Ricoh Mp C3000 Service Manual
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Video Data Path SM 129 B786 B786 Fax Option 5.3.2 RECEPTION First, the FCU stores the incoming data from either an analog line to the SAF memory. (The data goes to the FACE3 at the same ti me, and is checked for error lines/frames.) The FCU then decompresses the data and transfe rs it to page memory. If image rotation will be done, the image is rotated in the page me mory. The data is transferred to the BICU. If the optional G3 unit is installed, the line that the message comes in on depends on the telephone number dialled by the other party (the optional G3 unit has a different telephone number from the main fax board). JBIG Reception When data compressed with JBIG comes in on PSTN-1 (the standard analog line), the data is sent to the QM-CODER for decomp ression. Then the data is stored in the page memory, and transferred to the BICU. When data compressed with JBIG comes in on PSTN-2 (optional extra analog line), the data is sent to the QM-CODER on the SG3 board for decompression.
Fax Communication Features B786 130 SM 5.4 FAX COMMUNICATION FEATURES 5.4.1 MULTI-PORT When the optional extra G3 Interface Unit is installed, communication can take place at the same time through the two or three lines at once. Option Available Line Type Available protocol Combinations Standard only PSTN G3 Extra G3 Interface Unit (single) PSTN + PSTN G3 + G3 Extra G3 Interface Unit (double) PSTN + PSTN +PSTN G3 + G3 +G3 5.4.2 DOCUMENT SERVER The base copiers scanner scans the original at the selected resolution. The IPU video processes the data and transfers it to the controller board. Then the controller stores the data in the page memory for the copier function, and compresses the data in MMR (by software) to store it in the HDD. If image rotation will be done, the image is rotated in the page memory before compression. For transmission, the st ored image data is transferred to the FCU. The FCU
Fax Communication Features SM 131 B786 B786 Fax Option decompresses the image data, then recompresse s and/or reduces the data if necessary for transmission. the NCU trans mits the data to the line. The documents can be stored in the HDD (Docum ent Server) from the fax application. The stored documents in the document sever can be used for the fax transmission in many times. More than one document and the sc anned document can be combined into one file and then the file can be transmitted. ƒ When using the document server, the SAF memory is not used. ƒ The document is compre ssed with MMR and stored. ƒ Up to 9,000 pages can be stored. (1 file: Up to 1,000 pages) from the fax application. ƒ Only stored documents from the fax application can be transmitted. ƒ Scanned documents are given a name automatic ally, such as “FAX001”. But it is possible to change the file name, user name and password. ƒ Up to 30 files can be selected at once. ƒ The compression method of the fax applic ation is different from the copy application. The storing time is longer than the copier storing. ƒ When selecting “Print 1st page”, the st ored document will be reduced to A4 size. 5.4.3 INTERNET MAIL COMMUNICATION Mail Transmission This machine supports T.37 full mode. (ITU-, RFC232). The difference between T.37 simple mode and full mode is as follows. Function T.37 Simple Mode T.37 Full Mode Resolution 200 x 100 200 x 200 200 x100 200 x 200 200 x 400 400 x 400 (if available) RX Paper Width A4 A4, B4, A3 RX Data Compression Method MH MH (default), MR, MMR, Signals Image data transmission only Image data transmission, exchange of capability information between the two terminals, and acknowledgement of receipt of fax messages
Fax Communication Features B786 132 SM Data Formats The scanned data is converted into a TIFF-F formatted file. The fields of the e-mail and their contents are as follows: Field Content From Mail address of the sender Reply To Destination requested for reply To Mail address of the destination Bcc Backup mail address Subject From CSI or RTI (Fax Message No. xxxx) Content Type Multipart/mixed Attached files: image/tiff Content Transfer Encoding Base 64, 7-bit, 8-bit, Quoted Printable Message Body MIME-converted TIFF-F (MIM E standards specify how files are attached to e-mail messages) Direct SMTP Transmission Internet Fax documents can be sent directly to their destinations without going through the SMTP server. (Internet Faxes normally transmit via the SMTP server.) For example: e-mail address: [email protected] SMTP server address: gts.abcd.com In this case this feature destination e-mail address ([email protected]) is read as the SMTP server address gts.abcd.com and the transmissions bypass the SMTP server. Selectable Options These options are available for selection: ƒ With the default settings, the scan resoluti on can be either standard or detail. Inch-mm conversion before TX depends on IFAX SW01 Bit 7. Detail resolution will be used if Super Fine resolution is selected, unless Fine resolution is enabled with IFAX SW01. ƒ The requirements for originals (document size, scan width, and memory capacity) are the same as for G3 fax memory TX. ƒ The default compression is TIFF-F format.
