TiE Onyx 2, 3, 4, 5 Service And Programming Manual

							Q-  WIDE PROGRAMMING
  NUMBER OF OPERATORS
Description
Related
Programming
l
Feature Reference
Instructions
Issue 1-O
Step  l
Step  
Step  l
Use this option to specify the number of system operators (l-4). After
programming this option. 
 to QC- Operator Extensions to  the
attendant extensions.
When  attendants:
 Change the QC- Number of Operators entry
Go to  Class of  and change the former attendant’s COS to a
valid extension’s COS (l-27)
Default 
One operator installed.
Attendant  Forwarding Cancel
QC- Operator Programming, Operator Extensions 
 Designate the
operator extensions.
Attendant Positions
Call Forwarding Cancel
To enter data on the PRF:
For QC- Number of Oprs on Table 10, enter the number of system operators
(I -4).
To enter data at  programming terminal:
After programming QC- Suppress Operator Alarms (or QC- VX Overflow
Ring Count in ONYX IV), you see: NUMBER OF OPRS.
Enter the value of QC- Number of Oprs from Table 10 (l-4).
SOFTWARE CONFIGURATION 
2-249 
						

							Q- SYSTEM  
QC- OPERATOR   EXTENSIONS
Description
Use this option to designate the operator extensions. Always assign the
system’s main attendant to port 00 (usually extension 300). When you
designate an attendant. the 
 automatically sets:
 E- Extensions.  Class of Service to 30
oE- Extensions. EA- UCD Group Master Extension Number to OP (l-4)
Conditions
When removing attendants:
oChange the QC- Number of Operators entry
oGo to  Class of Service and change the former attendant’s COS to a
valid extension’s COS (I-27)
Default Value
Extension 300 is the attendant’s extension.
Related
Programming
Attendant Console
Refer to the Attendant Console feature for programming information.
l
Attendant Positions
QC- Operator Programming, Number of Operators 
 Specify the number
of system operators (l-4).
Feature Reference
Attendant Console
Attendant Positions
Instructions
Step 1 l
Step  
Step  
Step 3 
To enter data on the PRF:
For the QC- Opr’s Ext options on Table 10, indicate the attendant’s extension
numbers.
To enter data at the programming terminal:You only see the prompts for the appropriate number of operators. If  Number of Operators entry is 1.  only see prompts for Opr’s  1 Ext.
After programming QC- Operator Extensions, you see: OPR’S EXTENSION? 1
Enter the value for QC- Opr’s Extension 1 Ext from Table 10. You see:
OPR’S  2 EXT
Enter the value for Opr’s Extension2 Ext from Table 10. You see: OPR’S
 3 EXT. Repeat step 3 for Opr’s Ext 3 Ext and Opr’s Ext 4 Ext?If you are programming an Attendant Console in ONYX IV, go to OPERATOR PROGRAMMING, LOOP KEYS on the next page.
If you are not programming ONYX 
 you return to the Main Menu.
SOFTWARE   Issue 1-O 
						

							Q- SYSTEM  PROGRAMMING
 OPERATOR  LOOP KEYS (ONYX IV)
Description
Related
Programming
Feature Reference
Instructions
Step  
Step  
Step  l
Step  l
Step 3 l
Issue 1-OUse this option to assign a loop number (l-3) to each Attendant Console
incoming loop 
 When  enter a loop number for trunks (in  trunks
ring their associated loop key.
For example. if vou enter 
 for QC- LOOP KEY
 and EL- LOOP NUMBER for trunk 1. trunk   loop key 1. All trunks
 a loop number ring the 0 loop key, if there is one. If there is no 0 loop
 the trunks  a loop number ring the INT key. If all  have the
same loop number. trunks in that loop ring the keys from left to 
Default 
All incoming loop keys unassigned (loop 0).
To program Loop Keys...
E- Trunks. EL- Loop Number 
 Assign trunks to one of four loop numbers.
Trunks ring the Attendant 
Console according to the trunk loop number and the
loop key loop number.
QC- Operator Programming,  Keys  For outgoing calls, correlate
each loop key to a trunk group. This option assigns a trunk group (90-98) to
each of the five loop keys. Refer to the Line (Trunk) Rotaries feature when
programming trunk groups.
To program the Attendant Console programmable keys...
QC- Operator Programming, 
DSS KEYS  Program the DSS Console
programmable keys.
To set additional Attendant Console programming...
E- Extensions, 
 Circuit   Assign the Attendant Console circuit type
06. You must do this for each console -- the console doesn’t auto-ID.
QC- Operator Programming, Operator Extensions  Designate the console
extension as an attendant.
Attendant Console (ONYX IV)
To enter data on the PRF:
For QC- CONSOLE NUMBER on Table 10, enter the number of the Attendant
Console you want to program.
For each Attendant Console loop key (1-S) on Table 10, enter the loop
number (O-4).
To enter data at the programming terminal:You  see the prompts for the appropriate number of operators. If your Number of Operators entry is 1, you only see prompts for Opr’s Extension:  Ext.
After programming QC- Operator Extensions, you see: CONSOLE NUMBER 
Enter the number of the operator you are  You see: LOOP KEY
Enter the loop number for each incoming loop key from Table 10. After
programming all five incoming loop keys, you see: 
 KEY 
To erase an entry (1-I). enter 0.
Go to QC- OPERATOR PROGRAMMING,  KEYS on the next 
SOFTWARE CONFIGURATION  
						

