Panasonic Dbs 824 Instructions Manual
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Handsfree AnswerbackKey Telephone FeatureslIf a new code is programmed into a key, the previously programmed code is erased lTo erase a code programmed into a key, press the HOLD key when the display reads “Enter Code ” “Code Cleared” then appears on the display lThe system can be programmed so that Pooled Trunk Access calls automatically use LCR when 9 is selected lNight Service, DND, and BGM can be activated through FF keys without lifting the handset. lWhen you are making a call using the Speed Dialing feature, the FLASH key stored in Speed Dialing becomes the PBX flash feature Handsfree Answerback(CPC-S and CPC-M) DescriptionUse the Handsfree Answerback feature to answer a call without lifting the handset Your extension must be programmed for Voice Calling for you to use this feature If your extension is not set for Voice Calling, the caller must press “1” during a call to switch from Tone Calling to Voice Calling Operation 1Confirm that the MUTE LED is off Ifit is lit, press the MUTE key to turn it off 2Speak into the microphone Related Programmingl FFl (System) Extension Intercom Calling Considerations lStay within three feet of the microphone lThe MUTE feature can be selected from the Menu screen on large display phones With other DBS 824 key phones, the MUTE function is assigned to a fixed key 3-42DBS 824-l O-700issued 3/l /95
Key Telephone FeaturesHandsfree OperationHandsfree Operation(CPC-S and CPC-M) DescriptionHandsfree operation is available with all speakerphones This type of operation allows you to use all available DBS 824 features without lifting the handset OperationTo initiate handsfree operation, press the ON/OFF key This takes the phone offhook and provides access to the full range of calling features Headset Operation(CPC-S and CPC-M) DescriptionHeadset operation allows you to handle calls with a headset instead of with the handset or speakerphone Operation 1Pick up the handset or press ON/OFF 2 Dial#53If headset mode is already on, these steps turn it off, if headset mode is off, these steps turn it on Intercom Calling(CPC-S and CPC-M) DescriptionsThe DBS 824 provides two methods of intercom calling voice calling and tone calling Issued 3/l I95DBS 824-l O-7003-43
Intercom CallingKey Telephone FeaturesVoice Calling With voice calling, intercom calls are connectedimmediately, without a ringing tone Tone Calling With tone calls, a ringing tone is sent to the called extensionSystem programming determines whether the DBS 824 uses voice or tone calling as a default If voice calling is the default, dialing “1” after the extension number changes the call to a tone call If tone calling is the default, dialing “1” results in a voice call Operation To make a Voice Call 1Pick up the handset. The phone issues intercom dial tone Note: If you are calling from an extension programmed for Prime Line Preference, press the FF key programmed for intercom operation 2Dial the extension number (10-69) or (100-699) 3If the system default is tone calling, dial “1 ”l “Talk-EXT XXX” (where “XXX” is the extension) appears on the display If the extension name has been stored, that name appears on the display after “Talk” instead of “-EXT XX ” l The EXT LED lights 4Complete the call and replace the handset The EXT LED goes off To transfer a call using Voice Calling 1Press the HOLD keyl The EXT LED flashes l “Hold-EXT XXX” (where “XXX” is the extension) appears on the display 2Dial the number of the extension to which the call will be transferred 3If the system default is tone calling, dial “1 ”3-44 DBS 824-i O-700Issued 3/l /95
Key Telephone Featuresintercom Calling“Talk-EXT XXX” (where “XXX” is the extension) appears on the display 4Replace the handset To make an Tone Call 1Pick up the handset- The phone issues intercom dial tone Note: If you are calling from an extension programmed for prime line preference, press the FF key programmed for intercom operation 2Dial the extension number 3If the system default is voice calling, dial “1 ” l “Call-EXT XXX” (where “XXX” is the extension) appears on the display If the extension name has been stored, that name appears, rather than the extension number l The called extension rings and the EXT LED flashes l When the call is answered, Talk-EXT XXX” (where “XXX” is the extension) appears on the display If the extension name has been stored, that name appears on the display after “Talk” instead of “-EXTxxx ” 4Complete the call and replace the handset. The EXT LED goes off To transfer a call using Tone Calling 1Press the HOLD key l The EXT LED flashes l “Hold-EXT XXX” (where “XXX” is the extension) appears on the display 2Dial the number of the extension to which the call will be transferred 3If the system defaultis voice calling, dial “1 ” “Call-EXT XXX” (where “XXX” is the extension) appears on the display Issued 3/l /95DBS 824-l O-7003-45
Last Number RedialKey Telephone Features4Replace the handset Related Programmingl FFl (System) Extension Intercom Calling lFFl (System) Alert Tone for Voice Calls l FFl (System) Extension Class of Service Setting l FF3 (Extension) Extension Class of Service Assignment Considerations lWhen an extension’s calling mode is set to voice calling, a “splash” tone can be sent to alert the extension to the voice call System programming determines if the splash tone is provided lIf an extension is offhook, it will receive tone calls lCalls to OPX and analog SLT extensions are always tone calls, regardless of system programming lThe voice calling feature is not available for incoming DISA calls lVoice calls do not forward if Cover No Answer is turned on Last Number Redial(CPC-S and CPC-M) DescriptionThe last outside number dialed may be redialed automatically by pressing the REDIAL key Operation 1Press an unlit line key l The phone issues outside dial tone l The line LED lights green 3-46DBS 824-l O-700Issued 3/l /95