Fax Communication Features SM 133 B786 B786 Fax Option ƒ IFAX SW00: Acceptable paper widths for sending ƒ IFAX SW09: Maximum number of attempts to the same destination Secure Internet Transmission ƒ SMTP Authentication: User Tools> System Settings> File Transfer> SMTP Authentication ƒ POP Before SMTP: User Tools> System Settings> File Transfer> POP Before SMTP Mail Reception This machine supports three types of e-mail reception: ƒ POP3 (Post Office Protocol Ver. 3.) ƒ IMAP4 (Internet Messaging Access Protocol) ƒ SMTP (Simple Mail Transfer Protocol) For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – Mail Reception POP3/IMAP4 Mail Reception Procedure The machine automatically picks up e-mail from the server at an interval which is adjustable in the range 2 to 1440 min. in 1-mi nute steps: User Tools> System Settings> File Transfer> E-mail Reception Interval SMTP Reception ƒ The IFAX must be registered as an SMTP serv er in the MX record of the DNS server, and the address of the received mail must specify the IFAX. ƒ Enable SMTP reception: User Tools> System Settings> File Transfer> Reception Protocol Even if the MX record on the DNS server includes the IFAX, mail cannot be received with SMTP until SMTP reception is enabled: However, if SMTP reception is selected and the machine is not registered in the MX record of the DNS server, then either IMAP4 or POP3 is used, depending on the setting: User Tools> System Settings> File Transfer> Reception Protocol Mail Delivery Conditions: Transferring Mail Received With SMTP 1. The machine must be set up for SMTP mail delivery: User Tools> Facsimile Features> E-mail Settings> SMTP RX File Delivery Settings 2. If the user wishes to limi t this feature so that the machine will only deliver mail from designated senders, the machi ne’s “Auth. E-mail RX” feature must be set (User Tools> Facsimile Features> E-mail Setti ngs> SMTP RX File Delivery Settings). 3. If the “SMTP RX File Delivery Setting” is set to 0 to prohibit SMTP receiving, and if there is mail designated for delivery, then the machine responds with an error. (User
Fax Communication Features B786 134 SM Tools> Facsimile Features> E-mail Settings> SMTP RX File Delivery Settings) 4. If the quick dial, speed dial, or group dial entry is incorrect, the mail transmission is lost, and the IFAX issues an error to t he SMTP server and outputs an error report. Auth. E-mail RX In order to limit access to mail delivery with IFAX, t he addresses of senders must be limited using the Access Limit Entry. Only one entry can be registered. 1. Access Limit Entry For example, to limit access to @IFAX.ricoh.co.jp: [email protected] Ma tches and is delivered. [email protected] Does not match and is not delivered. [email protected] Does not match and is not delivered. 2. Conditions ƒ The length of the Access Limit Entry is limited to 127 characters. ƒ If the Access Limit Entry address and the mail address of the incoming mail do not match, the incoming mail is disca rded and not delivered, and the SMTP server responds with an error. However, in this case an error report is not output. ƒ If the Access Limit Entry address is not registered, and if the incoming mail specifies a delivery desti nation, then the mail is delivered unconditionally. Handling Mail Reception Errors Abnormal files When an error of this type occurs, the mach ine stops receiving and commands the server to erase the message. Then the machine prin ts an error report and sends information about the error by e-mail to the sender address (s pecified in the “From” or “Reply-to” field of the message). If there is an incomplete received message in the machine memory, it will be erased. The machine prints an error message when it fa ils to send the receive error notification after a certain number of attempts. The following types of files are judged to be abnormal if one or more of the following are detected: 1. Unsupported MIME headers. Supported types of MIME header Header Supported Types Content-Type Multipart/mixed, text/plain, message/rfc822 Image/tiff
Fax Communication Features SM 135 B786 B786 Fax Option Charset US-ASCII, ISO 8859 X. Other types cannot be handled, and some garbage may appear in the data. Content-Transfer-Encoding Base 64, 7-bit, 8-bit, Quoted Printable 2. MIME decoding errors 3. File format not recognized as TIFF-F format 4. Resolution, document size, or compression type cannot be accepted Remaining SAF Capacity Error The machine calls the server but does not receive e-mail if the remaining SAF capacity is less than a certain value (the value depends on IFAX Switch 08. The e-mail will be received when the SAF capacity increases (for example, after substitute reception files have been printed). The error handling method for this type of error is the same as for “Abnormal files”. If the capacity of the SAF memory drops to ze ro during reception, the machine operates in the same way as when receiving an abnormal file (refer to “Abnormal files” above). Secure Internet Reception To enable password encryption and higher level security: User Tools> System Settings> File Transfer> POP3/IMAP4 Settings> Encryption (set to “On”) Transfer Request: Request By Mail For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – Transfer Request The fields of the e-mail and t heir contents are as follows: Field Content From E-mail address of the requesting terminal To Destination address (Transfer Station address) Bcc Blind carbon copy Subject From TSI (Fax Message No. xxxx) Content-Type Multipart/mixed Text/Plain (for a text part), image/tiff (for attached files) Content-Transfer- Encoding Base 64, 7-Bit, 8-bit, Quoted Printable Mail body (text part) RELAY-ID-: xxxx (xxxx: 4 digits for an ID code) RELAY: #01#*X#**01…. Message body MIME-converted TIFF-F.
