Panasonic Dbs 824 Instructions Manual
Have a look at the manual Panasonic Dbs 824 Instructions Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Trunk QueuingSystem FeaturesTrunk Queuing(CPC-S and CPC-M) DescriptionIf all outside lines in a Trunk Group are busy, the system can call you when a line becomes free When the Trunk Callback alert tone rings, simply pick up the handset and dial the telephone number Operation To set Trunk Queuing 1Press the ON/OFF key 2Press the CO line key or dial a trunk access code The phone issues busy tone 3Press “2 ”“In CO Queuing” appears on the display 4Press the ON/OFF key 5Wait for the Trunk Callback alert tone To respond to the Trunk Callback alert tonePick up the handset. lThe outside line is automatically accessed lThe phone issues dial tone l“CO TALK #XX” (where “XX” is the line number) appears on the display Related Programmingl FFl (System) Extension Class of Service Setting l FF3 (Extension) Extension Class of Service Assignment l-42 DBS 824-l O-700Issue Date 3/l/95
System FeaturesUniversal Night AnswerConsiderationsl Response to the Trunk Callback alert tone must be within sixteen seconds or Trunk Queuing will be canceled lIf a call arrives from an outside line while the Trunk Queuing feature is activated, Trunk Queuing will be suspended for the duration of the incoming call lIf you are engaged in another call on a different line for more than twenty minutes after the desired outside line becomes available, that outside line’s assignment to you will be canceled lThe Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call using the Pooled Trunk Access featurel Trunk Queuing can be used by SLTs Universal Night Answer (CPC-S and CPC-M) Description During night mode, Universal Night Answer (UNA) incoming calls can be indicated on an external speaker system Wrth the CPC-M, calls can alternatively be indicated on an external ringer, such as a night bell Universal Night Answer calls can be picked up from any extension, provided the extension’s Class of Service allows UNA answer Operation To answer a UNA call 1Pick up the handset. The phone issues intercom dial tone2 Dial ‘78” “CO TALK #XX” appears on the display (where “XX” = the trunk number) issue Date 3/l /95DBS 824-l O-700l-43
Voice Mail RingingSystem Features,Related Programmingl FFl (System) Extension Class of Service Setting lFFl (System) Ring Patterns for UNA Terminals (M, C, & B) lFF3 (Extension) Extension Class of Service Assignment lFF4 (Ringing and Hunt Groups) CO Day Ring Assignment lFF4 (Ringing and Hunt Groups) CO Night Ring Assignment Hard ware Requirements lAn external ringing device is not provided with the DBS 824 It can be purchased separately from an electronics dealer lAn external amplifier and speakers are not provided with the DBS 824, they must be purchased separately Considerations lExtension port 17 (CPC-S) or port 25 (CPC-M) is used to assign ringing to an external UNA interface Voice Mail Ringing(CPC-S and CPC-M) DescriptionThe Voice Mail Ringing feature allows calls from a DBS 824 Automated Attendant or from an ACD port to ring an extension with the same ring tone as a CO trunk The ring pattern is selected in the Extension Distinctive Ringing program If a distinctive ringing pattern is not specified, the ringing pattern will be two seconds on/two seconds off Related Programmingl FF3 (Extension) Extension Ring Pattern l-44 DBS 824-l O-700Issue Date 3/l/95
System FeaturesVAU VAU(CPC-S and CPC-M) DescriptionThe Voice Announce Unit (VAU) is a digital answering device that can be connected to the DBS 824 It provides for the recording and playback of up to two voice messages, along with the ability to transfer incoming calls When a call reaches the VAU, it plays a prerecorded voice message The caller is then allowed to dial a number or is automatically transferred to a predetermined extensionThe VAU is often used to back up operators or hunt groups Callers overflowing from either of these positions hear a message and can then dial a number or wait to be transferred back to the operator or hunt group The VAU can be used to provide a variety of other services to callers, such as a menu of dialing options or transfer to an answering machine VAU Port Assignment(CPC-S and CPC-M) OperationA digital port can be assigned as a VAU through system programming The following call types are routed to the fist VAU message l DISA calls *Transferred trunk calls *Transferred intercom callsAll recalls are routed to the second message Programmingl FF3 (Extension) VAU Port Assignment l FF3 (Extension) VAU Hunting Priority Issue Date 3/l/95DBS 824-l O-700l-45