Key Telephone FeaturesLine Appearances l “CO TALK #XX” (where “XX” is the line number) appears on the display 2Press the REDIAL keyThe last number dialed appears on the display 3Complete the call and replace the handset.The line key LED changes from green to red and then goes off Considerations lIf the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone You can then redial the last number dialed lThe Last Number Redial feature can redial a number up to sixteen digits long lA maximum of five Speed Dialing codes can be redialed Line Appearances(CPC-S and CPC-M) The DBS 824 provides up to four types of line appearances The following table summarizes how each type of line appearance is used Table 3-6MC0 and ML key definitions KeyDefinition DSS/BLF Appear-DSS/BLF keys provide one-touch dialing, direct station selection axes(DSS), and busy lamp fields (BLF) for extensions Direct Line (DL)DL keys are used to originate and receive calls over specific trunk Appearances numbersMulti-CO (MCO) MC0 keys are used to originate and receive CO calls Appearances Multi-Line (ML)ML keys are used to originate and receive CO line calls and intercom Appearances calls Issued 3/l /95DBS 824-l O-7003-47
Line AppearancesDSS/BLF AppearancesKey Telephone Features (CPC-S and CPC-M) DescriptionWhen a DSS/BLF key is programmed, it automatically provides direct station selection and busy lamp field for the assigned extension number If desired, the DSS/BLF key can also provide ring monitor For example, you can set extension A as a DSVBLF key on extension B When extension A rings, the LED of the DSVBLF key on extension B flashes If extension B answers the call by pressing the DSS/BLF key, the LED on extension A goes off and the call remains only on the DSS/BLF key of extension BRinging can be set on either one or both extensions If the extensions are not set for ringing, the LED of the DSS/BLF key will flash redIf the extensions are set for ringing, the LED will flash green When extension A is in use, the LED of the DSS/BLF key on extension B willlight red If one extension has the Absence Message, Call Forwarding, or Do-Not-Disturb feature activated, the DSS/BLF key will light green Operation To assign a DSWBLF key 1Press the ON/OFF key 2Press the PROG key 3Press the FF key to be assigned the DSWBLF appearance 4Dial the extension number 5Press HOLD key 6Press the ON/OFF key To make an intercom call using the DSS/BLF keyPress the idle DSS/BLF key 3-48DBS 824-l O-700issued 3/l /95
Key Telephone FeaturesLine AppearancFs To pick up a call on a DSWBLF keyPress the flashing DSS/BLF key Related Programmingl FFl (System) Extension (BLF) Delayed Ring lFF4 (Ringing and Hunt Groups) Extension Ring Table lFF5 (FF Keys) FF Key Assignments for Extensions Considerations lRinging assignments for DSVBLF keys are assigned through system programming lIf several calls arrive at an Extension Line key, the calls are queued and ring on a first-in, first-out basis lYou cannot assign the same DSS/BLF appearance to more than one DSS/ BLF key Direct Line (DL) Appearances(CPC-S and CPC-M) DescriptionDirect Line keys for making and receiving outside line calls can be assigned to any one of eight CO lines Direct Line keys have priority over Multi-Line keys for outgoing and incoming outside line calls The LED for a Direct Line key will flash green on an incoming call if the CO line is set to ring It will flash red if the CO line is not set to ring If another extension answers the call, the LED on the telephone will steadily light red Issued 3/l /95DBS 824-l O-7003-49
Line AppearancesKey Telephone FeaturesOperationOperationAction To originate a trunk callPress an idle DL key The key blinks (green) as the call is made To place a call on Exclusive Trunk Hold (page 3-29)Press the DL key To place a call on System Trunk Hold (page 3- 15)Press the HOLD keyTo transfer a callPress HOLD, dial the destination exten- sion, and then press PROG Related Programmingl FFl (System) Least Cost Routing (LCR) Access lFFl (System) Alert Tone for Busy Override and OHVA l FFl (System) Extension Class of Service Setting lFF2 (Trunks) Pooled Trunk Access for Group “9” +FF2 (Trunks) Pooled Trunk Access for Group “81-86” l FF3 (Extension) Forced Least Cost Routing l FF3 (Extension) Extension Class of Service Assignment l FF3 (Extension) Busy Override Send l FF3 (Extension) Busy Override Receive l FF3 (Extension) Page Group (O-7) Extensions l FF5 (Keys) FF Key Assignments (all) l FF8 @CR) LCR Setting (all) Considerations lUsers can barge into a busy Direct Line (DL) and create a three-party conference To barge into a busy Direct Line, the user presses the DL key (The DL key will be lit red ) l“Barge-in for Direct Lines” is controlled by the program settings for Busy Override For instance, if an extension with a DL key does not want the DL broken into, that extension must have “Busy Override Receive” turned off 3-50 DBS 824-l O-700Issued 3/l /95
Key Telephone FeaturesLine AppearanceslBoth extensions must belong to the same paging group (l-7) Paging group 0 does not allow override lBarge-in for Direct Lines cannot override a DL under the following conditions - When the DL is in a conference call - When the DL is holding a call -When the phone that will be barged into is holding a trunk that does notappear on an FF key For example, if extension 200 wants to barge into a DL that appears on extension 20 1, extension 200 cannot barge into the DL if 20 1 is holding a trunk that does not appear on an FF key Multi-CO (MCO) Appearances(CPC-S and CPC-M) Description MC0 keys will only ring for incoming calls if programed using the “Ring Assignments” When outside calls come in, the MC0 key flashes green If a second outdise cal comes in the a second MC0 key flashes green If another extensions answers an outside call, then the MC0 key will stop flashing and becomes idle You can make and receive CO line calls using a Multi-CO (MCO) key An MC0 key can be assigned to any of the pooled trunk groups See “Pooled Trunk Access” on page 3-68 for more information See “ML/MC0 Separation” (page 3-53) for information on assigning both ML and MC0 keys to the same system Issued 3/l /95DBS 824-l O-7003-51