							Q- SYSTEM WIDE 
QC- OPERATOR   KEYS (ONYX IV)
Description
Use this option to assign each Attendant Console outgoing loop key (l-5) to a
trunk group 
 Refer to the Line (Trunk) Rotaries feature when
programming trunk groups.
Conditions
None
Default Value
No rotaries assigned.
Related
Programming
Attendant Console 
 IV)
To program loop keys...
lE- Trunks, EL- Loop Number  Assign trunks to one of four loop numbers.
Trunks ring the Attendant Console according to the trunk loop number and the
loop key loop number (see 
 LOOP KEYS) below.
QC- Operator Programming, Loop 
  Assign each console loop key a
loop number (l-4). Trunks ring their associated loop key. For example, if
you enter 1 for QC- 
LOOP KEY  and EL- LOOP  for trunk 1, trunk 1
rings loop key 1. 
 trunks without a loop number ring the 0 loop key, if
there is one. If there is no 0 loop key, the trunks without a loop number ring
the INT key.
To program the Attendant Console Programmable Keys...
QC- Operator Programming, DSS KEYS  Program the DSS Console
programmable keys.
To set additional Attendant Console programming...
lE- Extensions,  Circuit Type  Assign the Attendant Console circuit type
06. You must do this for each console -- the console doesn’t auto-ID.
QC- Operator Programming, Operator Extensions  Designate the console
extension as an attendant.
Feature Reference
Attendant Console (ONYX IV)
Instructions
To enter data on the PRF:
Step 1 For each Attendant Console  key (l-5) on Table 10, enter the trunk
group number (90-98).
To enter data at the programming terminal:
You only see the prompts for the appropriate number of operators. If your Number of Operators entry is 1, you only see prompts for Opr’s Extension: 1 Ext.
Step I lAfter programming QC- Loop Keys, you see:  KEY 
Step  lEnter the trunk group number for each  key from Table 10.To erase an entry, enter 0.
After you   key  go to DSS KEYS on the next page. 
						

