Ricoh Mp C3000 Service Manual
Have a look at the manual Ricoh Mp C3000 Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 127 Ricoh manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 976
Fax Unit (B786)
B786 4 SM
9. Install the fax unit [F] to the mother board (
x 4).
10. Change the MBU battery jumper switch connector [G] from the OFF position to the
ON position.
11. Press down the MBU.
ƒ Make sure that the MBU is seated correctly. If not, SC occurs (SC672).
12. Install the speaker [H] to the fax controller board (
x 1, x 1, x 1).](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-975.png "Page 976
Fax Unit (B786)
B786 4 SM
9. Install the fax unit [F] to the mother board (
x 4).
10. Change the MBU battery jumper switch connector [G] from the OFF position to the
ON position.
11. Press down the MBU.
ƒ Make sure that the MBU is seated correctly. If not, SC occurs (SC672).
12. Install the speaker [H] to the fax controller board (
x 1, x 1, x 1).")
![Page 977
Fax Unit (B786)
SM 5 B786
B786
Fax Option
13. Attach the MBU spacers [I] to the controller box cover.
14. Reattach the controller box cover
ƒ In this step, use additional four scr ews and secure the controller box cover
(see the step 4,
x 12).
15. Reattach the rear cover (
x 7).
16. Attach the handset bracket and clamps to the copier, and then connect the handset
cord with the ferrite core to the TEL jack if you install the handset to the machine.
ƒ For details, refer to...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-976.png "Page 977
Fax Unit (B786)
SM 5 B786
B786
Fax Option
13. Attach the MBU spacers [I] to the controller box cover.
14. Reattach the controller box cover
ƒ In this step, use additional four scr ews and secure the controller box cover
(see the step 4,
x 12).
15. Reattach the rear cover (
x 7).
16. Attach the handset bracket and clamps to the copier, and then connect the handset
cord with the ferrite core to the TEL jack if you install the handset to the machine.
ƒ For details, refer to...")
![Page 978
Fax Unit (B786)
B786 6 SM
19. Replace the third key-slot cove r [L] with the fax key [M].
20. Attach the decal (SUPER G3) to the front door.
21. Attach the FCC decal [N] and serial number decal [N] under the serial number decal.
ƒ The FCC decal is for the U.S. and Canada only.
22. Put the power plug into the outlet and turn on the main power of the machine.
ƒ Make sure that the outlet is grounded.
ƒ SRAM formatted shows on the operat ion panel after you have turned the
main...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-977.png "Page 978
Fax Unit (B786)
B786 6 SM
19. Replace the third key-slot cove r [L] with the fax key [M].
20. Attach the decal (SUPER G3) to the front door.
21. Attach the FCC decal [N] and serial number decal [N] under the serial number decal.
ƒ The FCC decal is for the U.S. and Canada only.
22. Put the power plug into the outlet and turn on the main power of the machine.
ƒ Make sure that the outlet is grounded.
ƒ SRAM formatted shows on the operat ion panel after you have turned the
main...")
![Page 980
G3 Interface Unit (B787)
B786 8 SM
1.2.2 INSTALLATION PROCEDURE
ƒ Before installing this optional unit,
ƒ Print out all data in the printer buffer.
ƒ Turn off the main switch and disc onnect the power cord and the network
cable.
You can add two more G3 boards to this m odel. Follow the procedures for adding the
single G3 board installation or double G3 boards installation as a customer needs.
1. Remove the rear cover [A] (
x 7).
2. Cut off the LINE 2 cover [B] for installing the...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-979.png "Page 980
G3 Interface Unit (B787)
B786 8 SM
1.2.2 INSTALLATION PROCEDURE
ƒ Before installing this optional unit,
ƒ Print out all data in the printer buffer.
ƒ Turn off the main switch and disc onnect the power cord and the network
cable.
You can add two more G3 boards to this m odel. Follow the procedures for adding the
single G3 board installation or double G3 boards installation as a customer needs.
1. Remove the rear cover [A] (
x 7).
