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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Database Administration2-103 Chapter 2 - Features and Operation 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the CORDLESS KEY flexible button (Button #17) to assign the FEAT Buttons. The following message displays: XX = Assigned FEAT Button (01-24 = Button 1-24, 01-30 for Large Screen Display telephone) 00 = None DEFAULT … No button (00) is assigned to the FEAT. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Database Administration Administration Access Description The Administration Access feature allows a station to access Database Administration. Each station can be enabled/disabled for system programming. Related Information Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number CORDLESS KEY BTN 00-30 XX Station 100 always has programming access regardless of this setting. Quick Reference Flash 86 Upload/Download Routine (Refer to “Database Upload/ Download Routine” on page E-6.)
2-104Database Administration Chapter 2 - Features and Operation Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press the ADMIN ACCESS flexible button (Button #18). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disable [1] = Enable 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … This feature is disabled. Conditions » A 24-button digital display telephone must be used for programming. » The Elite 30-Button Display Telephone cannot be used for programming. » The Electronic Telephone cannot be used for admin programming. » The Single Line Telephone cannot be used for admin programming. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number ADMIN ACCESS 0-1 DISABLED
Database Administration2-105 Chapter 2 - Features and Operation » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Administration Password Description The password used to enter customer database programming can be customized by the programmer. This lets the system administrator block unauthorized personnel from entering database admin. Programming Steps 1. Press the ADMIN PASSWORD flexible button (FLASH 20, Button #2). The following message displays: 2. Enter a valid number on the dial pad that corresponds with 0000-9999. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Admin Password is set for 3226. Operation On the dial pad, press [][] plus dial the valid Admin Password. A confirmation tone sounds. Care should be taken when changing the programming password so authorized personnel are not locked out, which could prevent or delay them from making necessary programming changes. ADMIN PASSWORD 3226
2-106Database Printout (Dump) Chapter 2 - Features and Operation Database Printout (Dump) Description Through a system programming command, either portions of or a complete database dump can be printed using the RS-232C connector located on the Master Processor Board (MPB), on the XTS. The Print System Database command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. Printing the entire database takes a while to print. The database is printed in the following order: Programming Steps 1. Press the ENTIRE SYSTEM flexible button (FLASH 85, Button #8). The following message displays: 2. To print the entire database, press the HOLD button. The display updates to indicate what portion of the database is printing. 3. When the system finishes sending the database to the printer, a confirmation tone sounds. 1. All System Parameters 2. All CO Line Programming 3. All CO Ports 4. All Station Attributes 5. All Station Ports 6. Exception Tables (Allow/Deny/Special) 7. System Speed Dial Numbers 8. ICLID Ringing Assignment Table 9. Directory Dialing Table 10. Hunt Group Parameters (Bins 9020–9999) 11. LCR Tables 12. ICLID Parameters and Table(s) 13. ACD* or UCD Group Parameters 14. Voice Mail Group Parameters 15. DID Translation Table 16. DID-TIE Timers 17. Verified Account Codes Table *This feature is available with optional software. PRINT DATABASE PRESS HOLD
Dial Pulse Sending2-107 Chapter 2 - Features and Operation Dial Pulse Sending Description Each CO interface circuit for outside lines can be programmed to send dial pulse or DTMF signals. Dialing speed and break/make ratios are programmable. Dial Pulse Parameters Description The Dial Pulse option lets the installer adjust the dial pulse ratio and speed when using dial pulse (rotary) type signaling. By default, all lines are DTMF (tone) signaling. If pulse dialing is required, the individual outside line must be programmed for Dial Pulse (DP). When Dial Pulse is selected, this system-wide parameter must be set to determine the break/make ratio and the dial speed of the dial pulse signal. Programming Steps 1. Press the DIAL PULSE flexible button (FLASH 41, Button #1). The following message displays: 2. Enter a valid number (0–3) which corresponds with the following entries: [0] = 60/40 (RATIO), 10 pps (SPEED) [1] = 66/33 (RATIO), 10 pps (SPEED) [2] = 60/40 (RATIO), 20 pps (SPEED) [3] = 66/33 (RATIO), 20 pps (SPEED) 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … 60/40 10 pps This program code is only used when an outside (CO) line is programmed for Dial Pulse. DIAL PULSE 60 / 40 10 PPS
2-108Direct Inward Dialing Chapter 2 - Features and Operation Pulse Dial Inter-Digit Timer Description This governs the inter-digit time of the Pulse Dial Digits, rotary dial mode. The Pulse Dial Ring Timer setting is variable from 300-600 ms. Programming Steps 1. Press the PULSE DIAL I/D TIMER flexible button (FLASH 02, Button #5). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 300-600 ms. