Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							LCD2-203
Chapter 2 - Features and Operation
Exclusive Hold
Do Not Disturb
Call Back
Outside Line Transfer
Message Waiting
Reply to a Message Waiting
Programmed Flash Command (F)
Programmed Pause Command (P)
Programmed Pulse-To-Tone 
Switchover (S)
* Features available with optional software
Table 2-18: Liquid Crystal Displays (LCD)
Function CALLING Station Display CALLED Station Display
LINE HOLDING
LINE XXX HH:MM am
DO NOT DISTURB STA XXX
MMM DD YY HH:MM am
DO NOT DISTURB ..(name)..
MMM DD YY HH:MM am
STA IN DO NOT DISTURB
MMM DD YY HH:MM am
CALL BACK FROM STA XXX
MMM DD YY HH:MM am
CALL BACK FROM ..(name)..
MMM DD YY HH:MM am
CALL FROM STA XXX
MMM DD YY HH:MM am
CALL FROM ..(name)..
MMM DD YY HH:MM am
TRANSFER FROM STA XXX
LINE XXX HH:MM am
TRANSFER FROM ..(name)..
LINE XXX HH:MM am
MSG: XXX XXX XXX XXX XXX
MMM DD YY HH:MM am
CALL TO STA XXX
MMM DD YY HH:MM am
CALL TO ..(name)..
MMM DD YY HH:MM am
CALL BACK FROM STA XXX
MMM DD YY HH:MM am
F*1
950777P1234567
SPEED XXXX HH:MM am
950777S1234567
SPEED XXXX HH:MM am 
						

							2-204LCD
Chapter 2 - Features and Operation
CO Line Queuing
Hunt Groups
ACD* or UCD Groups
Ringing CO Lines
Display Security
Station Forwarding Off-Net
Call to Station Forwarded Off-Net
(before and after a call is answered)
Calls in Queue
(supervisor)
Calls in Queue
(using dial code)
ACD* or UCD
* Features available with optional software
Table 2-18: Liquid Crystal Displays (LCD)
Function CALLING Station Display CALLED Station Display
PLACED IN QUEUE FOR
LINE XXX HH:MM am
QUEUE CALL BACK
LINE XXX HH:MM am
CALL TO STA XXX
VIA HUNT HH:MM am
CALL TO ..(name)..
VIA HUNT HH:MM am
CALL TO STA XXX
VIA ACD HH:MM am
CALL TO ..(name)..
VIA ACD HH:MM am
LINE RINGING
LINE XXX HH:MM am
DISPLAY SECURITY
LINE XXX HH:MM:SS
FORWARDED TO SPEED XXXX
MMM DD YY HH:MM am
FORWARDED OFF NET
LINE XXX CALLED 102
2331234
LINE XXX HH:MM:SS
FORWARDED TO SPEED XXXX
MMM DD YY HH:MM am
55X: CIQ: XX AGENT(S): XX
OLDEST CALL HH:MM:SS
ACD 55X 02 CALLS IN QUEUE
MMM DD YY HH:MM am 
						

							LCD2-205
Chapter 2 - Features and Operation
Unavailable Mode (Agent Station)
ACD* or UCD
Station Call to Voice Mail Group Pilot 
Number
Dial By Name
Off-Hook Voice Over (OHVO)
Executive O verride
Voice Mail* Transfer with ID Digits
Repeat Redial
Call Coverage Station
(after call is answered at coverage 
station in a non-network system or 
within same Node)
(after call is answered at coverage 
station in a network with a call 
passed across a switch)
Name/Number Display at Idle
* Features available with optional software
Table 2-18: Liquid Crystal Displays (LCD)
Function CALLING Station Display CALLED Station Display
UNAVAILABLE ACD * XXX *
MMM DD YY HH:MM am
CALL TO VOICE MAIL
MMM DD YY HH:MM am
DIAL NAME:
MMM DD YY HH:MM pm
ANNOUNCE TO STA XXX
MMM DD YY HH:MM amANNOUNCE FROM STA XXX
MMM DD YY HH:MM am
MONITORING STA XXX
MMM DD YY HH:MM am
CALL TO VOICE MAIL
VIA  XXX MMM DD YY
ENTER VM ID:
MMM DD YY HH:MM pm
ENTER RPT REDIAL TIMER
XXX 066-999
RPT REDIAL CALLBACK:
MMM DD YY HH:MM pm
CALL FOR STA XXXX
MMM DD YY HH:MM am
CALL FOR STA XXXX
FROM STA YYYY HH:MM:SS
XXXXXXXXX CALLING
YYYYYY HH:MM:SS
STA YYYXXXXXXXX
MMM DD YY HH:MM pm 
						

							2-206Leading Digit
Chapter 2 - Features and Operation
Leading Digit
Description
System administrators can tailor the system numbering plan to change all 3-digit numbers 
into 4-digit numbers that begin with a desired digit 0-8.
Programming Steps
1. Press FLASH and dial [09]. The following message displays:
2. Press Button #9. The following message displays:
3. Dial a valid number (0-8) to identify the desired leading digit.
4. Press HOLD to save the entry.
Scrollable Canned Messages
ACD* Transfer Display
ACD* Overflow Station receives 
Overflow Call
Answering Machine Emulation
(when a call rings the station in ring 
mode)
Answering Machine Emulation
(when station monitors caller in VM)
* Features available with optional software
SYSTEM PARAMETERS
ENTER BUTTON NUMBER
LEADING DIGIT 0-8
0
Only 3-digit codes will be changed to include a leading digit, e.g., 2-digit codes 
such as group call pickup (#0) are not affected.Table 2-18: Liquid Crystal Displays (LCD)
Function CALLING Station Display CALLED Station Display
XXXXXXXXXXXXXXXX
NEXT=# PREV=* SAVE=HOLD
TRANSFER FROM ACD 55X
LINE XXX HH:MM am
TRANSFER VIA ACD 55X
LINE XXX HH:MM
VM SCREENING RING
MMM DD YY HH:MM pm
VM SCREENING
MMM DD YY HH:MM pm 
						

							Least Cost Routing2-207
Chapter 2 - Features and Operation
Least Cost Routing
For information about Least Cost Routing (LCR), refer to Appendix B, “Least Cost Routing.” 
						

