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Ricoh Mp C3000 Service Manual

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SM 5-243 B230/B237/D042 
Service 
Tables 
ƒ  This name is customer informati on and is not printed in the SMC 
report. 
CERT: Up State 
Displays the status of  the certification update. 
0  The certification used by  Cumin is set correctly. 
1 The certification request (setAu
thKey) for update has been received 
from the GW URL and certificat ion is presently being updated. 
2 The certification update is complet
ed and the GW URL is being notified 
of the successful update. 
3  The certification update fa
iled, and the GW URL is being notified of the 
failed update. 
4  The period of the certification has
 expired and new request for an 
update is being sent to the GW URL. 
11   A rescue update for certificat
ion has been issued and a rescue 
certification setting is in progr ess for the rescue GW connection. 
12 The rescue certification setting is 
completed and the GW URL is being 
notified of the certif ication update request. 
13 The notification of the request fo
r certification update has completed 
successfully, and the system is waiting for the certification update 
request from the rescue GW URL. 
14  The notification of the certification request has been received from the 
rescue GW controller, and the 
certification is being stored. 
15 The certification has been stored, and the GW URL is being notified of 
the successful completion of this event. 
16 The storing of the certification 
has failed, and the GW URL is being 
notified of the failure of this event. 
067 
17  The certification update request has  been received from the GW URL, 
the GW URL was notified of the re sults of the update after it was
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B230/B237/D042 5-244 SM 
completed, but an certification error has been received, and the rescue 
certification is being recorded. 
18  The rescue certification of No. 
17 has been recorded, and the GW URL 
is being notified of the failure  of the certification update. 
CERT: Error 
Displays a number code that describes  the reason for the request for update 
of the certification. 
0  Normal. There is no request for  certification update in progress. 
1 Request for certification update in progress. The current certification 
has expired. 
2 An SSL error notification has been iss
ued. Issued after the certification 
has expired. 
3  Notification of shift from a co
mmon authentication to an individual 
certification. 
4  Notification of a common ce rtification without ID2. 
5  Notification that no certification was issued. 
068 
6  Notification that GW URL does not exist. 
069  CERT: Up ID  The ID of the request for certification. 
083  Firmware Up Status  Displays t he status of the firmware update. 
084  Non-HDD Firm Up This setting determines 
if the firmware can be 
updated, even without the HDD installed. 
0: Not allowed update 
1: Allowed  update 
085  Firm Up User Check  This SP setting determines if the operator can 
confirm the previous versi
on of the firmware before 
the firmware update execut ion. If the option to 
confirm the previous ve rsion is selected, a 
notification is sent to  the system manager and the
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SM 5-245 B230/B237/D042 
Service 
Tables 
firmware update is done with the firmware files 
from the URL. 
086 Firmware Size  Allows the service technician to confirm the size of 
the firmware data files during the firmware update 
execution. 
087  CERT: Macro Version 
Displays the macro version of the NRS 
certification. 
088  CERT: PAC Version  Displays the PAC 
version of the NRS certification. 
089  CERT: ID2 Code  Displays ID2 for the NRS certification. Spaces are 
displayed as underscores (_). Asteriskes () 
indicate that no NRS certification exists. 
090 CERT: Subject Displays the common name of the NRS 
certification subject. CN = the following 17 bytes. 
Spaces are displayed as underscores (_). 
Asterisks () indicate that no DESS exists. 
091  CERT: Serial Number 
Displays serial number for the NRS certification. 
Asterisks () indicate that no DESS exists. 
092 CERT: Issuer Displays the common name of the issuer of the 
NRS certification. CN = the following 30 bytes. 
Asteriskes () indicate that no DESS exists. 
093 CERT: Valid Start 
Displays the start time of the period for which the 
current NRS certification is enabled. 