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Pulse Dial Ring Timer is set for 300 ms. Pulse-to-Tone Switchover Description When commanded, the system changes the signaling on an outside line from dial pulse to DTMF (tone), allowing the use of common carriers behind a dial pulse outside line. This can be done manually when dialing, or can be stored within a speed dial number. Operation To perform the change-over: Dial [ ] on the dial pad. The remaining digit(s) is sent using DTMF. (The Pulse-To-Tone Switchover command may also be included in a speed dial bin.) Direct Inward Dialing Description This feature allows the number and name field of the LCD display on a direct inward dialing (DID) call to be presented to the ICLID port. Calls are identified in the SMDR field as Answered (I) or Unanswered (U) followed by the DID number. At least one DTMF receiver must be installed on the system. DID calls are treated as an incoming call and follow the same rules established for CO lines. DID information transferred from the network is captured and translated to direct a specific DID number to a specific station, ACD or Hunt group of stations, or Voice Mail group. The DID call appears at the destination station under an assigned LOOP or CO button. When receiving a DID call, the destination station hears the CO line ringing and the assigned CO or LOOP button flashes at the incoming CO line flash rate. The destination station then presses the flashing CO or LOOP button, is connected to the incoming DID call, and CO line ringing stops and the LED for the CO or LOOP button lights steady. INT DIGIT PULSE 300-600 300
Direct Inward Dialing2-109 Chapter 2 - Features and Operation If the outside caller disconnects from a two-party conversation, the Central Office opens the loop and returns the line to idle state. The XTS Digital System detects the disconnect signal, release the line, and provides a busy tone to the keyset/SLT (unless the SLT is a VM port), and disconnects from the DID line. If the extension called hangs up the phone, the central office detects disconnects, and returns the line to the idle state. When entering DID Table programming, buttons on a digital phone are defined as shown: By default, all entries in the DID Table (000-999) have phone numbers assigned. Refer to Table 2-6: DID & ICLID Default Table Entries for additional information. The DID feature provides one-way direct inward dialing access to specific stations on specific DID lines from the public telephone network, without going through an Attendant answering position. DID capabilities refer to incoming calls only. The DID feature requires the DID Interface Board (DIDB) which provides four one-way DID circuits on the XTS. The system can accept from two to seven digits from the Central Office (CO). By default, all entries in the DID Table (000–999) have phone numbers assigned. The following table shows the default configuration for the DID Table entries and the ICLID Ringing assignments. ROUTE NUMBERPHONE NUMBERNAMECLEAR ENTRY 1Q2W3E4R BACK SPACE 5T6Y7U8I 9O10 P11 A12 S 13 D14 F15 G16 H UPDOWN 17 J18 K19 L20 ; 21 Z22 X23 C24 V
2-110Direct Inward Dialing Chapter 2 - Features and Operation Route 000 in the ICLID Ringing Assignment Table is used as the intercept route. Calls to numbers not contained in the DID table follow Route 000. If Route 000 is defaulted to None, the call follows Route 001. Route 001 is used as the Busy DID Route. DO NOT program any entries in this Route if you intend to provide a busy tone to callers dialing a busy DID/DVIS number. Programming Steps Press FLASH and dial [44]. The following message displays: [RRR] = Route Number (000-499) [###] = DID Number (Directory # from Central Office) [n...n] = Name Assigned to DID Number The top left button (ROUTE) in the flexible button field is lit for programming the Route number. The LEDs for the UP Button (FLASH 44, Button #18), the DOWN Button (FLASH 44, Button #19) is also lit. Table 2-6: DID & ICLID Default Table Entries DID Translation Table ICLID Translation Table DID Table EntryDefault Route(s)ICLID Table EntryDefault Destination 000-098 099 100-198 199 200-298 299 300-398 399 400-498 499 500-598 599 600-698 699 700-798 799 800-898 899 900-998 999100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199 100-198 199100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A 100A-198A 499A DID RRR XXXXXXX n......n
Direct Inward Dialing2-111 Chapter 2 - Features and Operation To change to a different DID Route Number: 1. Press either the UP Button (FLASH 44, Button #18), -or- Press the DOWN Button (FLASH 44, Button #19). 2. Enter a valid Route Number (000-499) to be associated with the DID Number. This Route Number is the same Route Number in the ICLID Ringing Assignments Table (FLASH 43) and determines the destination of the DID number associated with this Route Number. The display shows the route number as it is entered. 3. Press the HOLD button to save the entry. A confirmation tone sounds. DID Phone Number Programming Steps 1. Press the PHONE NUMBER flexible button (FLASH 44, Button #2) to program the DID Number. 2. Enter the DID Number to be associated with a valid Route Number (000–499). Up to 7digits can be entered. By default, only the last three digits are used for routing which is determined in Flash 45. 3. Use the BACK SPACE flexible button (FLASH 44, Button #5) to erase the current number or to correct for errors. 4. Press HOLD to save the entry. A confirmation tone sounds. If the DID number is already in the DID Translation Table, the Route Number associated with the DID number displays. By default, the DID Table is filled with numbers. If error tone is received when the HOLD button is pressed, the DID Table is full and an entry needs to be deleted to make room for this new phone number.
2-112Direct Inward Dialing Chapter 2 - Features and Operation Name Assigned to DID Number Programming Steps 1. Press the NAME flexible button (FLASH 44, Button #3) to enter the desired name for the DID trunk. Maximum length is 8-characters. 2. Press the HOLD button to update the database. A confirmation tone sounds. 3. Use the BACK SPACE flexible button (FLASH 44, Button #5) to erase the current letter to correct for errors. DID Name and Number Codes The display shows the DID name or number as it is entered. Figure 2-6: DID Name/Number Codes Erasing a DID Table Entry Programming Steps To clear entries from DID Table: 1. Press the CLEAR ENTRY Button (FLASH 44, Button #4) to clear an entire Phone Number, Name and Route from the DID Table. 2. Press the HOLD button to save the entry. A confirmation tone sounds. To change to a different DID Route: Press the UP button (FLASH 44, Button #18) to advance to the DID Route Number, -or- Press the DOWN button (FLASH 44, Button #19) to return to a previous DID Route Number. Other Codes 1 = 1# 8 = 8#“ = 01 * = *# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7 = 7#‘ = 14 & = *4 . = 24