Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							Repeat Redial2-243
Chapter 2 - Features and Operation
Repeat Redial
Description
The Repeat Redial feature allows a digital key station to press a flexible button and redial a 
busy or no-answer number after a specific interval. The user is signaled via a queue call back 
indication.
The RPT REDIAL flexible button flashes at the call back rate of 120 ipm for 15 seconds. If the 
station:

Doesn’t answer within the 15 seconds, the call back is canceled. The system retains the 
last call the user made.

Is busy on an internal/external call when the Redial queue call back occurs, the call back 
does not occur until the user goes on-hook.
The user must enter a Redial Timer value when invoking this feature. This value is from 
006-999 seconds. A 2-minute interval is entered as 120.
Programming Steps
1. Press the RPT REDIAL flexible button (FLASH 02, Button #1). The following message 
displays:
2. Enter a valid number that corresponds to 006-999 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Repeat Redial Timer is set for 1 minute (60) and is variable from 006-999 seconds.
Operation
A keyset station user places a CO call and receives a Busy or No Answer:
1. Press the preprogrammed RPT REDIAL flexible button [643]. The LCD prompts the user for 
a timer value.
2. Enter a valid number (006-999 seconds) for the Repeat Redial Timer. Default value is 060 
(one minute). A confirmation tone sounds and the station user goes on-hook. The flexible 
button LED lights steady.
When the timer expires, the station is signaled via a CO line queue indication on the RPT 
REDIAL flexible button. During the Queue Call Back, the LCD display indicates this is a 
Redial Call Back. Once line queue is answered, the LCD indicates an outgoing CO line 
display.
RPT REDIAL 006-999
060
ENTER RPT REDIAL TIMER:
XXX 006-999 
						

							2-244Relay Programming
Chapter 2 - Features and Operation
To activate a redial:
Press the preprogrammed REDIAL flexible button,
-or-
Press the ON/OFF button,
-or-
Lift the handset, line is seized and number is dialed. If the user receives a busy/no answer, 
they may repeat the step to activate another redial.
To cancel the operation:
Press the preprogrammed REDIAL flexible button. A confirmation tone sounds and the Auto 
Redial function is cancelled.

SINGLE LINE TELEPHONE
Not applicable
Conditions
» Once the user presses the preprogrammed flexible button, the timer applies when the 
user enters a digit. After a digit is entered, the inter-digit timer applies between the digits.
Relay Programming
Description
There are four relays on the MISB and three relays on the RAU that can be programmed to 
perform certain functions. These functions are loud bell (to control a customer-provided 
ringing device to external areas), external page control, RAN Start, PFTU control, and CO Line 
control (to control ancillary equipment). When programmed as CO Line Control and assigned 
to a CO Line, the corresponding contact closes whenever that CO line is accessed by a station.
Programming Steps
1. Press FLASH and dial [14]. Button #1 is lit to indicate Relay #1 is selected. The following 
message displays:
X = 1-7
YYYYYYYYYYYY = Ext Page Zone 1-3, LBC Sta XXX, Ran Start X, CO Control XX, PFTU
RELAY
1RELAY
2RELAY
3RELAY
4

1Q
2W
3E
4R
RELAY
5RELAY
6RELAY
7

5T
6Y
7U
8I
RELAY  X  TYPE
YYYYYYYYYYYY 
						

							Remote Administration2-245
Chapter 2 - Features and Operation
2. Press the button that corresponds to the desired relay. That button lights. Enter one of 
the following sequences on the keypad:
[1] + [1, 2, or 3] First three External Page Zones
[2] + [1 through 8] = RAN Start (RAN Announcement Tables 1-8)
[3] = PFTU Control
[4] + STA # = Loud Bell
[5] + CO # = CO Line Control
[0] =  Disables Relay
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
Each time the user presses a relay button, the LCD updates with the relay number and the 
function assigned to it.
Remote Administration
Description
The Remote Administration feature allows authorized personnel to access the administration 
programming via a terminal device (portable telephone device or personal computer with 
communications software package).
The feature permits the review and entry of the customer database in the same manner as via 
the digital telephone. The terminal device can be connected directly to the RS-232C 
connector on the Main Processing Board (MPB) on the XTS, or can be accessed by a telephone 
modem linking the RS-232C connector (via a CO line) to a remote location. When entering 
the system remotely via a terminal device, access to the 19.2K baud modem is available.
Program Mode Entry
Refer to “Program Mode Entry (Data Terminal or PC)” on page E-5.
Modem Answer Timer
Description
The Modem Answer Timer determines how long the On Board modem provides a carrier 
tone to a distant modem. If a connection is not made at the end of this timer, the On Board 
modem hangs up.
The Modem Answer Timer setting is variable from 25-999 seconds.
Programming Steps
1. Press the MODEM ANSWER TIMER flexible button (FLASH 02, Button #4). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 025-999 seconds.
MODEM ANSWER T/O 025-999
25 
						