2. Cut off the LINE 2 cover [B] for installing the...")
![Page 981
G3 Interface Unit (B787)
SM 9 B786
B786
Fax Option
4. Slide up the controller box cover [C], and then remove it.
5. Remove the speaker [D] ( x 1,
x 1)
6. Remove the fax unit [E] if the fax unit has already been installed (
x 4).](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-980.png "Page 981
G3 Interface Unit (B787)
SM 9 B786
B786
Fax Option
4. Slide up the controller box cover [C], and then remove it.
5. Remove the speaker [D] ( x 1,
x 1)
6. Remove the fax unit [E] if the fax unit has already been installed (
x 4).")
![Page 982
G3 Interface Unit (B787)
B786 10 SM
For Installing the Single G3 Board
1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jack [D] for G3 board (
x 1).
4. Attach the G3 board [E] to the interface boar d [F], and then attach it to the fax unit (
x 7).
5. Connect the telephone jack connector [G] to the G3 board [E].
6. Connect the interface board [F] to the fax controller board [H] with...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-981.png "Page 982
G3 Interface Unit (B787)
B786 10 SM
For Installing the Single G3 Board
1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jack [D] for G3 board (
x 1).
4. Attach the G3 board [E] to the interface boar d [F], and then attach it to the fax unit (
x 7).
5. Connect the telephone jack connector [G] to the G3 board [E].
6. Connect the interface board [F] to the fax controller board [H] with...")
![Page 983
G3 Interface Unit (B787)
SM 11 B786
B786
Fax Option
For Installing the Double G3 Boards
1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jacks [D] and [E] for G3 boards.
4. Attach the G3 boards [F] and [G] to the inte rface board [H], and then attach it to the
fax unit (
x 9).
5. Connect the telephone jack connectors [I] and [J] to the G3 board.
6. Connect the interface board [G] to...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-982.png "Page 983
G3 Interface Unit (B787)
SM 11 B786
B786
Fax Option
For Installing the Double G3 Boards
1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown.
2. Attach the clamp [C] as shown.
3. Install the telephone jacks [D] and [E] for G3 boards.
4. Attach the G3 boards [F] and [G] to the inte rface board [H], and then attach it to the
fax unit (
x 9).
5. Connect the telephone jack connectors [I] and [J] to the G3 board.
6. Connect the interface board [G] to...")
![Page 984
G3 Interface Unit (B787)
B786 12 SM
For Single G3 Board and Double G3 Boards
1. Reinstall the fax unit to the controller board (see step 5, x 4).
ƒ If the fax unit has not been installed, attaching the mother board to the
mother board bracket is necessary. For details, refer to the FAX OPTION
TYPE MPC3000 (B786) INSTALLATION PROCEDURE.
2. Attach the controller box cover [A] to the controller box (see step 3 and 4,
x 12).
3. Attach the rear cover to the copier (
x7).
4. Attach...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-983.png "Page 984
G3 Interface Unit (B787)
B786 12 SM
For Single G3 Board and Double G3 Boards
1. Reinstall the fax unit to the controller board (see step 5, x 4).
ƒ If the fax unit has not been installed, attaching the mother board to the
mother board bracket is necessary. For details, refer to the FAX OPTION
TYPE MPC3000 (B786) INSTALLATION PROCEDURE.
2. Attach the controller box cover [A] to the controller box (see step 3 and 4,
x 12).
3. Attach the rear cover to the copier (
x7).
4. Attach...")
![Page 986
Fax Unit Option
B786 14 SM
1.3 FAX UNIT OPTION
1.3.1 HANDSET (B433)
ƒ The optional handset is available for the U.S. version only.
For the copier without any finisher
1. Make two holes in the scanner left cover.
2. Attach the bracket [A] enclosed with the fax unit (
x 2) as shown.
3. Remove the label [B] from the handset cradle [C]. Attach the cradl e [C] to the bracket
[A] (
x 2), and then replace the label [B].
