Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							STARPLUSTM Triad 
XTS
Digital Key Telephone System
System Programming & Operation 
						

							Copyright © 2002 VODAVI Technology, Inc.
All Rights Reserved
This material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorized Dealers only.
Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited
and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.).
VODAVI reserves the right to make changes in specifications at any time and without notice. The information
furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in
all cases.
STARPLUS, TriadTM, and XTS are registered trademarks of VODAVI Technology, Inc.
mlj/2002 Issue Release Date Changes
1 10-01 Initial Release
1.1 4-02 Incorporates features of enhanced flexible numbering
LIFE SUPPORT APPLICATIONS POLICY
VODAVI Technology, Inc. products are not authorized for and should not be used
within Life Support applications. Life Support systems are equipment intended to
support or sustain life and whose failure to perform when properly used in
accordance with instructions provided can be reasonably expected to result in
significant personal injury or death.
VODAVI Technology, Inc. warranty is limited to replacement of defective
components and does not cover injury to persons or property or other consequential
damages. 
						

							Contentsi
Contents
1Introduction
General Description  ................................................................................................................................ 1-2
System Features  ................................................................................................................................ 1-3
Digital Keyset Telephones  ............................................................................................................. 1-4
Digital Keyset/Button Diagram .................................................................................................... 1-6
2 Features and Operation
About This Manual  .................................................................................................................................. 2-2
Content Summary  ............................................................................................................................ 2-2
Manual Format & Description  ...................................................................................................... 2-3
911 Feature  ................................................................................................................................................ 2-4
911 Alert  ............................................................................................................................................... 2-5
Enhanced 911 Integration  ............................................................................................................. 2-6
Enhanced 911 Power Failure Station ......................................................................................... 2-7
Account Code ............................................................................................................................................ 2-8
Account Codes - Forced  ................................................................................................................. 2-8
Account Codes - Traveling COS (Verified) ................................................................................ 2-10
Initialize Verified Account Code Table  ...................................................................................... 2-13
Print Verified Account Codes  ....................................................................................................... 2-13
Answering Machine Emulation ........................................................................................................... 2-14
Attendant Assignment / Features ...................................................................................................... 2-16
Automatic Call Distribution (ACD)  ..................................................................................................... 2-16
Automatic Privacy .................................................................................................................................... 2-16
Background Music  ................................................................................................................................... 2-16
Battery Back-Up (Memory)  ................................................................................................................... 2-17
Baud Rate Assignments  ......................................................................................................................... 2-18
Cabinet/Card Programming  ................................................................................................................ 2-19
Call Back  ...................................................................................................................................................... 2-21
Manual Callback  ................................................................................................................................ 2-21
Automatic Call Back Timer  ............................................................................................................ 2-22
Auto Callback - DSS / BLF ............................................................................................................... 2-22
Message Callback - DSS / BLF Flash Rate .................................................................................. 2-23
Call Coverage ............................................................................................................................................. 2-23
Call Coverage Ring Timer ............................................................................................................... 2-25
Call Forward  ............................................................................................................................................... 2-26
Call Forwarding  ................................................................................................................................. 2-26
Call Forward - All Calls ..................................................................................................................... 2-28
Call Forward - Busy  ........................................................................................................................... 2-29
Call Forward - Busy / No Answer  ................................................................................................. 2-29
Call Forward - Follow Me  ............................................................................................................... 2-30
Call Forward - No Answer  .............................................................................................................. 2-32 
						

							iiContents
Call Forward - External (Off-Net)  ................................................................................................. 2-32
Call Forward Button Flash Rate .................................................................................................... 2-34
Call Forward Display  ........................................................................................................................ 2-34
Call Forward - Preset  ............................................................................................................................... 2-35
Preset Call Forward - Station  ........................................................................................................ 2-36
Preset Call Forward - CO Line  ....................................................................................................... 2-38
Preset Forward Voice Mail ID ........................................................................................................ 2-39
Preset Forward Timer (Incoming Call to a Destination) ...................................................... 2-40
Calling Forward Override  ...................................................................................................................... 2-41
Calling Station Handsfree Mode Override  ...................................................................................... 2-41
Calling Station Tone Mode Override ................................................................................................. 2-41
Call Park  ....................................................................................................................................................... 2-42
Call Park - System .............................................................................................................................. 2-42
Call Park Recall Timer  ...................................................................................................................... 2-43