Fax Communication Features B786 136 SM E-Mail Options (Sub TX Mode) The following features are available as options for mail sending: entering a subject, designating the level of importance, confirming reception of the mail. Subject and Level of Importance You can enter a subject message wi th: Sub TX Mode> E-mail Options The Subject entry for the mail bei ng sent is limited to 64 characters. The subject can also be prefixed with an “Urgent ” or “High” notation. How the Subject Differs According to Mail Type Mail Type Subject Entry --- Entry Condition 1. “CSI” (“RTI”) 2. “RTI” CSI not registered 3. “CSI” RTI not registered No Subject Entry 4. None CSI, RTI not registered Fax Message No. + File No. 1. “CSI” (“RTI”) 2. “RTI” CSI not registered Normal: Return Receipt (dispatched). You can select “displayed” with IFAX SW02 Bits 2 and 3. 3. “CSI” RTI not registered Confirmation of Reception From 4. None CSI, RTI not registered Error: Return Receipt (processed/error) RTI or CSI of the station designated for delivery Mail delivery RTI or CSI of sender Mail sending from G3 memory Mail address of sender Memory sending Mail delivery, memory transfer, SMTP receiving and delivery From Mail address of sender SMTP receiving and delivery (Off Ramp Gateway) Fax Message No. + File Number Mail error notification --- Error Message No. xxxx From CSI (RTI)
Fax Communication Features SM 137 B786 B786 Fax Option Items of the table above are in the Subject. Subjects Displayed on the PC E-mail Messages After entering the subject, y ou can enter a message with: Sub TX Mode> E-mail Options An e-mail message (up to 5 lines) can be pr e-registered with: User Tools> System Settings> File Transfer> Program/Change/Delete E-mail Message Limitations on Entries Item Maximum Number of Lines 5 lines Line Length 80 characters Name Length 20 characters Message Disposition Notification (MDN) For details: Core Technology Manual – Facsimile Processes – Faxing from a PC – Internet/LAN Fax Boards – E-mail Options The network system administr ator can confirm whether a sent mail has been received correctly or not. This function is enabled only wh en I-FAX switch 02 Bit 4 is set to 1This confirmation is done in four steps. 1. Send request for confirmation of mail re ception. To enable or disable this request (known as MDN): 2. Sub TX Mode> E-mail Options 3. Mail reception (receive confirmation request) 4. Send confirmation of mail reception 5. Receive confirmation of mail reception The other party’s machine will not respond to the request unless the two conditions below are met: ƒ The other party’s machine must be set up to respond to the confirmation request. ƒ The other party’s machine must support MDN (Message Disposition Notification). - Setting up the Receiving Party -
Fax Communication Features B786 138 SM The receiving party will respond to the confirmation request if: 1. The “Disposition Notificati on To” field is in the received mail header (automatically inserted in the 4th line in the upper tabl e on the previous page, if MDN is enabled), and 2. Sending the dispos ition notification must be enabl ed (User Parameter Setting SW21 (15 [H]) Bit 1 for this model). The c ontent of the response is as follows: Normal reception: “Return Receip t (dispatched)” in the Subject line IFAX SW02 (Bit 2, 3) “Return Receipt (displayed)” in the Subject line Error: “Return Receipt (processed/error)” in the Subject line Handling Reports 1. Sending a Request for a Return Receipt by Mail After the mail sender transmits a request for a return receipt, the mail sender’s journal is annotated with two hyphens (--) in the Resu lt column and a “Q” in the Mode column. 2. Mail Receipt (Request for Receipt Conf irmation) and Sending Mail Receipt Response After the mail receiver sends a response to the request for a return receipt, the mail receiver’s journal is annotated with two hy phens (--) in the Result column and an “A” in the Mode column. 3. Receiving the Return Receipt Mail ƒ After the mail sender receives a return receipt, the information in the mail sender’s journal about the receipt request is replaced, i.e. the journal is annotated with “OK” in the Result column. ƒ When the return receipt reports an error, the journal is annotated with an “E” in the Result column. ƒ The arrival of the return receipt is not recorded in the journal as a separate communication. Its arrival is only reported by the presence of “OK” or “E” in the Result column. ƒ If the mail address used by the sender specifies a mailing list (i.e., a Group destination; the machine s ends the mail to more than one location. See “How to set up Mail Delivery”), the Result column of the Journal is updated every time a return receipt is received. For example, if the mailin g list was to 5 destinations, the Result column indicates the resu lt of the communication with the 5th destination only. The results of the communi cations to the first 4 destinations are not shown. Exceptions: If one of the communications had an error, the Result column will