094 CERT: Valid End Displays the end time of the period for which the 
current NRS certification is enabled. 
Selection Country 
150 Select from the list the name of the count
ry where Cumin-M is installed in the 
machine. After selecting the country,  you must also set the following SP 
codes for Cumin-M: 
ƒ SP5816-153 
ƒ SP5816-154
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B230/B237/D042 5-246 SM 
ƒ SP5816-161 
0: Japan, 1: USA, 2: Canada, 3: UK, 4: Germany, 5: France, 6: Italy,   
7: Netherlands, 8: Belgiu m, 9: Luxembourg, 10: Spain 
Line Type Authentication Judgment 
151 Touch [Execute]. 
Setting this SP classifies the telephon
e line where Cumin-M is connected as 
either dial-up or push type, so Cumi n-M can automatically distinguish the 
number that connects to the outside line. 
ƒ  The current progress, success, or  failure of this execution can be 
displayed with SP5816-152. 
ƒ  If the execution succeeded, SP5816-1 53 will display the result for 
confirmation and SP5816-154 will disp lay the telephone number for the 
connection to the outside line. 
Line Type Judgment Result 
152  Displays a number to show the result 
of the execution of SP5816 151. Here is 
a list of what the numbers mean. 
0: Success 
1: In progress (no result yet). Please wait. 
2: Line abnormal 
3: Cannot detect dial  tone automatically 
4: Line is disconnected 
5: Insufficient electrical power supply 
6: Line classification not supported 
7: Error because fax transmission in progress – ioctl() occurred. 
8: Other error occurred 
9: Line classification still in progress. Please wait. 
Selection Dial/Push 
153  This SP displays the classification (ton
e or pulse) of the telephone line to the 
access point for Cumin-M. The numbered di splayed (0 or 1) is the result of 
the execution of SP5816 151. However,  this setting can also be changed 
manually. 
[0 to 1/  0 / 1 /step]
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SM 5-247 B230/B237/D042 
Service 
Tables 
0: Tone Dialing Phone 
1: Pulse Dialing Phone 
Inside Japan 2 may also be displayed: 
0: Tone Dialing Phone 
1: Pulse Dialing Phone 10PPS 
2: Pulse Dialing Phone 20PPS 
Outside Line/Outgoing Number 
154  The SP sets the number that switches
 to PSTN for the outside connection for 
Cumin-M in a system that employs a PBX (internal line). 
ƒ  If the execution of SP5816 151 has succeeded and Cumin-M has 
connected to the  external line, this SP display is completely blank. 
ƒ  If Cumin-M has connected to an  internal line, then the number of the 
connection to the external line is displayed. 
ƒ  If Cumin-M has connected to an external line, a comma is displayed with  the number. The comma is in serted for a 2 sec. pause. 
ƒ  The number setting for the external line can be entered manually  (including commas). 
Dial Up User Name 
156  Use this SP to set a user name for a
ccess to remote dial up. Follow these 
rules when setting a user name: 
ƒ  Name length: Up to 32 characters 
ƒ  Spaces and # allowed but the entir e entry must be enclosed by double 
quotation marks (). 
Dial Up Password   
157  Use this SP to set a password for a
ccess to remote dial up. Follow these 
rules when setting a user name: 
ƒ  Name length: Up to 32 characters 
ƒ  Spaces and # allowed but the entir e entry must be enclosed by double 
quotation marks (). 
Local Phone Number 
161  Use this SP to set the telephone num ber of the line where Cumin-M is
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B230/B237/D042 5-248 SM 
connected. This number is transmitted to and used by the Call Center to 
return calls. 
Limit: 24 numbers (numbers only) 
Connection Timing Adjustment: Incoming 
162  When the Call Center calls out to a Cu
min-M modem, it sends a repeating ID 
tone (*#1#). This SP sets the line remains open to send these ID tones after 
the number of the Cumin-M modem is dialed up and connected.   
[0 to 24 /  1 / 1 /step] 
The actual amount of time is this setti ng x 2 sec. For example, if you set 2 
the line will remain open for 4 sec. 
Access Point 
163  This is the number of the dial-up a
ccess point for Cumin-M. If no setting is 
done for this SP code, then a preset value (determined by the country 
selected) is used.   
Default: 0 
Allowed: Up to 16 alphanumeric characters 
164 Line Connecting 
  This SP sets the connection conditi
ons for the customer. This setting 
dedicates the line to Cumin-M only, or sets the line for sharing between 
Cumin-M and a fax unit. 
[0 to 1 /  0 / 1 /step] 
0: Sharing Fax 
1: No Sharing Fax 
 