Call Park - Personal  ........................................................................................................................... 2-43
Call Park - Station  .............................................................................................................................. 2-45
Call Pickup  .................................................................................................................................................. 2-46
Directed Call Pickup ......................................................................................................................... 2-47
Group Call Pickup  ............................................................................................................................. 2-48
Call Transfer  ............................................................................................................................................... 2-49
Ringback on Transfer ....................................................................................................................... 2-50
Unanswered CO Call Transfer ....................................................................................................... 2-51
Camp On  ..................................................................................................................................................... 2-52
Camp On Button Flash Rate .......................................................................................................... 2-53
Camp On Recall  ................................................................................................................................. 2-53
Centrex/PBX ............................................................................................................................................... 2-54
CO / PBX Programming  .................................................................................................................. 2-54
Off-Hook Preference  ........................................................................................................................ 2-55
Private Line Appearance  ................................................................................................................ 2-55
Programming 

, #, and Hook-Flashes into Speed Dial ....................................................... 2-55
Centrex/PBX Flash  ............................................................................................................................ 2-55
Centrex/PBX Flash Timer ................................................................................................................ 2-56
Centrex / PBX Transfer  .................................................................................................................... 2-56
PBX Dialing Codes  ............................................................................................................................ 2-57
Class Of Service  ......................................................................................................................................... 2-58
Class of Service - CO Line  ............................................................................................................... 2-59
Station Day Class of Service  .......................................................................................................... 2-60
Station Night Class of Service ....................................................................................................... 2-61
CO Flexible Port Assignment  ............................................................................................................... 2-64
CO Line - Access  ....................................................................................................................................... 2-66
CO Line Attributes  ................................................................................................................................... 2-67
Initialize CO Line Attributes  .......................................................................................................... 2-67
Print CO Line Attributes  ................................................................................................................. 2-69
CO Line DTMF Sending  .......................................................................................................................... 2-70
DTMF / Dial Pulse Programming  .................................................................................................2-70 
						

							Contentsiii
DTMF On/Off Time Operation  ...................................................................................................... 2-71
CO Line Group  ........................................................................................................................................... 2-72
Line Group Access - Station  .......................................................................................................... 2-72
CO Line Group Programming ....................................................................................................... 2-74
CO Line - Identification  .......................................................................................................................... 2-75
CO Line Identification Display  ...................................................................................................... 2-75
CO Line - Incoming Ringing Assignment  ........................................................................................ 2-77
CO Line Ringing Assignments ...................................................................................................... 2-77
Incoming CO Line Ringing - Setting Flash Rate  ..................................................................... 2-79
Display Ring Assignments  ............................................................................................................. 2-79
Release Timer  ..................................................................................................................................... 2-81
Reseize Timer  ..................................................................................................................................... 2-82
Guard Timer  ........................................................................................................................................ 2-82
Seize Timer  .......................................................................................................................................... 2-83
Transmit Volume ............................................................................................................................... 2-83
CO Line Loop and Pool Buttons .......................................................................................................... 2-84
In-Use Hold (I-Hold) Flash Rate  .................................................................................................... 2-86
CO Line - Loop Supervision  .................................................................................................................. 2-87
Loop Supervision Programming  ................................................................................................. 2-87
CO Line - Queue ........................................................................................................................................ 2-88
Line Queuing  ...................................................................................................................................... 2-88
CO Line Queue Button Flash Rate ...............................................................................................2-90
CO Line - Ringing Options  .................................................................................................................... 2-90
Transfer CO Ringing  ......................................................................................................................... 2-92
Recall CO Ringing  ............................................................................................................................. 2-92
Queued CO Ringing Flash Rate .................................................................................................... 2-93
Reminder Ring Timer ....................................................................................................................... 2-93
CO Direction  ....................................................................................................................................... 2-94
CO Port Parameters  ................................................................................................................................. 2-95