							2-246 Re mo t e Syste m Mo ni to r A n d  Mai n ten a n c e
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Modem Answer Timer is set for 25 seconds.
Database Upload/Download
Description
Database Upload/Download provides a maintenance facility which is added to the Remote 
Administration routine. This routine permits downloading of the database to a PC, when a 
software change is made or when the system must be initialized and reprogrammed.
The routine facilitates the programming of a database on an in-house system which can be 
downloaded to a PC, and then uploaded to a system in the field. After the system 
maintenance is completed, the file saved in the PC can then be uploaded to the system.
Refer to “Database Upload/Download Routine” on page E-6 for detailed instructions.
Remote System Monitor And Maintenance
Maintenance
Description
The Remote Maintenance feature allows the Interconnects’ technical staff to review the 
system configuration data and individual card slot configuration data. This can be done 
on-site using a data terminal or remotely using a modem to access a remote data terminal. 
When entering the system remotely via a terminal device, access to the 19.2K baud modem is 
available.
Monitor
Description
The Remote Monitor feature provides remote access to the installed system for diagnostic 
purposes. These capabilities benefit Service personnel enabling them to support the end 
user remotely. Different levels of access, via password, allows authorized personnel to trace, 
monitor, and up-load critical information directly from the XTS. This provides a more accurate 
means of acquiring system information that leads to a quick resolution of problems that may 
occur. This is all done without interfering with ongoing call processing or normal system 
operation, and in many cases may be performed without a site visit.
Capabilities reserved for this high-level troubleshooting also include:

Monitor Mode

Enable and Disable Event Trace

Dump Trace Buffer (Up-Load) 
						

							Ring Down/Hot Line/Off-Hook Preference 2-247
Chapter 2 - Features and Operation
Ring Down/Hot Line/Off-Hook Preference
Description
The Off-Hook Preference feature lets a key station user automatically have a flex button 
selected when going off-hook or when pressing the ON/OFF button. An SLT user may have a 
particular CO line or a CO line group selected automatically when going off-hook. This may 
be established in programming so that key station users can select and/or change their 
off-hook preference through the use of a dial code [691]+BB (01-24). Dialing [691]+00 
disables Off-Hook Preference. This user programmable preference may be allowed or denied 
in programming.
Auto Feature Access -- In addition to Auto Line Access, digital telephones have the ability to 
have their off-hook preference select a DSS or feature button upon going off-hook or 
pressing the ON/OFF button.
Auto Line Access -- Each station, key or SLT, may have their phone programmed to access a 
particular CO Line (such as a private line or a line from a group of CO lines) upon going 
off-hook. This is useful in Centrex or PBX applications when station users have dedicated 
lines. Outside line dial tone is received just by going off-hook, without the need to dial an 
access code.
Hot Line/Ring Down -- Each station, key or SLT, may be programmed to immediately call or 
ring down a particular station or outside number upon going off hook. This is done by 
programming the station’s Off-Hook Preference to activate a DSS or Speed Dial feature key. 
This feature can be overridden if the station user selects a CO line first when going off-hook.
Intercom Access -- When Off-hook Preference is enabled, at a key station, that station may 
still obtain intercom dial tone for accessing internal stations or other system features. This is 
done either by pressing a DSS button or dialing their own intercom station number prior to 
going off-hook.
User Programmable Preference -- Based on a station programmable option, digital 
telephones may be given the ability to enable, disable, or change their Off-hook Preference 
by dialing a code. This option can be denied in station programming on a per key station 
basis.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number. 
						

							2-248 Ring Down/Hot Line/Off-Hook Preference
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the OFF-HOOK PREF flexible button (Button #10). The following message displays:
6. Enter a valid button number (01–24) or (00) to indicate no specific button is preferred. 
(SLTs use [01] to enable or [00] to disable.)
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE B
ENTER  BUTTON  NUMBERSXXX      PAGE B
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
OFF HOOK  PREFENCE  BTN XXY
00   ENABLED 
						

							Ring Down/Hot Line/Off-Hook Preference 2-249
Chapter 2 - Features and Operation
7. Enter a 0 or 1 to disable/enable the Off-Hook Preference as follows:
[0] = Disables programmable preference so users may not change the off-hook 
preference as set in programming. Also use for SLT stations.
[1] = Enables programmable preference to key station users so that they may change the 
off-hook preference through a user dial code.
8. Press HOLD. A confirmation tone sounds and the display updates.
DEFAULT … All digital telephones can change their preference but no button is 
assigned (00).
Operation
If your phone has been programmed for Off-Hook Preference, you can access an outside line, 
or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of 
a specific button and can be programed by a station user or a database administration 
programmer using code [691] + the button number.
While Off-Hook Preference is enabled, you may access internal intercom dial tone as 
follows:
1. Press the preprogrammed ICM button,
-or-
Dial your intercom number. (Do not lift handset or press ON/OFF button before dialing 
intercom number.) LED lights steady and intercom dial tone sounds.
2. Dial an internal station or feature access code.
Off-Hook Preference Programming (Via a Station)
If your phone is programmed for Off-Hook Preference and you were given the ability to 
enable or change the prime flexible button:
1. Dial [691] on the dial pad.
2. Dial the desired button number. Refer to the following chart.
To disable Off-Hook Preference:
1. Dial [691] on the dial pad.
2. Dial [00] on the dial pad.

