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Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual
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Personal Messages2-233 Chapter 2 - Features and Operation To cancel a custom message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE SLT users can use custom messages (21-30) as described above. Unique custom messages (18-20) are not applicable. SLT users cancel the use of a custom message by using feature code 662. Conditions » This feature is not available to attendant stations. Date and Time Entry Messages Description Station users can activate certain messages that let users enter a specific time or return date. These messages appear on the calling station’s display to alert them of the desired party’s return time or date. Operation To activate a message with a custom return time or date: 1. Dial the Message Access code [633] on the dial pad. 2. Then dial the desired message number [11 - 17]. Users may activate the following messages and be prompted to enter a return time or date: [11] = Vacation Until: MM/DD [12] = Return: HH:MM xm or MM/DD [13] = On Trip Until: MM/DD [14] = M eeting Until: HH:MM xm [15] = At Home Until: HH:MM xm [16] = On Break Until: HH:MM xm [17] = At Lunch Until: HH:MM xm
2-234Personal Messages Chapter 2 - Features and Operation 3. Enter the date/time using buttons on the dial pad as shown in the following table. Figure 2-16: Other Keypad Codes (Date and Time) 4. Press HOLD to enter message. A confirmation tone is received and the DND button LED flashes. To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE Not applicable Scrollable Canned Messages Description The Scrollable Canned Message feature allows the user to use a single digit [#] or [] to scroll through the canned messages and select one. When the desired message is displayed, pressing the hold button places that message on the station LCD. This feature operates when the phone is in the idle mode only. This feature cannot be activated if the station is in the Call Forward or DND mode(s). This feature is not available to Attendant stations. Other Codes 1 = 1# 8 = 8#“ = 01 * = *# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7 = 7#‘ = 14 & = *4 . = 24
Personal Messages2-235 Chapter 2 - Features and Operation Operation To select a Scrollable Canned Message: 1. Dial [633]+[#] on the dial pad, -or- Press the PERSONAL MESSAGES button. Clear Messages is always first. The following message displays: 2. Press [#] to scroll through the messages or press [ ] to scroll backward through the list. 3. Scroll forward through the messages in the following order. The scroll is a rolodex-type scroll. 4. When the desired message is shown on the LCD display, pressing the HOLD button activates that message on your station. Confirmation tone sounds and the DND button LED flashes. To cancel the message: 1. Either dial the Personal Messages code [633] + [00], dial [662], or press the DND button. 2. Replace handset. DND button LED extinguishes. SINGLE LINE TELEPHONE Not applicable Conditions » The telephone receiving the message must be a display telephone. » When a message displays by a key telephone, the DND button LED flashes at 15 ipm. » When DND is invoked on the telephone the message cancels. » Message Access (with a desired message) may be assigned to a flexible button. » Messages may be entered while off-hook on a call if an intercom call is camped onto the station. This causes the station calling to see the message. » Messages are retained in battery protected area of memory in the event of power failure or system reset. CLEAR MESSAGES NEXT=# PREV=*SAVE=HOLD 1 - (Clear Messages) 7 - On Vacation 2-At Home 8-Return AM 3 - At Lunch 9 - Return PM 4 - In Meeting 10 - Return Next Week 5 - On Break 11 - Return Tomorrow 6-On Trip
2-236Preferred Line Answer Chapter 2 - Features and Operation Personal Messages Flexible Button Description You can program the code [633] onto a flexible button to speed access to select and use messages. Operation To program the Personal Messages Flexible Button: 1. Press the SPEED button twice. 2. Press the desired flexible button. LED flashes. 3. Dial [633]+[#] on the dial pad. A confirmation tone sounds. To use the flexible button, press that flexible button, then either: Dial the 2-digit message number (00-10 or 18-30) to activate the message. Confirmation tone sounds and DND button LED flashes. -or- Press [#] to scroll forward or [ ] to scroll backward through the list. When desired message is shown on the LCD, press HOLD to activate that message on your station. Confirmation tone sounds and DND button LED flashes SINGLE LINE TELEPHONE Not applicable Preferred Line Answer Description A station with Preferred Line Answer can answer any assigned outside, transferred, or recalling line, or queue callbacks by lifting the handset or pressing the ON/OFF button. The station MUST be physically ringing, to function properly. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER
Preferred Line Answer2-237 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press the PREF LINE ANSWER flexible button (Button #8). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Preferred Line Answer is enabled on all stations. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number PREF LINE ANSWER 0-1 ENABLED
2-238Privacy Release Chapter 2 - Features and Operation Privacy Release Description Privacy is insured on all communications in the system. If desired, the customer may elect to disable the Automatic Privacy feature, thus allowing up to seven other stations to join in on an existing CO Line conversations. Per CO Line Option Description The Per CO Line feature allows programming of each CO line individually for privacy. This feature is useful for maintaining security on such lines as data lines, private lines, or special circuits requiring privacy. If privacy is disabled on a CO line then, while in use, another station may enter the conversation simply by pressing the CO line button. A programmable warning tone is presented to all parties prior to actual cut-thru. The station attempting to enter the conversation must also have privacy disabled. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). Disabling of the privacy feature may be limited by federal, state or local law, so check the relevant laws in your area before disabling privacy. Table 2-20: CO Line Privacy Flag Station Attempting to Access CO LineCO Line in Use by Another Station Privacy Enabled Privacy Disabled Privacy Enabled Private (no cut-through)Private (no cut-through) Privacy Disabled Private (no cut-through)Privacy Release (cut-through allowed) CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.