Initialize CO Port Assignments / Flexible Numbering Assignments  .............................. 2-95
Print CO Port Parameters and Feature Codes  ........................................................................ 2-96
CO Ring Detect Timer  ............................................................................................................................. 2-97
Conference ................................................................................................................................................. 2-97
Conference Enable/Disable  .......................................................................................................... 2-98
Conference / DISA Timer  ................................................................................................................ 2-99
Conference Combinations  ............................................................................................................ 2-100
Cordless Key Telephone Unit Feature Button  ............................................................................... 2-102
Database Administration  ...................................................................................................................... 2-103
Administration Access  .................................................................................................................... 2-103
Administration Password ............................................................................................................... 2-105
Database Printout (Dump)  ................................................................................................................... 2-106
Dial Pulse Sending  ................................................................................................................................... 2-107
Dial Pulse Parameters ...................................................................................................................... 2-107
Pulse Dial Inter-Digit Timer  ........................................................................................................... 2-108
Pulse-to-Tone Switchover  ............................................................................................................. 2-108 
						

							ivContents
Direct Inward Dialing  .............................................................................................................................. 2-108
DID Phone Number .......................................................................................................................... 2-111
Name Assigned to DID Number  .................................................................................................. 2-112
Erasing a DID Table Entry  ............................................................................................................... 2-112
DID/ICLID Ringing Assignments .................................................................................................. 2-113
View DID/ICLID Ringing Assignments ....................................................................................... 2-114
DID Digits ............................................................................................................................................. 2-116
DID Incoming Signaling  ................................................................................................................. 2-116
DID/TIE Signaling  .............................................................................................................................. 2-117
DID Collect Timer  .............................................................................................................................. 2-118
Initialize DID-TIE Parameters  ........................................................................................................ 2-119
Print DID-TIE Parameters ................................................................................................................ 2-119
Direct Inward System Access (DISA)  ................................................................................................. 2-120
DISA Access Code  ............................................................................................................................. 2-120
DISA Programming  .......................................................................................................................... 2-121
DISA Call Forwarding ....................................................................................................................... 2-122
DISA CO-to-CO  ................................................................................................................................... 2-122
Direct Station Selection / Busy Lamp Field  ..................................................................................... 2-124
Direct Transfer Mode  .............................................................................................................................. 2-124
Directory Dial ............................................................................................................................................. 2-125
Initialize Directory Dial Table Parameters  ................................................................................ 2-129
Print Directory Dial Table Parameters  ....................................................................................... 2-130
Dial-By-Name ..................................................................................................................................... 2-131
Distinctive Ringing  .................................................................................................................................. 2-132
CO Line Distinctive Ring Tone  ...................................................................................................... 2-132
Enabling/Disabling Distinctive Ring Tone  ............................................................................... 2-134
Ring Tone - Station (User Selectable)  ........................................................................................ 2-134
Do Not Disturb  .......................................................................................................................................... 2-136
One-Time Do Not Disturb  .............................................................................................................. 2-138
Do Not Disturb Button Flash Rate ............................................................................................... 2-138
Do Not Disturb - DSS / BLF Flash Rate  ....................................................................................... 2-139
Executive Override  .................................................................................................................................. 2-139
Executive Override - Enable/Disable  ......................................................................................... 2-139
Executive Override Blocking  ......................................................................................................... 2-142
Executive Override Warning Tone  .............................................................................................. 2-143
Barge-In Warn Tone  ......................................................................................................................... 2-144
Executive / Secretary Pairs  .................................................................................................................... 2-145
External Day Ring  ..................................................................................................................................... 2-146
External Night Ring  ................................................................................................................................. 2-146
Fixed Station/Port Number  .................................................................................................................. 2-147
Flash Rates (Programmable)  ................................................................................................................ 2-147
Flexible Button Assignment  ................................................................................................................. 2-148
Flexible Button ................................................................................................................................... 2-149
Display Flexible Buttons  ................................................................................................................. 2-153
Flexible Numbering  ................................................................................................................................ 2-156 
						

							Contentsv
Station Port Inquiry  .......................................................................................................................... 2-158
