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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Default Numbering PlanF-19 Appendix F - Flash Codes and Numbering Plans LEGEND -- B = Button w/ feature code: 622=Call Back, 620=Camp On, 625=Executive Override, 623=Message Wait, 628=OHVO BB = Button Number C = Call Forward Condition Code (6-9=All Calls, No Answer, Busy, Busy/No Answer) FFF = ACD* Call Factor (000-999) LLL = CO Line Number (001-048, MPB1; 001-144, MPB2) MMMM = 2- to 4-digit Mailbox Number NNN = CO Line Group Access Code of group to be forwarded (801-823 = CO Group 1-23, 824 = All CO Groups) RR = Ring Tone Number (00-36) UUU = ACD Group 1-16* (550-565)UUUU = ACD Supervisor/Agent ID Code (0000-9999) V = Volume Control Level (0-9) VVV = Voice Mail Group Number (440-447) XX = Custom Message Number (21-30) XXX = Intercom Station Numbers YYY = Last three digits of Speed Dial Bin Numbers (for use with ACD Call Quallifier) YYYY = Speed Dial Bin Numbers (9000-9999) ZZ = Personalized Messages * = Feature is available with optional software Function Code Page SLT Volume 638+[ V ] 2-333 Software Identification (MPB) 610 2-253 Software Version (MPB) 605 2-254 Speed Dial [SPEED]+[YYYY ] 2-257 Station Numbers (Fixed) - MPB1/MPB2 100-195 / 100-351 -- Station/Port Fixed Number 611 2-147 Station Relocate 636+[XXX] 2-274 Stop Trace 658 -- UCD Group (group 1-8) 550-557 -- Unanswered CO Call Transfer 639 2-51 Universal Day/Night Answer #5 2-308 Voice Mail Group (group 1-8) 440-447 -- Voice Mail Message Cancel ( VM Port only) 421+[MMMM] -- Voice Mail Message Set ( VM Port only) 420+[MMMM] -- Voice Mail Message Set w/count ( VM Port only) 422+[MMMM] -- Voice Mail One Touch Recording (requires button) 649+[ VVV ] 2-327 Voice Mail Pause/Resume Recording (Digital VM) (reqs btn) 655 2-327 Voice Mailbox Button (requires button) 460-467+[ VMID] 2-320 Voice Mailbox Button - Remote (requires button) 468+[ VMID] 2-320 Volume Increase/Decrease (8 btn) 638+[#]/[ ]2-332 D ig it a l E l ec t r o n ic A t t e n d a nt S in g le Lin e
F-20Part Numbers Appendix F - Flash Codes and Numbering Plans Part Numbers Ta b l e F - 2 : XTS Par t Numbers Cabinet 3000-00 Rack Mount 3002-00 DSS Console (Off-White) TR9010-08 DSS Console (Charcoal) TR9010-71 Single Line Adapter (SLA) 9854-00 8-Button Basic (Off-White) TR9011-08 8-Button Basic (Charcoal) TR9011-71 24-Button Enhanced (Off-White) TR9013-08 24-Button Enhanced (Charcoal) TR9013-71 12-Button Executive (Off-White) TR9014-08 12-Button Executive (Charcoal) TR9014-71 24-Button Executive (Off-White) TR9015-08 24-Button Executive (Charcoal) TR9015-71 30-Button Large LCD (Charcoal) TR9016-71 CTI Connector Box 9020-00 Caller ID Box SP7480-00 Caller ID Unit (CIDU - mounts to LCOB8) 3031-04 Caller Identification Interface Unit 1480-00 Caller Identification Interface Unit, 4 Port 1440-00 Basic Rate Interface Board (BRIB) 8031-41 Digital Telephone Interface Board (DTIB12), 12-Circuit 8032-30 Digital Telephone Interface Board Expansion (DTIBE), 24-Circuit 8032-40 Direct Inward Dial Board (DIDB), 4-Circuit 8031-10 DTMF Receiver Unit (DTRU), 2-Circuit 8031-50 DTMF Receiver Unit (DTRU4), 4-Circuit 3031-60 Electronic Telephone Interface Board (ETIB), 12-Circuit 8032-20 Link Module Unit (LMU1), (Cabinet 0 only) 3035-01 Link Module Unit (LMU2), (Cabinets 1 & 2 only) 3035-02