Walking TRS Class of ServiceSystem FeaturesWalking TRS Class of Service(CPC-S and CPC-M) DescriptionWalking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered for each extension that wants to use dialing privileges at another extension To enter a Walking Class of Service code 1Rick up the handset The phone issues intercom dial tone 2 Dial “#12 ” 3Enter the four-digit Walking Class of Service code (0001-9999) Operation To enter a Walking Class of Service code 1Pick up the handset. The phone issues intercom dial tone 2 Dial “#12 ” 3Enter the four-digit Walking Class of Service code (0001-9999) 4Press “# ” 5Replace the handset. To use a Walking Class of Service code 1Rick up the handset of an extension other than your own The phone issues intercom dial tone 2 Dial “#13 ” 1-46DBS 824-l O-700Issue Date 3/l/95
System FeaturesWalking TRS Class of Service3Enter your extension number 4Enter your Walking Class of Service code 5Press “# ” 6Enter a trunk access code (88xX, 9, 81-86) The phone issues outside dial tone 7Dial the telephone number The Walking Class of Service remains in effect until you replace the handset. To clear a Walking Class of Service code 1Pick up the handset The phone issues intercom dial tone2 Dial “#12 ” 3 Enter the original Walking Class of Service code 4Press “# ” 5Replace the handset To confirm a Walking Class of Service code (Attendant Phone only) 1Rick up the handset. The phone issues intercom dial tone 2Press the CONF key3 Dial “#12 ” 4 Enter the extension number The Walking Class of Service code for that extension appears on the display Considerations lWalking Class of Service can be used by KTELs, DSLTs, and SLTs lA Walking Class of Service code can be used on more than one extension Issue Date 3/l/95DBS 824-l O-7001-47
Walking TRS Class of Service System Features lIf an extension is locked out, the Walking Class of Service feature will override the lockout lLCR and TRS dialing privileges follow the Walking Class of Servicei -48DBS 824-1 O-700Issue Date 3/l/95
Chapter 2. Attendant FeaturesThis chapter describes features that are available to an attendant phone In addition to functioning as a central answering point, an attendant phone also has special capabilities for monitoring and programming other phones This chapter covers the following topics TopicAttendant Assignment of Speed DialingPage 2-3 1 Attendant Busy OverrideI 2-4 IAttendant Call Park 2-5 Attendant Control of Absence Messages,2-6 1 Attendant-Controlled Text AssignmentI2-7IAttendant Groups Dial Tone Disable2-9 2-10 1 DSS/72I2-11I Headset Operation2-13Key Bank Hold 2-14 I One-Touch VM Transfer1 2-14 1 Station Lockout Code Assignment I 2-171 System Time and Date Control2-18Traffic Measurement 2-20Walking COS Confiiation 2-22 Issued 3/l/95DBS 824-10-7002-l
Attendant FeaturesAttendant Assignment of Speed DialingAttendant Assignment of Speed Dialing (CPC-S and CPC-M) Description The attendant can assign system speed dialing numbers System speed dialing numbers are shared by all DBS 824 extensions Operation 1Press the ON/OFF key l The phone issues intercom dial tone l The ON/OFF LED lights 2Press the PROG key “F’ appears on the display3 Press AUTO “FA” appears on the display 4Enter the Speed Dial code (00-89 or 000-199) “Enter SSD XX” appears on the display (where “XX” is the System Speed Dial code) 5Dial the telephone number to be stored The number appears on the display 6Press the HOLD key “SSD XX” (where “XX” is the Speed Dial code) and the stored telephone number appear on the display 7Repeat steps 2-6 to store additional numbers Considerations lStoring a new number erases any previously stored data lTo delete a System Speed Dial number, perform the progmmming steps, but do not enter a number before pressing HOLD Issued 3/l /95DBS 824-l O-7002-3