Group Listening  ........................................................................................................................................ 2-158
Headset Mode  ........................................................................................................................................... 2-159
Hold - Exclusive  ......................................................................................................................................... 2-160
Exclusive Hold Flash Rate ............................................................................................................... 2-161
Exclusive Hold Recall Timer ........................................................................................................... 2-161
Hold - Preference  ..................................................................................................................................... 2-162
Hold - System  ............................................................................................................................................ 2-162
System Hold Flash Rate  .................................................................................................................. 2-162
System Hold Recall Timer  .............................................................................................................. 2-163
Hot Keypad ................................................................................................................................................. 2-163
Hot Line / Ring Down  ............................................................................................................................. 2-163
Hunt Groups  .............................................................................................................................................. 2-164
Station / Pilot / Pilot All Ring -- Hunting Assignments  ........................................................ 2-165
Initialize Hunt Group Parameters ................................................................................................ 2-166
Print Hunt Group Parameters  ....................................................................................................... 2-166
Idle Speaker Mode  ................................................................................................................................... 2-167
Incoming Calling Line Identification  ................................................................................................. 2-167
Intercom ...................................................................................................................................................... 2-168
Intercom Calling  ................................................................................................................................ 2-169
Incoming Intercom Ringing Flash Rate  .................................................................................... 2-170
Intercom Hold Button Flash Rate  ................................................................................................ 2-171
Intercom Signaling Select .............................................................................................................. 2-171
Intercom Transfer  ............................................................................................................................. 2-172
Inter-Digit Time-Out  ............................................................................................................................... 2-172
ISDN .............................................................................................................................................................. 2-173
Extended Key Telephone Service  ............................................................................................... 2-173
Directory Number - BRI  ................................................................................................................... 2-175
SPID ........................................................................................................................................................ 2-176
ISDN Programming  - Page A ............................................................................................................... 2-177
Basic Rate Interface (BRI) CO Type  .............................................................................................. 2-178
Primary Rate Interface (PRI) CO Type ......................................................................................... 2-179
Framing ................................................................................................................................................ 2-179
NT / TE Mode  ...................................................................................................................................... 2-180
Power .................................................................................................................................................... 2-180
Directory Number - PRI  ................................................................................................................... 2-181
Max Out I-Frames .............................................................................................................................. 2-181
Leading 1  ............................................................................................................................................. 2-181
Leading 011  ........................................................................................................................................ 2-182
BRI 7/8 Digit or PRI 7/11 Digit Number Plan  ........................................................................... 2-182
Calling Number  ................................................................................................................................. 2-183
Loopback ............................................................................................................................................. 2-183
BRI 10-Digit Number Plan  .............................................................................................................. 2-184
BRI 11-Digit Number Plan  .............................................................................................................. 2-184
ISDN Programming - Page B  ................................................................................................................ 2-185 
						

							viContents
Maximum Number Retransmission  ........................................................................................... 2-186
Maximum Octets ............................................................................................................................... 2-186
Maximum TEI Request  .................................................................................................................... 2-187
Maximum XID Retransmission  ..................................................................................................... 2-187
T-200 ...................................................................................................................................................... 2-187
Minimum TEI ID Check Message  ................................................................................................. 2-188
Minimum TEI ID Request ................................................................................................................ 2-188
Message Exchange Timer  .............................................................................................................. 2-188
Minimum XID Retransmission ...................................................................................................... 2-189
Inter-Digit T / O  .................................................................................................................................. 2-189
Set-Up Timer ....................................................................................................................................... 2-190
Disconnect Timer  .............................................................................................................................. 2-190
Release Request  ................................................................................................................................ 2-191
Link Disconnect  ................................................................................................................................. 2-191
Call Proceeding .................................................................................................................................. 2-191
Connect Request ............................................................................................................................... 2-192