							2-208Least Cost Routing
Chapter 2 - Features and Operation
INTENTIONALLY BLANK 
						

							Message Wait2-209
Chapter 2 - Features and Operation
Message Wait
Description
Stations that are busy, unattended, or in DND can be left a message indication by other 
stations in the system. Up to five messages can be left at one keyset. Upon return to the 
station, the user can press the flashing MSG WAIT button to ring each party in sequential 
order.
Operation
To leave a message waiting indication:
If you dial a station that is busy, unattended, or in DND, you can leave a message waiting 
indication.
1. Lift handset or press ON/OFF button.
2. Dial the desired intercom station.
3. Press the MSG button. A confirmation tone sounds. Called partys MSG button slow 
flashes.
4. Replace the handset or press the ON/OFF button to end the call.
To answer a message waiting indication:
If your MSG button is lit, you have a message waiting for you. The first message left is the first 
one called.
1. Press MSG. Station that left message is signaled with tone ringing.
2. If called station does not answer, press MSG once to leave message.

SINGLE LINE TELEPHONE
To leave a message waiting indication:
1. Lift the handset.
2. Dial the desired intercom station. Receive no answer or DND tone sounds.
3. Briefly depress and release the hookswitch.
4. Dial [623].
5. Hang up.
To answer a message waiting indication (your message waiting lamp is flashing or 
there is an interrupted dial tone when you lift the handset):
1. Lift the handset.
2. Dial [663]. Station that left message will ring.
Conditions
» 8-button phones use code 623 to assign a MESSAGE WAITING button.
Up to five messages can be left at any Station. 
						

							2-210 Mes sa ge  Wa it in g  Re mi nd e r To n e
Chapter 2 - Features and Operation
Message Waiting Reminder Tone
Description
The Message Wait Reminder Timer determines the time between repeated reminder tones to 
a key telephone with a message waiting. Digital station users may be reminded of a message 
waiting on their telephone with an audible signal presented at a timed interval. The Message 
Wait Reminder Tone setting is variable from 000-104 minutes.
Programming Steps
1. Press the MESSAGE WAIT REMINDER TONE flexible button (FLASH 01, Button #13).
2. Enter a valid number on the dial pad that corresponds to 000-104 minutes.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Message Wait Reminder Tone is set at 000 (disabled).
Music-On-Hold
A music source, when connected to the system, provides music to all lines on Hold, parked 
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD) 
or Uniform Call Distribution (UCD).
This feature can be allowed or denied on a system-wide basis in database programming. This 
feature can also allow or deny Music-On-Hold heard on each CO line and is programmable on 
a per CO line basis. This feature also allows the system to assign CO line circuits as additional 
music inputs. This increases the capacity of music channels beyond the two available on this 
system. A total of eight channels is available for use on the system.
MOH Assignments
Description
The MOH Assignments feature enables the system to assign CO line circuits as additional 
5 music-on-hold inputs. This increases the capacity of music channels beyond the 2 available 
on the MISU board for use by MOH sources.
M / W  TONE  TIMER 000-104
000 
						

							Music-On-Hold2-211
Chapter 2 - Features and Operation
A maximum of 8 channels are available for use on the system. By default, no channels are 
assigned.
Figure 2-14: Wiring - Music Source to a CO Line
Programming Steps
1. Press the MUSIC CH # flexible button (FLASH 09, Button #1 through #6). The following 
message displays:
X= 4-8
XXX = Maximum CO Lines in your system
YYY = CO Line number selected for use with channel X
2. Enter a valid number (001-XXX) that corresponds to the CO line number desired.
3. Press HOLD to save the entry. A confirmation tone sounds.
Music-On-Hold - Enable/Disable
Description
When connected to the system, a music source provides music to all lines on Hold, parked 
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD) 
or Uniform Call Distribution (UCD).
This feature is allowed or denied on a system-wide basis in programming.
MUSIC  CH ANNEL  X 001-XXX
YYY
     10 uF      10 uF
    +
       -     -    +
Resistors are 680 Ohm / 1w.Capacitors are 10uF/50v.
    +             -
KSU
      C OMusic
source
Power Supply
+24 or -48 VD C
680
Ohm680
Ohm
120vac
++--
V DC
V AC 
						

							2-212Music-On-Hold
Chapter 2 - Features and Operation
Programming Steps
1. Press MUSIC-ON-HOLD flexible button (FLASH 05, Button #12). Feature toggles on/off 
each time button is pressed; and the display updates.
[0] = Disabled
[1] = Enabled
2. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Music-On-Hold is enabled.
Music-On-Hold (per CO Line)
Description
The Music-On-HOLD feature allows a user to select the Music-On-Hold channel for each CO 
line. This feature lets the system assign CO line circuits as additional music inputs. This 
increases the capacity of music channels beyond the two available on the MISB and the one 
on the MPB2 to be used for MOH sources. Up to eight channels are available for use on the 
system. The CO line can be assigned to NOT PLAY music for callers on hold.
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible Button #19 (Page A) is lit.
4. Press the Page B flexible button (Button #20). The following message displays:
XXX-XXX = CO Line Range MUSIC  ON  HOLD 0-1
ENABLED
CO  LINE  ATTRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  B
ENTER  BUTTON  NUMBER