							Q- SYSTEM  PROGRAMMING
QC- OPERATOR 
 DSS KEYS (ONYX IV)
Description
Related
Programming
l
 1-oUse this option to assign the functions of the 20 
Attendant Console
programmable  Each  can have one of the functions listed below.
Refer to the appropriate feature and the Attendant Console Feature Handbook
  for more information.
For this function... 
 this code...
Alternate Attendant
Group .. . The console’s extension number (for key 20 only)
Hotline . . . . . Extension number
ICM Directory . . . . D
Orbit . . . 60-69
Page . . . . . .PO-P7
Personal Speed Dial 
 20-29
System Speed Dial 7 + Bin (usually 00-99)
Trunks . . . .Trunk number 
Undefined . . , . U
Conditions
None
Default Value
All keys are undefined (U).
Alternate Attendant, Attendant Console (ONYX IV)
E- Extensions, EE- Ring Group 
 For each Alternate Attendant  enter
the Alternate Attendant group number (Al-A4).
Attendant Console (ONYX IV)
To program loop keys...
E- Trunks, EL-’ Loop Number 
 Assign trunks to one of four loop numbers.
Trunks ring the Attendant Console according to the trunk loop number and the
loop key loop number (see 
 LOOP KEYS) below.
QC- Operator Programming, Loop Keys 
 Assign each console loop key a
loop number (l-4). Trunks ring their associated loop key. For example, if
vou enter 1 for 
QC- LOOP KEY  and EL- LOOP NUMBER for trunk 1, trunk 1
 loop key 1.
All trunks without a loop number ring the 0 loop key, if
there is one. If there is no 0 loop key, the trunks without a loop number ring
the INT key.
QC- Operator Programming, 
   For outgoing calls, correlate
each loop key to a trunk group. This option assigns a trunk group 
 to
each of the five loop keys. Refer to the Line (Trunk) Rotaries feature when
programming trunk groups.
. .
To set additional Attendant Console programming...
E- Estensions, 
 Circuit Type  Assign the Attendant Console circuit type
06. You must do this for each console -- the console doesn’t auto-ID.
QC- Operator Programming, Operator Extensions 
 Designate the console
extension as an attendant.
Directory Dialing (ONYX IV)
KS- Programming Kegs For 
  For  designate a
programmable key as type D.
NP- Programming Names and Messages 
 Assign names to extensions.
SOFTWARE CONFIGURATION 
						

							  Y  WIDE PROGRAMMING
QC- OPERATOR  DSS KEYS (ONYX IV)
Feature Reference
Instructions
Step  l
Step  
Step 2 l
Step 3 
Alternate Attendant. Attendant Console (ONYX IV)
Attendant Console (ONYX IV)
Directory Dialing 
 IV)
To enter data on the PRF:
For each Attendant Console programmable key (l-20) on Table 10, enter the
code for the appropriate function.
To enter data at the programming terminal:
You only see the prompts for the appropriate number of operators. if your 
Number of Operators  is 1.  only see prompts for Opr’s  1 Ext.
After programming QC-  Keys. you see: DSS KEY # 1
Enter the data for this key from Table 10. You see: DSS KEY  for the next
consecutive key.
You can press + to move one key ahead: press  to move one key back.
To list the key 
 for this extension (starting with the key you are on),press L instead of entering data.
To remove a key’s programming. type U. To undefine all the keys for the console,
starting with the key 
 are on. type Z.
To complete your programming without accessing the other keys, type F.
To see a list of the options before you make your entry: Type H  You see:
KEY TYPEENTRY (STD. NO. 
SPEED DIAL
SYSTEM SPEED DIAL
PAGE
SELECT 
TRUNK
ORBIT
 DIRECTORYBIN 
  + BIN  + ZONE  (0-7)   EXT  (801-872)ORBIT  (60-69) D 
  IJNDEFINE  NEXT REY
 UNDEFINE REYS THRU END LIST REYS THRU END    
Repeat step 2 to program additional keys.
After you program DSS key 20, you see: CONSOLE NUMBER? 
OR
The Main Menu (if there are no more operators to program).
 SOFT-WARE  Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QD- NUMBER OF SYSTEM SPEED DIAL DIGITS
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 
Step 2 
Step 3 
Use this option to determine the number of System Speed Dial digits. The
choices are:
2 10 numbers (70-79)
3 100 numbers (700-799)
4 1000 numbers (7000-7999)
In VS, this option can only be 2 (10 numbers) or 3 (100 numbers).
Conditions
None
Default Value
3 (Speed Dial Numbers 700-799)
Speed Dial
CP- Inhibit System Speed Dial 
  Allow/deny extensions with this
COS the ability to use System Speed Dial numbers.
E- Extensions, 
 Class of Service  Assign Class of Service to extensions.
E- Extensions, EB- Speed Dial Blocks 
 Assign a Speed Dial block to an
extension. Extensions can share a block, thereby sharing the Extension Speed
Dial numbers.
Speed Dial
To enter data on the PRF:
For QD- No. of Sys Spd Dial Digits on Table 10, enter the number of System
Speed Dial digits 
 or 4).
To enter data at the programming terminal:
Type Q. You see: 
Press D. You see: NO. OF SYS SPD DIAL DIGITS? 
Enter the QD- No. of Sys Spd Dial Digits entry from Table 10.
You return to the Main Menu.
Issue 1-OSOFTWARE CONFIGURATION 2-25 1 
						

