Starplus Triad Xts Digital Key Telephone System System Programming And Operation Manual

							Flexible Button Assignment2-153
Chapter 2 - Features and Operation
Display Flexible Buttons
Description
Each time the DISPLAY BUTTONS flexible button is subsequently pressed, the next four 
buttons display starting with the lowest button number.

When a button is assigned as flexible button [0], the user can program any features or 
functions on the buttons to which they have access.

When the buttons are programmed with user programmed functions, the display shows 
the function assigned to the button.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-351) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected. 
						

							2-154Flexible Button Assignment
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press button #20. The display updates to reflect current programming for Page B.
5. Press the DISPLAY BUT TONS flexible button (Button #14) to display programming 
assignments. The following message displays:
BB = Button Number
LCD above is an example. Refer to the following table for additional legend information.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE B
ENTER  BUTTON  NUMBERSXXX      PAGE B
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
BUTTONS     BBS0100     BBS0101
BBS0102       BBS0103     BBS0104 
						

							Flexible Button Assignment2-155
Chapter 2 - Features and Operation
Table 2-15:  Flexible Button Display Designations
Flex
ButtonDesignationFlex
ButtonDesignation
1LGIN Agent  Primary Login LOOP Loop
1LOUT Agent  Primary Logout LNR Last Number Redial
2LGIN Agent Secondary Login MMP Meet Me Page
2LOUT Agent Secondary Logout MON Monitor Key
A[AAAA] ACD Group with Pilot Number MRVM Voice Mail Mailbox (Remote)
ACALM Attendant Clear Alarm MSG Message Wait Key
ACCT Account Code Enter MUSIC Background Music
AMEM Agent Member Display MUTE Mute Key
ANS Answering Mach. Emulation Mode MVM[B] Voice Mail Mailbox 1-8
AOVR Attendant Override M[ZZ] Personalized Message w/ Msg Nbr
APAGE All Call Page NTS Night Service
AUNA Attendant DND ODND ACD Overflow Station Avail/Unavail
AUTOR Auto Redial OFW Offnet Forward
AVL ACD or UCD Avail/Unavail OHP Off-Hook Preference
B[9BBB] Speed Dial Button with Bin Number OHVO Off-Hook Voice Over
C[XXXX] Call Coverage (w/o ringing) PARK[CCCC] Call Park with Park Location
CAMP Camp-On PKUP Pickup
CBAK Call Back PL[GG] Pool with CO Line Group Number
CID Caller ID Name/Number Toggle PPARK Personal Park
CIQ ACD or UCD Calls in Queue R[RRRR] Remote Device
CLCRQ Cancel LCR Queue REL Release Key
CONF Conference Key RPARK Station Call Park
CQD ACD Calls in Queue Display SLGIN Supervisor Login
CSM Custom Message SLOUT Supervisor Logout
D[XXXX] Call Coverage (with ringing) SNR Save Number Redial
DIALN Dial By Name SPD Speed Directory Dial
DISCO Disable CO Line Outbound SPEED Speed Key
DND Do Not Disturb STRC Stop Internal Trace
DRG Distinctive Ringing STS Supervisor Status Display
E911 E911 List S[XXXX] Station DSS / BLF
EAC External All Call U[UUUU] UCD Group with Pilot Number
EOR Executive Override UNA Universal Answer
EP[N] External Page with Zone VMREC VM Record (One Touch Record)
FFW Incoming Transfer CO Line VOL Gain Key
FLASH Flash Key V[ VVVV ] VM Group with Pilot Number
FWD Call Forward Key XFER Transfer Key
GPU Group Pickup-------------------------- LEGEND -----------------------
H[HHHH] Hunt Group with Pilot Number[B] Mailbox Number
HELP Agent Help[9BBB] Speed Dial Bin Number
HFREE Headset Mode[AAAA] ACD Group Pilot Number
HOLD Hold Key[CCCC] Call Park Location
HPT Handsfree/Private/Tone toggle btn/switch[GG] Pool or CO Line Group Number
IAC Internal All Call Page[HHHH] Hunt Group Flexible Number
IANS ICLID Answered Call[LLL] CO Line Number
ICM Intercom[N] Page Zone Number
IP[N] Internal Page with Zone[RRRR] Remote Device Number
IUANS Display ICLID Unanswered Calls[UUUU] UCD Group Pilot Number
LC R LC R Ac ce ss[ VVVV ] Voice Mail Group Flexible Number
LINEQ CO Line Queue Key[XXXX] Flexible Station Number
L[LLL] CO Line Button (CO Line [LLL])[ZZ] Personalized Message Number 
						

