Panasonic Dbs 824 Instructions Manual
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DSLT FeaturesCamp-onlIf the Camp-on feature is not available, the phone continues to issue busy tone 4Replace the handset after you hear the ringback tone To answer the callback ringPick up the handset when you hear the callback ring The system automatically dials the called extension Related Programming . Considerations . .FF3 (Extension) Call Waiting/OHVAThe callback ring must be answered within sixteen seconds or it will be canceledA Camp-on request will only be accepted after Call Waiting status Camp-on cannot be activated by an extension that has call forwarding turned onAn extension can only have one call camped on at a time For example, if Extension 152 camps on to ExtensiorGl53, another extension cannot camp on to 153, as long as 152 is camped on An extension that has initiated a camp-on cannot receive a camp-on For instance, if Extension 200 has camped on to Extension 300, another extension cannot camp on to 200For CPC-S and CPC-M, callbacks are not forwarded For example, if Extension 200 is call forwarded to Extension 300, Extension 200 can register a callback request to Extension 400 When the callback request is returned, it will ring Extension 200 and will not follow call forwarding Issued 3/l /95DBS 824-l O-7004-19
Conference CallsDSLT FeaturesConference Calls(CPC-S and CPC-M) DescriptionConference Calls allow an extension user to add a party to an existing conversation DSLT users can create the following types of Conference Calls lOne outside line and two extensions (three-party Conference Call) lTwo outside lines and one extension (three-party Conference Call) lThree extensions (Intercom Conference Call) Operation To add an extension 1Press the HOLD key to place the current call on hold 2Dial the number of the extension you wish to add to the call 3Press CONF when your call is answered To add an outside number 1Press the HOLD key to place the current call on hold 2Call the outside number 3Press CONF when your call is answered Considerations lPress the FLASH key to exit a Conference Call lThe Hold feature cannot be used during a three-party conference 4-20 DBS 824-l O-700Issued 3/l/95
DSLT FeaturesDial 0 for Attendant,,Dial “0” for Attendant(CPC-S and CPC-M) DescriptionThe Attendant can be called from any extension by pressing “0 ”If multiple attendants are assigned, dial “0” calls goes to Attendant “1” first If attendant “1” is busy, the call then goes to Attendant “2 ” The call continues to transfer to the next attendant in the attendant group, if necessary A maximum of four attendants can be assigned Operation 1Lift the handset. 2Press “0 ” Related Programmingl FFl (System) Second Attendant Position l FFl (System) Third Attendant Position l FFl (System) Fourth Attendant Position l FFl (System) Attendant Transfer Extension Direct Trunk Access(CPC-S and CPC-M) DescriptionExtension users can access specific trunks for outgoing calls Extension users can also use Direct Trunk Access to test trunks or to access data trunks Operation 1Lift the handset. Issued 3/l /95DBS 824-l O-7004-21
Do-Not-Disturb (DND)DSLT Features2Dial “88” followed by the desired trunk number (01-08) 3Dial the outside number Do-Not-Disturb (DND)(CPC-S and CPC-M) DescriptionAn extension can be made unavailable by activating Do-Not-Disturb (DND) Calls to extensions with DND activated receive busy tone Operation To activate DND 1Lift the handset or press ON/OFF2 Dial “73 ” 3Replace the handset or press the ON/ OFF key To cancel DND 1Lift the handset or press ON/OFF2 Dial “73 ” 3Replace the handset or press ON/ OFF Related Programmingl FFl (System) Extension Class of Service Setting lFF3 (Extension) Extension Class of Service Assignment Considerations lCallback Queuing can ring an extension in DND lDND and Absence Messages cancel Call Forwarding Calls to an extension with DND or Absence Message turned on are treated 4-22 DBS 824-l O-700Issued 3/l/95
DSLT FeaturesIntercom Calling differently, depending on whether they are trunk or intercom calls Intercom calls receive busy tone, trunk calls are routed to the extension defined in permanent call forwarding The following types of incoming trunk calls will follow permanent call forward settings- Direct trunk calls - Transferred trunk calls lThe DND feature cannot be activated at an extension selected to receive call Forwarding Intercom Calling(CPC-S and CPC-M) DescriptionsThe DBS 824 provides two methods of intercom calling voice calling and tone calling Voice Calling With voice calling, intercom calls are connected immediately, without a ringing tone Tone Calling With tone calls, a ringing tone is sent to the called extensionSystem programming determines whether the DBS 824 uses voice or tone calling as a default If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call If tone calling is the default, dialing a “1” will result in a voice call Operation To make a Voice Call 1Lift the handset. 2Dial the extension number 3If the system default is tone calling, dial a “1 ” Issued 3/l /95DBS 824-l O-7004-23