ƒ  If this setting is changed, the c opier must be cycled off and on. 
ƒ  SP5816 187 determines whether the  off-hook button can be used to 
interrupt a Cumin-M transmission in progress to open the line for fax 
transaction. 
173  Modem Serial Number  This SP displays the serial number registered for 
the Cumin-M. 
174 Retransmission Limit
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SM 5-249 B230/B237/D042 
Service 
Tables 
Normally, it is best to allow unlimited time for certification and ID2 update 
requests, and for the notific ation that the certification has been completed. 
However, Cumin-M generates charges based on transmission time for the 
customer, so a limit is placed upon the  time allowed for these transactions. 
If these transactions cannot  be completed within the allowed time, do this SP 
to cancel the time restriction. 
175  Modem Modulation Mode Setting 
FAX TX Priority  - 
187  This SP determines whether pushing 
the off-hook button will interrupt a 
Cumin-M transmission in progress to open the line for fax transaction. This 
SP can be used only if SP5816 164 is set to 0. 
[0 or 1/  0 / - ] 
0: Disable, 1: Enable 
200 Manual Polling  -  Execut es the manual polling. 
Regist: Status 
201 Displays a number that indicates the 
status of the NRS service device. 
0: Neither the NRS device nor Cumin device are set. 
1: The Cumin device is being set. Only Bo x registration is completed. In this 
status the Basil unit cannot  answer a polling request. 
2: The Cumin device is set. In this  status the Basil unit cannot answer a 
polling request. 
3: The NRS device is being set. In this  status the Cumin device cannot be set.
4: The NRS module has not started. 
202 Letter Number  Allows entry of the num
ber of the request needed 
for the Cumin device. 
203  Confirm Execute  Executes the i nquiry request to the NRS GW URL.
204 Confirm Result 
 Displays a number that indicates the 
result of the inquiry executed with 
SP5816 203. 
0: Succeeded
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B230/B237/D042 5-250 SM 
1: Inquiry number error 
2: Registration in progress 
3: Proxy error (proxy enabled) 
4: Proxy error (proxy disabled) 
5: Proxy error (Illegal user name or password) 
6: Communication error 
7: Certification update error 
8: Other error 
9: Inquiry executing 
Confirm Place 
205 Displays the result of t
he notification sent to the device from the GW URL in 
answer to the inquiry request. Displayed only when the result is registered at 
the GW URL. 
206 Register Execute  Execut es Cumin Registration. 
Register Result 
207 Displays a number that indicates the registration result. 
0: Succeeded 
2: Registration in progress 
3: Proxy error (proxy enabled) 
4: Proxy error (proxy disabled) 
5: Proxy error (Illegal user name or password) 
6: Communication error 
7: Certification update error 
8: Other error 
9: Registration executing 
Error Code 
Displays a number that describes the e
rror code that was issued when either 
SP5816-204 or SP5816-207 was executed. 
Cause  Code Meaning 
208 
Illegal Modem  -11001  Chat parameter error
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SM 5-251 B230/B237/D042 
Service 
Tables 
-11002  Chat execution error Parameter 
-11003 Unexpected error 
-12002 Inquiry, registration attempted without 
acquiring device status. 
-12003 Attempted registration without execution 
of an inquiry and no previous 
registration. 
Operation Error, 
Incorrect Setting 
-12004 Attempted setting with illegal entries for 
certification and ID2. 
-2385 Attempted dial up overseas without the 
correct international prefix for the 
telephone number. 
-2387  Not supported at the Service Center 
-2389  Database out of service 
-2390  Program out of service 
-2391  Two registrations for same device 
-2392 Parameter error 
-2393  Basil not managed 
-2394  Device not managed 
-2395  Box ID for Basil is illegal 
-2396  Device ID for Basil is illegal 
-2397  Incorrect ID2 format 
Error Caused by 
Response from GW 
URL 
-2398  Incorrect request number format 
209  @Remote Setting Clear  Releases the machine from its Cumin setup. 
250  CommLog Print  Prints the communication log.
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B230/B237/D042 5-252 SM 
5821  [Remote Service Address]   
001  CSS-PI Device Code  Sets the PI device code. After you change 
this setting, you must turn the machine off 
and on.   
[0 to 4 / 
0 / 1 /step] 
002 RCG IP Address  *CTL
Sets the IP address of the RCG (Remote 
Communication Gate) destination for call 
processing at the remote service center. 
  [NV-RAM Data Upload]  
5824  Uploads the UP and SP mode data (except for counters and the serial 
number) from the NVRAM to an SD card
. For details, see the  NVRAM Data 
Upload/Download in this section. 
5824 1  NV-RAM Data Upload  #  - 
 
[NV-RAM Data Download]  
5825 
Downloads the UP and SP mode data from  an SD card to the NVRAM. For 
details, see the  NVRAM Data Upload/Download in this section. 
5825 1  NV-RAM Download  #  - 
 
5828   [Network Setting]  *CTL
- 
050  1284 Compatibility 
(Centro)  Enables or disables 1284 Compatibility. 
[0 or 1 / 
1 / 1 / step] 
0: Disabled, 1: Enabled 
052 ECP (Centro)  Enables or disables ECP Compatibility. 
[0 or 1 / 
1 / 1 / step] 
0: Disabled, 1: Enabled 
 
ƒ  This SP is activated only when
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