Panasonic Dbs 824 Instructions Manual
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Independent TimersSystem Featuresl FF3 (Extension) VAUHunting Priority Considerations lThe following call types are routed to the first VAU message - Trunkcalls - Transferred trunk calls - Intercom calls - Transferred intercom calls All recalls are routed to the second VAU message Independent Timers (CPC-S and CPC-M) Description The DBS $24 provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding The CO Delayed Ring and Extension Delayed Ring timers determine how long a call will ring an extension before ringing other extensions assigned the delayed ringing The Hunt Group-No Answer timer determines how long a call will ring an idle member of a hunt group before hunting to the next idle group member Related Programming l FFl (System) Call Forward--No Answer Timer FFl (System) Central Office Delayed Ring Timer
System FeaturesLeast Cost Routing (LCR)Least Cost Routing (LCR)(CPC-S and CPC-M) DescriptionLeast cost routing (LCR) automatically selects the least expensive route available for toll calls LCR is accessed by dialing “9” before placing a call Related Programming Primary Program Areasl FFl (System) Least Cost Routing (LCR) Access l FF3 (Extension) Forced Least Cost Routing l FF8 (LCR) Time Priority RouteTablesl FF8 (LCR) LCR Trunk Group Tables . FF8 @CR) Least Cost Routing Area Codes l FF8 (LCR) Special LCR Area Codes *FF8 @CR) Least Cost Routing (LCR) Office Codes l FF8 (LCR) Special LCR Office Codes Tables Other Program Areasl FF8 (LCR) LCR Add Tables l FF8 (LCR) LCR Delete Tables Considerations lIf LCR is enabled, ML and MC0 keys can be assigned for trunk group 89 However, the FF keys will not light lIf the LCR feature is deactivated, Pooled Trunk Access is selected automatically lYour system can be programmed to use the LCR feature for all outgoing calls Issue Date 3/l/95DBS 824-l O-700l-23
Music-on-HoldSystem FeaturesMusic-on-Hold (CPC-S and CPC-M) Des&p tionThe DBS 824 can provide Music-on-Hold to parties on hold on a CO line The Music-on-Hold feature can also be used to play announcements or advertisements if desired The system can provide Music-on-Hold with the internal MOH resource on systems using the MPR card option (CPC-M only) See “Background Music” on page l- 10 for more information Hardware RequirementslThe music source must be purchased separately It is not provided with the DBS 824 lIf a single music source is used for both Music-on-Hold and background music, the music source connects to the CN6 on the CPC If a separate music source is used for background music (CPC-M only), it connects to CN6 and music-on-hold connects to CN8 See Installation (Section 300) for instructions lThe input impedance for the music source is 10k ohms lThe maximum input level is 10 dB A.Important: A license may be required from the American Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the Music-On-Hold feature Panasonic Communications & Systems Company, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license Related Programmingl FFl (System) Music-On-Hold Sound Source l-24 DBS 824-l O-700Issue Date 3/l/95
System FeaturesNight ServiceNight Service(CPC-S and CPC-M) DescriptionThe Attendant can switch the system between Day and two Night Modes for answering outside calls It is also possible to program the system to automatically switch between night and day modes While in a Night Mode (generally used at night or any time when your office is closed), incoming calls can ring at selected extensions (a night watchman’s extension, for example), an extension connected to an answering machine, or to a Universal Night Answer point Universal Night Answer (UNA) is used to allow calls to be picked up from any extension See page l-43 for information on setting a UNA point See “Auto Day Mode” (page l-6) for information that allows automatic switching between day and night modes Operation To switch to a Night Mode 1Press the ON/OFF key l The phone issues intercom dial tone l The ON/OFF LED lights 2Dial “#522” for Night1 mode or “#523” for Night 2 mode (Note #520can be used to toggle between Day, Night1 and Night2 modes ) 3Press the ON/OFF keyl The ON/OFF LED goes off l “NIGHT MODE” or “NIGHT2 MODE” appears on the display To switch to Day Mode 1Press the ON/OFF key l The phone issues intercom dial tone issue Date 3/l /95DBS 824-l O-700l-25
Night ServiceSystem Featuresl The ON/OFF LED lights 2Dial “#521 ” (Note #520 can be used to toggle between modes ) 3Press the ON/OFF keyl The ON/OFF LED goes off l “DAY MODE” appears on the display Related Programmingl FFl (System) Extension Class of Service Setting lFFl (System) Ring Patterns for UNA Terminals (M, C, & B) l FF3 (Extension) Extension Class of Service Assignment lFF4 (Ringing and Hunt Groups) CO Day Ring Assignments lFF4 (Ringing and Hunt Groups) CO Night Ring Assignments lFF4 (Ringing and Hunt Groups) CO Night2 Ring Assignments Hardware Requirements *Calls during Night Mode are often indicated by external paging speakers or an external ringing device, such as a night bell External paging and ringing devices are not provided with the DBS 824, they must be purchased separately Considerations lDay, Night and Night 2 modes can be assigned to FF keys on an attendant phone The attendant can switch between Day, Night and Night 2 modes simply by pressing the appropriate key The FF key Lights red when the system is in the assigned mode Alternatively a DAY/NIGHTl/NIGHT2toggle mode kay can be assigned Pressing thekey toggles the mode When in Day mode, theFF key LED is not lit When in NIGHT1 mode, the LED lights red When in NIGHT2 mode, the LED lights green lIf the same mode key is assigned on different attendant positions, each key indicates the current mode For instance, if a NIGHT1 key is assigned for two attendants, both light when in NIGHT1 mode lIf the system is programmed to switch between night and day modes automatically, you cannot switch between modes by using the “#520/#521/ #522/#523 ”l-26 DBS 824-l O-700issue Date 3/l/95