4. Install the handset [D] on the cradle [C].
5. Attach the ferrite...](http://img.usermanuals.tech/thumb/64/98663/w64_mp-c3000-service-manual-1509271621_d-985.png "Page 986
Fax Unit Option
B786 14 SM
1.3 FAX UNIT OPTION
1.3.1 HANDSET (B433)
ƒ The optional handset is available for the U.S. version only.
For the copier without any finisher
1. Make two holes in the scanner left cover.
2. Attach the bracket [A] enclosed with the fax unit (
x 2) as shown.
3. Remove the label [B] from the handset cradle [C]. Attach the cradl e [C] to the bracket
[A] (
x 2), and then replace the label [B].
4. Install the handset [D] on the cradle [C].
5. Attach the ferrite...")
G3 Interface Unit (B787) SM 9 B786 B786 Fax Option 4. Slide up the controller box cover [C], and then remove it. 5. Remove the speaker [D] ( x 1, x 1) 6. Remove the fax unit [E] if the fax unit has already been installed ( x 4).
G3 Interface Unit (B787) B786 10 SM For Installing the Single G3 Board 1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown. 2. Attach the clamp [C] as shown. 3. Install the telephone jack [D] for G3 board ( x 1). 4. Attach the G3 board [E] to the interface boar d [F], and then attach it to the fax unit ( x 7). 5. Connect the telephone jack connector [G] to the G3 board [E]. 6. Connect the interface board [F] to the fax controller board [H] with the flat cable [I].
G3 Interface Unit (B787) SM 11 B786 B786 Fax Option For Installing the Double G3 Boards 1. Attach the flat cable holder [A], and then hol d the flat cable [B] with it as shown. 2. Attach the clamp [C] as shown. 3. Install the telephone jacks [D] and [E] for G3 boards. 4. Attach the G3 boards [F] and [G] to the inte rface board [H], and then attach it to the fax unit ( x 9). 5. Connect the telephone jack connectors [I] and [J] to the G3 board. 6. Connect the interface board [G] to the fax controller board [K] with the flat cable [L].
G3 Interface Unit (B787) B786 12 SM For Single G3 Board and Double G3 Boards 1. Reinstall the fax unit to the controller board (see step 5, x 4). ƒ If the fax unit has not been installed, attaching the mother board to the mother board bracket is necessary. For details, refer to the FAX OPTION TYPE MPC3000 (B786) INSTALLATION PROCEDURE. 2. Attach the controller box cover [A] to the controller box (see step 3 and 4, x 12). 3. Attach the rear cover to the copier ( x7). 4. Attach the ferrite core [B ] to the telephone cord [C]. 5. Connect the telephone cord [C] to the LINE 2 jack. ƒ Connect the one more telephone cord to the LINE 3 jack if you have installed two G3 boards. Make sure that each telephone (LINE2 and LINE3) cord has a ferrite core.
G3 Interface Unit (B787) SM 13 B786 B786 Fax Option 6. Put the power plug into the outlet and turn on the main power switch. 7. Enter the service mode. Set bit 1 of communication switch 16 to “1” (SP1-104-023). 8. Set bit 3 of communication switch 16 to 1 (SP1-104-023) if you have installed two G3 boards. 9. Turn the main power switch off and on. 10. Print out the system parameter list. Th en check that “G3” shows as an option. 11. Set up and program the items required for PSTN-2 communications.
Fax Unit Option B786 14 SM 1.3 FAX UNIT OPTION 1.3.1 HANDSET (B433) ƒ The optional handset is available for the U.S. version only. For the copier without any finisher 1. Make two holes in the scanner left cover. 2. Attach the bracket [A] enclosed with the fax unit ( x 2) as shown. 3. Remove the label [B] from the handset cradle [C]. Attach the cradl e [C] to the bracket [A] ( x 2), and then replace the label [B]. 4. Install the handset [D] on the cradle [C]. 5. Attach the ferrite core [E] to the cable. 6. Attach the two clamps [F] as shown. 7. Line the cable [G] as shown ( x 2). 8. Connect the cable [G] to the “TEL” jack at the rear of the machine.
