Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

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Chapter 2 - Features and Operation
DID/ICLID Ringing Assignments
Description
ICLID Ringing Assignments let you change the ring assignment based on the incoming 
number received. This feature permits you to select from 500 ringing routes for each entry in 
the name to number translation table and DID table (Flash 55). For example, this feature 
could be used to reroute selected customers to a specific ACD or UCD group and bypass the 
general Attendant.
The Direct Inward Dialing (DID) feature permits one-way direct inward dialing access to 
stations on specific DID lines from the public telephone network, without going through an 
Attendant answering position. DID capabilities refer to incoming calls only.
The system accepts 3-7 digits from the Central Office. This lets the number and name field of 
the LCD display on a DID. Calls are identified in the SMDR field as answered (I) or Unanswered 
(U) followed by the DID number. At least one DTMF receiver must be installed.
Programming Steps
1. Press FLASH and dial [43]. The following message displays:
000 = Route Number (000–499)
DDDD = 3- or 4-Digit Ringing Destination Number
R = Ringing Type
2. Press the RING ASSIGNMENT flexible button (FLASH 43, Button #1). LED #1 is lit 
indicating Route 000 is ready for programming.
RINGING
ASSIGNMENTS

1Q
2W
3E
4R

5T
6Y
7U
8I

9O
10 P
11 A
12 S

13 D
14 F
15 G
16 H
DISPLAY RINGING
ASSIGNMENTSNEXT ROUTE
NUMBERPREVIOUS ROUTE
NUMBERSELECT ROUTE
NUMBER

17 J
18 K
19 L
20 ;

21 Z
22 X
23 C
24 V
ROUTE  000   DDDDR 
						

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3. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by HOLD. A 
confirmation tone sounds and the display updates.
* Internal flexible numbers range = 100-8999
** Remote device numbers can be any numbers between 1000-8999, excluding those numbers assigned for internal use.
a For Remote Voice Mail Ring Assignment, refer to Flash 67.
View DID/ICLID Ringing Assignments
Description
Keysets designated to ring on an incoming CO line but not designated to ring on the
DID/ICLID ring, may receive a ring cycle before the call is moved. The same ringing 
restrictions applied to CO line ringing are applied to DID/ICLID ringing.
Programming Steps
1. Press FLASH 43, Button #17 to display ring assignments. Assignments are displayed in 
sets of five, up to the number programmed. Press FLASH 43, Button #17 additional 
times to cycle to the next group of five ring assignments.
Table 2-7: DID/ICLID Ringing Assignments
Valid 3- and 4-Digit Destinations (DDD) and (DDDD) Valid Ring Types (R)
System Speed Bins [9020–9999], for Off-Net Ringing [0] = No Ring; unassigned; or to delete a station
Flexible Extension Numbers* [1] = Day Ring [D]
Flexible Numbers for Voice Mail Groups 1–8* 
a[2] = Night Ring [N]
Flexible Numbers for Hunt Groups 1–8* [3] = Day/Night Ring [DN]
Flexible Numbers for Direct Ringing to Modem* [4] = Special Only [S]
Flexible Numbers for ACD Groups 1–16* [5] = Day/Special [DS]
Flexible Numbers for UCD Groups 1–8* [6] = Night/Special [NS]
Remote Device Numbers**  [7] = All Modes [Day/Night/Special [A]
Local Number/Name Translation Table Number [600-799] 
						

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XDDDD = Destination type ID letter fllowed by number to be dialed:
     [F]] plus Fixed Number, e.g., F102
     [H] plus Hunt Group Number, e.g., H6700
     [M] plus Modem Extension Number, e.g., M6099 (default = M499N)
     [R] plus Recorded Announcement Extension Number, e.g., R6020
     [S] plus Station Number, e.g., S6002
     [U] plus UCD/ACD Group/Agent Number, e.g., U6034
     [V] plus Voice Mail Group Number, e.g., V6899
     [B] plus Speed Bin Number, e.g., B9990
RR:
     [0] = No Ring
     [D] = Day Ring
     [N] = Night Ring
     [DN] = Day/Night Ring
     [S] = Special Only
     [DS] = Day/Special
     [NS] = Night/Special
     [A] = All Modes (Day/Night/Special)
Multiple station assignments are accomplished by assigning another destination with 
ring status, DDDDR, and pressing HOLD. This can be done for up to the maximum 
number of stations on the system.
To advance to the next route:
Press the NEXT flexible button (FLASH 43, Button #18) to advance to the next DID/ICLID 
Route number.
To return to a previous route:
Press the PREVIOUS flexible button (FLASH 43, Button #19) to return to the previous
DID/ICLID Route number.
To select a different route:
1. Press the SELECT ROUTE NUMBER flexible button (FLASH 43, Button #20) to select the 
desired route number.
2. Enter a valid DID/ICLID route number ([000–499] for XTS systems).
3. Press HOLD to change to the different route entered. A confirmation tone sounds.
DEFAULT … No destinations or ringing assignments exist.
ROUTE   000   XDDDDRR   XDDDDRR
XDDDDRR    XDDDDRR     XDDDDRR 
						