Part NumbersF-21 Appendix F - Flash Codes and Numbering Plans Loop Start CO Board (LCOB), 6-Circuit 8031-00 Loop Start CO Board (LCOBE), 8-Circuit 3031-02 Loop Start CO Board (LCOB8), 8-Circuit 3031-03 Loop Start CO Board (LCOB8) Kit, 8-Circuit (includes CIDU) TR3031-00 Main Processing Board (MPB1) 3030-01 Main Processing Board (MPB2) 3030-03 Message Waiting Unit (MSGU) 8033-10 Message Waiting Unit (MSGU48) 3033-10 Miscellaneous Board (MISB), (Cabinet 0 only) 8035-00 Modem Unit (MODU), 19.2K Internal 3030-30 Power Failure Transfer Unit (PFTU) 8036-00 Power Supply Unit (PSU), 350W 3071-10 Primary Rate Interface Board (PRIB - Card) 8031-40 Program Module Unit (PMU), 4 MB ROM (for use with MPB1) 3030-10 Program Module Unit (PMU), 8 MB ROM (for use with MPB2) 3030-20 Relay Alarm Unit (RAU) 3035-03 Ring Generator Unit (RGU3) 3073-00 Serial Interface Unit (SIU) 8035-00 Single Line Interface Board (SLIB), 6-Circuit 8033-00 Single Line Interface Board (SLIBE), 12-Circuit 3033-02 Single Line Interface Board (SLIBC), 12-Circuit w/Caller ID 3033-03 T-1 Interface Board ( T1IB), 24-Circuit 8031-31 Voice Over Internet Protocol (VoIP) card with one VoIP module TR8037-02 Voice Over Internet Protocol (VoIP) card with two VoIP module TR8037-04 Voice Over Internet Protocol (VoIP) card with three VoIP module TR8037-06 Voice Over Internet Protocol (VoIP) card with four VoIP module TR8037-08 VoIP Module Only (for upgrade) 8037-10 Ta b l e F - 2 : XTS Par t Numbers
F-22Part Numbers Appendix F - Flash Codes and Numbering Plans
Indexi Index Numerics 3-Digit Area/Office Code Table (LCR) B-6 6-Digit Office Code Table (LCR) B-7 911 911 Feature 2-4 Enhanced 911 Integration 2-6 Enhanced 911 Power Failure Station 2-7 911 Alert 2-5, 3-5 A Account Code 2-8 Account Codes Forced 2-8 Initialize Verified Account Code Table 2-13 Print Verified Account Codes 2-13 Traveling COS (Verified) 2-10 ACD 4-3 ACD Call Qualifier 4-7 ACD Member Status 4-7 ACD Overflow Available/Unavailable 4-9 ACDAvailable/Unavailable 4-5 Agent Login/Logout 4-9 Agent Queue Status Display 4-4 Agent Recall 4-11 Alternate Group Assignments 4-11 Call Factor 4-6 Call Qualifier Tone 4-12 Calls in Queue Threshold 4-12 Group Name 4-13 Guaranteed Message Announcement 4-14 Guaranteed Message Timer 4-14 Help 4-3 Incoming CO Direct Ringing 4-15 Initialize ACD Group Parameters 4-32 Message Interval Timer 4-15 No-Answer Recall Timer 4-15 No-Answer Retry Timer 4-16 Overflow Station Assignment 4-8 Overflow Station Forwarding 4-16 Overflow Timer 4-18 PC/ACD Baud Rate Display 4-18PC/ACD Interface Trace 4-19 PC/ACD Trace Port Assignment 4-19 Primary Agent Assignments 4-20 Primary Recorded Announcement 4-20 Print ACD Group Parameters 4-33 Recorded Announcement Tables 4-21 Recorded Announcements 4-21 Ring Timer 4-24 Secondary Agents 4-24 Secondary Recorded Announcement (RAN) 4-25 Supervisor Calls in Queue Status Display 4- 25 Supervisor Login/Logout 4-26 Supervisor Monitor with Barge-In 4-27 Supervisor Station Assignment 4-29 Transferred Recorded Announcement (RAN) 4-30 Wrapup Timer 4-30 Zap Tone 4-31 ACD Agent Queue Status Display 4-4 ACD Available/Unavailable 4-5 ACD Call Factor 4-6 ACD Call Qualifier 4-7 ACD Help 4-3 ACD Member Status 4-7 Administration Access 2-103 Administration Password 2-105 Allow Table 2-300 Alternate ACD Group Assignments 4-11 Answering a Recall 2-242 Answering Machine Emulation 2-14 Attendant Attendant Directory List Programming 3-8 Attendant Disable Outgoing CO Line 3-12 Attendant Override 3-12 Attendant Setting Time and Date 3-13 Attendant Unavailable (Alternate Position) 3-15 CO Line External (Off-Net) Forward 3-5 Custom Messages 3-6 Day/Night/Special 3-8