							   
QE- AUTOMATIC HANDSFREE
Description
Related
Programming
Feature Reference
Instructions
Step  
Step I l
Step  
Step 3 l
Use this option to  Automatic Handsfree for  This option
affects all kevsets.
None
Default 
Automatic Handsfree enabled (Y).
None
Automatic Handsfree
To enter data on the PRF:
For QE- Auto-Handsfree on Table 10, enter Y to enable Automatic
Handsfree; enter N to disable.
To enter data at the programming terminal:
Type Q. You see: 
Type E. You see:AUTO-HANDSFREE?
Enter Y or N for QE- Auto-Handsfree from Table 10.
   Issue 1-O 
						

							Q- SYSTEM WIDE PROGRAMMING
QE- MANUAL 
Description
Related
Programming
Feature Reference
Instructions
Step 1 
Step 1 l
Step 2 
Issue 1-OUse this option to enable/disable the Manual Side Tone option. If enabled
(Y), you can specify the 
 network for each trunk in QE- Line Gain
Table. The system does not do an automatic 
 test after power up. If
disabled (N), you cannot manually adjust each trunk’s sidetone. However, the
system automatically does a side tone after power up. This option affects all
trunks. If you use IS-Side Tone Test to adjust side tone for a trunk, the
 overrides the QE- Manual  entry. Refer to IS- Side Tone Test
and QE- Line Gain Table options for more information.
You must use the QE- Manual 
 option if you want to adjust the
 for tie, DID and OPX trunks. The system cannot automatically
adjust 
 for these trunk types.
Conditions
None
Default Value
Manual  disabled (N).
None
None
To enter data on the PRF:
For QE- Manual 
 on Table 10, enter Y to enable Manual 
enter N to disable.
To enter data at the programming terminal:
After entering data for QE- Automatic Handsfree, you see: 
MANUAL
SIDETONE? 
 
Enter Y or N for QE- Manual  from Table 10.Go to QE- Line Gain Table on the next page.
--
SOFTWARE CONFIGURATION2-253 
						

							 SYSTEM WIDE PROGRAMMING
QE- LINE GAIN TABLE, GAIN
Description
Note:
Step  
Step 2 l
Step 3 l
Step  
  
Use this option to set the relative gain for each trunk. This may be necessary
to compensate for transmission gains or losses from the Central Office. The
QE entry choices are:
+ 6 
 gain
+ 3 
 gain
0 
 (no gain or loss)
-3  loss
-6  loss
-9 
 loss
-12 
 loss
A 3 
 gain   doubles the volume on the trunk. A 3  loss (-3 
cuts the volume on the trunk in half.
Testing the Trunk Signal Levels
Before setting the gains for the trunks, check 
 trunk signal levels as
follows:
Starting with the first trunk, connect a local loop tester (such as the Triplett
Model 3) to tip and ring on the trunk block. Follow the tester manufacturer’s
instructions for the specifics.Make sure the trunk  select is  terminated (in use) in the system.
Using a 2500 set connected to the local loop tester, call the telco test number
that provides a I KHz 0 
 (1   600 Ohms) test tone.
Use the local loop tester to measure the strength of the trunk’s signal. Keep
the following in mind:
 For a business trunk. your tester should read the test signal at 0 to -5 
(typically -3 to -5 
If your  is lower or higher than 0 to -5  contact your telco. Your
trunk may be out of 
 or you may not have a business trunk.
Boosting the signal level on a trunk decreases the trunk’s signal to noise
ratio.
Use the QE command to compensate for gains or losses on the trunk. For
example, if your trunk measures -9 
 add   in QE. This brings the net
loss to the system to -3 
You can further refine the QE settings based on the desires of the system users.
Repeat steps l-4 for your remaining trunks.
Setting Gains for VAU, 
 and  
You must also adjust the gains for selected ports on each VAU, MLU and --
OPANAU PCB. This ensures that the DTMF receivers on these 
 will
receive tones at the correct signal levels. The chart below shows the settings
required.
For this
Set as follows...
VAUSet the last two trunk ports on the PCB for -6 
MLUSet the first two trunk ports on the PCB for -6 
Set the last two trunk ports on the PCB for -6 
These values may be different in your area. Check with vour local  for levels applicable to your area.DO not adjust the gains if your system has  software: Review this option if you upgrade your system.
2-254     1-n