Restart Request Timer  ..................................................................................................................... 2-192
Initialize ISDN/VoIP Parameters ................................................................................................... 2-193
Print ISDN/VoIP Parameters  .......................................................................................................... 2-195
Keyset Mode  .............................................................................................................................................. 2-196
Last Number Redial  ................................................................................................................................. 2-199
LCD ................................................................................................................................................................ 2-199
LCD Display - Contrast  .................................................................................................................... 2-199
LCD Interactive Display  .................................................................................................................. 2-200
Leading Digit  ............................................................................................................................................. 2-206
Least Cost Routing ................................................................................................................................... 2-207
Message Wait  ............................................................................................................................................ 2-209
Message Waiting Reminder Tone  ...................................................................................................... 2-210
Music-On-Hold .......................................................................................................................................... 2-210
MOH Assignments ............................................................................................................................ 2-210
Music-On-Hold - Enable/Disable  ................................................................................................. 2-211
Music-On-Hold (per CO Line)  ....................................................................................................... 2-212
Mute Key  ..................................................................................................................................................... 2-213
Name In Display ........................................................................................................................................ 2-214
Name / Number Display At Idle  ................................................................................................... 2-215
Name / Number Translation Table  .................................................................................................... 2-216
Networking Tables  .................................................................................................................................. 2-218
Night Service  ............................................................................................................................................. 2-218
Automatic / Manual Operation .................................................................................................... 2-219
Day of Week Programming  ........................................................................................................... 2-220
Automatic Night Mode Operation  ............................................................................................. 2-220
External Night Ringing .................................................................................................................... 2-220
Manual Operation  ............................................................................................................................ 2-220
Night Class of Service (COS)  .......................................................................................................... 2-220
Night Ringing Assignments  .......................................................................................................... 2-220 
						

							Contentsvii
Universal Night Answer (UNA)  ..................................................................................................... 2-220
Weekly Night Mode Schedule  ...................................................................................................... 2-220
Off-Hook Signaling  .................................................................................................................................. 2-221
Off-Hook Voice Over  ............................................................................................................................... 2-221
Outside Calls  .............................................................................................................................................. 2-225
Paging .......................................................................................................................................................... 2-225
Paging Access  .................................................................................................................................... 2-227
Paging - Meet Me  .............................................................................................................................. 2-228
Paging Time-Out Timer  .................................................................................................................. 2-228
Page Warning Tone .......................................................................................................................... 2-229
Paging Zone(s)  ................................................................................................................................... 2-229
Pause Timer  ................................................................................................................................................ 2-231
Personal Messages  .................................................................................................................................. 2-231
Pre-assigned Messages ................................................................................................................... 2-231
Custom Messages  ............................................................................................................................. 2-232
Date and Time Entry Messages .................................................................................................... 2-233
Scrollable Canned Messages  ........................................................................................................ 2-234
Personal Messages Flexible Button ............................................................................................ 2-236
Preferred Line Answer  ............................................................................................................................ 2-236
Privacy Release .......................................................................................................................................... 2-238
Per CO Line Option ........................................................................................................................... 2-238
Per Station Option  ............................................................................................................................ 2-240
Private Line ................................................................................................................................................. 2-242
Recall ............................................................................................................................................................ 2-242
Answering a Recall  ........................................................................................................................... 2-242
Transfer Recall Timer  ....................................................................................................................... 2-242
Repeat Redial  ............................................................................................................................................. 2-243
Relay Programming  ................................................................................................................................ 2-244
Remote Administration  ......................................................................................................................... 2-245
Program Mode Entry  ....................................................................................................................... 2-245
