Panasonic Dbs 824 Instructions Manual
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Introduction to DBS 824 ProgrammingBefore You BeginBefore You Begin This section describes preparations that should be completed before you start programmingIf you are familiar with FF key programming for DBS systems, you may begin programming as soon as these preparations have been made If you are new to DBS programming, be sure to read “Understanding FF Key Programming” on page Intro-5 before you beginPreparations for Programming Prior to programming the DBS 824 system, make sure you have completed the following steps1 Confirm that the DBS 824’s features meet customer requirements DBS 824 feature descriptions are contained in Feature Operation (Section 700) of this manual 2Confirm that you have the DBS 824 hardware required for the end user 3Use Forms and Tables (Section 4.50) to record the customer’s site data Use the following guidelines when completing Forms and Tablesl Be sure to record all program entries l Leave the default values for equipment that is not connected l Pay careful attention to program items that require a power-down to take effectBe sure to complete the necessary programming in these areas before you make the system operational 4To program a new DBS 824 system, you must first initialize the software to default values (see “Initializing New Systems”, next page) Once these steps are completed, use the site data in Forms and Tables to program the system Issued 3/l 195DBS 824-l O-400Intro-3
Before You BeginIntroduction to DBS 824 Programming Initializing New Systems Before programming a newly installed DBS 824 system, set its programs to the default values by performing the following procedureImportant: This procedure must be performed prior to programming theDBS 824 for the first timeFailure to initialize the CPC (Central Processing Card) may cause operational problems This initialization procedure can also be used when you want to return all changed programs to the default values 1Power-off the DBS 824 (set power switch to OFF) 2 Slide the CPC s SW1 switch to RAMCLEARFigure 1 PowerSwtc hBattery Slot 2Status LED CAUTION.Some early CPC cards have RAM HOLD and RAM CLEAR reversed Check the silk screen RAM HOLD -ElRAM CLEAR CAUTION: Setting SW 1 toRAM CLEAR Erases Programmmg 3Power-on the DBS 824, then wait until the bottom status LED on the CPC card stopsflashing (approximately IO seconds) 4 Slide SW1 to the RAMHOLD position Intro-4DBS 824-l O-400Issued 3/l /95
Introduction to DBS 824 ProgrammingUnderstanding FF Key ProgrammingUnderstanding FF Key ProgrammingProgram Structure Program entries for the DBS 824 are divided into 10 primary groups (listed in Table 1 below)Each programming group has its own Flexible Function (FF) key on the phone(The FF keys can be identified by their LEDs on the left side of the key ) After you enter the programming mode (see “How to Enter the Programming Mode”, next page), press the FF key of the desired group to start programming the entries (called “addresses”) of the group Table IDBS 824 program structure F’F Key FFl FF2 Programming Group System settings CO Trunk settings FF3 FF4Extension settings Ring Assignments and Hunt Groups FF5FF Key Assignments FF6Names and Messages on LCD Display Toll Restrictions (TRS) FF81 Least Cost Routing (&CR) FF9 FFlO Copy Program Settings Speed-Dialing (system and personal) in the programming mode, several of the phone keys can be used to store your settings and move forward or backward through the program addresses Figure 2 (next page) identifies these keys and what they do in the programming mode issued 3/l /95DBS 824-l O-400Intro-5