iiIndex Display - T-1 Alarms 2-294, 3-16 Display Timer 3-22 Preset Forward 3-24 Recall Timer 3-25 Speed Dial - System Storing 3-26 Station Assignment 3-14 Attendant CO Line External (Off-Net) Forward 3-5 Attendant Day/Night/Special 3-8 Attendant Directory List Programming 3-8 Auto Callback - DSS/BLF 2-22 Automatic Call Back Timer 2-22 Automatic Call Distribution 4-3 Automatic Privacy 2-16 B Background Music 2-16 Barge-In Warn Tone 2-144 Basic Rate Interface (BRI) CO Type 2-178 Battery Back-Up (Memory) 2-17 Baud Rate Assignments 2-18 Bipolar Variations Alarm 2-291 BLF 2-124 Blue Alarm 2-289 BRI - CO Type 2-178 BRI 10-Digit Number Plan 2-184 BRI 11-Digit Number Plan 2-184 BRI 7/8 or PRI 7/11 Digit Number Plan 2-182 Busy Lamp Field 2-124 Busy Leave Mail Index Entry 2-315 C Cabinet/Card Programming 2-19 Call Back 2-21 Call Cost Display B-18 Call Coverage 2-23 Ring Timer 2-25 Call Forward All Calls 2-28 Busy 2-29 Busy/No Answer 2-29 Button Flash Rate 2-34 Call Forward - External (Off-Net) 2-32 Display 2-34 Enable/Disable 2-26 Follow-Me 2-30No Answer 2-32 Preset 2-35 Preset Call Forward - CO Line 2-38 Preset Call Forward - Station 2-36 Preset Forward Timer (Incoming Call to a Destination) 2-40 Station 2-26 Call Forward Override 2-41 Call Park 2-42 Personal 2-43 Recall Timer 2-43 Station 2-45 System 2-42 Call Pick-Up 2-46 Call Pickup 2-46 Directed 2-47 Group 2-48 Call Proceeding 2-191 Call Qualifier Tone (ACD) 4-12 Call Transfer 2-49, 2-51 Caller ID Name/Number 2-34, A-4 Calling Number 2-183 Calling Station Handsfree Mode Override 2-41 Calling Station Tone Mode 2-41 Camp-On 2-52 Button Flash Rate 2-53 Recall 2-53 Centrex Centrex/PBX Transfer 2-56 CO / PBX Programming 2-54 Off-Hook Preference 2-55 PBX Dialing Codes 2-57 Private Line Appearance 2-55 Programming S, #, and Hook-Flashes into Speed Dial 2-55 Centrex/PBX 2-54 CKTU 2-196 CKTU Feature Button 2-102 Class Of Service 2-58 Class of Service Station Day COS 2-60 Station Night COS 2-61 Class of Service - CO Line 2-59 Clear Alarm 2-292 CO Call Transfer 2-51 CO Direction 2-94
Indexiii CO Flexible Port Assignment 2-64 CO Line Access 2-66 Attributes 2-67 Button Flash Rate 2-79 CO Direction 2-94 CO Line Group Programming 2-74 CO Line Queue Button Flash Rate 2-90 Display Ring Assignments 2-79 DTMF Sending 2-70 Groups 2-72 Guard Timer 2-82 Identification 2-75 Identification Display 2-75 Incoming Ringing Assignment 2-77 Initializing Attributes 2-67 In-Use Hold (I-Hold) Flash Rate 2-86 Line Group Access - Station 2-72 Line Queuing 2-88 Loop and Pool Buttons 2-84 Loop Supervision 2-87 Printing Attributes 2-69 Queued CO Ringing Flash Rate 2-93 Recall CO Ringing Flash Rate 2-92 Release Timer 2-81 Reminder Ring Timer 2-93 Reseize Timer 2-82 Ringing Assignments 2-77 Ringing Options 2-90 Seize Timer 2-83 Transfer CO Ringing Flash Rate 2-92 Transmit Volume 2-83 CO Line - Queue 2-88 CO Loop and Pool 2-84 CO Port Parameters 2-95 CO Port Parametersand Feature Codes Printing 2-96 CO Ring Detect Timer 2-97 CO/PBX Lines (Toll Restrictions) 2-307 Computer Telephony Integration 2-196 Conference 2-97 Combinations 2-100 Conference / DISA Timer 2-99 Enable/Disable 2-98 Connect Request 2-192Cordless Key Telephone Unit Feature Button 2- 102 CTI 2-196 Custom Messages 3-6 D Daily Start Time Table (LCR) B-11 Data Errors Alarm 2-292 Data Terminal Program Codes Cross Reference E-4 Database Administration 2-103 Administration