Panasonic Dbs 824 Instructions Manual
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RattnrvRanks rnSvstem Features Battery Backup (CPC-S and CPC-M) Description The DBS 824 uses two 1Zvolt batteries The backup batteries are connected in a series circuit, using cables provided with the DBS 824 With maximum traffic, the backup batteries last up to 40 minutes The backup batteries should be replaced about every 3 years Call Forward ID Code for Voice Mail (CPC-S and CPC-M) Description Call Forward ID Code for Voice Mail allows users to call forward to a third- party voice mail system The ID Code sends the digits that are required by the voice mail to identify the DBS 824 extension and allow it to retrieve messages ID Codes can be set from any key phone Operation To set a Call Forward ID Code for Voice Mail 1Press the PROG key 2Press the AUTO key 3Press “* ” 4Enter the extension number 5Enter the digits to be forwarded to voice mail 6Press the HOLD key To clear the ID Code 1Press the PROG key1-12 DBS 824-l O-700Issue Date 3/l/95
System FeaturesCaller ID 2Press the AUTO key 3Press “* ’ 4Enter the extension number 5Press the HOLD key Considerationsl External callers do not hear the tones sent to voice mail, but internal callers dolThe Extension Copy program (FF9 2# l-24# l-24##) should not be used to copy extension settings that include a Call Forward ID Code Copyingextension settings in this manner allows the copy “destination” to retrieve the messages of the copy “source ” For example, if you copy extension settings from extension 200 to extension 300, extension 300 can retrieve 200’s messages Extension 300 can retrieve 200’s messages because the Call Forward ID Code for 200 is also assigned to 300 Caller ID(CPC-S and CPC-M) DescriptionThe DBS 824 supports Caller ID (CID), a service offered by local central offices, sends calling number information from the local CO to the DBS 824 Users who have display telephones can see CID information as incoming calls ring at their extension and can have access to previous calls via the call log feature Caller ID Call Log(CPC-S and CPC-M) DescriptionThe Call Log keeps a record of Caller ID calls to individual phones The CallLog allows users to view Caller ID calls that have been sent to their phone issue Date 3/l/95DBS 824-l O-700l-13
Centrex/PBX CompatibilitySystem Features Users can assign an FF key to flash when there are new entries in the log When the user presses the key to access the log, the LED turns off Call Logs can be assigned to both attendant and non-attendant extensions Centrex/PBX Compatibility(CPC-S and CPC-M) Description Centrex/PBX Compatibility allows the DBS 824 to be connected to centrexor PBX lines The DBS 824 supports up to 8 access codes for dialing centrex or a PBX These access codes allow the DBS 824 SMDR output to exclude the number dialed to reach a centrex or PBX line The DBS 824 also supports transmission of a flash signal over the centrex or PBX link Related Programmingl FFl (System) PBX Access Code(s) l FF2 (Trunks) Trunk Type lFF8 (Least Cost Routing) LCR Add Tables Considerations lThe LCR Add Table can be used to prefix digits for outgoing calls through Centrex Direct Inward System Access (DISA)(CPC-S and CPC-M) DescriptionDirect Inward System Access (DISA) gives off-site users dial-in access to the DBS 824 Users access DISA by dialing in on the DISA trunk 1-14DBS 824-l O-700issue Date 3/l/95
System FeaturesDirect Inward System Access (DISA)For security reasons, one incoming DISA code may be assigned If an incoming code is assigned, it must be entered as soon as the DISA trunk answers Two outgoing DISA codes are assigned (llll and 9999 by default) One of the two outgoing codes must be entered before the user dials an outgoing call Operation To make a DISA call to an extension 1Dial the DISA trunk number 2Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code (if an incoming DTSA code is assigned) If the incoming DISA code is not assigned, proceed to the next step 3Dial the extension number To make a DISA call to an outside number 1Dial the DISA trunk number 2Once you hear DISA tone from the DBS 824, enter the 4-digit DISA code (if an incoming DISA code is assigned) If the incoming DISA code is not assigned, proceed to the next step 3Dial #7 plus the Ltdigit outgoing DISA code Two outgoing DISA codes are assigned Either may be used after the #7 4Dial the number of the trunk group you want to use (81-86 or 9) 5Dial the desired telephone number Related Programming lFFl (System) Direct Inward System Access @ISA) Call ID Code. F’Fl (System) DISA Outbound Call ID Code 1 l FFl (System) DISA Outbound Call ID Code 2 l FF2 (Trunk) DISA Auto Answer l FF2 (Trunk) DISA Start Tie Issue Date 3/l /95DBS 824-l o-700l-15