Understanding FF Key ProgrammingIntroduction to DBS 824 ProgrammingCOWF Resets entry to default setting -VOL AMoves backward to the previous programming levelFigure 2 Phone keys used in programming mode / FLASHStores your entry and moves backward (decrements port number in the same address, or decrements program address number) HOLDStores your entry and moves forward (increments port number in the same address, or increments program address number) *Storesyour entry and moves backward (decrements program address number)#Stores your entry and moves forward (increments program address number)How to Enter the Programming Mode From the Attendant Port Programming can be performed from the attendant display phoneA phone that is connected to extension port 1 with an extension number of 100 is automatically an attendant phoneBy default, extension port 2 (extension number 101) is the second attendant phone, although this extension can be reprogrammedUp to two other phones (four total) can also be programmed to be the third and fourth attendant phoneProgramming is also possible from other extensions (see ‘From a Non-Attendant Port” on page Intro-7) To enter the programming mode from the attendant phone 1 Press ON/OFF 2 Press PROG 3 Press the pound sign twice (M) Intro-6DBS 824-l O-400Issued 3/l /95
iII~ruuuc;tw~I iu UD~ OLL) r IU~I~IIIIIIIIIYuIIue13tdlluiIty ri- r\cy r IUYI~IIIIIIII my 4 Press the desired FF keyNotes l Name settings can only be programmed from the attendant telephone or a DSS console connected to it l When you enter the programming mode through an attendant phone, the system will automatically change to the “Night” modeAfter exiting the programming mode, the system will return to the appropriate Day/Night/ Night 2 mode according to the system clock and the mode’s start time From a Non-Attendant Port When programming from a display telephone other than an attendant, follow these steps 1 Press ON/OFF2 Dial #98 3 Enter the programming authorization code (9999 by default) 4 Press PROG 5 Press the pound sign twice (##) 6Press the desired FF key, and proceed with programming Example Programming Entry If you’re unfamiliar with DBS programming, use the following example to guide you through a simple programming change This example explains how to set the DBS time and date from an attendant phone1 Press [ON/OFEJ, [PROG] ( F”isdisplayed), # ( FW is displayed), # ( Program Mode is displayed on line 1, “MAIN MODE is displayed on line 2) Issued 3/l/95DBS 824-10-400Intro-7
Default Program SettingsIntroduction to DBS 824 Programming 2 Press [FFl] ( System Program is displayed on line 1, SELECT SUB MODE is displayed on line 2) 3Press1,#(SELECTTIMEMODEisdisplayedonline11DATE2TIMEis displayed on line 2) 4 Press 1# ( DATE SET MODE is displayed on line 1, MONTH/DAY/ YEAR is displayed on line 2) 5From the keypad, enter the new date in the following format Enter month as MM Enter date as DD Enter year as YY 6 Press # to store the program changeThen press the [ON/OFF] key to exit programming mode, the new date is displayed on