Password 2-105 Printout (Dump) 2-106 Upload/Download 2-246 Upload/Download Routine E-6 Database Administration Access 2-103 Database Initialization E-5 Database Programming Worksheets E-6 Day Ring - External 2-146 Default LCR Database B-15 Deny Table 2-302 Dial By Name 2-131 Dial Pulse Parameters 2-107 Sending 2-107 DID 2-108 Collect Timer 2-118 DID Digits 2-116 DID/TIE Signaling 2-117 Erasing a DID Table Entry 2-112 Incoming Signaling 2-116 Initialize DID-TIE Parameters 2-119 Name Assigned to DID Number 2-112 Phone Number Programming 2-111 Print DID-TIE Parameters 2-119 DID/ICLID Ringing Assignments 2-113 Direct Inward Dialing 2-108 Direct Inward System Access 2-120 Direct Station Selection 2-124 Direct Transfer Mode 2-124 Directed Call Pickup 2-47 Directory Dial Initialize Directory Dial Table Parameters 2-
ivIndex 129 Print Directory Dial Table Parameters 2-130 Directory Dialing 2-125 Directory List Programming 3-8 Directory Number (BRI) 2-175 Directory Number (PRI) 2-181 DISA 2-120 Access Code 2-120 Call Forwarding 2-122 CO-to-CO 2-122 Programming 2-121 DISA Timer 2-99 Disable Outgoing CO Line 3-12 Disconnect Timer 2-190 Distinctive Ring Tone Enabling/Disabling 2-134 Distinctive Ringing CO Line Distinctive Ring Tone 2-132 Ring Tone - Station (User Selectable) 2-134 DND 2-136 Do Not Disturb 2-136 Button Flash Rate 2-138 DSS/BLF Flash Rate 2-139 One Time Do Not Disturb 2-138 DSS 2-124 DSS / BLF Mapping Options 3-16 DTMF / Dial Pulse Programming 2-70 DTMF On/Off Time Operation 2-71 DTMF Sending 2-70 E ECOM E-9, E-10 Downloading Database E-10 Uploading Database E-9 EKTS 2-173 Erasing a DID Table Entry 2-112 Exception Code Table (LCR) B-7 Exclusive Hold 2-160 Flash Rate 2-161 Recall Timer 2-161 Exectutive Override Barge-In Warn Tone 2-144 Executive Override 2-139 Executive Override Blocking 2-142Enable/Disable 2-139 Warning Tone 2-143 Executive/Secretary Pairs 2-145 Extended Key Telephone Service 2-173 External Day Ring 2-146 External Night Ring 2-146 F Feature Codes Printing 2-96 Fixed Station/Port Number 2-147 Flash 2-55 Rates (Programmable) 2-147 Timer 2-56 Flexible Button Assignment 2-148 Flexible Button Programming 2-149 Flexible Buttons Display Flexible Buttons 2-153 Flexible Numbering 2-156 Forced Account Codes (Toll Restrictions) 2-307 Forced Least Cost Routing B-15 Forward Override 2-41 Frame Slip Alarm 2-291 Framing (ISDN) 2-179 G Group Call Pickup 2-48 Group Listening 2-158 Guard Timer 2-82 H Handsfree Mode Override 2-41 Headset Mode 2-159 Hearing Aid Compatible 2-160 Hold Exclusive 2-160 Preference 2-162 System 2-162 System Hold Recall Timer 2-163 Hot Keypad 2-163 Hot Line 2-247 Hot Line / Ring Down 2-163 Hunt Group Initializing Parameters 2-166 Printing Parameters 2-166 Hunt Groups 2-164
Indexv Hunting Assignment Pilot 2-165 Pilot All Ring 2-165 Station 2-165 Hyper Terminal Downloading Database E-8 Uploading Database E-7 HYPERTERMINAL E-7 I ICLID 2-167 Answered Call Management Table 3-23, A- 23 Baud Rate Display A-8 Call Management Tables 3-23, A-23 Caller-Entered ICLID Digits A-6 Calling Number / Name Display A-5 Enable/Disable A-8 Incoming Number/Name for SMDR Records A-6 Initializing ICLID-DID Tables A-11 Local Name Translation A-7 Name in Display A-8 Port Assignment A-9 Print ICLID-DID Tables A-12 Programming A-7 Ring Delay Timer A-10 Unanswered Call Management Table 3-24, A-24 View ICLID Ringing Assignments 2-114 Idle Speaker Mode 2-167 In-Band Signaling (VM) 2-329 Initialize DID-TIE Parameters 