Direct Inward System Access (DISA)System Features l FF2 (Trunk) DISA End TimeTo program an incoming code from an attendant phoneIn addition to the DISA ID Setting in FFl, the following procedure can be used to program an incoming code 1Press the ON/OFF keyl The phone issues intercom dial tone l The ON/OFF LED lights 2Press the CONF key3 Dial “#7 ’ 4Enter the DISA code 5Press the HOLD key 6Press the ON/OFF keyThe ON/OFF LED goes off Hardware Requirements lAn MFR card is required for DISA (either the 2-circuit MFRU Circuit Card VB-42431 or the &circuit MFR Circuit Card VB-43431) The MFR card is required to detect DTMF tones entered via the DISA connection lCT1 (CO Tone 1, also labeled VRl) controls the ringing volume of DISA calls to extensions when the MFR &circuit VB-43431 circuit card is used VRl (also labeled MOH) controls the ringing volume of DISA calls to extensions when the Zcircuit MFRU VB-42431 circuit card is used See the DBS 824 Installation Manual (Section 300) for more information Consicierat’ions lDISA can be used to access extensions as well as outside numbers lOnce an incoming DISA code is entered, you cannot blank it out without entering the programming mode lBusy override cannot be used for a DISA line 1-16DBS 824-l O-700Issue Date 3/l /95
System FeaturesDirect Trunk Access Direct Trunk Access(CPC-S and CPC-M) DescriptionExtensions can access a specific trunk for outgoing calls Extensions can also use Direct Trunk Access to test trunks or to access data trunks Operation 1Press the ON/OFF keyl The phone issues intercom dial tone l The ON/OFF LED lights 2Dial “88,” then enter the desired line number (01-08) l The phone issues outside dial tone l “CO TALK #XX” (where “XX” is the line number) appears on the display 3Dial the telephone number The number appears on the display 4Complete the call and replace the handset ConsiderationslYou cannot use the Direct Trunk Access feature if you are holding a call that does not appear on a CO line key Distinctive Ringing(CPC-S and CPC-M) DescriptionDistinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature Distinctive Ringing allows users to determine which extension is ringing when several telephones are in the same area If no Issue Date 3/l /95DBS 824-l O-7001-17
Door BoxSystem Features distinctive ringing pattern is set, the extension rings based on the incoming ring pattern assigned to the trunkRelated Programmingl FF3 (Extension) Extension Ring Pattern Considerations lOne of several ringing patterns can be selected lThe ringing patterns are different for key phones and SLT/OPX phones Door Box (CPC-S and CPC-M) DescriptionDoor Boxes (also called Door Phones) and door openers work together TheDoor Box is an intercom that allows visitors to announce their presence from the office doorThe door opener enables a user to unlock the door using a telephoneDoor openers are not sold by Panasonic, they can be purchased separately from an electronics dealer The Door Box is installed through the Door Box Adapter (VB-437 11) connected to a digital port Operation To Open a Door When Talking to the Door Box 1Answer the Door Box (Door Box calls ring in on a dedicated FF key ) 2Press “#W’followed by the Door Box access code (9999 by default) followed by “*” while connected to the Door Box extension The door opens automatically To Open a Door When Not Talking to the Door Box 1Press the ON/OFF key l-18DBS 824-l O-700Issue Date 3/l /95
System FeaturesDoor Box2 Dial “##so” 3Dial the Door Box Access Code 4Dial the Door Box Extension Number 5 Did “*” Related Programming lFF4 (Ringing and Hunt Groups) Ringing Assignments (all) l FFl (System Programming) Door Phone Assignments (All) Hard ware Requirements lThe Door Box feature requires a Door Box Adaptor (W-43711), Door Box (Door Phone) (VA-43705), and door opener The door opener can be purchased from an electronics dealer lOne Door Box can be connected to a Door Box Adaptor *Each Door Box Adaptor uses one digital extension port ConsiderationslThe Door Box extension cannot take part in conference calls or be overriden lDoor Box calls cannot be call forwarded or be hunting or coverage group members lThe Door Opener can be set to open for 2 to 12 seconds lWhile the Door Opener is functioning, a call from another Door Box cannot be answered Issue Date 3/l/95DBS 824-i O-7001-19
DP to DTMF Signal ConversionSystem FeaturesDP to DTMF Signal Conversion(CPC-S and CPC-M) DescriptionThis feature allows an extension user to switch from DP to DTMF signaling when using a DP trunk For instance, if a user dials into a voice mail system using a DP trunk, the user can switch to DTMF signaling to communicate with the voice mail system DTMF tones can be sent either during the call or while the call is being dialed OperationTo switch from dial pulse to DTMF dialing, press “*” or “# ” Related Programmingl FF2 (Trunk) DTMF/Pulse Dialing for Trunks Considerations lDTMF dialing remains in effect for the duration of the call Pulse dialing is restored when the handset is replaced lOnce DTMF dialing is invoked, the user cannot switch back to pulse dialing without disconnecting the call lChanging from dial pulse to DTMF is possible even if the “*” or ‘W key is programmed for speed dialing l-20 DBS 824-l O-700issue Date 3/l/95
System FeaturesHunting Priority for VAUs Hunting Priority for VAUs(CPC-S and CPC-M) DescriptionThis feature allows hunting priority to be assigned to calls that ovefflow from the hunt group to the VAU If the caller hears the VAU message and then decides to dial back into the hunt group, he or she is placed before other calls that have just entered the hunt group queue For an illustration of the flow of calls, see Figure l-l Fimre l-l VAU huntina ~riwitvDirect .-b Trunk Call to the Hunt Group Pilot Number0 r0 Hunt0 Group Queue0 0 Hunt Group I Calls that transfer back into the hunt group are placed at the top of the queue