all phones with an LCD Default Program SettingsThe following table shows the default settings for all DBS 824 program addressesSome of these addresses contain number ranges which are shown in parenthesesThese are the acceptable ranges for trunk numbers, extension ports, etc in a CPC-M configuration with two 208 Expansion CardsIn thefollowing chapters of this Programming section, the address explanations will also show the acceptable number ranges for the CPC-S configuration with one 208 Expansion Card Table 2Default program settings AddressProgramDefault FFl 1# and FFI 2# I# General Parameters FFl l# l# (MMDDYY)# FFl 1# 2# (HHMM)# FFl 2# l# l# (Oor l)# FFl 2# 1# 2# (O-2)/# FFl 2# l# 3# (Oor l)# FFl 2#
Introduction to DBS 824 ProgrammingDefault Program Settings Address FFl 2# l# 6# (Oar I)# FFl 2# I# 7; (0 or I)# FF1 2# l# 8# (0 or l)# FFl 2# l# 9# (0 or I)# FFl 2# l# lO# (Oor l)# !a 2# l# ll# (0 or l)# FFl 2# 1# 12# (0 or l)## FFl 2# l# 13# (Oor l)# FFl 2# l# 14# (Oor l)# FFl 2# l# 15# (Oor l)# FFl 2# l# 16# (Oar l)# FFl 2# l# 17# (0 or l)# FFl 2# l# 18# (Oor l)# Program Default Auto Flash Redial REDIAL sends flash One Touch DialEnabled Onhook TransferEnabled Key Bank Hold Disabled Non-Appearing Trunk Hold SLT Flash Control Extension Number Digits Attendant Intercom Calling Extension Intercom Calling Alert Tone for Voice Calls Alert Tone for Busy Override & OHVA System hold. Retrieves held call 3 digits Voice calling Voice calling Enabled Disabled System Installation Area Code ISSD Name Display 1 API/SLT Assignment Voice Mail Busy Tone l+Area 5 names FFl 2# l# 19# (ExtPort)# I 1 No assignment FFl 2# l# 20# (0 or l)# FFl 2# l# 21# (Oor l)# FFl 2# l# 22# (lOl-699)# FFl 2# l# 23# ClOl-699)# ‘FFl 2# 1# 24# (lOl-699% FFl 2# l# 25# (lOl-699)# FFl 2# l# 26# (0 or l)# FFl 2# l# 27# (0 or l)# FFl 2# l# 28# (0 6)# Silence Delayed Ring Second Attendant Position Third Attendant Position Fourth Attendant Position Attendant Transfer Extension Attendant Override Extension (BLF) Delayed Ring Transfer Ring PatternDisabled Ext 101 None None None Enabled No delayed ring 25secON/ 25s~OFF/ 25secON/3 25 set OFF Unlimited 1 set on/3 set off No signal sent After 5 set CPC-S Standard CPC-M Add-On FFl 2# l# 29# (0 or l)# FFl 2# l# 30# (0 or l)# FFl 2# l# 31# (O-15)4+ FFl 2# l# 32# (0 2)# FFl 2# l# 33# (0 or l)# Page Duration SLT DISA Ring Pattern SLT Disconnect Duration Call Duration Timer Speed Dial Mode FFl 2# l# 34# (O-15)4+ FFl 2# l# 35# (0 2)# FFl 2# l# 36# (O-2)# FFl 2# l# 37# (Oor l)# Auto-Repeat Dialing Count Install OPL Port Music-On-Hold Sound Source 1 EPI Audio Control CO-to-CO Talk Mode Control 15 digits None CN8 phono jack 1 External Paging Connect trunks directly issued 3/l i95DBS 824-i O-400 intro-9
Default Program SettingsIntroduction to DBS 824 Programming 1 AddressProgramDefault FFl 2# 2#. SMDR Data (Serial Port CNl) FFI 2# 2# l# (0 or l)#Ptity Check (SMDR)On FFl 2# 2# 2# (0 or l>#Odd/Even Parity (SMDR)Even FFl 2# 2# 3# (1-4)#Baud Rate (SMDR) 9600 bps FFl 2# 2# 4## (l-3)iYStop Bit Length (SMDR)1 bit FFl 2# 2# 5# (3 or 4)#Data Length (SMDR) 8 bits FF1 2# 2# 6# (0 or l)#SMDR Serial Port Flow Control (X-ON/X-OFF) No flow control FFl 2# 2# 7# (0 or l>#SMDR Printing Mode 1 Outbound and Inbound In&Outbound------- FFl 2# 2# 8# (0 or 1FSMDR Printing Mode 2 Long-Distance andLong-Distance Local Calls and Local Calls FFl 2# 2# 