2-119 Insert/Delete Table (LCR) B-10 Intercom Buttons 2-168 Calling 2-169 Incoming Intercom Ringing Flash Rate 2- 170 Intercom Hold Button Flash Rate 2-171 Signaling Select 2-171 Transfer 2-172 Inter-Digit Time-Out 2-172 In-Use Hold (I-Hold) Flash Rate 2-86ISDN 2-173 BRI 10-Digit Number Plan 2-184 BRI 11-Digit Number Plan 2-184 BRI 7/8 or PRI 7/11 Digit Number Plan 2-182 Call Proceeding 2-191 Calling Number 2-183 Connect Request 2-192 Directory Number (PRI) 2-181 Directory Number BRI) 2-175 Disconnect Timer 2-190 Framing 2-179 Leading 011 2-182 Leading 1 2-181 Link Disconnect 2-191 Loopback 2-183 Max Out I-Frames 2-181 Maximum Number Retransmission 2-186 Maximum Octets 2-186 Maximum TEI Request 2-187 Maximum XID Retransmission 2-187 Message Exchange Timer 2-188 Minimum TEI ID Check Message 2-188 Minimum TEI ID Request 2-188 Minimum XID Retransmission 2-189 Power Programming 2-180 Release Request 2-191 Restart Request Timer 2-192 Set-Up Timer 2-190 T-200 2-187 ISDN Programming Page B 2-185 ISDN Programming - Page A Description 2-177 ISDN Programming - Page B Description 2-185 ISDN/VoIP Parameters Initializing 2-193 Printing 2-195 K Keyset Mode 2-196 L Last Number Redial 2-199 LCD Display Contrast 2-199 LCD Interactive Display 2-200 LCR B-1
viIndex 3-Digit Area / Office Code Table B-6 6-Digit Office Code Table B-7 Call Cost Display B-18 Call Progress B-14 Daily Start Time Table B-11 Default Database B-15 Enable / Disable B-18 Exception Code Table B-7 Flowchart B-4 Forced Least Cost Routing B-15 Initilize LCR Tables B-19 Insert / Delete Table B-10 LCR Class of Service (COS) B-16 Operation (When LCR is Enabled) B-5 Print LCR Tables B-20 Printout B-21 Programming Tables B-5 Route List Table B-8 Routing for Toll Information B-14 Tables B-3 Versus Toll Restriction 2-308 Weekly Schedule Table B-12 LCR Tables B-3 Initializing B-19 Printing B-20 Leading 011 2-182 Leading 1 2-181 Least Cost Routing B-1 Enable / Disable B-18 Line Group Access - Station 2-72 Line Queue Button Flash Rate 2-90 Link Disconnect 2-191 LNR 2-199 Loop and Pool Buttons 2-84 Loop Supervision 2-87 Loop Supervision Programming 2-87 Loopback 2-183 M Mailbox Button 2-320 Major Alarm 2-293 Mapping Options 3-16 Max Out I-Frames 2-181 Maximum Number Retransmission 2-186 Maximum Octets 2-186 Maximum TEI Request 2-187Maximum XID Retransmission 2-187 Meet Me Page 2-228 Message Callback / DSS/BLF Flash Rate 2-23 Message Exchange Timer 2-188 Message Wait 2-209 Message Wait / VM Button Flash Rate 2-319 Message Waiting Indication 2-318 Message Waiting Reminder Tone 2-210 Messages - Custom 3-6 Minimum TEI ID Check Message 2-188 Minimum TEI ID Request 2-188 Minimum XID Retransmission 2-189 Minor Alarm 2-293 Modem Answer Timer 2-245 Music-On-Hold 2-210 Assignments 2-210 Enable/Disable 2-211 Per CO Line 2-212 Mute Key 2-213 N Name / Number Translation Table 2-216 Name Assigned to DID Number 2-112 Name In Display 2-214 Name/Number Display At Idle 2-215 Network Termination (NT) C-5 Networking Connecting to Remote Devices C-5 Extension Numbering C-7 Feature Code Numbering C-7 ISDN and T-1 Clocking C-8 Leading Digit C-7 Network Distance C-7 Network Installation C-7 Network Termination (NT) C-5 Remote Voice Mail Programming 2-326, C- 26 Smart Trunks C-5 Station User Impacts C-27 Terminal Equipment (TE) C-5 The Numbering Plan C-5 Networking Tables 2-218 Night Ring - External 2-146 Night Service 2-218 Automatic Night Mode Operation 2-220 Automatic/Manual Operation 2-219