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DID Digits
Description
The DID Digits option allows the installer to adjust the amount of DID Digits received from 
the CO. This amount is used by all DID trunks in the system.
The DID Translation table can be programmed to determine the number of digits used for 
the routing of a DID call.
Programming Steps
To change the number of DID Digits:
1. Press the DID DIGITS flexible button (FLASH 41, Button #3). The following message is 
shown on the display phone:
2. Enter a valid number (3–7) on the dial pad which corresponds to the number of digits 
used for the routing of the DID Number.
3. Press the HOLD button to save the entry. A confirmation tone sounds and the display 
updates.
DEFAULT … Number of DID digits is set to 3.
DID Incoming Signaling
Description
The DID Incoming Signal option allows the installer to determine the type of incoming 
signaling used by all T-1 trunks in the system.
Programming Steps
DTMF is the DID Signaling type used for DID Trunks. Do not change the default setting of 
DTMF unless instructed to do so by technical support.
1. Press the DID INCOMING SIGNALING flexible button (FLASH 41, Button #5) for 
programming the type of DID signaling desired.
The following message is shown on the display phone:
2. Enter a 0 or 1 on the dial pad.
[0] = Not applicable (reserved for future use)
[1] = DTMF
At least one DTMF receiver MUST be installed in the system
DID  DIGITS 3-7
3
DID  INC  SIGNALING 0-1
DTMF 
						

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3. Press the HOLD button to save the entry. A confirmation tone sounds and the display 
updates.
DEFAULT … DID Incoming Signaling type is set for DTMF.
DID/TIE Signaling
Description
The DID/TIE Signaling feature can be programmed for one-way direct access inward dialing 
access to specific stations on specific DID lines without going through an Attendant 
answering position.
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 (Page A) is lit. The following message displays to indicate current 
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press FLASH 40, Page A, Button #14. The following message displays:
5. Dial a valid number (0-2) on the dial pad.
[0] = Immediate Start
[1] = Wink Start
[2] = Delay Start
6. Press HOLD to save the entry.
DEFAULT … DID/TIE Signaling is set to Wink Start.
CO   LIN E  AT TRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  A
ENTER  BUTTON  NUMBER
DID/TIE  SIGNALING 0-2
WINK 
						

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DID Collect Timer
Description
The DID Collect Timer is only used when the DID Incoming Signaling is set for dial pulse. This 
is a time-out timer that looks at the incoming digits one digit at a time. If a second digit isn’t 
detected within the 150ms, the telephone system attempts to process that digit. If a second 
digit is detected, the system waits 150ms to see if a third digit is received. Otherwise, the 
telephone system attempts to process the two digits already received. This process continues 
until no additional digits are received and the time-out timer expires. The DID Collect Timer 
setting is variable from 100ms to 2.0 seconds.
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press Button #21 to select Page C. The display updates. The following message displays to 
indicate current programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DID COLLECT TIMER Button (FLASH 40, Page C, Button #9) in the flexible 
button field. The following message displays:
5. Enter a valid number on the dial pad that corresponds to 010–200 (100 ms to 2.0 
seconds).
6. Press HOLD button to save entry. A confirmation tone sounds and the display updates.
DEFAULT … DID Collect Timer is set for 150 milliseconds.
CO   LIN E  AT TRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  C
ENTER  BUTTON  NUMBER
DID  COLLECT  TIMER 010-200
015 
						

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Initialize DID-TIE Parameters
Description
The DID-TIE Parameters and Timers may be initialized, setting all data fields to their original 
default values.
Programming Steps
1. Press the DID-TIE PARAMETERS flexible button (FLASH 80, Button #13). The following 
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Print DID-TIE Parameters
Description
The Print DID-TIE command dumps the entire database as a permanent record which can 
serve as a hard copy of the database. The system baud rate must match that of the printer or 
receiving device.
When printing the DID-TIE Timers, the following data is printed:

DID Parameters and Timers

TIE Line Parameters and Timers
Table 2-8: DID-TIE Parameter Defaults
Program CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 41 MISCELLANEOUS CO PARAMETERS
1 Dial Pulse Parameters 60/40 10 pps
3DID Digits 3
5 DID Incoming Signal DTMF
6T-1 Incoming Signal DTMF
7T-1 Framing Type D4SF-AMI
INITIALIZE DID-TIE TMRS
PRESS HOLD
DID SIGNALING - WINK
DID DIGITS - 3
TIE SIGNALING - WINK
DID INC SIGNALING - DTMF
TIE INC SIGNALING - DTMF
T1 INC SIGNALING - DTMF
Figure 2-7: DID-TIE Parameters Printout 
						

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Programming Steps
1. Press the DID-TIE PARAMETERS flexible button (FLASH 85, Button #14). The following 
message displays:
2. To print the DID-TIE Parameters, press the HOLD button. The following message displays:
When the system has finished sending the requested information to the printer, 
confirmation tone sounds.
Direct Inward System Access (DISA)
The XTS allows programming of an unlimited number of outside line calls to provide direct 
access to the system. DISA callers may access LCR, All Internal/External Paging, All Call 
Paging, Call Park Pick-Up, and Meet-Me Paging. A DTMF receiver must be available for DISA 
operation. The duration of a trunk-to-trunk DISA call can be set by system administrator.
Incoming DISA callers may access all line groups such as FX or WATS lines or other outgoing 
services while away from the office.
DISA callers may dial any station directly without going through the Attendant.
DISA Access Code
Description
The DISA Access Code feature permits assigning a 3-digit access code to the system. Anyone 
calling on a DISA line must use this code to gain access to system features. To disable the 
DISA access code, enter (#) three times. Use of this feature with or without access code can be 
abused by callers.
Programming Steps
1. Press the DISA ACCESS CODE flexible button (FLASH 20, Button #1). The following 
message displays:
2. Enter a valid number (000–999) on the dial pad for the DISA access code.
PRINT DID/TIE TMRS
PRESS HOLD
PRINTING DID/TIE TMRS
Vodavi has taken precautions to prevent fraud by requiring a security code for this 
feature. However, it is may still be vulnerable to fraud.
DISA  ACCESS  CODE
100 
						

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3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … 100 is the assigned access code.
DISA Programming
Description
Each CO can be assigned as a DISA line using 1 of the 5 DISA types available.

DISA can be programmed using Range programming.

DISA callers are subject to the Class of Service placed on the line accessed for out dialing.

The system administrator can control the call duration after establishing a Trunk-to-Trunk 
call. 

After expiration of the Conference Timer, a tone is presented to both DISA parties, then 
one minute later the system automatically releases both trunks.

The Conference Timer does not affect or control a DISA-to-Station call.
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 (Page A) is lit. The following message displays to indicate current 
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DISA flexible button (FLASH 40, Page A, Button #7).
CO   LIN E  AT TRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines (001-144) are 
selected.
XXX - XXX  PAGE  A
ENTER  BUTTON  NUMBER 
						

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5. Enter a valid number (0-5) on the dial pad to indicate type of DISA desired.
[0] = No DISA
[1] = 24-Hour DISA
[2] = Night DISA
[3] = 24-Hour DISA with forwarding
[4] = Night DISA with forwarding
[5] = Telecenter 24-Hour DISA with forwarding (requires optional software)
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … No outside lines are assigned as DISA lines.
DISA Call Forwarding
Four options are available for a DISA line: 1) 24-hour, 2) night, 3) 24-hour with forwarding,
4) or night with forwarding. The CO line ringing at a station follows preset forward or no-
answer call forward using the preset forward timer the same as an initially ringing CO line 
does. It follows direct forward and busy forward the same as an initially ringing CO line. If the 
preset forward timer is set to 00 (disabled) the first forward of the DISA ringing call at a 
station takes 15 seconds.
DISA CO-to-CO
Description
The DISA CO-to-CO (or Conference) option on the CO line governs a DISA caller’s ability to 
access other outside lines. CO lines must have DISA CO-to-CO enabled to allow a DISA caller 
to establish an outgoing CO-to-CO connection. This allows for specific CO line access 
restriction on DISA calls. A station with Conference enabled can initiate a conference on CO 
lines regardless of the CO line conference marking.
The CO line conference flag affects a DISA caller’s ability to access outgoing CO lines as 
shown in the following table:
DISA  TYPE 0-5
NONE
Table 2-9: CO Line Conference Flag
Incoming DISA CO
DISA Caller Attempts to Access
CO-to-CO Enabled CO-to-CO Disabled
CO-to-CO Enabled Call Allowed Call Denied
CO-to-CO Disabled Call Denied Call Denied