System FeaturesOff-Premises ExtensionOff-Premises Extension (CPC-S and CPC-M) Description SLTs that are located in remote locations can be connected to the DBS 824 through the Off-Premises Extension (OPX) Adaptor Off-premise phones can be connected through a direct line to the DBS 824 or through the central office, depending on how far they are from the main cabinet. For specifications, see Installation (Section 300) Operation Feature operation for OPX extensions is the same as for local SLTs connected to the DBS 824 Related Programming l FF3 (Extension) Terminal Type Hardware Requirements lOne OPX Adaptor (VB-43702) is required for each OPX extension lWhen OPX extensions are connected through the central office, an external ringer supply may be required If required, the ringing supply is connected to the OPX Adaptor Considerations lUp to 6 OPX extensions can be connected to a system lThe DBS 824 side of the OPX Adaptor is connected to a digital extension PO*Issue Date 3/l/95DBS 824-l O-700l-27
PagingSystem Features Paging (CPC-S and CPC-M) Description Internal paging is accomplished through the speakers of your system’s key phones The Paging feature allows you to contact someone temporarily away from an extension, give instructions to an entire group, or communicate with several people at once If an external paging system is connected to your system, pages can also be sent through its speakers The Paging feature can also be programmed to time out after sixty seconds When a page call times out, a busy tone is sent to the extension that initiated the page Operation To use the Paging feature Pick up the handset. Press “#I,” then enter the number of the desired Paging Group (00-07) The EXT LED lights Make your announcement Replace the handset. Related Programmingl FFl (System) Page Duration l FFl (System) External Page Interface Control for Paging Groups l FF3 (Extension) Page Group (O-7) Extensions Hardware Requirementsl External relays and an amplifier are required for external paging Considerationsl-28 DBS 824-i O-700Issue Date 3/l/95
System FeaturesPower Failure TransferlIf an external paging system has been connected to Paging Groups 00-07, pages can be made through the external speakers Voice Paging can also be heard over the extensions in groups 00-07 lAn extension can belong to more than one paging group lA maximum of eight Paging Groups can be assigned to a system lAdditional pages cannot be sent when someone is paging group 00 In fact, if you page group 00 while other extensions are paging groups 01-07, the latter operations will be terminated, and “Page Overridden” will appear on your display lPaging cannot be heard at busy extensions or at extensions for which the Do Not Disturb, Call Forwarding, or Absence Message feature is activated lYou can answer Paging from an idle extension by dialing the Meet-Me Answer code (“77”) lThe Meet-Me Answer feature cannot be used at an extension that is off-hook at the time of the Paging Call, even if the extension later goes onhook lThe Meet-Me Answer feature cannot be used with Paging Group 00 Power Failure Transfer(CPC-S and CPC-M) DescriptionThis feature provides telephone service to a limited number of SLTs during a power failure The SLTs are connected to the CO via a Power Failure Unit (PWIn the event of a power failure, the power failure extensions have dial tone directly from the CO, system features and restrictions do not apply Hardware Requirementsl Power Failure Unit (VA-43703)l An SLT that will be connected to the PFU Issue Date 3/l 195DBS 824-I O-7001-29
Power Failure TransferSystem FeatureslA Single Line Telephone Adapter (VB-40709) is required to provide analog ports to the PFU Considerations lUp to four SLTs can be connected to one Power Failure Unit lIf a call is in progress through the PFU when the power is restored, the call will be disconnected lFor added protection against power outages, backup batteries can be installed in the DBS 824 Backup batteries provide full telephone service and system features to all DBS 824 extensions for a limited amount of timeWith maximum traffic, the backup batteries last up to 40 minutes l-30DBS 824-l O-700Issue Date 3/i/95
System FeaturesRemote MaintenanceRemote Maintenance(CPC-S and CPC-M) DescriptionThe DBS 824 can be programmed from a remote terminal or from a remote PC by connecting via modems to the Maintenance port on the Serial Interface Unit (SIU) The Remote Programming Mode may also be used locally by directly connecting to the Maintenance Port Remote Programming Mode(CPC-S and CPC-M) DescriptionRemote Programming Mode uses a modem connected to a “dumb” terminal or a PC terminal program to access a modem connected to the DBS 824 Maintenance serial port. Local programming bypasses the modems and connects directly from the PC or terminal to the Maintenance serial port When programming from a terminal connected to the RS-232C (Maintenance) port either directly or via a modem, perform the following steps 1Make certain that any cables and modems are configured and connected as outlined in Section 300 2Enter your terminal communications program and make sure your PC’s data communications settings match those of the DBS 824 3If connecting remotely using modems, dial up the DBS 824 Maintenance port modem following the procedures for your terminal package Once connected, if the Bus Monitor is active, Bus monitor information may display 4Set the DBS 824 to the terminal communications mode by entering or have someone on site enter the following code at an extension or attendant position #/99xXxX (where xxxx = the site’s password) 5After the DBS 824 displays the DBS Remote Programming Banner Screen, type P and then press Enter issue Date 3/l/95DBS 824-l O-7001-31