monitor not allowed.
Required Programming
CP- Allow Silent   Enable/Disable the ability to initiate
Silent Monitor in an extension’s Class of Service.
E- Extensions.  Class of Service  Assign Class of Service to extensions.
E- Extensions. EC- Group Call Pickup Group 
 Assign the Group 
Pickup number to extensions (0 I-23.00 for no group).
Other Programming
None
Intercom
When monitoring Intercom calls. the monitoring user hears only the conversation
into the busy extension. The monitoring user does not hear the busy extension user’s
voice.
Privacy blocks Silent Monitor. An extension with Privacy cannot have its
 monitored.
Issue 1-OFEATURESl-193 
						

							SILENT MONITOR
Feature Operation
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Step 
Step  
To use Silent  to listen to the conversation received  another
extension:
Lift handset.
Press Look for: On
Listen for:Dial tone
If you 
 an ESL   this 
Dial number of extension   to monitor.Listen for: tone
Dial 6.You can listen to the conversation coming into the extension you called. You cannothear that extension user talk.
To cancel Silent 
Hang up.
l-194 FEATURES Issue  
						

							 SERVICES  OCC COMPATIBILITY
Description
Programming
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Issue I-O
The system is compatible  special long distance services such as MCI or
GTE Sprint. The 
 administrator can use special services to save money
on long distance calls. 
 extension user can access these senices  two
 Manually dial the special  access and security codes (refer to the
Central Office Calls. Placing feature)
 Store the access and security codes in a Speed Dial bin
When using Extension Speed Dial. the user typically stores a pause between
the special service access and security codes. The system will dial the access
code and automatically wait for the second dial tone from the special service.
When the system detects the second dial tone, it dials out the rest of the Speed
Dial number. Refer to the Speed Dial feature for more details.
Optionally. the system administrator can store the OCC access and security
codes in a System Speed Dial bin. This allows every user quick access to the
Special 
To ensure that a user can dial additional digits after the special service
answers, each extension should have Continued Dialing. With Continued
Dialing, the telephone outputs a digit over a trunk each time the user presses a
dial pad key. The system never turns off the dial pad. The system
administrator enables Continued Dialing by:
Giving the extension’s Class of  Toll Restriction Level 0
OR
Giving the extension’s Class of Service Toll Restriction Level l-7 an active
dial pad
Conditions
Default 
System is always compatible uith special services.
Required Programming
AP- Allow Active Dial Pad  For Toll Restriction Levels other than 0, enable
Active Dial Pad. This lets extension users dial additional digits into the
special service.
CP- Extension Toll Restriction Level  
 Toll Restriction Level 0 (dial pad always active)
 Toll Restriction Level with an Active Dial Pad (AP) enabled.
 Extensions,  Class of Service  Assign Class of Service to extensions.
 Trunks,  Circuit  Program Special Service trunks with the
correct circuit type.
QT- System Timers,  Counter  Set how long the system
 for second (OCC) dial tone. This only occurs when the system
encounters a pause in a Speed Dial bin.
Other Programming
None
FEATURES l-195 
						

							SPECIAL SERVICES  OCC 
Related Features
Analog Station  ExtensionThe       Continued Dialing for  and  extensions and callers.
Automatic Route Selection  Cost Routing and LCR can  digit  translation capabilities. This makes
selecting special  for outgoing calls transparent to extension users.
DP and DTMF After a special    it requires  signaling. Pulse to Tone
Conversion    dial  special service from a DP area.
Line (Trunk) RotariesSpecial   trunks should be in the same trunk rotary. The system allows up to
nine rotaries.
Speed DialThe system does not restrict special service access and security codes stored in
System Speed Dial bins. The  stem always allows Continued Dialing via chaining
Speed Dial bins.
Toll RestrictionToll Restriction ma! restrict the use of special services.
Feature Operation
None
1-196 FEATURES Issue 1-O