SINGLE LINE TELEPHONES
When establishing an Off-hook Preference for SLT stations, it is necessary to program the 
SLTs CO line or line group, to access when going off-hook. To program this, refer to “To assign 
a CO Line Group for an SLT (with off-hook preference):” on page 2-150.

01
02
03
04

05
06
07
08

09
10
11
12

13
14
15
16

17
18
19
20

21
22
23
24 
						

							2-250Save Number Redial (SNR)
Chapter 2 - Features and Operation
Conditions
» Single line telephones can bypass Off-hook Preference by doing a hookflash and then 
dialing their extension number.
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
Save Number Redial (SNR)
Description
Any number dialed on an outside line can be saved permanently and used at any time. This 
number is saved until a new number is stored.
Operation
To save the last number dialed:
1. After placing an outside call, keep handset off-hook.
2. Press the SPEED button twice.
To dial a number that was saved (using the steps above):
1. Press the SPEED button.
2. Dial the [

] button.

System automatically selects the original line used to place the call and redials the 
number.

If that line is busy, the system automatically selects another line from the same group 
and redials the number.

If no lines are available in the same group, the station receives busy tone and can 
queue for a line.

If the station user preselects a line before activating SNR, the preselection overrides 
the line originally used.

SINGLE LINE TELEPHONE
Not applicable 
						

							Serial Number (MPB)2-251
Chapter 2 - Features and Operation
Serial Number (MPB)
Description
When feature code [609] is dialed on a display telephone, the serial number of the MPB 
displays. The serial number is used when you activate or upgrade the system.
Operation
Dial feature code [609].
Single Line Telephone
Compatibility
Description
The XTS supports industry standard 2500-type (DTMF) single line telephone (SLT) 
instruments. When the Single Line Interface Board (SLIB) is installed in the XTS, a maximum of 
240 single telephones can be supported.
SLT DTMF Receiver Timer
Description
Single line telephones require the use of a DTMF receiver when going off-hook and dialing. 
When SMDR or toll restriction (via COS assignments) is enabled, a DTMF receiver monitors 
and screens the SLT digits for the duration of this timer. By adjusting this timer, the system 
administrator may free system DTMF receivers sooner if system SLT traffic is heavy, or provide 
a longer monitoring period if toll restriction becomes a problem.
Note that when LCR is enabled, the DTMF receivers are released when the expected number 
of digits are dialed as entered in the LCR database.
The SLT DTMF Receiver Timer setting is variable from 005-100 seconds.
Programming Steps
1. Press the SLT DTMF RECEIVER TIMER flexible button (FLASH 01, Button #12). The 
following message displays:
2. Enter a valid number that corresponds to 005–100 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … SLT DTMF Receiver Timer is set at 20 seconds.
SERIAL NUMBER:
XXXXXXXX
SLT  RCVR TIMER 005-100
020 
						

							2-252Single Line Telephone
Chapter 2 - Features and Operation
SLT Hook Flash Timer
Description
The SLT Hook Flash Timer determines how long an SLT user presses the hook switch for it to 
be considered a valid on hook (disconnect) request. An on-hook shorter in duration (but 
longer than the Hook Switch Bounce Timer) is considered a Hook Flash (transfer) request. 
Refer to  Figure 2-17 on page 2-253.
The SLT Hook Flash Timer setting is variable from 0.5-2.0 seconds.
Programming Steps
1. Press the SLT HOOK FLASH TIMER flexible button (FLASH 01, Button #14). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 0.5-2.0 seconds in 1/10 second 
increments.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … SLT Hook Flash Timer is set at 10 (one second).
SLT Hook Flash Bounce Timer
Description
The SLT Hook Flash Bounce Timer determines the time needed to determine a valid on-hook 
or off-hook condition for single line telephones. On-Hook or Off-Hook signals that are shorter 
in duration than this timer are ignored by the system. Refer to Figure 2-17 .
Some SLTs have a fixed or programmable Flash Timer (Flash or Tap button). This 
Hook Switch Timer must be set longer than the SLT Flash Timer to allow Hook Flash 
transfer.
HOOK  SWITCH  TIME 05-20
10