Panasonic Dbs 824 Instructions Manual
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FF1Key Bank Hold Key Bank Hold Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# l# 9# (0 or l)## Description ProgrammingUse this program address to enable or disable the Key Bank Hold feature in the DBS 824 systemIf Key Bank Hold is enabled, a phone user can switch back and forth behveen trunk calls (by pressing the FF key for each trunk) without placing the current trunk on holdAlso, an attendant phone can press a DSVBLF key to automatically transfer a trunk call to an extension without pressing HOLD fust. In both of these scenarios, the DBS 824 will automatically place the current trunk call on system hold when the phone user presses the FJ? key or DSVBLF key If Key Bank Hold is disabled (default setting), the phone user must press HOLD before accessing a second trunk or transferring a call FFl 2# l# 9# (0 or l)# f O=Key Bank Hold is disabledl=Key Bank Hold is enabled Issued 3/l/95DBS 824-l O-400Page l-13
Non Appearing Trunk HoldFFl Non-Appearing Trunk Hold Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# l# 10# (0 or l)# DescriptionUse this program to determine who can pick up trunk calls that are on hold This program applies to DBS 824 telephones that don t have dedicated key appearances for trunk calls (the phone user can t tell which trunk is being used for incoming or outgoing calls) If a trunk call on one of these phones is placed on hold, this program determines whether it is System Hold (default setting, any other extension phone can pick up the call) or Exclusive Hold (the call can be retrieved only on the extension where it was placed on hold) ProgrammingI Notes FFl 2# l# lO# (Oor l)#O=Exclusive Hold is used for non-appearing trunk calls l=System Hold is used for non-appearing trunk calls Applicable Phone TypesThis feature applies to both single-line and digital telephones Number of Trunks That Can Be Held Without Key AppearancesPhonesthat do not have a key appearance for trunk calls can only hold one trunk at a timePage 1-14 DBS 824-l O-400 Issued 3/l /95
FFlSLT Flash Control SLT Flash Control Software VersionCPC-S and CPC-M, Version 1 0 and higher Address FFI 2# l# ll# (0 or l)# DescriptionTo transfer a call, a Single Line Telephone (SLT) user hooktXashes to place the call on hold, dials an extension number, and then hangs up This program address determines how the DBS 824 system responds to a second hookflash once the extension number is dialedIf this program is set to “0,” a second hookflash results in dial toneIf set to “1” (default), a second hookflash retrieves the held callThe following table summarizes how these settings effect hookflash operation Tdle I-iSLT hookflash control If SLT Flash Control Is Set to “0”If SLT Flush Control Is Set to ccl’y 1The user hookflashes to place a call1 The user hookflashes to place a call on holdon hold2 The user dials another number in 2 The user dials another number inorder to transfer the call The dialedorder to transfer the callThe dialed number is busy or does not answer number is busy, so the user needs to so the user needs to return to dial get dial tone again in order to dial tone in order to dial another numberanother number 3 The user hookflahes a second time3 The user hookjlashes a second time to receive dial toneto rem’eve the held call, then hook- 4 The user dials another numberflashes again to place the call back onWhen the dialed number rings, thehold and receive dial tone user hangs up to transfer the held 4 The user dials another number callWhen the dialed number rings, the Note: Using this setting, the phone useruser hangs up to transfer the held can hookflash a third time to reuieve call the held call, if he/she decides not toperform the transfer This program address does not affect how the hookflash functions when the SLT user is listening to dial tone Issued 3/l 195DBS 824-l O-400Page 1-15
SLT Flash ControlFFl ProgrammingI FFl 2# l# ll# (0 qr l)# f O=A second SLT hookflash results in dial tone l=A second SLT hookflash retrieves a held callPage146DBS 824-l O-400 Issued 3/l/95
