Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							Account Code2-13
Chapter 2 - Features and Operation
Initialize Verified Account Code Table
Description
The Verified Account Code Table may be initialized to set data fields to original values.
Programming Steps
1. Press the INITIALIZE ACCT CODES flexible button (FLASH 80, Button #14). The following 
message displays:
2. Press the HOLD button. A confirmation tone sounds.
Print Verified Account Codes
Description
The Print Verified Account Codes command dumps the entire database as a permanent 
record which can serve as a hardcopy of the database. The system baud rate must match that 
of the printer or receiving device.
Figure 2-2: Verified Account Codes Printout Table 2-1: Verified Account Code Table Defaults
Program 
CodeFlexible
ButtonFeaturesDefault Value
(after initialization)
FLASH 31 VERIFIED ACCOUNT CODES
1 Account Code None
2 Class of Service None
3 Delete Code N/A
4Erase Digits N/A
INITIALIZE   ACCT   CODES
PRESS   HOLD
ACCOUNT CODE TABLE 11
12
13
14
15
16
17
18
19
20
21
22
23
24
25##
##
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##
##
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##26
27
28
29
30
31
32
33
34
35
36
37
38
39
40##
##
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##
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## ENTRY
-----COS
---DGTS
----
00
01
02
03
04
05
06
07
08
09
10##
##
##
##
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##
##
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##
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... and so on through 249 
						

							2-14 Answering Machine Emulation
Chapter 2 - Features and Operation
Programming Steps
1. Press the PRINT ACCT CODES flexible button (FLASH 85, Button #15). The following 
message displays:
2. To print the VERIFIED ACCT CODES, press the HOLD button. The following message 
displays:
When the system finishes sending the requested information to the printer, a 
confirmation tone sounds.
Answering Machine Emulation
Description
When a call is sent to a voice mailbox, the station associated with that can press a 
preprogrammed button to listen to the caller leaving the voice mail message. If the mailbox 
owner decides to speak with the caller, the owner can press the preprogrammed button to 
be connected to the caller.
Two methods of notification are available, Ring Mode or Speaker Mode. The preprogrammed 
button type (654+0=Ring Mode, 654+1=Spkr Mode) defines the operation mode.
EXAMPLE -- Station A user places their phone in the answering machine mode by pressing 
the flexible button programmed on the telephone. The button light is solid red. Whatever 
button type is assigned on the telephone defines the operation mode of the feature.
When an incoming CO call rings at a station and forwards (except busy type) to the station’s 
voice mailbox:

In RING MODE, the preprogrammed answering machine flexible button flashes at 
480 ipm red while the caller is in the owner’s mailbox. The mailbox owner presses the 
preprogrammed flashing button and the audio is broadcast over the speaker of the 
keyset. The mute key is enabled on the keyset at this point. The LED light is solid green.

In SPKR MODE, the voice mail message is broadcast over the speaker. The mute key is 
enabled on the keyset and the LED light is solid red.
Display Messages
When a call is ringing the station in ring mode, this message displays:
PRINT  ACCT  CODES
PRESS  HOLD
PRINTING  ACCT  CODES
SCREENING RING
MMM DDYY HH:MM am 
						

							Answering Machine Emulation 2-15
Chapter 2 - Features and Operation
When a station is monitoring the caller in VM, this message displays:
Operation
To set the Operation Mode:
1. Press [SPEED] + [SPEED].
2. Press the desired flexible button for programming.
3. Dial [654] + [0] to select the ring mode or dial [654] + [1] to select the speaker mode.
 A confirmation tone sounds.
The Mailbox Owner has the following options when a call is sent to a voice mailbox:
To leave the caller in the voice mail and stop the speaker broadcast, press the ON/OFF 
button. The mailbox owner can continue to listen to the message being left without 
taking action at their keyset. When the caller disconnects after leaving the voice mail 
message, the button returns to solid red and the keyset returns to idle.
To talk to the par ty leaving the message, press the MUTE key. The station remains in the 
CONF mode, and the caller hears the voicemail and the station user.
To  p i c k  u p  t h e  c a l l, press the flexible button. When the call is picked up, the voice mail 
system disconnects from the call, and the voice mail port returns to the idle (waiting) 
state. The caller is in a normal talk state with the CO caller.

SINGLE LINE TELEPHONE
Answering Machine Emulation cannot be used with Single Line Telephones.
Conditions
» The user must have an Electronic or Digital Keyset.
» Keyset users must preprogram an ANSWER MACHINE flexible button.
» After the in-band digits are sent to the voice mail, the station’s flexible button status is 
checked. The feature is executed based on this check. The result of the check is as follows:
Inactive = no feature operation executed
Active = feature executed as per button function (ring mode or speaker mode)
» An idle station can press the flexible button to go to the inactive mode. The LED 
extinguishes and no answer machine calls are presented to the station.
» When button is programmed at the station, it is in the inactive mode (LED extinguishes).
» If the station user answers the call, the normal CO line LCD window displays. The call 
timer shows the elapsed time including the time the caller was in VM. The call timer does 
not start at 0 in this case.
SCREENING
MMM DD YY HH:MM am
Answering Machine Emulation only operates on Station Forwarding. 
						