							2-156Flexible Numbering
Chapter 2 - Features and Operation
Conditions
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
Flexible Numbering 
Description 
The Flexible Numbering feature allows the system numbering plan to be modified from its 
default value (refer to “Default Numbering Plan” on page F-16) to accommodate specific 
customer requirements. Station, Pilot, and Feature Access Code numbers may be changed 
with this feature. The length of these numbers may also be modified to meet specific 
customer applications.
The buttons on the key telephone are defined as shown when entering the Flexible 
Numbering Assignment feature programming area:
Programming Steps
Press FLASH and dial [52]. The following message displays:
To select a Fixed or Flexible Code:
1. Press Button 24 (Fixed) or Button 21 (Flexible).
2. Enter the desired code to change.
CHANGE
FLEXIBLE CODEERASE
FLEXIBLE CODE

1Q
2W
3E
4R

5T
6Y
7U
8I

9O
10 P
11 A
12 S

13 D
14 F
15 G
16 H

17 J
18 K
19 L
20 ;
NEW FLEXIBLE
CODE ENTRYNEXT
CODE ENTRYPREVIOUS
CODE ENTRYNEW FIXED
CODE ENTRY

21 Z
22 X
23 C
24 V
FIX: 100 FLEX: 100
NAME: STATION 100 
						

							Flexible Numbering2-157
Chapter 2 - Features and Operation
3. Press HOLD. The fixed and flexible number, as well as a description of the code, displays 
on the LCD.
To change a Flexible Code:
1. Select the desired code.
2. Press Button 1. The red LED illuminates.
3. Delete the flexible number by pressing button 2 and then pressing HOLD. The flexible 
number field will be blank
4. Enter the new code (2-4 digits).
5. Press HOLD.
To erase a Flexible Code:
1. Select the desired code.
2. Press Button 1 (must be lit).
3. Press Button 2.
4. Press HOLD.
Conditions
» Feature access codes cannot conflict with station numbering.
» CO line numbers are fixed and cannot be changed other than the current FLASH 42 
reassignment.
» If no VM ID digits are programmed in the station field, the flexible number assigned to 
the station will be sent to the VM unit.
» Flash 06, Button #15 is the programming area to automatically assign the VMID digits to 
be the same as the flexible station numbering.
» The SMDR will output 4-digit numbers in the station field. If less than 4 digits is selected 
in the numbering plan, leading spaces will be added in place of the numbers. The 3-4 
digit SMDR programming area will be removed from programming.
» The Discovery ACD event trace source and destination fields will be 4 digits. Station 
numbers less than 4 digits will be prefixed with leading zeros.
» The programming will print out as part of the CO-STA port programming area. The 
flexible numbering can be initialized in the CO-STA initialization area.
You can scroll through the codes by using the PREVIOUS button (23) or the
NEXT button (22).
Station/Pilot numbers can only contain 0-9.
Feature codes can contain 0-9, *, #. 
						

							2-158Group Listening
Chapter 2 - Features and Operation
Station Port Inquiry
Description
When using flexible numbering, some programming steps require the fixed code. This 
feature allows you to dial a feature code to reveal the fixed port for your station.
Operation
Dial feature code [611]. The fixed Station/Port Number for your station displays.
Group Listening
Description
All digital key stations have a built-in speakerphone. Station users may use the speaker to 
monitor a call while using the handset to converse with the outside party. This enables other 
people in the room to listen to both parties in the conversation.
Programming Steps
1. Press the GROUP LISTENING flexible button (FLASH 05, Button #9).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Group Listening is disabled.
Operation
To activate Group Listening while conversing on the handset:
Press the ON/OFF button. Both parties can then be heard on the digital station’s speaker. 
The speakerphone microphone is muted while the handset is off-hook.
To deactivate Group Listening while off-hook:
Press the ON/OFF button.
STATION PORT:
XXX
This feature is not available when the station is in headset mode.
GROUP  LISTENING 0-1
DISABLED 
						