Last Number RedialDSLT Features To make an Tone Call 1Lift the handset 2Dial the extension number 3If the system default is voice calling, dial a “1 ”The called extension rings Related Programmingl FFl (System) Extension Intercom Calling lFFl (System) Alert Tone for Voice Calls lFFl (System) Extension Class of Service Setting lFF3 (Extension) Extension Class of Service Assignment Considerations lWhen an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call System programming determines if the splash tone is provided *If an extension is onhook, it will receive tone calls lThe voice calling feature is not available for DISA incoming calls lVoice calls do not forward if Cover No Answer is turned on Last Number Redial(CPC-S and CPC-M) DescriptionThe last outside number dialed may be redialed automatically by pressing the REDIAL key Operation 1Lift the handset. 4-24DBS 824-i O-700Issued 3/l /95
DSLT FeaturesMeet-Me Answer 2Dial a trunk access code (81-86 or 9) 3Press the REDIAL key ConsiderationslIf the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone The last number dialed can then be redialed lThe Last Number Redial feature can redial a number up to sixteen digits long lA maximum of five Speed Dialing codes can be redialed Meet-Me Answer(CPC-S and CPC-M) DescriptionYou can answer a Paging call from any extension using the Meet-Me Answer feature Operation 1Pick up the handset from any extension at which you hear a Paging call 2 Press “11 ”Paging ceases and you are connected to the paging party Related Programmingl FFl (System) Extension Class of Service Setting lFF3 (Extension) Extension Class of Service Assignment ConsiderationslThe Meet-Me Answer feature cannot be used with Paging Group 00 lYou can only use the Meet-Me Answer feature at an extension that does not have an incoming call Issued 3/l /95DBS 824-l O-7004-25
Message Waiting/Callback RequestDSLT Features lIf an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to the Paging callMessage Waiting/Callback Request(CPC-S and CPC-M) DescriptionIf you call an extension that is busy or does not answer, you can leave a message requesting a return call Operation To leave a Callback Request 1Lift the handset 2Dial the extension number 3Dial “2” at the busy tone or while the telephone is still ringing 4Replace the handset. To answer a Callback Request 1Pick up the handset. The phone issues intercom dial tone 2Press the AUTO key 3Press the REDIAL key Your telephone automatically dials the extension that left the Callback Request To cancel a Callback Request 1Lift the handset or press ON/OFF 2Press the AUTO key 3Press the FLASH key 4-26 DBS 824-l O-700issued 3/l /95
DSLT FeaturesOff-Hook Voice Announce (OHVA)Off- 4Replace the handset or press the ON/OFF key Related Programmingl FFl (System) Extension Class of Service Setting l FF3 (Extension) Extension Class of Service Setting ConsiderationslUp to four Callback Requests can be sent to one extension lIf you call the same extension a second time and the party answers, Callback Requests you sent earlier will be cancelled lIf a Callback Request is sent to an extension that has Call Forwarding enabled, the Callback Request is automatically forwarded to the designated extensionlYou can send a Callback Request to an extension that has Do Not Disturb or Absence Message activated lMaking a blind transfer to an extension to which you have previously sent a callback request does not cancel your callback request Off-Hook Voice Announce (OHVA)(CPC-S and CPC-M) DescriptionYou can use the Off-Hook Voice Announce (OHVA) feature to interrupt a busy extension and then make an announcement that only the called party canhear You can also transfer a held call to a busy extension after making the announcement using this feature Operation To make an OHVA 1Lift the handset 2Dial the desired extension number Issued 3/l /95DBS 824-l O-7004-27
Off-Hook Voice Announce (OHVA)DSLT Features 3Upon hearing busy tone, press “5 ” To transfer a call using OHVA 1Press the HOLD key 2Dial the number of the extension to which the call will be transferred Your phone issues a busy tone if the extension is already on a call 3Press “5” and announce the call to be transferred lf the transferred call is not accepted by the called extension, press the FLASH key to cancel the transfer 4 Press “8 ” 5Replace the handset To answer the call from a DSLT 1Press CONF to speak with the announcing party 2Press CONF again to disconnect the announcing party and return to the original call Related Programmingl FFl (System) Onhook (Automatic) Transfer lFFl (System) Alert Tone for Busy Override & OHVA . FFl (System) Extension class of Service Setting l FF3 (Extension) Extension Class of Service Assignment l FF3 (Extension) Call WaitingIOHVA Considerations lIf Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up lIf the transferred call is not answered immediately, it will queue for a specified time and then return to the extension sending the OHVA (The recall time is set in the Transfer-Recall Timer ) lYou cannot receive a Call Waiting message during an OHVA 4-28 DBS’824-1 O-700Issued 3/l /95