Modem Answer Timer ..................................................................................................................... 2-245
Database Upload/Download ........................................................................................................ 2-246
Remote System Monitor And Maintenance  ................................................................................... 2-246
Maintenance ....................................................................................................................................... 2-246
Monitor ................................................................................................................................................. 2-246
Ring Down/Hot Line/Off-Hook Preference ..................................................................................... 2-247
Save Number Redial (SNR)  .................................................................................................................... 2-250
Serial Number (MPB) ............................................................................................................................... 2-251
Single Line Telephone ............................................................................................................................ 2-251
Compatibility ...................................................................................................................................... 2-251
SLT DTMF Receiver Timer  .............................................................................................................. 2-251
SLT Hook Flash Timer  ...................................................................................................................... 2-252
SLT Hook Flash Bounce Timer  ...................................................................................................... 2-252
Software Identification (MPB) .............................................................................................................. 2-253
Software Version (MPB)  ......................................................................................................................... 2-254 
						

							viiiContents
Speakerphone ........................................................................................................................................... 2-254
Speakerphone Options ................................................................................................................... 2-254
Speakerphone Operation  .............................................................................................................. 2-256
Speed Dial ................................................................................................................................................... 2-256
Station Speed Dial Numbers  ........................................................................................................ 2-256
System Speed Dial Access  ............................................................................................................. 2-258
System Speed Bin Access ............................................................................................................... 2-260
Speed Bins/Chaining  ....................................................................................................................... 2-261
Initialize System/Station Speed Numbers  ............................................................................... 2-261
Print System Speed Numbers  ...................................................................................................... 2-262
Station Attributes ..................................................................................................................................... 2-263
Initialize Station Attributes ............................................................................................................ 2-263
Print Station Attributes  ................................................................................................................... 2-265
Station Identification  .............................................................................................................................. 2-266
Station ID Lock  ................................................................................................................................... 2-268
Station Message Detail Recording  ..................................................................................................... 2-269
SMDR Enable / Disable .................................................................................................................... 2-271
Long Distance / All Calls  ................................................................................................................. 2-272
Character Print Assignment  .......................................................................................................... 2-272
Baud Rate Display  ............................................................................................................................. 2-272
SMDR Port Assignments ................................................................................................................. 2-273
SMDR Call Qualification Timer  ..................................................................................................... 2-273
Station Relocation  ................................................................................................................................... 2-274
System Parameters  .................................................................................................................................. 2-275
Initialize System Parameters  ......................................................................................................... 2-275
Print System Parameters  ................................................................................................................ 2-279
System Reset .............................................................................................................................................. 2-281
T-1 Trunking  ............................................................................................................................................... 2-282
T-1 Signaling Type  ............................................................................................................................ 2-282
T-1 Ringback Option  ........................................................................................................................ 2-284
T-1 Dial Tone Option  ....................................................................................................................... 2-284
Wink Timer  .......................................................................................................................................... 2-285
T-1 Collect Timer  ............................................................................................................................... 2-286
T-1 Incoming Signaling ................................................................................................................... 2-286
T-1 Framing Type  .............................................................................................................................. 2-287
T-1/ISDN Alarm Programming  ............................................................................................................ 2-288
Enable/Disable (Carrier Loss Alarm)  ...........................................................................................2-289
Blue Alarm  ........................................................................................................................................... 2-289
Yellow Alarm  ...................................................................................................................................... 2-290
Red Alarm  ............................................................................................................................................ 2-290
Bipolar Variations Alarm  ................................................................................................................. 2-291
Frame Slip Alarm  ............................................................................................................................... 2-291
Data Errors Alarm  .............................................................................................................................. 2-292
Clear Alarm .......................................................................................................................................... 2-292
Minor Alarm  ........................................................................................................................................ 2-293