							Headset Mode2-159
Chapter 2 - Features and Operation
Conditions
» While using the speakerphone, lifting the handset turns off the speakerphone. To activate 
group listening, press the ON/OFF button (to ON) while the handset is off-hook.
» While in group listening mode, pressing the MUTE button causes the transmit from the 
handset to be muted (the speakerphone microphone is already muted). However, the 
distant end is still heard over the handset receiver and the station speaker.
» If full speakerphone operation is desired while in group listening mode, simply set the 
handset on-hook.
» Group listening is unavailable when the station is in headset mode.
» When placing the handset on-hook to full speakerphone operation, it is normal to hear a 
squeal caused by audio feedback. To eliminate this noise, press MUTE prior to initiating 
speakerphone operation.
» Must be enabled in System Features Programming.
Headset Mode
Description
Each digital telephone can be individually programmed for headset operation. When 
programmed, an industry-standard, electret-mic-compatible, modular headset with its 
adapter box may be connected to a digital telephone for headset use. This allows handset or 
headset operation by switching the selector switch on the adapter box. Speakerphone 
operation and call announce on intercom are disabled while a station has enabled headset 
mode.
Once programmed in station programming, the user may then select between headset 
mode or normal handset/speakerphone mode by simply dialing a code or pressing a user 
programmable flexible button.
Related Information
Operation
The user connects the modular headset to the handset jack on the telephone leaving the 
handset in place. The ON/OFF button on the Digital Telephone is used to initiate and end 
calls while using the headset.
Quick Reference
 Flash 50 Page B Button #4 The Headset func tion MUST be enabled (Refer to “Speakerphone Options” on page 2-254 
						

							2-160Hold - Exclusive
Chapter 2 - Features and Operation
To activate Headset Mode:
Dial [634] on the dial pad,
-or-
Press preprogrammed HEADSET MODE button. LED lights steady.
To deactivate Headset Mode:
Dial [634] on the dial pad,
-or-
Press the preprogrammed HEADSET MODE button. LED extinguishes.

SINGLE LINE TELEPHONE
Not applicable
Hold - Exclusive
Description
When a line is placed on Exclusive Hold, no other station in the system can retrieve the call.
Operation
Exclusive Hold may be programmed and activated on the first or second depression of the 
HOLD button. CO Lines, while in a transfer hold, are always placed in an Exclusive Hold 
condition.

SINGLE LINE TELEPHONE
While connected to an outside line, to place a call on Exclusive Hold:
Briefly depress and release the hookswitch. Handset must stay off-hook.
To retrieve the call:
Briefly depress and release the hookswitch again.
While Headset mode is active, the ON/OFF button activates the headset and 
disables speakerphone and intercom call announce operation at your station.
To install the headset, see the Installation Manual.
Station must be programmed in database programming for headset operation 
before the flexible button can be programmed. 
						

							Hold - Exclusive2-161
Chapter 2 - Features and Operation
Exclusive Hold Flash Rate
Description
The Exclusive Hold flash rate is the rate at which a CO Line button or Loop button flashes 
when a call is placed on Exclusive Hold. This flash rate can be programmed to 29 different 
options identified in the flash rate table. This enables the programmer to customize the key 
system configuration to desired flash rates.
Programming Steps
1. Press the EXCLUSIVE HOLD flexible button (FLASH 07, Button #12). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-14 on page 2-148.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Exclusive Hold flash rate is set for a Green 120 ipm Flash (24).
Exclusive Hold Recall Timer
Description
The System Hold Recall Timer determines the time before a call placed on Exclusive Hold 
recalls the station placing the Hold. If unanswered by that station, the call recalls the 
attendant.
The Exclusive Hold Recall Timer setting is variable from 000-300 seconds. An entry of 000 
disables the timer and there is no recall.
Programming Steps
1. Press the EXCLUSIVE HOLD RECALL TIMER flexible button (FLASH 01, Button #2). The 
following message displays:
2. Enter a valid number on the dial pad that corresponds to 000-300 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Exclusive Hold Recall Timer is set for 180 seconds.
EXCLUSIVE HOLD 00-28
GREEN  120  IPM  FLASH
EXC  HOLD  RECALL 000-300
180 
						

							2-162Hold - Preference
Chapter 2 - Features and Operation
Hold - Preference
Description
The Hold Preference feature allows either System or Exclusive hold as the primary hold on the 
first depression of the HOLD button, depending upon programming. A second depression 
invokes the second hold preference.
Programming Steps
1. Press the HOLD PREF flexible button (FLASH 05, Button #2).
2. Enter a valid number (0 or 1) that corresponds with the following entries:
[0] = Exclusive Hold
[1] = System Hold
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Hold Preference is System Hold.
Hold - System
When a line is placed on System Hold, any station in the system with an appearance of that 
line can retrieve the call.
System Hold Flash Rate
Description
The System Hold flash rate is the rate at which a CO Line button or Loop button flashes when 
a call is placed on System Hold. This flash rate can be programmed to 29 different options 
identified in the flash rate table. This enables the programmer to customize the key system 
configuration to desired flash rates.
Programming Steps
1. Press the SYSTEM HOLD flexible button (FLASH 07, Button #13). The following displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-14 on page 2-148.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … System Hold flash rate is set for a Red 60 ipm Double Wink (04).
HOLD  PREFERENCE 0-1
SYSTEM
SYSTEM HOLD 00-28
RED  60  IPM  DBL  WINK