							2-16 At te n d an t  A ssi gn m en t  /  Fea t ures
Chapter 2 - Features and Operation
Attendant Assignment / Features
Refer to Chapter 3, Attendant Features and Operation.
Automatic Call Distribution (ACD)
Refer to Chapter 4, Call Distribution - ACD/UCD.
Automatic Privacy
Description
Privacy is automatically provided on all calls. If one station is conversing, another station 
cannot intrude on that line.
The Automatic Privacy feature can be disabled, allowing up to seven other stations to join in 
on existing CO line conversations. Refer to “Privacy Release” on page 2-238 for details.
Background Music
Description
Each digital telephone user may receive music over their speaker when an optional music 
source is connected to the system. The Background Music feature can be allowed or denied 
on a system-wide basis by programming. The system can be programmed to let stations 
activate their Background Music, in addition to Music-On-Hold.
Programming Steps
1. Press the BACKGROUND MUSIC flexible button (FLASH 05, Button #6).
2. Enter a valid number (0 or 1) that corresponds with the following:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Background Music channel is enabled.
Disabling of the privacy feature may be limited by federal, state or local law, so 
check the relevant laws in your area before disabling privacy.
BACKGROUND  MUSIC 0-1
ENABLED 
						

							Battery Back-Up (Memory)2-17
Chapter 2 - Features and Operation
Operation
1. Dial [632] on the dial pad,
-or-
Press the preprogrammed flexible button.
The LCD display shows the following:
2. Enter the desired channel on the dial pad. Confirmation tone sounds. Music is now issued 
through the speaker.
3. Press the Volume Bar to change the volume. The following message displays:

SINGLE LINE TELEPHONE
The background music feature is not compatible with single line telephones.
Conditions
» When you pick up the handset or press the ON/OFF button, music automatically 
discontinues.
» When the headset is enabled, BGM discontinues.
» A music source must be connected to the BGM/MOH connector.
Battery Back-Up (Memory)
Description
A lithium battery is located on the Main Processing Board (MPB) to protect system memory in 
case of commercial power outage or the system power being turned off for a time period.
Battery Back-up Memory retains all system features including system and station speed dial 
during a power outage.
0:OFF        1/2/3: CH-1/2/3
MMM DD YY HH:MM am
SPEAKER BGM [#########]
MMM DD YY HH:MM am 
						

							2-18Baud Rate Assignments
Chapter 2 - Features and Operation
Baud Rate Assignments
Description
The System provides outputs such as SMDR or ICLID to the standard RS-232 connectors on 
the MPB or RS-232 on the optional SIU Modules.
PORT #1 -- RS-232C port labeled SCMI on the MPB (recommended for maintenance use only)
PORT #2 -- 19.2K modem
PORT #3 and #4 -- RS-232 ports on optional SIU board on MISB (recommended for ACD, ICLID, 
and SMDR uses)
PORT #5 -- UART on MPB2 (recommended for ACD, ICLID, and SMDR uses)
Programming Steps
Press FLASH and dial [15]. The first button is lit and ready for programming Port #1. The 
following message displays:
PORT #1, #3, #4, #5 BAUD RATES
1. Press the desired PORT # flexible button (FLASH 15, Buttons #1, #3, #4, or #5) to 
determine the port to program.
2. Enter a 1-digit number for the baud rate:
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT . . . Port #1 = 19.2K, Ports #3, 4, & 5 = 9600.
PORT #2 BAUD RATE
Press the PORT #2 flexible button (FLASH 15, Button #2) to verify the baud rate of the 
modem. The following message displays:
PORT #1
MPB RS-232CPORT #2
MODEMPORT #3
I/O RS-232PORT #4
I/O RS-232

1Q
2W
3E
4R
PORT #5
UART ON MPB2

5T
6Y
7U
8I
PORT BAUD
1 19.2K
[1] = 150 Baud [5] = 2400 Baud
[2] = 300 Baud [6] = 4800 Baud
[3] = 600 Baud [7] = 9600 Baud
[4] = 1200 Baud [8] = 19.2K Baud
PORT BAUD
2 19.2K 
						

							Cabinet/Card Programming2-19
Chapter 2 - Features and Operation
DEFAULT . . . There is no default setting for Port #2. The baud rate for the system is 
determined by the connecting device (e.g., PC using Ecom or HyperTerminal) and is 
auto-negotiated by the system. The highest connection rate is 19.2K, but the system will 
connect at lower speeds if necessary.
Cabinet/Card Programming
Description
The Cabinet/Card Programming feature provides a means to assign the peripheral cards to 
alternative peripheral card slots.
Flash 24 also allows for partial signaling over T1IBs (9) or PRIBs (8). For example, card slots 
ordinarily accommodate 24 CO line time slots each. This feature allows you to limit the 
amount of time slots per card to four (4), or multiples of four (4) up to 20. To use this feature, 
the card ID is programmed followed by the number of CO lines to be used in groups of four 
(4). A group of four (4) is known as a cluster. If the card number is programmed without a 
cluster number, all COs on that card are active.
Related Information
When using partial signaling, the last channel in the cluster and the 24th channel 
are data channels (e.g., for partial signaling with one cluster, the 4th and 24th 
channels are data channels. If two clusters are used, then the 8th and 24th channels 
are data channels.)
 SLOT 0 SLOT 1 SLOT 2SLOT 3