Privacy Release2-239 Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the PRIVACY flexible button (FLASH 40, Page A, Button #5). 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. Disabling Privacy Function: The system can be programmed to eliminate CO Line Privacy, which allows another station to join existing outside line conversations as follows: Stations must have a direct CO line appearance to join CO line conversations in progress. A station must also have Privacy disabled before the system allows that station to enter an existing conversation. A programmed warning tone is presented to both parties prior to actual cut-through (Flash 06, Button 1). Up to seven other stations may join an existing conversation. The station joining the call receives a solid red LED indication. DEFAULT … Privacy is enabled for all CO Lines. XXX - XXX PAGE A ENTER BUTTON NUMBER PRIVACY 0-1 ENABLED Disabling the privacy feature may be limited by federal, state or local law, so check the relevant laws in your area before disabling privacy.
2-240Privacy Release Chapter 2 - Features and Operation Per Station Option Description The system provides privacy on all communications in the system which prevents other stations from accidentally entering an existing conversation. However, the system provides the ability for a station to join an existing outside CO line conversation (on a per station basis). Each station can be granted the privilege to join an existing CO line conversation by simply pressing the CO line button of a CO line in use. Privacy on an SLT can be useful in situations where a modem is using the SLT port for data transmission.Disabling this feature lets data transfer proceed without being interrupted with a Camp On tone. Both the station and the CO Line must have Privacy disabled before the system allows cut-through. If Privacy is disabled and a station joins an existing call, a programmable warming tone is presented to both parties prior to actual cut-through. If Privacy is disabled, up to seven other stations may join in on an existing conversation. Privacy is enabled for all stations in default. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: Table 2-21: Station Privacy Flag Station Attempting to Access CO LineCO Line in Use by Another Station Privacy Enabled Privacy Disabled Privacy Enabled Private (No Cut-through)Private (No Cut-through) Privacy Disabled Private (No Cut-through)Privacy Released (Cut-through Allowed) Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER
Privacy Release2-241 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press the PRIVACY flexible button (Button #5). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Privacy is enabled for all stations. SINGLE LINE TELEPHONES 1. Enter a 0 or 1 on the dial pad to enable/disable the Camp On feature. [0] = No Camp On is allowed [1] = Camp On is allowed 2. Press HOLD to save the entry. A confirmation tone sounds. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number PRIVACY 0-1 ENABLED Disabling the privacy feature may be limited by federal, state, and local law, so check the relevant laws in your area before disabling privacy.
2-242Private Line Chapter 2 - Features and Operation Private Line Description Private line programming allows certain lines to ring at a specific station only. When placed on Hold, these lines are active at the programmed station only. A private line can be transferred to other stations, provided the station receiving the call has a loop button or direct appearance of that CO line. Refer to “CO Line Group Programming” on page 2-74, “Line Group Access - Station” on page 2-72, and “Flexible Button Assignment” on page 2-148. Recall Answering a Recall Description When an outside line remains on hold for an extended period of time, a recalling ring reminder is sent back to the originating station first and if not answered, recalls the attendant station. Operation (If Preferred Line Answer is enabled, skip step 1.) 1. Press outside line, Loop or Pool button flashing at very fast rate. 2. Lift handset or press ON/OFF button to converse. Transfer Recall Timer Description The Transfer Recall Timer determines the time a transferred call rings at the station receiving the transfer before it recalls the station making the transfer. If unanswered by that station, the call recalls the attendant. The Transfer Recall Timer setting is variable from 000-300 seconds. A 000 entry disables the timer and there is no recall. Programming Steps 1. Press the TRANSFER RECALL flexible button (FLASH 01, Button #4). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 000-300 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Transfer Recall Timer is set for 45 seconds. TRANSFER RECALL 000-300 045