Fax Unit Option SM 15 B786 B786 Fax Option For the copier with any finisher 9. Do the hand set installation procedure f or the copier without any finisher. 10. Attach the clamp [A] to the scanner left cover. 11. Clamp the hand set cord with clamp [A].
FCU B786 16 SM 2. REPLACEMENT AND ADJUSTMENT 2.1 FCU 1. When you replace the FCU board, remove the MBU board from the old FCU board and install it on the new FCU board. 2. Set the correct date and time with the User Tools: User Tools> System Settings> Timer Setting> Set Date/Time. ƒ Do not turn off the battery switch (SW1). ƒ Do SP6101 to print the system pa rameters, and check the settings.
Error Codes SM 17 B786 B786 Fax Option 3. TROUBLESHOOTING 3.1 ERROR CODES If an error code occurs, retry the communication. If the same problem occurs, try to fix the problem as suggested below. Note that some error codes appear only in the error code display and on the service report. Code Meaning Suggested Cause/Action 0-00 DIS/NSF not detected within 40 s of Start being pressed ƒ Check the line connection. ƒ The machine at the other end may be incompatible. ƒ Replace the FCU. ƒ Check for DIS/NSF with an oscilloscope. ƒ If the rx signal is weak, there may be a bad line. 0-01 DCN received unexpectedly ƒ The other party is out of paper or has a jammed printer. ƒ The other party pressed Stop during communication. 0-03 Incompatible modem at the other end The other terminal is incompatible. 0-04 CFR or FTT not received after modem training ƒ Check the line connection. ƒ Try changing the tx level and/or cable equalizer settings. ƒ Replace the FCU. ƒ The other terminal may be faulty; try sending to another machine. ƒ If the rx signal is weak or defective, there may be a bad line. Cross reference Tx level - NCU Parameter 01 (PSTN) Cable equalizer - G3 Switch 07 (PSTN) Dedicated Tx parameters in Service Program Mode 0-05 Modem training fails even G3 shifts down to 2400 bps. ƒ Check the line connection. ƒ Try adjusting the tx level and/or cable equalizer. ƒ Replace the FCU. ƒ Check for line problems. Cross reference See error code 0-04. 0-06 The other terminal did not ƒ Check the line connection.
Error Codes B786 18 SM Code Meaning Suggested Cause/Action reply to DCS ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ Replace the FCU. ƒ The other end may be defective or incompatible; try sending to another machine. ƒ Check for line problems. Cross reference See error code 0-04. 0-07 No post-message response from the other end after a page was sent ƒ Check the line connection. ƒ Replace the FCU. ƒ The other end may have jammed or run out of paper. ƒ The other end user may have disconnected the call. ƒ Check for a bad line. ƒ The other end may be defective; try sending to another machine. 0-08 The other end sent RTN or PIN after receiving a page, because there were too many errors ƒ Check the line connection. ƒ Replace the FCU. ƒ The other end may have jammed, or run out of paper or memory space. ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ The other end may have a defective modem/FCU; try sending to another machine. ƒ Check for line problems and noise. Cross reference ƒ Tx level - NCU Parameter 01 (PSTN) ƒ Cable equalizer - G3 Switch 07 (PSTN) ƒ Dedicated Tx parameters in Service Program Mode 0-14 Non-standard post message response code received ƒ Incompatible or defecti ve remote terminal; try sending to another machine. ƒ Noisy line: resend. ƒ Try adjusting the tx level and/or cable equalizer settings. ƒ Replace the FCU. Cross reference See error code 0-08. 0-15 The other terminal is not capable of specific functions. The other terminal is not capable of accepting the following functions, or the other terminal’s memory is full. ƒ Confidential rx ƒ Transfer function ƒ SEP/SUB/PWD/SID 0-16 CFR or FTT not detected after modem training in ƒ Check the line connection. ƒ Replace the FCU.