1Q
2W
3E
4R
SLOT 4SLOT 5 SLOT 6 SLOT 7

5T
6Y
7U
8I
SLOT 8




9O
10 P
11 A
12 S

13 D
14 F
15 G
16 H
CAB 0CAB 1CAB 2

17 J
18 K
19 L
20 ;

21 Z
22 X
23 C
24 V
Quick Reference
 Flash 80 Button #20 System Reset (Refer to “System Reset” on 
page 2-281.) 
						

							2-20Cabinet/Card Programming
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [24]. The following message displays on the display:
2. Press the button corresponding to the desired cabinet (CAB). Buttons #17-19 represent 
cabinets 0-2. The following message displays on the display:
Button #1 LED is lit to indicate that you are programming for peripheral card slot 0.
3. Press the button corresponding to the desired SLOT location. (Buttons #1-9 indicate 
peripheral card slots 0-8.)
4. Enter a valid number for the type of card plugged into the current peripheral card slot.
[00] = None [06] = GCOB [12] = VOIP
[01] = ETIB [07] = DIDB [13] = SL12
[02] = DTIB [08] = PRIB [14] = LC08
[03] = DT24 [09] = T1IB [15] = LCI8
[04] = SLIB [10] = BRIB [16] = SI12
[05] = LCOB [11] = BR16
5. If the PRIB or T1IB option is selected in step 4, then enter a valid number (1-5) to specify 
the desired cluster (partial) quantity; otherwise, skip to step 6.
[1] = cluster of 4 [4] = cluster of 16
[2] = cluster of 8 [5] = cluster of 20
[3] = cluster of 12 No Entry = All CO lines
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
7. Press the reset button on the Main Processing Board (MPB).
DEFAULT … Cabinets 0-2 are identified as cabinet 0 and card slots 0-8 are identified as slot 0.
Conditions
» After programming card slots, a system reset must be performed.
CABINET 0
ENTER BUT TON NUMBER
CAB   X   SLOT   XX 00-14
DTIB
Electrical bus configurations restrict the slots that can support T1 and PRI cards 
to slots 1-7 of Cabinet 0 and to slots 0-7 of Cabinets 1 and 2. 
						

							Call Back2-21
Chapter 2 - Features and Operation
Call Back
The two types of Call Back are Manual Call Back and Automatic Call Back.
Manual Callback
Description
A station can initiate a call back request to another busy station. Once that station becomes 
idle, the station that left the call back request is signaled.
The Call Back Button flash rate is the rate at which the Call Back button flashes when a station 
at which you left a call back request becomes available. This flash rate can be programmed to 
29 different options identified in the flash rate table. This enables the programmer to 
customize the key system configuration to desired flash rates.
Programming Steps
1. Press the CALL BACK BTN flexible button (FLASH 07, Button #16). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-14 on page 2-148.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Call Back Button flash rate is set for a Red 120 ipm Flash (10).
Operation
If you dial a telephone that is busy and want to activate Call Back:
1. Press the CALL BACK button.
2. Hang up.
When the busy station hangs up, you are signaled.
3. Answer the call; station you called is then signaled. (If your station is busy when signaled, 
an automatic MSG is left at your phone).
CALL  BACK  BTN 00-28
RED  120  IPM  FLASH
A Call Back Request is automatically invoked anytime a user listens to the 
intercom busy tone for a preset period of time.
Only one Call Back request can be left at a station; the second request is converted 
to a message wait call back request. 
						

							2-22Call Back
Chapter 2 - Features and Operation

SINGLE LINE TELEPHONE
If you dial a telephone that is busy and want to leave a Call Back indication:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
Automatic Call Back Timer
Description
The Automatic Call Back Timer invokes a call back anytime a user listens to a busy tone for a 
programmable period of time. The Automatic Call Back Timer can be set to 00-99 seconds.
A value of 00 disables the timer. An Automatic Call Back does not occur when the timer is 
disabled.
Programming Steps
1. Press the AUTO CALL BACK TIMER flexible button (FLASH 01, Button #17). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 00-99 seconds in 1-second 
increments.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Automatic Call Back Timer is set for 03 seconds (enabled).
Auto Callback - DSS / BLF
Description
The Auto Callback DSS/BLF flash rate is the rate at which a DSS button of a station returning 
your call back flashes. This flash rate can be programmed to 29 different options identified in 
the flash rate table. This enables the programmer to customize the key system configuration 
to desired flash rates.
Programming Steps
1. Press the AUTO CBCK – DSS/BLF flexible button (FLASH 07, Button #7). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-14 on page 2-148.)
Only one Call Back request can be left at a station; the second request will convert 
to a message waiting request.
AUTO  CALL  BACK 00-99
03
AUTO  CBCK  DSS / BLF 00-28
RED  120  IPM  FLASH