FFlExtension Number Digits Extension Number Digits Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# l# 12# (0 or l)### DescriptionThis address determines whether the DBS 824 system will use 2-digit or 3- digit extension numbers Lf 2-digit numbers are used, a maximum of 60 extension numbers are available for assignment (number range=10 thru 69)If 3-digit numbers are used, a maximum of 600 extension numbers are available (number range=100 thru 699) Homeever, the number of extensions that can be assigned is limitedby the number of available extension porrs in your DBS 824 systemThis depends on your system’s configurationlCPC-S (or CPC M) with one 208 EXP Card supports 16 extensions l CPC-M with two 208 EXP Cards supports 24 extensions Programming FFl 2# l# 12# (0 or l)# (#or l ) 0=2-digit nurnbers 1=3-digit riumbersA second “#” is required to confirm the newnumbering plan (Or, enter an asterisk * to ;ynyl the new numbering Related ProgrammingExtension Numbers FF3 (ExtPort)# l# (lo-69 or lOO-699)# NotesPrecaution for Changing Extension Number DigitsThis setting canadversely affect other DBS 824 settings that are based on extension numbers, such as entries for DSS/BLF keys and Call Forwarding Interaction With Voice MailIf your system uses Voice Mail, set this program address to “3digit numbers’ to match extensions with Voice Mail boxes Issued 3/l /95DBS 824-l O-400Page l-17
Attendant Intercom CallingFF1 Attendant Intercom Calling Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# l# 13## (0 or l)# DescriptionUse this program address to determine how intercom calls from an attendant telephone will be announced at extension phones The extension phone will either ring, or it will establish a voice path on the phone’s loudspeaker so the attendant can talk to (and hear) the extension phone user Programming I1 FFl 2# l# 13# (Oor l)# f O=Ring tone calling l=Voice Calling Related Programming Alert Tone for Voice CallsFFl 2# l# 15# NotesInteraction With VAUIf this address is set to ‘Voice calling” and a VAU is used, the VAU will not answer a call from an attendant unless the attendant dials a “1” after dialing the VAUPage 1-18 DBS 824-l O-400Issued 3/l /95
FFlExtension Intercom Calling Extension IntercorH Calling Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# l# 14#I (0 or l)# DescriptionUse this program address to determine how intercom calls from another extension will be announcedThe extension phone being called will eitherring, or it will establish a voice path over the phone s loudspeaker so the extension caller can talk to (and hear) the person being called Programming FFl 2# l# 14## (0 or l)# t O=Tone calling l=Voice calling Related Programming Alert Tone for Voice CallsFFl 2# l# 1% NotesInteraction With VAUIf this address is set to “Voice ca.ll.ing” and a VAU is used, the VAU will not answer a call from an extension unless the extensiondials a “1” after dialing the VAU issued 3/l/95DBS 824-10-400Page1-19
Alert Tone for Voice CallsSoftware VersionCPC-S and CPC-M, Version 1 0 and higher Address FFl 2# 1# 15# (0 or l)# DescriptionAn initial “splash’ tone for voice intercom calls can be sounded for 0 5 seconds before the caller s audio path is connected Programmingh1 FFl 2# l# 1W (0 or l)# t O=Alert tone is disabled l=Alert tone is enabledPage I-20DBS 824- 1 O-400Issued 3/l 195
FFlAlert Tone for Busy Override & OHVA Alert Tone for Busy Override & OHVA Software VersionCPC-S and CPC-M, Version 1 0 and higherAddress FFl 2# 1# 16# (0 or l)# DescriptionThis address determines if Attendant Override, Busy Override, and Offhook Voice Announce (OHVA) calls are preceded by an alert toneThis feature is governed by state law -- some states require the alert tone Programming FFl 2# l# 16# (0 or l)# O=Alert tone is disabledl=Alert tone is enabled Related ProgrammingBusy Override Send FF3 (ExtPort)# 9#Busy Override Receive FF3 (ExtPort)# lo# Page Group ExtensionsFF3 (ExtPort)# 18# thru 2% (0 01 l># issued 3/l 195DBS 824-l O-400Page 1-21
System Installation Area Code!=Fl System Installation Area Code Software VersionWC-S and CPC-M, Version 1 0 and higherAddress FFl 2## 1# 17# (0 or l)# DescriptionThis program determines if the DBS 824 system’s location requires a “1” to be dialed before the area code to make long-distance calls This setting will affect the way the 824 system handles Toll Restriction (TRS) and Least Cost Routing (LCR) for long-distance calls In almost all cases, the default setting (“1’ must be dialed) should not be changed Programming I1 FFl 2# l# 17# (Oor I)# f O=“l” is not required before a long-distance call l=“l” must be dialed before a long-distance call NotesInteraction With TRS and LCRIf “0” is selected above (,‘ 1” is not required before a long-distance call), the system will look at the first three digits of the number dialed, whether it’s a “1” or not This would severely limit the capability of TRS and LCR, which are based on 3-digit area codes If “1” is selected (“1 ’ is required before dialing a long-distance call), the system will ignore the first dialed digit (could be “0” or “1”) and look at the next three digits dialed as the area code Related ProgrammingToll Restrictions FE’ Least Cost Routing FF8Page l-22 DBS 824-l O-400Issued 3/l /95