9# (0 or l)#SMDR Printing Mode 3 Header TitleNo header titles FFl 2# 3# PBX Settings FFl 2# 3# (l-8)# (O-999 or 0*PBX Access Code(s)None 99*> FFl 2# 3# (9-18)# (l-3)#Automatic Pause Position for PBX AccessNone Codes FFl 2# 4#External (UNA) Relay Control FFl 2# 4# l# (Oor l>#Ring Patterns for UNA Terminals (M C & B)1 set on/3 set off FFl 2# 4## (2-9)# (0 or l)#External Page Interface Control for Paging Internal paging Groups FFl 2# 5#Class of Service FFl 2# 5# (l-8)# (1 21)# (OorExtension Class of ServiceClasses 1 8 Restrict l)#all features FFl 2# 6# Account Codes FFl 2# 6## (l-lOO)# l# (OOOl-Verified Forced Account CodesNone set 9999)# FFI 2# 6# (l- lOO)# 2# (O-7)#Toll Restriction for Verified Forced Account TRS Type 0 Codes FFl 2# 7#Custom Screens for Lurge-Display Phones FFl 2# 7# l# (25-39)# (1 lO)#Custom Screen Soft Key AssignmentNone (Code)# FFl 2# 7# 2# (25-39)# (1 10)#Custom Screen TextNone (Text)# FF1 2# 7# 3# (25-39)# (0 or l)# Custom Screen DefaultNone FFl 2# 7# 4# (0 or l)#Custom Screens Default (All)None FFl 2# 8#Caller ID Automutic DISA FFl 2# 8# (1 10)# (PhoneNo )# Automatic DISA CallersNoneintro-l 0 DBS 824-l O-400issued 3/l /95
Introduction to DBS 824 ProgrammingDefault Program Settings AddressProgram FFl 2# 9#Maintenance Dal-u (Serial Port CN2) Default i FFl 2# 9# l# (0 or l)#Parity Check (Maintenance Port)OII FFl 2# 9# 2# (Gor I)# FFl 2# !a# 3# (l-q/# Odd/Even Parity (Maintenance Port) Baud Rate (Maintenance Port) Even 9600 bps jFF1 2# 9# 4#I (l-3)#1 Stop Bit Length (Maintenance Port)1 1 bit FFl 2# 9# 5# (3 or 4)# FFl 2# 9# 6# (0 or l)# Data Length (Maintenance Port)8 bits Maim Serial Port Flow Control (X ON/X OFF)No flow control FFl 3#System Timers ----- FFl 3# l# (OOOO-2359)#‘---7Automatic Night 1 Mode Start Time( Not set-- lFF1 3# 2# (O-12)# FFl 3# 3# (O-12)# FFI 3# 4# (O-12)# FFl 3# Hf (O-12)# 1 Attendant Hold Recall Timer for CO Calls Extension Hold Recall Timer for CO Calls Attendant Transfer Recall Timer for CO Calls Extension Transfer Recall Timer for CO Calls140 set 20 set 140 set I20 set I 140 set tFF1 3# 6# (O-12)#I FF1 3# 7# (O-12)# FFl 3# 8# (0-12)# FFl 3# 9# (O-15)# FFl 3# lO# (O-15)++ FFl 3# ll# (O-15)# FFl 3# 12# (0-6)# FFl 3# 13# (O-3)## FFl 3# 14# (O-15)# I I Attendant Park Hold Recall Timer I Extension Park Hold Recall Timer FFl 3# 15# (O-15)# FFl 3# 16# (O-1oHF IFFl 3# 17# co-15)# FFl 3# 18# (O-12)++ FFl 3# 19# (O-12)## FFl 3# 20# (O-12)# FFl 3# 21# (O-12)# Attendant Call Reversion Tier Unsupervised Conference Timer Automatic Pause Timer CO Flash TimerSLT Gnhook Flash Tier CO Ring Cycle Detection Tier Inbound Ring Cycle Expansion Timer Dial Pause Timer PBX Flash Timer I Call Forward--No Answer Timer 180 set 10 min35sec 1 set 200 to 1500 ms 6 set 350 ms15sec 8sec I After 12 set Attendant Hold Recall Tier for Intercom Calls40 set Extension Hold Recall Timer for Intercom Calls140 set Attendant Transfer Recall Timer for Intercom 20 set Calls Extension Transfer Recall Timer for Intercom140 set Calls FFl ut 22# (O-15)# FFl 3# 23# (O-15)+/ FFl 3# 24# (0 15)# FFl 3# 25# (HHMM)# FFl 3# 26# (O-15)# FFl 3# 27# (0-15)# CO Delayed Ring Timer Extension Delayed Ring Tier Hunt Group No Answer Timer Automatic Day Mode Start Time Wait Timer for Auto-Repeat Dialing Busy Tone (BT) Detection TimerAfter 12 set After 12 set After 12 set No setting 4OSeC 2 set I sued 3/l /95DBS 824-l O-400Intro-11